The Tremont Chicago Hotel at Magnificent Mile

Arrived at 10 pm. First room smelled -- bellman said unacceptable. given a new room which smelled ok, but AC never worked. Hallway nice and cool, but room warm and stuffy. Overhead fan made it bearable.

Genuine Hotels.com guest review

BATHROOM AMENITIES LACKING...ONE BATH TOWEL, NO SHAMPOO, VERY SMALL...GRAT LOCATION...GREAT ROOM RATE.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My ONLY complaint about the Tremont Hotel is that there is NO vending machines or snack foods or drinks available. When I got back to the hotel at 11 pm after a long day, I just wanted to lay down & relax. I thought it would be nice to have a Coke or cup of coffee & maybe a snack before bed so I called down and asked where the vending machines were. […] (No coffee maker in the room either) I was informed that there were none on the property. The closest place to go get something was a 10 minute walk to Walgreens. Since it was raining, I settled for the warm bottle of complimentary water sitting on the desk.... It's not THAT big of a deal. But how difficult is it to have ONE soda machine? Read more

Genuine Hotels.com guest review

Front Desk service was great. It was all down hill from there. From the spotted carpeting, crumb-caked telephone, encrusted taps and toiletries that smelled like spoiled dairy and short, sad list of television channels to the obviously cheap, almost weightless furnishings, repulsive grout and grubby brochures and informational materials, the Tremont […] was a disappointment. Location is most things - not everything. Shame on you, Tremont. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Close to the Red Line (Chicago/State), Rush Street, Michigan Avenue. Not a modern hotel, so older (smaller) elevators, lobbies, rooms, but if you don't care about that kind of thing (I don't, especially when I'm not traveling with the whole family/kids), or especially if you like staying older hotels that have some character/history, this one is clean, […] the staff is friendly, and it's in a great location. Plus, in the winter/cold months, you have direct access (without going outside) to Ditka's. Read more

Genuine Hotels.com guest review

Best value

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Cordial staff. Sink clogged but were quick to fix it. Room had moldy smell to it. But good location and good price. Extremely slow elevator if running late (aren't they all like that when you need them most ?) - but this one is exceptionally slow: bring a nail file or book to read kinda hotel. Overall good experience given the location and price. I […] also loved that it was an old establishment that is not too pizzazzey (sp?) and not overwhelming. Read more

Genuine Hotels.com guest review

awful

Genuine Hotels.com guest review

I thought it was going to be a good stay but once I was settled in my room I realized I could hear the neighbors talking loudly and was immediately concerned. The hotel was no doubt a very nice hotel at one time and the location is wonderful, but if you want to sleep between the hours of 11 and 3 am, you may not. Pillows were old and lumpy as well and […] the front desk hit or miss when it came to being helpful. Great guy at night and very unengaged and bad customer service in the morning. Read more

Genuine Hotels.com guest review

Other than location, this hotel is mediocre at best. Halls are dingy, elevator excruciatingly slow, chipped paint, etc. It is, however a place to stay (bed was comfortable) ver close to the Mag Mile as long as all you want to do is sleep. It appeared the bathroom had been renovated more recently than anything else but not completely, i.e., new tile […] floor but the basin faucet would not turn off without hitting it with an object (in lieu of a wrench, which I didn't happen to bring with me.) If you want to sleep inexpensively (relatively) in a very posh area, this is a good choice. Staff was indifferent at best. Read more

Genuine Hotels.com guest review

Great hotel but bathroom had no heat provision,why?

Genuine Hotels.com guest review

Great location Very old facility need renovation The room was very small. No fridge Bathroom door does not lock Someone tried to get in my room at night, looks like a drunk guest! The heater was very very noisy, I couldn't sleep for one minute during the night The breakfast was very pricy given the amount And type of food served Only one elevator and […] very tiny The front desk was friendly but the hotel condition is bad, too bad to have this hotel in such a touristic area of Chicago Read more

Genuine Hotels.com guest review

Good central location. Not many amenities - no coffee in room. You can walk a few blocks to a local grocery store that has an excellent selection of fruits, a deli, salad bar and extensive wine and beer selection. Take a right out of the hotel - go 2 short blocks to end - take a right and the store in on your right.

Genuine Hotels.com guest review

Very bad stay which I evaluated on the Tremont web site!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

All is sort of okay at Tremont. In the room floors all doors and woodwork needs painting. Chipped paint, and dirty. Do not think it is hard to do this type of upkeep...

Genuine Hotels.com guest review

This is certainley an old hotel, but the room was ok, considering the location. It would'nt hurt for them to do a little maintenence on the rooms, and to tell people when they check in that the "complimentary" breakfast ISN'T. Other than that the stay was OK. Most of the staff was quite pleasant, and the bed was great. Not much choice of channels on […] the TV though. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The air conditioning was not working on the floor I was on and was not able to switch rooms.

Genuine Hotels.com guest review

The hotel is an older property, but it seems to have been maintained pretty well. The location is ideal for shopping and entertainment, but for business purposes, I might choose another. The internet didn't work in the room and when I called down, they said they'd send a technician, but no one came. I ended up spending most of the afternoon in the starbucks […] across the street for Wifi. Wifi in the lobby was quite slow as well. Read more

Genuine Hotels.com guest review

I feel that this hotel was overpriced for what I got. It is an older hotel that needs some renovations done to it. Also, all of the lamps had switches on the cords instead of actually on the lamps. The cable had just basic channels. Overall, a very small room for the price.

Genuine Hotels.com guest review

The hotel was dirty and lacked even the basic facilities, staff were unhelpful and ignorant to any request. Room didnt get serviced during my stay at all. To top it off i will billed for three rooms when i only booked one ! i had to deal with this as the Hotel would not assist at all... Overall this is a disgracefull hotel with poor staff and should […] be avoided at all cost. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Just off Michigan Ave. and close to Water Tower Place. Very convenient for shopping and restaurants. Hotel is older and in need of some room renovation. However, the matress was comfy.

Genuine Hotels.com guest review

The hotel appears tired, its old and tired, the bests days are gone. Its not a bad hotel, just not that great.

Genuine Hotels.com guest review

This is an older hotel in an excellent location and is reasonably priced.

Genuine Hotels.com guest review

Great location, very old and rundown rooms, creaky elevator, dark bathrooms, not the friendliest service (I didn't receive a wake-up call that I ordered the first day). My colleague said her bedsheets were threadbare, you could literally see through to the mattress. Would I stay here again? Very unlikely, but would checkout the nearby Sofitel since […] I loved the neighborhood Read more

Genuine Hotels.com guest review

Perfect location. Very good price. Very comfortable.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The valet services were horrible, not to mention their is no parking around the hotel. Your car will be valeted in a garage around the corner and a few blocks down. Which means it takes 10 minutes for your car to be retrieved. And the price for valet is $50 a day. The location is great but everything else should've been much better.

Genuine Hotels.com guest review

I can't believe this is a 3-star hotel. There was no heat (Chicago in October); the only explanation I got was it was a 90 year-old building and that the heat had not turned on yet. Additionally, the room was generally not in good condition, and there was no mattress cover (no sheet to cover the mattress; I slept directly on the mattress). When I called […] the front desk about the heat and the lack of sheets, I didn't get a new room, but got a sloppy bundle of blankets and sheets dropped off about 2 hours later in front of my door so I had to make the bed myself. Read more

Genuine Expedia guest review

We booked this hotel on Expedia's unpublished rates service. It was ok for what we needed but I would not book here again...too many other nicer choices in the areathat may cost more but may be worth it if you want nicer accomodations.

Genuine Expedia guest review

Nice old hotel in a great location. Price was good in comparison to surrounding hotels. Could use in room mini bars.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I liked this hotel. No coffee makers, microwaves or fancy elevators here, just a clean, quiet and comfortable room.

Genuine Hotels.com guest review

The room was small but comfortable and quiet. Nice bedding, friendly personnel.

Genuine Hotels.com guest review

first visit in July was ok. second visit in Aug. horrible. Reception lady was not friendly and put out when i asked for ice. Room really run down & missing parts of dresser.

Genuine Expedia guest review

All the amneties we need. Courteous staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If all you care about is location, this is the hotel for you. It is next to Mike Ditka's restaurant and is around the block from the night life of Rush Street. However, the hotel has one small elevator for the whole place and the workers behind the front desk are not very friendly. It took me 40 minutes to get my car from the valet in the morning, which […] set me back on my work schedule. I expect more when I am paying $49 per night to park. Overall, it is a clean place to stay in a great location but don't stay here if you expect great service. Read more

Genuine Expedia guest review

I've stayed at the Tremont numerous times. The last time the room smelled a little mildewy at first, but opening the window quickly corrected the problem. The staff is friendly and helpful; it is located in a great place if you want to be on the Mile; and it is always clean and well appointed.

Genuine Hotels.com guest review

The Tremont is a great location for shopping and bar hopping along Rush Street. The Lobby is old school and nice and the $5 breakfast next door cheap and convenient. Rooms are small and decor a bit outdated.

Genuine Expedia guest review

Hotel is in a great location. Very close to Michigan Ave shopping and Lake Shore drive, parks etc. Even has Ditka's restaurant on the main level. The rooms could use a refresh however. Some of the wallpaper was coming undone on my room and the whole room just felt "dated". I guess this is a trade off... newer versus location, location, location...

Genuine Hotels.com guest review

Very out dated and the heater in the room didn't work. The bed was comfortable but you could see the light in the hallway shine through the door.

Genuine Expedia guest review

The hotel really had a turn of the century feel. The elevators were small, the halls were narrow, the rooms were small...all in comparison to modern hotels. But it was not small in a bad way, it was small in a way that takes you back to another time. The hotel was very comfortable. My room was great and the location was very central. I would definitely […] stay there again. Read more

Genuine Hotels.com guest review