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Situated in the heart of Chicago, Holiday Inn Express Chicago-Magnificent Mile, a family-friendly hotel, is within walking distance of Driehaus Museum, Chicago Place Mall, and Shops at North Bridge. Also nearby are Water Tower Place and 900 North Michigan Shops.
Wireless Internet access is complimentary in public areas. There is a business center on site. Guests are served a complimentary breakfast. Additional amenities include a fitness facility, coffee/tea in the lobby, and secure parking. Guest parking is available for a surcharge.
The 175 guestrooms at Holiday Inn Express Chicago-Magnificent Mile include coffee/tea makers and complimentary weekday newspapers. Televisions are equipped with premium satellite channels and pay movies. All accommodations provide desks along with free local calls (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Valet parking costs USD 49 per day
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Valet parking costs USD 49 per day
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.see all hotels in Chicago
Great deal, very clean, location was perfect, and service was great. Breakfast was delicious. Yes the room was small, but I was traveling alone and it was just fine for me.Genuine Hotels.com guest review
"Great Place for Short Trips"
I came to Chicago for a quick two day trip for a conference in the Loop area. The hotel is located conveniently close to a subway station, saving me money on taxis, and the surrounding area is extremely safe. The hotel is also across the street from a Trader Joes, Starbucks, and several other eating establishments, including the Hard Rock Cafe. Moreover, […] the staff was extremely helpful in answering my questions about the local area and how to get around Chicago. And the continental breakfast was perfect for my busy schedule, as well as the coffee and tea that is available all day in the lobby/lounge. They even helped me to get a cab for the airport that next day for my early morning flight. Above all else, I will definitely use this hotel again for business trips to Chicago. The room was just right, not too plush so I wouldn't leave it but not too uncomfortable to where I wouldn't want to return. Read moreGenuine Hotels.com guest review
"Great Value for money"
Great value for the money, there is a overnight parking lot a block away which saves you money also. Very small room was the only thing that I was not excited about, overall a good experience.Genuine Hotels.com guest review
Great Stay, Will do it again! Food was marginal.Genuine Hotels.com guest review
"Good Value at Convenient Location"
The staff was extremely friendly and helpful. The price, convenience of location and inclusion breakfast made for an excellent value. Although the noise in the hallway was not excessive, it was easily heard in the room. The room was among the smallest I have experienced in years of travel and would have been unacceptable if I had not been alone or if […] I had needed to spend significant non-sleeping time in the room. The comfortable queen bed and nice desk consumed all of the floor space making it necessary to open the ironing board in the bathroom and leaving little room to move about. Read moreGenuine Hotels.com guest review
The hotel was very clean, even though I made the reservation my partner could go in the hotel first just with a call. The service is excellent. Breakfast super yummy. The location is very near from Michigan avenue and downtown. The only thing is that the bedrooms are very tiny but that's what makes the hotel unique.Genuine Hotels.com guest review
"perfect for the budget!"
cheaper than surrounding hotels, two blocks from michigan avenue and very nice staff... small rooms can get you claustrophobic, but it wasn't trouble for us since we spent more time shopping anyway. very clean. the best small hotel indeedGenuine Hotels.com guest review
below average....too noisyGenuine Hotels.com guest review
Pro: Excellent location. Hot breakfast. Clean room. Cons: Thin walls (you can hear everything in the halls). Thermostats sucks (auto setting only, it's always fighting itself). Small room, no chairs. Good value for Chicago area, and if you don't plan on staying in the room long.Genuine Hotels.com guest review
The hotel was nice. breakfast was very good. Staff was so-so. The valet was not happy when I left a few things in my car and needed to get them out. They seemed as though I was being unreasonable and asked if they could get it. I don't know about anyone else, but I don't want any one rummaging thru my car. The room was soooooooo tiny. I wasn't happy […] paying 167.00 for a room that I could spread my arms out and touch both walls. Overall, we survived but would not go back. Read moreGenuine Hotels.com guest review
Perfect Location, room was small but you are only there to shower and sleep. Staff was friendly and breakfast was good. Great for price and location!Genuine Hotels.com guest review
"World's smallest hotel room"
We travel quite often, and this has to be the tiniest hotel room we have ever stayed in. Barely enough room to walk around the bed. No place to set suitcases. No vanity or shelf in the bathroom to put your toiletries. Location was decent. Service was fine. Good breakfast. The guy working the breakfast room had a little attitude going, but we all have […] our days. Read moreGenuine Hotels.com guest review
"Right in the heart of everything"
Fantastic... Exceeded my expectations. I would stay there again.Genuine Hotels.com guest review
"Great location at a great price"
The hotel is in a great location, walking distance to almost everything. Rooms are very small and the bed is short but it is clean and well maintained and you can not beat it for the price. Perfect if you are looking for a quite, comfortable to place to sleep and shower.Genuine Hotels.com guest review
great location to downtown and very reasonably pricedGenuine Hotels.com guest review
"Nice quiet hotel."
Quiet and convenient to downtown Chicago this hotel was a nice find.Genuine Expedia guest review
Great Hotel. Only negative is parking is not provided.Genuine Hotels.com guest review
Pros: Very friendly and helpful staff, great location, modern rooms, good breakfast, rooms have free wi-fi (even though hotels.com page didn't mention it); Cons: Very small rooms, rooms seem to lack soundproofingGenuine Hotels.com guest review
"Holiday Inn Express/Hotel Cass"
Very modern/up-to-date. Great location (middle of downtown). Friendly staff.Genuine Expedia guest review
Very nice, clean, convenient. Excellent staff. Room was small but it was good for what we needed. We'll stay there again.Genuine Expedia guest review
"Rating of hotel"
I stayed here last year as I was attending a conference. I found the hotel to be very nice and the registration staff very helpful and friendly. this time it was a little different. The registration staff was not so friendly, not really unfriendly, but no one greeted me right away, in fact I stood at the desk for several minutes before I asked for help […] to check in. Later in the evening, around 9:00 pm, the carpeting was being cleaned and didn't finish until well past 10:00 pm. This was not pleasant as the halls are small and it sounded like they were right in my room. I would suggest this type of cleaning be done during the day. Read moreGenuine Expedia guest review
"Nice hotel close everything"
Staff was extremely nice and helpful. Room was alittle small but we weren't there that much for it to be a big concern. Breakfast was really good and best part it was free. Parking was nice they unloaded the car, parked it, and brought it back when left. Overall great experienceGenuine Expedia guest review
"Good value hotel in great location"
Given I booked at the last minute, the price was good. The room was a little small, but functional. the air con worked well, but was unfortunately directed at the bed. Wifi was included and was fast and reliable. Breakfast was better than expected, although the restaurant was too small for the number of patrons. Also, with a little more thought on the […] arrangement of food items, queuing would be minimised. Read moreGenuine Expedia guest review
"Would stay here again"
The hotel is in a great location - nice safe area, close to shopping, walking distance to many of the sights, and close to the subway. It was a very small room, but we weren't there but to sleep and shower. Folks at the hotel were friendly and helpful. The breakfast offerings were wonderful and clearly very popular as it was busy each morning. Overall, […] it was a reasonably priced hotel and good choice for tourists who are there for a handful of days. Would stay at this hotel again! Read moreGenuine Hotels.com guest review
"It was okay."
Hotel staff was very nice and informative. I liked how they booked tours right from the spot, although they left out some vital information. It wasn't a big deal. The room itself was kind of strange. The noise to the outside was city-like, and expected, but the incredible noise to the hallway and other rooms on the floor was a bit overwhelming which […] prevented me from sleeping well one night. The breakfast was mediocre at best, and the set-up for the breakfast was made to be congested, just like a city I suppose. Overall, it was fine. I would probably try another hotel in chicago if I were to go back, but if it were the best deal around it'd be fine. Read moreGenuine Expedia guest review
I had a hard time choosing a hotel because everything in downtown Chicago is pretty darn expensive. The hotels that I was originally looking at I decided against because I either found reports of bedbugs in them or the reviewers said that they were not worth the price. I chose the Holiday Inn Express because of the excellent reviews and was not disappointed. […] The rooms were very clean and the hotel staff went out of their way for us. Super friendly and helpful. The rooms were tiny, but I expected that from the price that I paid. The original Hotel Casa was built in the 30's, so the rooms are probably a reflection of the average size for back then. We didn't spend alot of time in it during the day anyway. Read moreGenuine Expedia guest review
"Centrally located to major attractions."
This is the second time I stayed here. Its in a very good location to magnificent mile and other attractions. Also very close to bus station. The beds are super comfy and room is a little small but very clean. We had a small problem with the toilet but someone came up right away to fix it. Staff are very friendly and know Chicago well. They can give […] you great recommendations on where to eat and places to go. Overall a nice hotel. For the location alone it is worth the money. Read moreGenuine Expedia guest review
"Holiday Inn Express Wabash Ave."
I was pleasantly surprised how well decorated and clean this hotel is. There is a parking garage right next door and the Mag Mile is 3 blocks away. The complimentary breakfast is just the right size. Will definitely stay here again.Genuine Hotels.com guest review
"Good location but tiny room"
The staff was friendly and helpful and the location was close to what we wanted to do but the room was unbelievable small. There was no place to put your suitcase down (except on the bed) to open it unless you left it in the bathroom. I'm talking a small suitcase. There were other size rooms but the one we stayed in should have been used for a clos […] et. Read moreGenuine Expedia guest review
"Good hotel in a nice part of Chicago"
The hotel is conveniently located, comfortable & has a nice breakfast. The space is small, so expect a compact room & a crush at breakfast time.Genuine Expedia guest review
Excellent. Very friendly and helpful staff. Great free breakfast!Genuine Hotels.com guest review
"Small room but good location"
The staff and location was great but the rooms were small.Genuine Expedia guest review
"Summer in the City"
Check in was a breeze,they gave me my room keyat noon,even though check in was later in the afternoon.Nice decor with contemporary touches.Room was tiny,decent view facing eastward ,to the neighborhood. Would have been claustrophobic for more than one person or more than one night?Free breakfast was a plus,so understanably crowded with families at […] 7:30am!!!! Read moreGenuine Hotels.com guest review
"Perfect place to stay"
I really liked this hotel. It's two short blocks from the Magnificent Mile, which means that it's reasonably quiet. Great restaurants all over the place and within one to five blocks. Starbucks across the street and Trader Joe's around the corner. It feels like one of the boutique hotels without the high price. The front desk staff helped me plan my […] tourist days, and the doormen helped me get cabs. All was effortless and awesome. Every single employee was very nice and friendly. All was clean. Honestly, this is the only place I'll stay when I'm in Chicago. Read moreGenuine Hotels.com guest review
Staff was very nice, breakfast included was great (eggs, sausage, cereals, pancakes, etc.). Room was basic but decorated nicely and was clean. Convenient location. Overall a great experience and was less expensive than many others in the area. I was also able to check in well before the normal check-in time despite the fact that they were booked solid […] the night before. Read moreGenuine Hotels.com guest review
"Small but adequate"
The room was small, which I had read in other reviews, but not too bad. The toiletries, kleenex and toilet paper were sporadically refreshed. The breakfast was ok, but nothing great. The room was clean. It was hard to regulate the temperature. Elevators were slow. A TV came on loudly every morning at 5:30. Location was fine, close to restaurants, Navy […] Pier - a Trader Joe's across the street.. A short walk to the Red Line. Coffee and tea were available all day. The staff was friendly. Stayed July 2013, traveled with family Read moreGenuine Hotels.com guest review
I totally enjoyed my stay at this hotel. The rooms are a bit small, but for the price and location, I was willing to sacrifice more space. The concierge, Fran, was very helpful in getting us tickets or club information and was very friendly and courteous, as were all of the personnel of this hotel. The hot breakfast contained many choices and was very […] convenient for me. All in all, a great stay at a great hotel. Read moreGenuine Hotels.com guest review
"Great location, reasonable price"
We came to Chicago for a one-night stay and picked this hotel because of its heart-of-the-Loop location and affordability, neither of which disappointed. The room was a little small, but it was appropriate for the length of our stay and the bathroom did not feel cramped at all. Also, the breakfast buffet was very good. I would definitely stay again […] . Read moreGenuine Expedia guest review
"Extremely small rooms with extremely high prices."
It was good but the rooms are extremely small.Genuine Hotels.com guest review
Everything was excellent.... Customer service, cleanliness, check in, accommodations. My only minimal complaint were the pillows :( too soft. Other than that this is my return hotel for future visits to Chicago. Excellent!!Genuine Hotels.com guest review
Our room was not cleaned 2x.Genuine Hotels.com guest review
"TINY space, but great price!"
We stayed at the Holiday Inn Express/Hotel Cass for a wedding we had over 4th of July weekend downtown Chicago. We booked this hotel based on location and price. We needed to be close to the ceremony and reception, but also get a good price. Price was best we could find, valet parking was less a day than if we had to park at a parking garage, and location […] was perfect. We were surprised how small the room was though. I can't really express how small the room was, but it did give us a place to sleep so I can't complain too much. Bathroom was the smallest I've ever stayed in at a hotel, but again it had a shower, toilet and sink and that's all we really needed. I would stay here again, but might see if we could get a King bed. I don't know if that's possible, but maybe it'd be a larger room. Staff was great, service great, and a Starbucks across the street. We got a cinnamon roll at the hotel breakfast bar and drinks across the street. Read moreGenuine Expedia guest review
"Good Location-Cab away from train & Navy Pier"
Stayed there after a concert at Northerly Isle. It is an older hotel so the rooms are small, but very clean with a quaint atmosphere. Service was very good, had Bath & Body amenities. Breakfast was continental with basic egg omelets, pancakes, muffins etc. Bed was very comfy. Great place to stay if you do not mind a smaller room or if you have a shorter […] stay! Read moreGenuine Hotels.com guest review
Went for a 2 day trip with the kids. It was nice and just right. Rooms were clean, free breakfast was great. Great location to magnificent mile and other restaurants.Genuine Expedia guest review
"What an A+ staff"
The staff at Holiday Inn Express was exceptional. I would give every one of them a 10 out of 5, from the desk staff, to the cleaning crew, and especially the men who handled our luggage and obtained cabs for us. My only criticism was the bathroom was miniscule. It was very hard to maneuver. The location was outstanding, it was incredibly clean and the […] view was lovely. Read moreGenuine Hotels.com guest review
"Great location, small room, very nice staff."
Very small room, but staff great. I had an issue with an issue outside of hotel they were great.Genuine Expedia guest review
"very convenient, though a bit pricey;"
Great stay. An in-hotel restaurant/coffee shop/room service would be nice.Genuine Hotels.com guest review
Close to Shopping, Hancock, staggering distance to Red Head and Vertigo. Room was tiny, old hotel with recent renovations. Buildiing next door was cool but gardeners running chains saws at 7AM Saturday was a bit much. Nice old Chrysler woody in driveway. Vertigo is cool outside bar 26th floor and woman in corner room same building 6th floor liked to […] hang out in white panties and pink bra. Wish I had binocs. Read moreGenuine Expedia guest review
W enjoyed our stay.The staff was very friendly and helpful.We would recomend your hotel to othersGenuine Hotels.com guest review
Small room but clean and nice support staffGenuine Hotels.com guest review
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