Renaissance Chicago Downtown Hotel

The hotel is located across the street from the Chicago Theatre, so it was a quick trip to see a show while we were there. Only drawbacks were the street/train noise throughout the night (on the sixth floor, we could hear the El and several ambulances), we couldn't get the room temp above 69 (although we had the thermostat set to 74), and we forgot […] to put the 'do not disturb' sign on the door and got our first visit from housekeeping at 8 a.m. Otherwise, the room was very large and superbly clean. We were happy with the accommodation and felt good about the price we paid on hotels.com. Read more

Genuine Hotels.com guest review

Beautiful hotel. Reservation was mixed up and they had us in a room with two queens instead of a king. Room still was not ready by check-in time and so my boyfriend told them to upgrade us to a suite, which they did. It helps to know someone who travels extensively.

Genuine Hotels.com guest review

The staff was very friendly and kind. I left a blazer and shirt in my room and it was shipped to my house overnight. I would definitely recommend staying at this world class hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband and I chose this hotel as a final getaway before our first baby arrives, a sort of "baby moon". We were very pleased with the cleanliness of the hotel room, although the room service / concierge is a bit slow. It was a real hassle to get a couple of extra water bottles and shampoos. The views of the Chicago river, and surrounding downtown […] are amazing. Breakfast buffet is excellent, and they always have the most current newspaper on hand. Hotel Spa provides excellent massages, and heated indoor pool and 24hr fitness center proved to be a real asset. Read more

Genuine Hotels.com guest review

The hotel overlooks the Chicago River and is convenient and within walking distance to most fo the things you would want to visit in Chicago . The Chicago River boat tours were 2 blocks away. Milenium Park and the Art Institute were only 5 or 6 blocks from the hotel as were many very good restaurants and jazz clubs. If you had to travel outside the […] immediate downtown areak, cabs were always available. And like most Marriott hotels, this one is a class act. Read more

Genuine Hotels.com guest review

The Renaissance is a nice hotel, but a couple of issues really soured us on our stay. First - the place was full of young families, and that led to constant doors banging shut at hours of the morning that most grown-up travelers would rather be sleeping on the mornings of a weekend get-away. The room doors really slam closed hard, and if the parents […] had been kind enough to catch them and close them reasonably quietly, it wouldn't have been a problem. They didn't, so all we heard, up and down our hallway, was SLAM! BANG! from before 8:00 AM on. Also, who charges for in-room wireless internet access? What is this, the airport in 1998? We travel a bit for fun and this is the first time in a long time that we stayed in a hotel that fancies itself a top-notch property that wants to nickel and dime (well, really $14.95/day) you for internet access. Kind of lame. There are so many other hotels in Chicago. I think we'll pick a different one next time. Read more

Genuine Hotels.com guest review

We chose the Renaissance for location in the theater district and were not disappointed. We were able to walk to dinner, shopping and to the Chicago Theater across the street. No cabs! Felt quite safe even late after the show - lots of street lighting, people and traffic. Relaxed in the hotel lounge afterward. Our room was lovely, comfortable and clean. […] Staff was warm and helpful. Will return! Read more

Genuine Hotels.com guest review

Nice hotel near Michigan Ave. Great location (near the redline). Pool was crowded and the hot tub was not operational.

Genuine Hotels.com guest review

Excellent location, beatifully decorated and very efficient staff, I definitely will recomend this hotel.

Genuine Hotels.com guest review

We were going to the Chicago Theater that night and couldn't believe how close the theater was! We also walked to Texas De Brazil for dinner. The only down size was the length of the bed. My husband is 6'3" and the bed wasn't long enough.

Genuine Hotels.com guest review

After check-in, we opened our hotel room to great delight. The hotel room boasted a gorgeous view of the Marina Towers with the river's bend down and to our right. The furnishings were just perfect--modern, yet cozy. The bathroom was spacious and beautiful with all the little things that made our stay a true pleasure--the bathroom has a perfect dim […] light that turns on beneath the vanity when the overhead light is turned out, so you can find your way should you need to stop in the middle of the night. The pillows, too, were just wonderful with a variety of nearly ten square-shaped pillows of varying densities--there's bound to be one for every one. :) My husband and I both had a very restful night sleep. We didn't hear another guest or anyone in the hallway during our entire stay, and we were generally very impressed! (We paid extra for the river view--totally worth the money!) When we stay downtown again, we'll definitely come back to the Renaissance! We've stayed at many top-rated hotels, and we found this stay to be one of the very best! Read more

Genuine Hotels.com guest review

Excelente Hotel, muito fino e fui muito bem tratado. Localização é muito boa permitindo otima flexibilidade na cidade. Vale a estadia.

Genuine Hotels.com guest review