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Situated in the heart of Chicago, Holiday Inn Express Chicago-Magnificent Mile, a family-friendly hotel, is within walking distance of Driehaus Museum, Chicago Place Mall, and Shops at North Bridge. Also nearby are Water Tower Place and 900 North Michigan Shops.
Wireless Internet access is complimentary in public areas. There is a business center on site. Guests are served a complimentary breakfast. Additional amenities include a fitness facility, coffee/tea in the lobby, and secure parking. Guest parking is available for a surcharge.
The 175 guestrooms at Holiday Inn Express Chicago-Magnificent Mile include coffee/tea makers and complimentary weekday newspapers. Televisions are equipped with premium satellite channels and pay movies. All accommodations provide desks along with free local calls (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Valet parking costs USD 49 per day
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Valet parking costs USD 49 per day
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.see all hotels in Chicago
"Rating of hotel"
I stayed here last year as I was attending a conference. I found the hotel to be very nice and the registration staff very helpful and friendly. this time it was a little different. The registration staff was not so friendly, not really unfriendly, but no one greeted me right away, in fact I stood at the desk for several minutes before I asked for help […] to check in. Later in the evening, around 9:00 pm, the carpeting was being cleaned and didn't finish until well past 10:00 pm. This was not pleasant as the halls are small and it sounded like they were right in my room. I would suggest this type of cleaning be done during the day. Read moreGenuine Expedia guest review
"It was okay."
Hotel staff was very nice and informative. I liked how they booked tours right from the spot, although they left out some vital information. It wasn't a big deal. The room itself was kind of strange. The noise to the outside was city-like, and expected, but the incredible noise to the hallway and other rooms on the floor was a bit overwhelming which […] prevented me from sleeping well one night. The breakfast was mediocre at best, and the set-up for the breakfast was made to be congested, just like a city I suppose. Overall, it was fine. I would probably try another hotel in chicago if I were to go back, but if it were the best deal around it'd be fine. Read moreGenuine Expedia guest review
"Small room but good location"
The staff and location was great but the rooms were small.Genuine Expedia guest review
"Small but adequate"
The room was small, which I had read in other reviews, but not too bad. The toiletries, kleenex and toilet paper were sporadically refreshed. The breakfast was ok, but nothing great. The room was clean. It was hard to regulate the temperature. Elevators were slow. A TV came on loudly every morning at 5:30. Location was fine, close to restaurants, Navy […] Pier - a Trader Joe's across the street.. A short walk to the Red Line. Coffee and tea were available all day. The staff was friendly. Stayed July 2013, traveled with family Read moreGenuine Hotels.com guest review
Our room was not cleaned 2x.Genuine Hotels.com guest review
"Great location, small room, very nice staff."
Very small room, but staff great. I had an issue with an issue outside of hotel they were great.Genuine Expedia guest review
the room is a closet its the smallest room EVER ,.......it is almost as small as the W on Michigan Ave rediculousGenuine Hotels.com guest review
Rooms where so small and over priced for the size but all in all not to badGenuine Hotels.com guest review
"close to Magnificent Mile shopping"
For a Holiday Inn Express the hotel accomodations were not what I expected. while clean and neat, the room was extremely small and compact. The facility was well maintained for an older building. I just expected for the money to be more like other Holiday inn express rooms,. roomy and comfortable. I felt the cost was a lot higher than what I have paid […] at other locations for same hotel and with a lot less room. Read moreGenuine Hotels.com guest review
It was suppose to be two queen beds and they were full size bedsLocation was good and staff was freindly.Genuine Hotels.com guest review
This a nice hotel for the price but the rooms are extremely small.....but very clean...Genuine Hotels.com guest review
The experience was really good. They were really nice when we checked in and when we checked out. Their phone skills need some major improvement, but that is the only negative thing I foundGenuine Hotels.com guest review
Very small rooms, hotel is also very loud, sound carries easily through hallways.Genuine Hotels.com guest review
My husband and I, paid for a queen size hotel room. When we arrived, we were a bit suprised, the room was the size of a college dorm room. I had to jump over the bed just to get to the bathroom, my husband almost hit his head on the tv, that was mounted on the wall, because the bed only gave you 2" of space to walk around.... it was interesting.Genuine Hotels.com guest review
The hotel cleanliness and décor was awesome! Breakfast wasn't too bad. The customer service was not great though. We were not greeted with a "Hello" or "How may I help you." Another time at the front desk, the lady was more interested in telling another co-worker to look at the car that her husband also has than trying to help us. We could have been […] back up to our room within minutes but that made us wait twice as long and there was no one else there. The next morning, we asked for more towels from a worker who was at the Linen closet and they told us to call the front desk? It didn't make any sense to us. Although, the location is great if you like the downtown life. Read moreGenuine Hotels.com guest review
Staff pleasant but slow. Breakfast bar not kept stocked. The room was tiny. One bed and one desk side by side. Parking $44 a night. Walking distance from many attractions.Genuine Hotels.com guest review
I like that it is quite convenient that it is close to places. Things I dont like: you can hear people outside your room talking or even walking. I really prefer any places I stayed to have parking garage or at least self-parking with in-and-out privileges so I dont have to pay extra for valet which cost me a lot, like half of what I was paying to stay […] at the hotel. I also dont like the fact that you have until noon to check out but the cleaning lady already knocked on your door since 10AM. And I also had someone knocked on our door to check a leak. -_-" Read moreGenuine Hotels.com guest review
"Close to sites but rooms leave much to be desired"
Lumpy mattresses noisey elevator, thin dirty walls. Not the best but not the worstGenuine Hotels.com guest review
"over priced and small"
A little over priced for the size of room good breakfast.Genuine Expedia guest review
"Chicago Holiday Inn Express"
Great rate for the location!Genuine Hotels.com guest review
Rooms way too small. One elevator out of service and we were on the 16th floor and had to use stairs going down because of the long elevator wait! The bell boys were great especially Edwin...loved him and all his help!! Priced too high for what you get!Genuine Expedia guest review
boutique hotel in a great location. small rooms, nice bathroom. doorman friendly but front desk staff, not that great. left an envelope with key at desk, when i went to retreve they couldnt find it!. friendly in a required way. It was ok but there are other boutique hotels in the area that i would try.Genuine Hotels.com guest review
In great location near Magnificent Mile. Fitness room only had one treadmill and one elliptical machine. Couldn't get on machines in morning. Too small of fitness room and equipment for size of hotel and number of guests.Genuine Hotels.com guest review
"Center of everything you want to do or see."
Loved that fact that this hotel was in the center of everything and anything we wanted to do and see. Everything was within walking distance. Very good breakfast as well. The rooms were a bit small and crowded for the price but all in all had a good time.Genuine Hotels.com guest review
"Perfect location, but wasn't impressed overall"
This hotel was in a great location; close to restaurants, shopping on Michigan Ave., and The L. It was also relatively quiet for a downtown hotel. The breakfast was plenty adequate for our needs but nothing fancy. That being said...the bed was terribly uncomfortable and old, the maid service missed things everyday including not coming all together one […] day. There was also no vent in the bathroom and the pillows should have been replaced 3 years ago. Would probably be willing to spend a little more in the future to stay somewhere a bit nicer. Read moreGenuine Expedia guest review
"Nice, no frills! But small!"
Very small room!!! Beware! Not comfortable for more than one person if staying in queen room. Angela, housekeeper on duty, was the sweetest and most considerate housekeeper I've ever encountered. All the front desk employees were kind and helpful. Great breakfast, area did not get crowded like most hotels. Room was clean, served its purpose. Nice, no […] frills hotel. For the price you can't find a better place! Read moreGenuine Expedia guest review
Elevators are an issue. Twice I ended up walking down the stairs from the 6th floor. Need to do something about that.Genuine Hotels.com guest review
The room was extremely small but it was clean and a good location with a nice breakfast.Genuine Hotels.com guest review
"Very cramped and aged"
Way overpriced for the size and quality of the accomodationsGenuine Expedia guest review
My stay was fine. The only bad thing was during check out time the hotel tried to bill me for someone else laundry bill.Genuine Hotels.com guest review
The location of the hotel is perfect between michigan avenue and State street. It is also within walking distance to all nice restaurant. However, there's no refrigerator in our hotel and the bathroom fan was not working. there's not much of a view to look at because we were facing the alley.Genuine Hotels.com guest review
"Decent No-Frills Hotel"
A clean, well kept but no-frills hotel. Suitable for trips where you won't spend much time in the hotel. Rooms are small. Older building but well maintained. Room furniture is reasonably comfortable. Wi-Fi was reliable but slow for streaming anything. Very small gym room with a few aerobic machines and dumbbells. Six block walk to LA Fitness, a very […] nice, large and uncrowded gym with pool etc. that can be used on a day pass basis for $20. Business center is two PC's and an inkjet printer but the software is current and printer works. Basic breakfast. Service was polite and housekeeping was prompt and thorough. If you like indian food try India House a few blocks away on Grand - excellent food (though occasionally slow service). Read moreGenuine Expedia guest review
Housekeeping staff were inconsistent. "Firm" pillows were anything but firm. Feather free request not honoured. It was an ok place, but overpriced.Genuine Hotels.com guest review
The rooms on the third floor were completely too small and cramped. I could here every time the guest in the next room used the bathroom or took a shower, it was very uncomfortable. The cable box was unpluged causing me to have to reconnect it, and the carpet was very stained. The staff was great and informative. The location to Michigan ave was great […] but overall, I will spent a little bit more to enjoy a better stay in Chicago on my next visit. Read moreGenuine Expedia guest review
"Nice Location, bad room."
This hotel is in an excellent location, and has a nice lobby and waiting area. The room was small, but that was expected. The problem was that our third floor room smelled like smoke, and was very noisy. For some reason, air would rush under the door and cause a loud whooshing noise all the time. We fixed it by pitting a towel in the crack under the […] door. It is a decent hotel for the price because of its location, but I wouldnt stay there again. Read moreGenuine Hotels.com guest review
It was all good.Genuine Hotels.com guest review
"Holiday Inn Express Review"
For the price and location, the stay was worth it. However, the hotel isn't anything special or high end-don't expect anything chic about it.Genuine Expedia guest review
"Disappointed in Chicago"
I had reserved a king bed but when we arrived we were told that there were no king room available. Desk person made a remark about not guaranteeing king when it was a "third party" reservation (Expedia). Room was very small...worse than Motel 6.Genuine Expedia guest review
The a/c unit did not work properly. The evening maintenance person, Jim, was very responsive. He did need to repair the unit both nights we were there. Other than that everything else was fine.Genuine Expedia guest review
"Alright, but not fabulous"
This hotel is perfect for a leisurely weekend of shopping and nights out in Chicago. Close to everything, location was great. The rooms were very small, but definitely livable for sleeping and getting ready. The elevators in this hotel were AWFUL. There are only 2 elevators for guests AND staff. They do not run quickly at all. That, overall, is my biggest […] complaint. I went with a friend for a hairshow and it was perfect for just us two to sleep and get ready but if you have more plans for your room than that, definitely consider other hotels. Also, if you need to get anywhere in a timely fashion and do not care to walk ten flights of stairs, I would rule it out. The staff was very accomatdating and the complimentary breakfast was very nice. Read moreGenuine Expedia guest review
Room is EXTREMLY small but it was enough for two people overnight. Free wi-fi in roomGenuine Hotels.com guest review
"had slightly better expectations"
we stayed for one night, and it served its purpose to stay and be able to enjoy downtown. the actual room looks so much bigger online than it actually is. when we first arrived we had to ask the staff to change our bedsheets because they were stained. we also heard lots of noise from the neighboring rooms. but the staff was very nice and the complimentary […] breakfast in the morning was nice. Read moreGenuine Expedia guest review
"Clea, but way TOO SMALL!"
The hotel and room were clean; however the room size was extremely small! When you open the door you pretty much fell into the bed. There was a narrow walk way to get to the bathroom. There was no place to sit besides the bed and forget about have a place for your luggage to go.Genuine Expedia guest review
I loved where this hotel was located next to everything. I never needed a car. The only bad thing is that i booked a room with double beds and when i got there they only had single bed available. So we had to get a rollaway mattress which is a tight squeeze in these small rooms. We made the best of it.Our trip was still perfect!Genuine Hotels.com guest review
"Hotel location is the best, the room is the smallest ever + no room services not even water"
the hotel location is perfect. the rooms are very small. you could bearly walk arround the bed. no room service.. (food or drinks) i was ungry at 10:30 pm, and didn't find anything in the hotel. i had to order a delivery and had to go down to the reception to pickit up. at 5 am , i was thirsty.. no fridge in the room, no drinking water in the room, […] i had to go 5 floors down to a VENDING machine, which didn't have watereither. i ended up buying siera mist.. Read moreGenuine Expedia guest review
"Two blocks from Excalibur Club in Chicago"
The location is perfect; within walking distance to clubs, restaurants, and the Magnificent Mile. Although the room is on the small side, it is well preserved and nicely decorated. Breakfast is included and it is quite good; not only are cold cereals offered, but also warm biscuits, eggs, sausage, etc. The front desk staff was particularly efficient […] and friendly. Right in front of Trader Joe's! Read moreGenuine Expedia guest review
Overall the hotel was nice and service was ok, BUT the the hall and my room had a very potent smoke smell that was very uncomfortable. The smell was even impregnated in my PJs...Genuine Expedia guest review
"Confirm Expedia details directly with the hotel..."
Pros- Staff very friendly/accommodating. VERY clean room. Excellent location. Good price. Nice morning b-fast buffet. Cons- Expedia booked us a king bed, but got a questionably-sized queen with no explanation. Room very small. Parking was not explained well; told us $36 per night with availability anytime. Charged around $14 each time car was taken […] out of structure. We may use this hotel again, based on the knowledge we gained from this experience. Read moreGenuine Expedia guest review
"Small but location location location"
The staff was wonderful! The location was fantastic. The rooms were smaller than a walk in closet. I felt like I was in an RV. The staff made up for it and it's all about location location location.Genuine Hotels.com guest review
The Holiday Inn Express was located 2 blocks off of Michigan Ave. The hotel was clean. The breakfast buffett had a nice variety, but the staff seemed to have problems keeping up with the demand. When I booked with hotels.com I booked a room with 2 double beds. But when I arrived was told that they had none avaiable. With it being Saturday afternoon […] of Labor Day weekend there were no other rooms close with out having to pay a fortune. The room was extremely small. Smaller than hotel rooms in New York. So there was not even the option of having a roll away bed brought in. No floor room or even a chair to sleep in. We did keep the bath tub as an option but it too was small as well. Since we were there to site see we did not spend a lot of time in the room, so it worked out ok. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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