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Location.
Located near the beach in the Gold Coast neighborhood of Chicago, this business-friendly boutique property is close to Hancock Tower, Water Tower Place, and Museum of Contemporary Art. Also nearby are Chicago Water Tower and Tribune Tower.
Hotel Features.
Raffaello Hotel has a health club and a fitness facility. This 4-star Chicago property offers massage and treatment rooms and facial treatments in its full-service spa. Business amenities include wireless Internet access (surcharge), meeting rooms for small groups, and audiovisual equipment. The upscale Italian Pelago restaurant at the Raffaello Hotel offers dinner and lunch. DrumBAR rooftop lounge and garden terrace offers panoramic views of the city. Room service is available during limited hours. The hotel also offers storage for an additional fee. This is a smoke-free property (fines may apply for violations).
Guestrooms.
Amenities featured in guestrooms include speakerphones and air conditioning. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Additional amenities offered include minibars and clock radios. 32-inches LCD televisions with premium TV channels and first-run movies are available in guestrooms. Business-friendly amenities include multi-line phones, high-speed (wired) Internet access (surcharge), and wireless Internet access (surcharge). All guestrooms provide microwaves and refrigerators. Bathrooms feature scales, bathrobes, and designer toiletries. Guestroom services include in-room massage and housekeeping. Rollaway beds are available on request.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Pelago Ristorante - serves upscale Italian cuisine with a focus on homemade pastas and seafood. The restaurant is open for lunch and dinner.
Glazed and Infused - coffee shop serving breakfast.
drumBAR - rooftop bar with city views. Open Tuesday - Saturday.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Wonderful hotel. Don't know why they have to charge for wifi in the room.Genuine Hotels.com guest review
"Close to anything you might want to do"
I loved it as usualGenuine Hotels.com guest review
Response by Raffaello Hotel As usual, we loved having you as our guest! It is great to hear that we are continuing to provide you with the service and hospitality that allows us to have you stay with us over and over again. We are located in prime Gold Coast Chicago, which will have you enjoying all the best that Chicago has to offer just right outside your door. We thank you again for your continued patronage and look forward to having you stay with us again.
Fabulous and friendlyGenuine Hotels.com guest review
Clean, friendly, spacious rooms, good location. Preferred over the high end named hotel down the road.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good location but suite beyond disappointing"
Reservation for Grand Suite....BIG DISAPPOINTMENT. "Kitchenette" simply a counter space with a mini fridge. Bedroom--VERY small. Couldnt even walk around the bed because the bottom corner of the bed was against a part of the wall. Bathroom was ridiculously small-like two people can't stand in there together without touching unless one is halfway in […] the shower. Speaking of which is a stand up shower with only a half clear glass panel so you froze while showering. Oh and the bathroom did not have a fan, could be very awkward given the closeness to the bed of two feet. When I first walked in I was so shocked that this was the grand suite--I even called the front desk to ensure we received the right room. The guy said he check to see if we could get a different room layout and then never called back. Needless to say, pictures are decieving and I have stayed at other hotels standard rooms and they have been better for the same price. It is a pretty clean hotel despite the old building feel and the fact we were at the end of a hall that was a sloppy storage corner. It is in a good location, right by hancock building, mag mile & water tower mall. I felt secure staying there-keycard for elevator which was kind of a con too since it was slower because of it. There was close parking for a decent amount given the location. I will not be staying here again. Read moreGenuine Hotels.com guest review
Response by Raffaello Hotel Thank you for the time you took to write about your experience at The Raffaello Hotel. First let me apologize for your dissatisfaction you had with your room. We do offer different layouts for all of our room types. The fact that you expressed displeasure with your room and were not met with at least a phone call back in not acceptable. All of your comments will be reviewed by the management team to use for training purposes and to ensure any guest complaints are handled to guest satisfaction in the future. Please consider staying with us again in the future so that we may have the opportunity so share with you a true experience at The Raffaello Hotel.
"Great location,"
Great location, very friendly and attentive staff. Beautiful room. Great coffee shop right in the building? Would highly recommend it.Genuine Hotels.com guest review
Response by Raffaello Hotel We are happy to hear such positive things about your stay with us at The Raffaello Hotel. Our entire team works very hard to make these experiences possible for all of our guests. It is very rewarding to see that hard work pay off. We can’t wait to see you again soon. Next time be sure to enjoy our new Spa and lounge. Not to mention our delicious Italian restaurant. See you soon.
"Great, but HOT!!"
We stayed here last spring and loved everything about this place, so when we were returning this February we didn't even look at any other place to stay. We have one BIG complaint. The hotel was very, very hot. It wasn't just our room, it was out in the hallways, and our friends room, which was one floor up was just as hot. We had to prop the window […] up to make it at least bearable, but it was still not very comfortable. We tried asking the hotel several times to please fix this, and they always marked it down, but nothing changed.I hope they repair this, or we'll just have to stay in here in the warmer months.By the way, went to the roof top bar, outstanding! Read moreGenuine Hotels.com guest review
Our tv didn't work, so we had to twice call. It was fixed and all was well. We also had very noisy neighbors and security was able to quiet them down in the middle of the night. Room was small, but comfy.Genuine Hotels.com guest review
"Great Stay Raffaello"
I booked this hotel for a weekend birthday getaway and it was everything I was told it would be. The reviews were absolutely right, this place is in a great location beautifully and modernly luxurious and exactly what I was looking for. I really enjoyed my stay at the Raffaello.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to shopping and great food."
Enjoyed our stay. Nice clean rooms. Bed was great.Genuine Hotels.com guest review
Everything was great but the room size. We had a room with a King Bed and the bed consumed the floor space. At the foot of the bed we had wait to wait for one another to pass if we were going through at the same time.If you bool\k a room with a King Bed and your room number ends in 06, expect cramped quarters. Also in a room that ends in 06 the bathroom […] is very small and the waterfall shower gets the floor outside the shower wet. Otherwise we liked everthing else. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Excellent accomodations. Hetel checked our luggage for safe-keeping while we went shopping.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Magnificent Mile"
The Drumbar on the top floor was exclusive and had a strict dress code. The staff was extremely helpful and informed us of the grocery store location down the street. The hotel was one block from Lake Michigan and one block from the Magnificent Mile, right behind the John Hancock Observatory. The American Girl Store and Lego were across the street from […] the Observatory. Bloomingdales was kiddie corner from the Observatory. The restaurant in the hotel was very good but VERY expensive- everything they brought to the table turned out to cost us money. We ended up paying extra for water, bread, breadsticks, etc. The massage, mani, pedi visit was worth every penny I paid for them. We will definately use them again. Read moreGenuine Hotels.com guest review
"Great location for air and water show"
Great location next to the John Hancock building. Was only a few blocks away from Oak Street Beach to see the air and water show. The restaurant was excellent as well as the roof top area. The room was very spacious and clean. And the staff was very helpful and pleasant. Overall this was an excellent hotel.Genuine Hotels.com guest review
"What A Dissappointment!"
I have been traveling for work and leisure for years. I had a couple collegues of mine meet me at the hotel around 6:15pm to have a drink before we hit Chicago for the night. We went up to the bar and were greeted by "Marco" the "Hotel Club" bouncer. My associate and myself had just been up there minutes prior and went down to meet our collegues to […] bring them up to the bar. After waiting for over 20 minutes for an elevator because each one was full on it's way up, we were told by "Marco" that because one of my collegues had brand new tennis shoes on that he needed to change them to come into the bar. Then he proceeded to let the group behind us in shorts, t-shirts, and tennis shoes into the bar as we left for the elevators as I looked on at a woman in flip flops and shorts and a t-shirt on. At check out I asked to speak to someone about the embarrassing experience and especially since I was a paying hotel guest I felt I should have been allowed in the bar. The manager just nodded and agreed with me, but offered no credit on the room purchase or to even offer a stay at another time. She said they were "adjusting to having the hottest rooftop club in Chicago". I don't know of a "hot rooftop club in Chicago that crowds up at 6:15pm". I felt like they didn't care and would never recommend this hotel. Read moreGenuine Hotels.com guest review
"Perfect Locations, Cheap Parking!"
We had a great stay at the Raffaello! The hotel was so clean, rooms were comfortable. The rooftop had an amazing view of the Hancock tower and the location was perfect. Overall we loved it! You can self park a block down from the hotel for $35 a night which was very easy and the cheapest parking we could find in the city.Genuine Hotels.com guest review
"Lovely trip close to everything"
The staff was very helpful and friendly. Room was wonderful----roomy and clean and restocked with all things we requested. Hotel was next to taxi and close to buses to all sights. El was walkable from Chicago stop.Genuine Hotels.com guest review
Was a good experience. Things we didn't like: Elevators very small. Restaurant very pricey. Room not very cold with air on.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to everything Iwanted to see"
wassee was very pleased with the room size especially the very large bathroom which you don't often get in large cities. GREAT NEIBORHOOD WITH MANY DINING POSSIBILITIES AND OF COURSE EXCELLENT SHOPPING.Genuine Hotels.com guest review
"awesome hotel within walking distance to it all"
The hotel was beautiful, clean and nestled in an area within walking distance to great shopping, dining, and sightseeing. I would definitely stay there again|Genuine Hotels.com guest review
"Don't stay here"
The room was large, the shower terrific, the housekeeping staff and the concierge were very nice. But everything else was mediocre to awful. 1. There were almost no lights. One small bulb between the beds (unable to read), another small lamp on the desk, and one floor lamp near the closet (not near anything useful). But there was a light in the tiny […] closet!!!!! No comfortable chairs. 2. No food available in hotel for breakfast, only room service. Two stale muffins and coffee (no juice, butter or jam) = $38.00. Broken coffer maker in room and no tea. When we asked for tea bags we were told that they are not provided but were available for a charge to the room. 3. There is a small bar in the unpleasantly tiny lobby. No menu is offered. I ordered a glass of white wine and the bartender poured the most expensive, without asking. The manager who admitted that they are in the business to make money and the bartender was instructed to do exactly as she did!!!!!! The manager also found a price list which showed Pinot Grigio at both $10 and $18. 4. Internet is very expensive. Read moreGenuine Hotels.com guest review
Rooms were clean, bathrooms were very clean. Avoid the 18th floor bar. Ridiculous prices for drinks.Genuine Hotels.com guest review
"Not a disappointment!"
you never know with many hotels - especially independents and smaller chains. We were not disappointed. Hotel is very updated, with nice amenities and very clean! We will stay here again when we return!Genuine Hotels.com guest review
"Girls weekend getaway"
Stayed at the Raffaello with my best friend for a weekend shopping trip. We had a wonderful time and loved the location of our hotel. Just outside the hotel front door and to the left is Michagan Ave. and to the right is the beach! Our room was upscale with an 'Old Hollywood' feel...loved the shower. The staff was very professional & friendly. Next […] time I visit Chicago I am staying here again!! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"overpriced for what is offered"
It's in a great location and the rooms were fairly comfortable. However, the heater in the room did not work. The shower is designed very poorly and thus gets water all over the bathroom floor. The walls are very thin, so you hear pretty much anything going on in the surrounding rooms and hallway and street. For the price I was expecting more. There […] were no free amenities at all and a poor fitness center. The cost of everything, from internet to breakfast, was ridiculously overpriced. Read moreGenuine Hotels.com guest review
"Raffaello Hotel"
I stayed at the Raffaello in December for a "Girls Weekend". It was a great location. Also, we had lunch in the Hotel's restaurant, the atmosphere was a little sedate, but the service and the food was excellent!Genuine Hotels.com guest review
Big rooms. Really awesome bathroom. "Queen" beds seemed small.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"My Go-To Place"
Having recently moved from Chicago, the Raffaello is now my home in the city. Comfortable rooms, great staff, super location but just far enough off Michigan Avenue (2 blocks) that it feels private. Definitely not a "big-box" hotel but rather a welcoming boutique.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Elegant Convenience at the Raffaello"
A wonderful, comfortable yet elegant hotel. I didn't think it was in my budget, but hotels.com made it possible. The rain shower head in the shower was wonderful, and the room was very spacious. There are several nearby parking lots where in-and-out parking is very affordable. No breakfast is included, but coffee and tea are provided in the lobby. Very […] close to Water Tower Place and all the great shopping on the Magnificent Mile. Read moreGenuine Hotels.com guest review
"Old school swankiness"
Loved our stay. Bags were little late getting up to room, but arrived immediately once we called.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent"
Comfortable beds, clean rooms, all up to date. Minor complaints include slowish elevator and pillows need updating.Genuine Hotels.com guest review
"Great experience"
This hotel was perfect: perfect location, service, and the room wa gorgeous and HUGE! We were very pleased, to say the least.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Girlfriends weekend"
We loved the Raffaello hotel. The location is perfect: it's close to all the shopping and some of the best restaurants in Chicago. The room and the bathroom were both nice sized and the walk in marble shower lovely. The amenities in the room were perfect. The staff were very friendly and helpful. Will definitely stay here again.Genuine Hotels.com guest review
"Raffaello Hotel"
Pretty hotel with comfortable rooms. We had a large double room with several arched windows and enjoyed our stay for the most part. However, the concierge is unreliable, unprofessional, and pretentious. I recommend not asking him for restaurant reservations as he sent us to a restaurant that is no longer in existence and simply regurgitated his recommendations […] to all guests regardless of what they were looking for. All in all a pleasant stay with a few small annoyances including small slow elevators and a somewhat apathetic front desk staff. Housekeepers were amazing! Read moreGenuine Hotels.com guest review
"Rafaello - perfect location"
We had a room w/ 2 double beds for a girls weekend. The hotel was nicely decorated w/ modern decor and w/in walking distance to so many great restaurants - rush/ division area, oak st. beach, the hancock was right next door, shopping is one block up - perfect location for everything you want to do in chicago!!! Very nice hotel. We would all stay again. ps- Cafe […] Tempo had the best omelets for breakfast!! Read moreGenuine Hotels.com guest review
"Raffaello Hotel"
Stayed for one night post bachelor party. Solid hotel, no frills, but everything was clean and there was plenty of space. The elevator situation leaves a bit to be desired - longer waits, pretty small - but not a big deal - I've waited for elevators for a lot longer at other big hotels.Genuine Hotels.com guest review
"Raffello Hotel in Chicago - great boutique hotel"
Fantastic small hotel for short stay in Chicago. Very quiet neighborhood blocks from John Hancock and lake. No breakfast in attached restaurant easily solved by cafe across street. Definitely would stay there again.Genuine Hotels.com guest review
"Raffaelo Hotel - Chicago"
Recently stayed at the Raffaelo in Chicago over the July 4th weekend. We stayed in a suite that turned out to be very nice, it was more like an aparment in that it was quite generous in size. The bedroom was quite large, and the bathroom was completely separate in that you have to step out into the hallway of your room and then enter the bathroom (in […] other words, it's not an ensuite). Overall room was quite clean as was the hotel. Location was great being between lakeshore and Michigan Ave allowed for great proximity, while not being overly congested. I would stay there again. Read moreGenuine Hotels.com guest review
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