Book online or call
Book online or call
Location.
The Sheraton Chicago O'Hare Airport is an all-suite, smoke-free hotel one mile from O'Hare Airport and within three miles of the Donald E. Stephens Convention Center. Downtown Chicago is approximately 15 miles away. The hotel is located a short hotel shuttle bus ride from the Blue Line train to downtown Chicago.
Hotel Features.
Guests of the Sheraton are welcomed to a sky-lit atrium and lobby dotted with lounging areas and lush greenery. The hotel's casual restaurant, Luna Grill adjacent to the lobby, serves American dishes three meals daily and featuring a breakfast buffet. There is also Myrick, which serves breakfast, lunch, and dinner. The 72 West sports bar offers libations, light fare, arcade games and billiards throughout the lunch and dinner hours. Bordering the hotel atrium and lobby areas are 9 flexible meeting spaces, including an elongated foyer leading to a Grand Ballroom with reception area. A 24-hour business center includes printing and computer services, and a gift shop.
The hotel's 24-hour guest services include a fitness center with cardiovascular equipment. Room service features selections from the hotel's restaurant.
Guestrooms.
The Sheraton's 296 guest suites include a sofa bed and two televisions. Accessible via the hotel's interior courtyard, each room includes wireless Internet and video game consoles. Select suites feature minibars and separate sleeping areas with desks. Private bathrooms include coffeemakers, cultured marble sinks and complimentary toiletries. Complimentary newspapers are delivered weekdays.
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Self parking costs USD 12 per night with in/out privileges (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
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Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Self parking costs USD 12 per night with in/out privileges (a different rate applies for extended parking)
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
High-speed Internet access (wired) is available in guestrooms for USD 9.95 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"not good"
the internet fee is not clearly writting on the confirmation letter about the reservation. we were charged unreasonably.Genuine Expedia guest review
"Two Star not four star"
DO NOT the suite FOOL YOU. The management claim that the hotel is four star, but it hardly meets the quality of three stars. The people at the reception are very unfriendly. When one asks a question, it is asked with arrogance. There is no doorman, no one to take your luggage, no bellman, no concierge. You had to drag your luggage. I searched for slippers […] in the room and bathroom, when I didn't find any, I called and was told that the hotel does not provide any. The bathroom was either missing shampoo,or body wash or soap. When try to make more than two cups of coffee or tee at once, good luck. The coffee maker is only making one cup. One has to wait for two minutes and then make another one. There was no phone next to the bed. One had to go to the living room. The sheets were not changed in the three nights I spent in the hotel. The pillows are very uncomfortable. For $22.00 charge for breakfast, the hotel provide a value below $10.00. The only thing good in the hotel was the shuttle. The shuttle driver is very friendly. Read moreGenuine Expedia guest review
"hotel review"
did not like it at all.Genuine Hotels.com guest review
"Filthy and run down"
I have NEVER been in a hotel that was so dirty. If it hadn't have been past midnight, I would have left and found another hotel. There were large balls of dust and hair debris in the corners of the lobby, hallways, and our room. The carpets in the hallways and the room were stained, worn, and in desperate need of being vacuumed. The elevator was dirty. […] The grout in the bathroom was old and mildewed. The door and moldings needed to be re-painted. There were stains on the upholstery and the bed covers. It appeared as though the baseboards and the edges of the carpeting had never been properly cleaned; there was a visible dark line of dust and hair all around the edges of the room--everywhere that was carpeted, for that matter. I could go on, but I think I've made my point. Sheraton should be embarrassed to have their name on this hotel. I have stayed in other Sheratons and while I don't expect them to be luxurious, they have always be serviceable and clean. I will say how much I appreciate the hotels.com representative who allowed me to cancel my return booking at this hotel without penalty; I would never have stepped foot in that hotel again but it was very nice to not incur another night's charges. Read moreGenuine Hotels.com guest review
"Worst Sheraton Hotel Ever!"
I have stayed in Sheraton Hotels from New York to Hawaii. This hotel should have its franchise name taken away! It is obvious this building was one of the first Embassy Suites turned into a Sheraton; however, NO UPGRADES OR CHANGES HAVE BEEN MADE!!! The room was dirty, the carpet throughout the entire hotel was old, worn, dirty and stained. The bed […] was not even close to what I expect at a Sheraton. Sheraton usually has the most comfortable beds and linens... not here. I would never stary here again or ever advise anyone to. Read moreGenuine Expedia guest review
"dont go here"
I checked in late. The room smelled like someone had smoked in it. Tried to call reception, found out phone wasn't working. Called on my cell to complain. They offered to "spray down" the room. Wifi only worked in one of the corners of the room. Horrible breakfast. 20 usd for some yogurt and coffee. With every complaint i was met with apathy. I would […] have demanded my money back if my client didn't pay for it. Only saty here if you have to. Read moreGenuine Expedia guest review
"The Sheraton Gateway O'Hare: A Disgrace to the Name Sheraton"
The people behind the desk when I checked in were rude in an underhanded way. ... The wake-up call for my departure was 1/2 hour early at 6AM due to a "wrong number". There has to be a better option.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Disappointing"
When checking in to the hotel the lobby had clearly been renovated and was quite impressive, however, our room was not impressive at all. It had been 'renovated' but very poorly. The carpet and countertops were new, but the cabinets, tile, tub, and some furniture were old and well used. We had to switch rooms because our room hadn't been vacuumed and […] there were bits of food all over the floor. We will definitely not be staying at this hotel on our return trips to Chicago. Read moreGenuine Expedia guest review
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