Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 75 per stay
Valet parking costs USD 56 per day with in/out privileges
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 75 per stay
High-speed Internet access (wired) is available in the business center for USD 7.50
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Pet deposit: USD 75 per stay
Valet parking costs USD 56 per day with in/out privileges
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 75 per stay
High-speed Internet access (wired) is available in the business center for USD 7.50
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"A great place to stay. You will not be disappoint"
We couldn't have been happier with our room and surroundings.Genuine Hotels.com guest review
"Great Location But"
The location of this hotel was great, right near Water Tower. Staff was all very polite and nice. Room was clean, and beds were comfortable. However, several of the springs in the pullout sofa bed were busted. Which meant there was a huge dip in the couch, making it very uncomfortable to sit on. Thank god we didn't need it to sleep on because that would […] not have worked out!! One of the doorknobs kept falling off the bathroom door as well. It was nice having the fridge and microwave in the room, but the bar they were in was so odd, like way too tall! Weird. Read moreGenuine Hotels.com guest review
"A great place to stay"
Perfect establishment to enjoy northern downtownGenuine Hotels.com guest review
"Chicago"
First class hotel, excellent staff!! Within walking distant to fine dining and shopping. My family had a wonderful stay.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel"
Perfect and affordable for shopping and going out on the town in Chicago. Ate at restaurant in the hotel, The Local, very nice and professional. The food was good and atmosphere even better.Genuine Hotels.com guest review
"Not"
The room was not well cleaned... Bathroom had used soap . Dust everywhere.Genuine Hotels.com guest review
"Spring Break Stay"
Hotel/room was clean and staff were accommodating. Pool area was busy, but it was spring break so I dismissed the extra activity. I'll stay there again, even during spring break.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great location Double suite was roomy pool appeared to be clean but were out of towels room service shorted us a spoon for our ice cream - had to share a spoonGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Perfect location and great value"
Stayed 3 nights in a King Suite while visiting our daughter who staying with us on 2 of the nights. Plenty of room and the location is perfect.Genuine Hotels.com guest review
"Great!"
We had a great experience here with our family of four. Loved it.Genuine Hotels.com guest review
I was in need of some real time R and R...... I didn't like the jack hammering above my head in the middle of the day when resting. When I did ask the front desk about it, they just said it would stop at about 5 and start again in the morning.......... Nothing was said about this when checking into our room. So it was a surprise to us when we got to […] our suite. The rooms were very clean, the Rest. on the first floor was wonderful. It was called Chicago Local. We ate there three times. The door men were the very best. It was so cold out side and they still had a smile as they got us a taxi and helped us in and out..........We will stay here again while in Chicago....without the jackhammering please.......... Read moreGenuine Hotels.com guest review
"Hilton Suits"
Great room, good location, service and responsiveness of staff left a lot to desire.Genuine Hotels.com guest review
"Great Customer service and location"
the staff was awesome very helpful , parking was quite expensive, food was great, hotel was very clean, location was super great ...a good experienceGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Suites are great"
We stayed 4 nights in a king suite. This was our second stay. The suite set up is perfect if one of you needs to hit the hay early. The sink, fridge, micro, and coffee maker set up made breakfast easy. We found the staff very responsive. The hotel is right off Mag Mile so lots of place to eat, shops to look at, etc. the pool is a decent size for laps. […] We will stay again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel"
This hotel is great. Suites are large, service is wonderful, and the restaurant is terrific.Genuine Hotels.com guest review
We arrived at 2:45, check -in is at 3pm. Our room was not ready & we had to wait 1 1/2 hours in the lobby until the room was ready. We were tired from traveling & had a dinner meeting at 5:30, so it cut us a little short on resting & getting ready for the dinner. The staff was friendly & nice, but they didn't seem overly concerned that the room was […] not ready. They just said we would have to wait. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
We found the bed to be quite uncomfortable--as a matter of fact, it actually sagged in the middle. Both my husband and I woke up with an aching back. We frequently stay in hotels in Chicago, and I doubt we'll book this one again.Genuine Hotels.com guest review
"stayed here twice, will return again"
Rooms are very comfortable. Pool is nice. Easy walk to Water Tower Place (Lego store and American Girl). Restaurant staff very good and kind to kids.Genuine Hotels.com guest review
"Good for families. Great location"
Ok. Nice to have extra room. Good location. Pretty quiet.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fine"
It was fine for the kids but the rooms were smaller than I expected. The pool was terrific and much nicer than I would have expected. The gym looks big but is really two rooms not connected and half of the treadmills (only 4 to begin wih) were out of order. I did not eat at the restuarant - not affiliated - but the bar and staff there were great..Genuine Hotels.com guest review
"Enjoyed Our Stay"
Spent 2 nights and enjoyed the hotel. Clean room. A little outdated but tolerable. Restaurant was excellent and reasonably priced. Service was friendly. Right next to John Hancock and a very short walk to Water Tower Mall. Very nice locationGenuine Hotels.com guest review
"Quiet location"
Nice location, very quiet residnetial feel to neighborhood. Internet should be free in rooms for any level of Hilton member. I dislike being charged for internet in luxury hotels when lower end hotels have it free these days. Liked the suite style rooms.Genuine Hotels.com guest review
"Good Location - Clean - Nice Pool"
From the location (just a block away from the Hancock Bldg and the Water Tower Place) to the views, staff, spaciousness of the room and the beautiful pool and fitness area that looks over the city and Lake Michigan - we were very pleasedGenuine Expedia guest review
"great rate for great location"
Everything was good except the strong clorine smell in the room for the pool. I was on the 20th floor.Genuine Hotels.com guest review
"birthday party places"
we enjoyed the stay but the couch that converted into a bed was very flat and uncomfortable and the valet staff was not very helpful with luggage or parking the care.Genuine Hotels.com guest review
"Better every time"
I have stayed here several times and it has only got better every time. I also like the new restruant much better. It is also close to everything.Genuine Expedia guest review
"perfect place to stay to go to water tower theater"
we came up to the city for a play at water tower and the hotel was perfect place for us. the rooms were bigger and alot nicer than i expected. i would stay there next time we go to city.Genuine Hotels.com guest review
Went for a weekend of shopping with my family. The locAtion was PERFECT and the staff was so friendly. Rooms were so nice and I will definitely stay here again!!!!Genuine Hotels.com guest review
"great for our family"
nice room for a family of 5. Would prefer queens to double beds.Genuine Expedia guest review
Door card did not work 3 times, had to call front desk and have security man let us into our room.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location but poor response from staff"
The hotel is terrific for those wishing to be in the Water Tower area. Parking is very difficult in the area (valet is $55/night and slow to get your car). There are cheaper in/out garages in the area but they fill quickly. We had a problem with our room being sold out at check in. The staff was unresponsive and I had to "complain" three times before […] they made it good by buying us breakfast. It was a busy weekend but they really didn't handle it well. Read moreGenuine Hotels.com guest review
"Room is big but beds too small for couple"
Hotel was located an a non overcrowd street. Nice and clean but the downside, they can do better on the full size bed is too small for couples, they could be much better if they were queensizeGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice stay, good value in a great neighborhood."
Great neighborhood. Maybe not quite as "posh" as nearby (and FAR more expensive) Drake, Four Seasons, Peninsula, etc. ... but, large rooms, nice neighborhood, good service. Can't beat it for the price.Genuine Expedia guest review
"Nice three-star hotel"
This hotel is in a great location in downtown. The room was small for a suite but very clean. The tv's get basic cable with a few premium channels thrown in, and there is a mini fridge and a microwave. Overall, I'd say this hotel is light on amenities, but it makes up for it with a great location, and very nice and efficient staff.Genuine Hotels.com guest review
"Great location, great room, great stay!"
Wonderful! Lovely room, very clean. Bed is outstanding. Nice coffeemaker with "to-go"cups. Ideal location near Water Tower. Will definitely return!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointed and unapologetic"
My reservation was for a non-smoking room with a king bed. Upon my arrival, I was given the choice of a smoking room king (unacceptable) or double beds (not even queen size). When speaking to the manager, I was told that since I reserved through Hotels.com, it was only a "request" for a non-smoking king. But when I asked if I would have been given that […] room if I reserved through the hotel, I was told that I would not and it would still only be considered a request. I asked for some accommodation for the inconvenience and was offered free wi-fi, which I declined, but feel should be free at all hotels. The room itself had a big piece of missing / torn carpeting. I found the remote control for the tv under one of the double beds. The bathroom has no fan or heat lamp (the bathroom floor was freezing). The manager told me that I could speak to the sales department in the morning about some future accommodation for my inconvenience, but I informed the manager that if the hotel was interested in having my business in the future, she should have the sales department contact me. Needless to say, I have not heard from anybody at the hotel. Read moreGenuine Hotels.com guest review
Great room to have especially traveling with children. Very happy with the staff. The pool could use an update but otherwise a good experience.Genuine Hotels.com guest review
"great location"
Awesome location. Suites worked out well for family as kids slept in main area and private room for us. Pool was nice as well.Genuine Expedia guest review
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