Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Self parking costs USD 12 per night with in/out privileges (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
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Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Self parking costs USD 12 per night with in/out privileges (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Very convenient"
It was nice but a little far away from everythingGenuine Hotels.com guest review
nice atmophere and people friendlyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Thanksgiving holiday"
Saved hundreds of dollars by driving a few miles to a luxurious hotel with the best bed ever and plenty of square footage. Casino around the corner as a bonus two our visit.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very close to the airport"
no one to help carrying luggageGenuine Hotels.com guest review
We would have liked a pool or more choices to eat. We didn't have a car so mcdonalds or the hotel food was our only choices. Staff very friendly and shuttle service was very dependableGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel with Parking package and Shuttle servic"
Everything was nice there, they have covered garage and rooms were so clean. They have a shuttle to and from airport every 5 minutesGenuine Hotels.com guest review
"O'Hare Sheraton"
Only negative, no free wifi. Flight at airport was cancelled so we had to spend the night, will for sure stay there again if needed. Short bus ride from airport, Area seemed safe and was nice.Genuine Hotels.com guest review
"O"Hare Sheraton Could not have been better"
My wife and I reserved three rooms, two for 3 nights and one for two. Our adult children joined us with their young children to celebrate Thanksgiving together. The hotel staff were wonterful. They could not have been more helpful. We are already planing on returning next Thanksgiving. Could be a new family tridition.Genuine Hotels.com guest review
"The Best Nights Sleep and All Around Service"
This is the best hotel to stay at if you are flying in or out of O'Hare, or just visiting Chicago. They are very aware that guest service is extremely important in their competitive industry and they have always met and exceeded my expectations. They have the most comfortable beds and pillows I have ever slept on and their rooms are spacious and clean. […] I am always able to relax when I go there and hate to leave when it’s time to check out. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Filthy and run down"
I have NEVER been in a hotel that was so dirty. If it hadn't have been past midnight, I would have left and found another hotel. There were large balls of dust and hair debris in the corners of the lobby, hallways, and our room. The carpets in the hallways and the room were stained, worn, and in desperate need of being vacuumed. The elevator was dirty. […] The grout in the bathroom was old and mildewed. The door and moldings needed to be re-painted. There were stains on the upholstery and the bed covers. It appeared as though the baseboards and the edges of the carpeting had never been properly cleaned; there was a visible dark line of dust and hair all around the edges of the room--everywhere that was carpeted, for that matter. I could go on, but I think I've made my point. Sheraton should be embarrassed to have their name on this hotel. I have stayed in other Sheratons and while I don't expect them to be luxurious, they have always be serviceable and clean. I will say how much I appreciate the hotels.com representative who allowed me to cancel my return booking at this hotel without penalty; I would never have stepped foot in that hotel again but it was very nice to not incur another night's charges. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheraton Gateway - Service Not a Priority"
aWe chose Sheraton again after a good experience a year ago . . . but we probably will try the Holiday Inn Express next door the next time we have an early flight. The rooms/bedding were still very comfortable, but it didn't smell clean -- we were in a 'No Smoking' room, but it smelled of smoke and the carpet was stained. It is difficult to get someone […] at the front desk in the early morning hours which was frustrating because the bus left at 5:21 am (and we were told it would leave at 5:30 am) . . . we weren't able to get the next bus until 5:45 am. We also weren't happy with the return bus service. Our driver was friendly and courteous, but the bus took its time to pick us up after we arrived back at the airport. We saw the bus for the Holiday Inn Express (next door to the Sheraton Gateway) twice before ours finally arrived. Read moreGenuine Hotels.com guest review
"Very nice hotel for the price!!!"
We just decided to do an overnighter to Chicago to go to the museum to finish up the kids' spring break and was very surprised at what we got for the price. This was a very nice hotel on the north side right next to O'hare Internatioanl Airport. The decor, although a little dated, was very nice. Very easy to get to from the interstate and though right […] next to the airport, you couldn't hear the planes. They flew right past our view from the 7th floor all evening and not one sound. And I have stayed at a hotel next to Midway where the planes just roared all night. They really took the design into consideration for this structure! The customer service was outstanding. When calling down to the desk, they would answer the phone acknowledging that they knew who was calling - very professional!!! We were on our feet all day at the museum and really didn't want to go out again for dinner. We decided to get some pool time and order a couple of pizzas to the room, however there wasn't a phone book in the room to see what was in the area. I called down to the desk and they told me they had many brochures at the desk. When I went down, their was a staff member standing there with 4 different brochures and gave me the information about each pizzaria - which had the best thin crust, the best deep dish, etc. My wife and I made a choice from the 4 brochures and it was one of the best pizzas I have ever tasted (Rosati's Pizza)!! The convenience was also a plus. We live in southern Wisconsin and this hotel was just out of the city on the north side to be able to pack up in the morning and get out of town without having to mess with the city traffic again. If you are partial to working out and planning on staying here, they have one of the nicest workout centers I have ever seen. Not one of those skimpy closet sized workout centers, they really have a room with plenty of cardio machines and free weights. Overall, my family was very impressed. I would recommend this hotel and will defi Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fantastic deal"
Great and I mean GREAT rates for a very nice stay. My family and I were very comfortable in this room. Spacious and clean. I am SUCH a stickler for these qualities. When we needed more towels, blankets and pillows they were there after a quick call. Very curtious and helpful with directions when needed as well. VERY quiet for being next to an airport […] too! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The hotel staff was very helpful, lobby computers were great for checking on a flight that had been delayed, the room was very clean and comfortable.Genuine Hotels.com guest review
"Sheraton Gateway"
Great accommodations for a large family. Suites are spacious and comfortable. Complimentary shuttle service to trains downtown and to airport was a huge plus as we explored the city for an entire day and made our 7am flight on time the next morning. The option to have free parking at a premium price while we left on vacation was the attracting feature […] of this hotel and still a big savings. Would definitely recommend!! Read moreGenuine Hotels.com guest review
"Nice Location"
The hotel was located very close to freeway. Nice accomodations...friendly staff.Genuine Hotels.com guest review
"Sheraton Gateway Suites Chicago O'Hare"
Hote l was nice. service was not so great. we reserved three rooms with two double bed in each. we got only one room as requested other two were not available. we had to stay in room with one king bed and use sofa bed for second bed. It was 1am and we had not much of the choice but stay there.Also all three rooms were on different floor. we were not […] able to get them togatehr as per front desk they were did not have them all available at same floor. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel for airport access"
This hotel is perfect if u need something next to the airport. Its a beautiful hotel thats clean, stylish, and the service is great. There's also a target and chilis two blocks from the hotel. We stayed two nights . The only minus is that Parking isn't free we paid twleve bucks a night, and breakfast and wirless aren't free.Genuine Hotels.com guest review
"Sheraton Chicago O'Hare"
Wait for the renovations to be complete. Our room was very dated and smelled old and musty.Genuine Hotels.com guest review
"near the airport -"
the hotel is very close to the airport and offers enough transports to the airport. Form there you are in 40 minutes in downtown of Chicago.Genuine Hotels.com guest review
"一長一短はあります"
2泊させて頂きました。部屋はキングサイズベッドのスイートで、手前の部屋(仕事机、ソファ、カウチ、テーブル、液晶テレビ等)と寝室(テレビ、棚)の2部屋ありました。掃除は行き届いていますが、ドアや壁に少し古さを感じる傷などがあります。しかし居心地やサービスが悪いということは一切ありませんでした。1点だけ日本人的に気になったことを書かせて頂きます。シャトルバス乗り場に紙が掲示してあり、No1、2、3にそれぞれ止まるシャトルバスのホテルの名前が書いてあるのですが、その中に「Sheraton Chicago O'Hare Airport Hotel」がなく、バスが来るのかどうか不安でした。(Sheraton suit などは記載があったので尚更でした)問い合わせると、シャトルバスはホテルを00分と30 […] 分に出発しているとのことでした。場所はNo3です。ホームページにもバス乗り場の詳細は記載が無いので不安でした。それだけが唯一残念な点でした。その他はロビーの無料インターネットを始め、広い部屋とふかふかのベッドでゆったりと過ごさせて頂きました。 Read moreGenuine Hotels.com guest review
"ゆったりとして気持ちがいいホテル"
帰国前の一晩だけ滞在しました。 部屋はベッドルームとスイートの付いたお部屋でしたが、とても広く、清潔で、ゆったりと過ごすことができました。夜遅くのチェックインでしたので、ルームサービスをお願いしましたが、どれもおいしく、また疲れている時の温かいスープはとてもありがたかったです。 朝はホテル内のレストランでいただきました。 場所も空港のすぐ近くですし、シャトルもあります。周りにはマクドナルドなどのファーストフードのお店もあり、便利だと思います。値段も手ごろでお勧めのホテルです。Genuine Hotels.com guest review
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