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Location.
Situated in Santa Cruz, Comfort Inn Santa Cruz is in the business district and close to Town Clock, Santa Cruz Beach Boardwalk, and Main Beach. Also nearby are Mission Santa Cruz and Pacific Garden Mall.
Hotel Features.
Comfort Inn Santa Cruz has an outdoor pool, a spa tub, and a sauna. Complimentary wireless Internet access is available in public areas. There is a business center on site. Guests are served a complimentary breakfast. Additional amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a safe deposit box at the front desk. Guest parking is complimentary.
Guestrooms.
The 62 air-conditioned guestrooms at Comfort Inn Santa Cruz include coffee/tea makers and hair dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with premium cable channels, DVD players, and pay movies. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Guests are offered a complimentary buffet breakfast.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Family Vacation"
We have stayed here each visit to Sanat Cruz for the past 12 years. This may be our last visit. Lots of work being done to upgrade the check in and breakfast area. I guess we have never stayed down stairs. Each time the water was turned on it made a screaching noise that woke me out of a sound sleep and didnt stop until they shut off the water. The […] beds were very worn and uncomfortable. They still served a breakfast while trying to remodel. The pool area is great since we travel with children. The homeless have really taken over in this area. Although the hotel is close to shopping and resturants, There were people doing drugs on the street two blocks from our room. I didn't feel safe walking and drove everywhere. Read moreGenuine Hotels.com guest review
"It was ok, but.."
Construction going on . Outside looks old and run down, however the room was really modern on the inside.Genuine Hotels.com guest review
It was not like the picture. Pool was heated and spa was hot but they we so small. Nowhere near enough parking for the amount of rooms. It's confusing to find. Breakfast was good though. My room when I arrived after 3 was not ready and was a disaster. Phone didn't work and was taped together. Bathtub didn't work and not good with 2 small children.Genuine Hotels.com guest review
"Horrible service!!!"
I had to get my breakfast from the dining hall and bring it to my room because my child was alone and still sleeping. The front desk guy rudely stopped me and told me that I can't eat inside my room. It's the first time I heard of such nonsense. He argued with me and it was only when I told him he would be liable if something happens to my kid that […] he allowed me to go. He embarrassed and insulted me in front of the other guests at the lobby. I can't believe that such an incident will happen to a place where "we accommodate the guests' requests" is written boldly in the fliers. I was treated rudely and the front desk guy even raised his voice at me. I don't care if he's the manager or the boss, this doesn't make him more of a person than me. I deserved to be treated with respect because I am a paying guest. Read moreGenuine Expedia guest review
men next room to us next door was very noisy. had to complain. they partied till 2:30am. they were rude and loud, they vomit in the halls. they cussed all night. i have two children with me and it was very unpleasant stay. an unrest full night and ...may never return.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Comfort Inn, Santa Cruz"
The web site makes you think it is a recently built motel but in reality, it is an 80's vintage place. It has had a few little upgrades in the bathrooms but nothing more. The lighting in the rooms is terrible (not where you need it and in the case of the bathroom, linked to the exhaust fan, which roared as though a bag of marbles was flapping around […] in it along with the fan blades.). The rooms had that "motel smell"...you know, a mix of room deodorant and bathroom cleanser. The refrigerator froze our water bottles. The complimentary breakfast had only highly sugared choices. The bananas were so green they were inedible. Read moreGenuine Hotels.com guest review
"Comfor Inn Santa Cruz"
Hotel is very very worn. Air conditioner in room had smell of burning wires and then quit working. The pool was very dirty, dark stains on tile of pool.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Meh."
Located on a tiny little one-way street- miss it one way, you have to go two more lights before you can u-turn, miss it the other way, you have to go around like, 4 city blocks. Staff is really micro-managing. "No overnight guests!" "No guests after 10!" "Only people registered at this hotel can be in pool!" I didn't have anyone else with me, but I […] still found this annoying. Walls were super thin. I got real familiar with the temper tantrums of the kid next door. Plus, I heard everything going on in the pool outside my room. Bed was not very comfortable, in fact it slouched quite a bit. Read moreGenuine Hotels.com guest review
"Good deal close to the beach and attactions"
I stayed there only one night, so I cant tell much about the area and conveniences., The room wasnt bad, what you can expect with these Indian family owned motels. It was cleaner than most of the motels in this class.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Will not go back to be gouged again"
We have stayed here 2 times previously and had no issues, but this time they totally gouged us on the price. They charged $25 extra for our disabled son to be in the room when they never charged extra for kids before on top of charging DOUBLE the regular price of the room because it was graduation weekend. They had purportedly remodeled but the improvements […] were very amaturish, obviously not professionally done. The beds were hard and the staff was nto very friendly. We will not go back here. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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