Hampton Inn & Suites Chicago Downtown

Hampton Inn is always my first choice of hotels but this H.I. was the best hotel I've ever stayed in. Period. Every area we were in was spotless - lobby, room, bathroom, hallways, breakfast room, terrace, pool. The staff were super friendly and helpful from front desk to housekeeping. And, of course, the awesome beds and pillows offered max comfort. […] This will be my go-to hotel while vising Chicago. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When we arrived at the Hampton Inn & Suites on Illinois Ave. in Chicago, the Valet Parking person accidently rolled down my drivers side window (power switch was broke) , then said the window was already down. Complete lie because I would never drive from Michigan to Chicago with my window down in February. I tried several times to get the window to […] go up (hot wiring it, etc.) Attempt failed several times. One of the Valet people was able to get window to go up, but wouldn't share how he did it. (big secret, I guess) I thanked him and tipped him for fixing it. Then when we arrived in our room it was obvious that the room was not cleaned properly because there was an empty water bottle laying next to the one bed on the floor. When brought to the front desks attention, nothing was done about it. Then every time we would use the bathroom, the toilet would not flush properly. It would plug up. Front desk did nothing about this. Then when we checked out, we found out that there were (hidden fees) that were never mentioned when booking the room. Additional charges of $40 were applied for Valet Parking. Another shocker to add to our list of complaints. The Hotel is next door to a Fire Department. Seemed like every hour or so, all hours of the night, we experienced the Loud Sirens of fire trucks. Hardly got sleep. I feel that these things should be mentioned at the time of booking the reservations, so people like myself don't have to experience it the hard way. Read more

Genuine Hotels.com guest review

Busy fire station next door, all hours day and night very noisy. the breakfast was good, the pool was not clean, it was cloudy and green, did not use it, because of that.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was awesome, not one complaint from us 5.

Genuine Hotels.com guest review

We had a great time. Thank you very much, for the hospitality and cleanliness of room and hotel.

Genuine Hotels.com guest review

i can't complain about my stay. i stayed for 1 night and really couldn't be happier. my only complaint was i wasn't told i would be charged for valet parking but other then that i everything was great. my room was right by the ice machine which was a big plus. breakfast in the mouring was good & i LOVE the fact you can checkout at noon but you can keep […] your car in the garage till 4. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was satisfied with my stay in Hampton. The building is old and the room was somewhat small but adequate for my needs; not lavish but well appointed - comfortable bed - loved the duvet. Excellent food in the hotel restaurants. The whole was accented by a friendly, helpful staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Every staff member was extremely pleasant and genuinely concerned with how we were doing. Breakfast was plentiful, so many choices. One morning, a staff member even came around with a platter of donut holes. We felt extremely welcome in their hotel.

Genuine Hotels.com guest review

Fantastic staff--friendly, helpful, went out of their way to make life easier. Highly recommend the hotel. Would come back in a minute!

Genuine Hotels.com guest review

The room was very nice, breakfast was not only great but the staff there were very friendly. Front desk .. to check out great people and very helpful and friendly. Makes you want to come back

Genuine Hotels.com guest review

I actually didn't expect that much for the price we paid! The hotel is in a walking distance to an amazing clubs and bars, restaurants, and is very welcoming for families with kids! They have very nice pool with jacuzzi and an outside patio)) definitely would recommend to everyone!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We checked in right at 3 pm with no wait and two cheerful ladies behind the front desk. One of those ladies chatted with us every time we came in to the lobby over the next few days--she made us feel very welcome. The lobby was pretty and spacious, the pool was relaxing, the breakfast was great (with different options every morning). the location is […] fantastic (just a block and a half from the Red Line), but the staff were the best part. Everyone was nice, friendly, and helpful, from calling after check-in to make sure the room was satisfactory to handing out mints and refilling coffee at breakfast to just chatting about what to do and where to go. Every time I've booked a hotel through a third-party, I've thought "Oh I wouldn't mind staying here again." This hotel is different--I will be sure to book it next time I'm in Chicago. A+. Read more

Genuine Hotels.com guest review

Close to all the clubs we love to go to! Great breakfast! Highly recommend! We will be staying there again!

Genuine Hotels.com guest review

Good rates, excellent breakfast and location. I was very satisfied with the accomodations.

Genuine Hotels.com guest review

This hotel is right near a Red Line stop, within walking distance to the river and Michigan Ave, and has one of the best breakfast spreads I've ever had! Each morning, we gobbled down loads of fresh fruit (bananas, oranges, apples) and yogurt and cereal and eggs and pastries. We were so happy. And, it was great to take an extra banana with us for l […] unch! Read more

Genuine Hotels.com guest review

The hotel was amazing. The staff was knowledgeable on how to get around. Transportation is within a block. The decor and cleaniess of the room gets 5-stars. The breakfast is the best I have had at any hotel.

Genuine Hotels.com guest review

The room was incredible! I loved the bed and actually when I talk about my trip that is the first thing I tell people...I have never had a more comfortable bed! The linens smelled amazing not like sterile hospital sheets! Don't be fooled by the 3 star rating it was well worth every penny. The full breakfast was great and not many other hotels offer […] it. When I stay in Chicago again I will definitely stay at this hotel. Read more

Genuine Hotels.com guest review

Nice location! Parking expensive $42 per nght. Hotel really nice, love the breakfast and the staff is absolutely awesome! I will be staying again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Hampton inn was in a great location in down town and we had lots of places to eat and drink. The hotel was clean and the beds were super comfortable! Free wifi was great and I guess I was on my iPod so the speed wasn't bad like some of the other reviews mention. Breakfast was great for being free as well.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was fabulous as was the hotel itself. Everyone was really friendly and helpful. The free included breakfast was awesome too. Most hotels downtown had a surcharge and this one is the only one that did not and had a noon checkout so we got to get up, have breakfast, shop and then come back to check out. Will definately stay again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a great girls weekend. perfect location for shoppping and eating. everyone was helpful and really nice :) thanks so much! Would stay again. Wish the hot tub was a bit hotter, but thats all :) no big deal:)

Genuine Hotels.com guest review

We stayed at this hotel this past week-end in Chicago and it was a great deal. The hotel and rooms were very clean, and the staff were courteous and helpful. The best part was by far the 24hr free access to coffee, tea, hot chocolate. So nice especially in the winter time! Just off Michigan avenue but you can walk everywhere. Highly recommended!

Genuine Hotels.com guest review

Withing walking distance to the Magnificant Mile and many other attractions.

Genuine Hotels.com guest review

The service we received was excellent from start (when we were greeted by a really friendly night manager at 11pm) to end (when the concierge arranged a minivan to the airport after we had over indulged on the shopping front!) The room was lovely, spacious with a big bed and large flat screen TV, a kitchenette area along one wall (with fridge & microwave) […] and a nice bathroom, with bath as well as shower. The breakfast service was also good, with lots of different options, and there was free coffee/ hot chocolate available 24/7. I thought this hotel was excellent & would definitely stay here again. Read more

Genuine Hotels.com guest review

Fine hotel in excellent location. My only gripe is that it is hardly a budget hotel yet breakfast is served with plastic crockery and cutlery - really!!!! I might be old fashiioned but I find it offensive to eat and drink from plastic. Get a dishwasher!!!!!!!!!

Genuine Hotels.com guest review

Hotel en una perfecta ubicacion, cerca del centro y con la linea roja del metro a un palmo. Buen desayuno, habitacion limpia y buen servicio en el hotel. Totalmente recomendable.

Genuine Hotels.com guest review

Fantastiskt läge och fantastisk personal!

Genuine Hotels.com guest review

le hace falta una remodelacion

Genuine Hotels.com guest review

업무차 힐튼 시카고호텔에 묵다가 마지막날 친구와 개인 적으로 이용한 호텔인데, 정말 최고의 선택이었습니다. 다른 오래되고 유명한 호텔들은 정말 불친절하기 짝이 없었는데, 여기는 가족같은 분위기랄까, 모든 사람들이 즐거워 보였습니다. 무상으로 제공되는 인터넷과 조식은 만족을 더해주었으며, 앞으로 또 방문할 일이 있다면, 꼭 여기에 다시 묵고 싶습니다.

Genuine Hotels.com guest review