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Location.
Situated in Brockton, Country Inn & Suites By Carlson, Brockton is by the ocean and close to Brockton Fire Museum, Fuller Craft Museum, and Stonehill College. Additional regional attractions include Museum of American Bird Art at Mass Audubon and Rockland Golf Course.
Hotel Features.
Country Inn & Suites By Carlson, Brockton has an indoor pool, a spa tub, and a fitness facility. Wireless Internet access is complimentary in public areas. Business amenities include a business center, a meeting/conference room, and audiovisual equipment. A complimentary breakfast is served each morning. Additional amenities include a library, laundry facilities, and complimentary newspapers in the lobby. Complimentary self parking is available onsite for guests.
Guestrooms.
Amenities in air-conditioned guestrooms at Country Inn & Suites By Carlson, Brockton include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. 27-inch flat-screen TVs are equipped with premium cable channels. All accommodations provide desks and multi-line phones; free local calls are offered (restrictions may apply). Additional amenities include hair dryers and irons/ironing boards. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Guests are offered a complimentary hot/cold buffet breakfast each morning.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great stay"
Hotel was nice, clean and priced reasonably. Room was big, bathroom was very clean. Staff at the front desk was friendly. We would stay again.Genuine Hotels.com guest review
"Convenient an clean"
Completely content. Front-desk staff exceptionally accommodating. Room very comfortable. Good breakfast and excellent for cleanliness.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not bad!"
Everything was just okay!Genuine Hotels.com guest review
"very nice hotel"
Well maintained, well equipped, friendly and charming.Genuine Hotels.com guest review
"Nice place to stay."
Check in and the room were nice. Room was large enough for 4 adult women to be confortable. Only issue we had was the pool had a choking effect on one of our group. The Chemicals were overpowering.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Surprisingly nice stay for being in Brockton"
We needed to stay one night in a hotel due to a bathroom remodel at home. The room was very clean, staff was very friendly and helpful and check in and check out was very quick and easy. I would highly recommend this hotel if your staying in Brockton for any reason.Genuine Hotels.com guest review
"close to family"
Staff are great...HVAC is loud and some cable channels (TNT, USA, TWC) did not work my second night. Would stay there again because it's much better than other hotels in the neighborhood.Genuine Hotels.com guest review
"Business Trip"
Very Nice Hotel for the money, clean and comfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great price for a nice place"
The breakfast bar was good. When we got there the eggs were cold but the staff were right on top of making new onesGenuine Expedia guest review
"Clean rooms, great hotel"
Clean, everything was in working order. Respectful staff. Would stay again in a heartbeat.Genuine Hotels.com guest review
"good place to stay with kids"
The staff was very kind and helpful!Genuine Hotels.com guest review
Hotel was conveniently located near restaurants and shopping to make the stay enjoyable.Genuine Hotels.com guest review
"Pretty Good just needs some upgrades"
The hotel was great just that the rooms didnt have A fridge or microwave besides that it was a great Hotel. Pool was clean and nice rooms were big but the TVs Are old tube tvs.Genuine Expedia guest review
We had to find a hotel to stay in while we had some work being done on our home. The location was convenient, there was a mall right across the street with a nice Texas Roadhouse restaurant. The staff was helpful, the room was very clean, the hotel had a small indoor pool and workout room w/treadmill and recumbent exercise bike. The free breakfast was […] nice, and there was a staff member on hand to replenish food supplies when necessary and to keep the area clean. Overall, we were very pleasantly surprised with the hotel. Read moreGenuine Hotels.com guest review
"Country Inn & Suites, Brockton"
The location is very inconvenient. We drove in ok but when we wanted to go eat at a restaurant "across the street," we got totally lost for about 45 minutes! The street at the light only goes to the left onto a freeway like street with no nearby exit or turnaround. We had to continue for about a mile, exit into the town where the street signs are few […] and far between. Finally after getting back to 27, we found the restaurant, ate and headed back to the hotel. We could not access the street from the light. We had to turn left and go around one of the side streets and come back onto Christy Street from one of the neighborhood streets. The desk clerk did not bother to tell us all of this. I was very disappointed with the foolish accessability to this hotel. Read moreGenuine Hotels.com guest review
Hotel wasn't expecting what i thought of it. Furniture and all around items were old and bed sheets weren't even clean. Full breakfast was sucky i had better experience staying at comfort in than this place. Yet this place is rated for 4.3 im never staying there again!Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Brockton Thank you for taking the time to post this review. We are sorry to hear your bed wasn't clean. We are also sorry to hear you did not enjoy the breakfast as this is something we are known for. We are sad to hear this did not meet your needs. We will be sure to take these comments and make hotel management aware.
This guest did not leave a comment.Genuine Hotels.com guest review
housekeeping leaves a lot to be desired.....room only cleaned once in the four nights we were there. also informed front desk that our sink wasn't draining properly. maintenance went into the room, left a broken wire on the counter, and the sink still didn't drain properly. also, informed the front desk that a large piece of lattice was falling off […] the front of the building, three days later....latice is still falling off the side of the building. we asked for a non-smoking room, which we got right next to and across from a smoking room. the hallway had a very strong, strong oder of cigarette smoke. never again will i stay in that hotel. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Brockton Thank you for being a valued guest to the Country Inn and Suites brand. My apologies that our property did not meet or exceed your standards. We are continually aiming to enhance the guest experience. As we are in the process of renovations, please come back and try us again and see that we are an improved property. We appreciate the feedback, as without it, we may continue to be unaware of a problem, ie the smoke odor, sink drainage. Again my sincerest apologies that our property and staff let you down during your stay. We hope you give us another try, next time you are in town. We truly fell short of our goal when it comes to customer service, and I assure you this is not our standard. Please contact me directly so I can try my hardest to remedy your concerns. Thank you again.
"Great place to Stay - Very Reasonable"
Found this hotel a very pleasant surprise; we were looking for something affordable for an unplanned trip and were very lucky to find this one. Continental breakfast was very good and different each day which is unusual. Hotel was very close to the interstate, but far enough away that noise was not a factor. Our room was clean and comfortable. I don't […] usually sleep well away from home but I was able to sleep very well here. We would definitely re-book if we are in the area. Hotel staff was also very friendly and helpful. Read moreGenuine Hotels.com guest review
"Too far from the city"
okay, staff was friendly, but would not go backGenuine Hotels.com guest review
"Great motel, great price"
Price was great for the room with continental breakfast and indoor pool for my son (the pool is only 4' but a good size so he had fun swimming back and forth). The staff was very friendly and helpful. When we arrived just after 2:00 p.m. it was too early to check in. We came back shortly after 3:00 (the regular check in time) and our room was not ready. […] The friendly desk clerk quickly got us into a different room. It was fine--bathroom was spacious for a motel. The motel was very quiet (away from the roadway). Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Customer Service"
The hotel staff was extremely helpful and friendly. The location is great as it is directly across the street from a major shopping center and a minute from the highway we used to get to Boston. It's a good 20 minutes from Boston though.Genuine Hotels.com guest review
Staff very friendly and helpful. Breakfast provided a unique variety.Genuine Hotels.com guest review
"Great hotel for the price"
The hotel was very nice and clean. My husband enjoyed the breakfast. It was nice that the pool was open late, since we never seemed to get back to the hotel until after 10:00. The beds were comfortable and the rooms were clean. I would definitely stay there again.Genuine Expedia guest review
"Close to wedding venue"
It was horrible called day ahead to check in for wedding was told ok then room wasnt ready for 2 1/2 hrsGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Brockton We appreciate you bringing this to our attention. We will use this review to improve our standards.
Breakfast was really lacking. Very limited selection. Hotel could be cleaner.Genuine Hotels.com guest review
"Good hotel for the price"
Decent hotel for the price. Staff were nice and cookies at the front desk were good. The room was clean enough but it did seem like the common areas could use a little more attention (the stairs and halls looked like they needed to be vacuumed) but overall this is a good hotel for the price. If I am ever in the area again I will probably stay here […] again. Read moreGenuine Expedia guest review
"Nice place with surprise fees"
All was good except the hotel charges a 100 dollar fee for incedentals, they call it which will be taken off the charge card after three days. I did not like that at all. I says either we don't trust you or we are using your money for three days of investment purposes or what? It is like going into a store and being charged for what I might buy. So […] even though I liked the room and all, that little surprise means I probably won't be going back there. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Brockton Thank you for your review for the Country Inn and Suites - Brockton(Boston). I wanted to apologize for the surprise incidental fee of $ 100 that was authorized on your card during your stay. Please accept our sincere apologies. We strive to maintain a high level of customer service and satisfaction. In this instance, we truly fell short. We are always striving towards improvements. This instance is a lesson we can learn from to ensure it does not happen again. Again, I thank you for bringing it to our attention. I hope you were able to enjoy your vacation despite the incidental fee. Thank you again! Have a great day! Respectfully,
"Limited breakfast items"
Very nice motel except the morning breakfast was just OK. We ended up going to Burger King. Limited hot items. The room was nice and clean. We did not use the pool.Genuine Expedia guest review
Located in a really quiet area. Need a car to everything. Nice room. Very comfortable bed and linens. Not much view or attractions around but good for the price if you have a car.Genuine Hotels.com guest review
"Family friendly, comfortable"
Met with very friendly staff. Very confortable room. Nice kid sized, friendly pool. Large comfortable hot tub for adults. Free breakfast was plentiful and satisfying. Breakfast staff also friendly and helpful. This hotel had a very comfortable relaxing feel to it and I would definatly stay again if in this area.Genuine Hotels.com guest review
"Enjoyed, Would Stay Again!"
My family of 4, myself, husband, & two kids, stayed here for our visit to Boston to avoid outrageously high priced hotels right in the city. Overall hotel was clean. Breakfast room could have been a bit better kept up with and garbage cans were all full, otherwise a nice selection of cereals, oatmeal, eggs, meat, juices, fruit, etc. Pool and hot tub […] were clean and enjoyable. If planning to enter the city do so either early enough or late enough to avoid rush hour traffic, or plan to sit in traffic! I would have liked to see a small refrigerator in the room for leftover food from our restaurants and to keep cold drinks. Read moreGenuine Expedia guest review
"The stay was OK>"
The stay was OK.Genuine Hotels.com guest review
It was just fine. the hotel staff are quite cordial and helpfulGenuine Hotels.com guest review
"Stress free way to see Boston"
We were so pleased with what this hotel offered. We did not have to worry about driving because they ran their shuttle every hour to the airport, train station and subway line. When we were done they picked us up (we just called) and they did it quickly, no waiting around. The people were friendly and helpful and the rooms had what we needed for our […] 4 day stay. Also there were markets within walking distance for the little extras. Read moreGenuine Expedia guest review
"typical hotel, good experience, no problems"
This is a typical hotel. no problems, it was okay for the price.Genuine Expedia guest review
"Easy to find"
It's like home away from home. We stay there oftenGenuine Hotels.com guest review
Nice hotel, clean room, good breakfastGenuine Hotels.com guest review
"Good night's rest"
A very nice place, well kept up, very clean. It's a little bit off the main road which makes it convenient but also quiet which I like. It's not fancy but on a par with a lot of Holiday Inn Expresses. It's got an indoor pool if you go for that. Not a resort (Brockton is not a tourist destination by any stretch of the imagination) but a good place for […] a night's rest. Breakfast coffee is good--the rest is so-so. Read moreGenuine Expedia guest review
"Solid - Not Spectacular"
Not a terrible property. Fairly quiet area. Nice staff. Coffee at the breakfast room was dreadful one day then perfect the next. Seemed like they were trying to save money on climate control by not having AC on in the lobby which made for an interesting aroma. For the price I would recommend this place from an overall standpoint.Genuine Expedia guest review
It was greatGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent"
Very pleasant and more than helpful staff. Much better then average breakfast. Rooms excellent. Would definitely use this hotel again if in the areaGenuine Expedia guest review
"not bad, not great"
Kind of an upscale Motel 6. Looks very nice, but the staff is not very intutitive and their follow through regarding requests was not the best. For a quick one night stay it's a good bargain, but if I had to stay a couple of days, the front desk and I would have to have a discussion about some things.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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