Hampton Inn - Willow Grove

Hotel was well kept, staff was friendly, breakfast was good! My only reccommendation would be to request a room on the side of the building AWAY from the train tracks. The 2:45am train was not a pleasant thing to wake up to. The tracks were literally right outside my window, and i do think that a room on the opposite side would be much quieter.

Genuine Hotels.com guest review

We travel a lot for competitions as a team, it is always a relief to find a Hampton Inn nearby. The quality and the value of the hotel are always consistently good. The only hotel we stayed at ever exceeded Hampton Inn was Homewood Suit by Hilton. Having said that, there are a few suggestions for this hotel: 1. Turn up the water and make it hot. It […] almost felt like we were taking a cold shower in the winter, that's how long it took for the water to warm up. The volume of water was like a soft drizzle, very unsatisfying. 2. Move the handicap handle further away from the shower head wall, so people don't knock their elbows on it constantly. 3. Increase the number of outlets in the room for phone and PC charging. 4. Where there is a mirror in the room, include a desk and an outlet so multiple people can get readied while the bathroom is occupied. These suggestions may apply to many more hotels not just this one. Overall, the experience has been good. Will recommend this hotel. Read more

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Genuine Hotels.com guest review

This was my 2nd stay in the past month. The hotel is under renovation but that wasn't a major issue. The staff was very nice and the adjustments made to accomodate the construction had no negative impact on my stay. I would stay here again.

Genuine Hotels.com guest review

Treated as though we were special.

Genuine Hotels.com guest review

I had a short notice that i needed to stay in this area and this hotel worked out perfect. Staff was friendly and helpful. Hotel was neat/clean and in a good location for my needs. I will have to be in this area again relatively soon and will look to this location first.

Genuine Hotels.com guest review

The Hampton Inn Willow Grove PA provides what you expect from a Hampton Inn: A clean comfortable room at a good price. Breakfast and WiFi are free, and the staff is friendly. We noticed that our bathroom sink drain was a bit clogged, and reported it to the front desk as we left one morning. It was fixed by the time we returned that evening. We were […] in the area to visit family for the holidays, and won't hesitate to return to this hotel for future trips. Read more

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Genuine Hotels.com guest review

I really like staying at this hotel. It has a wonderful continental breakfast and the staff are very friendly. The rooms were nice though not big which is just fine for what I need. The hotel is also located in convenient place right off of the turnpike.

Genuine Hotels.com guest review

Needed a hotel in the area. For the price it was a good deal. The complimentary wireless and breakfast was pretty nice. A lot of signs advertising the clean bedding which made me wonder if they cleaned everything else "as needed". A hotel is *supposed* to provide clean bedding per stay.

Genuine Expedia guest review

We have stayed @ this hotel before. We were satisfied, we are returned guests.

Genuine Hotels.com guest review

This hotel is close to the area where our families live & we usually stay here when visiting. It has many pluses-they offer a very nice, full breakfast. All of the staff were very cordial & anxious to assist in any way possible. They also offer coffee etc. 24/7. In the past we've been happy with the hotel & their services, but this time there were some […] issues. The fluorescent light in the bathroom was flickering & clicking. We asked for replacement, but one was available to change it on Thanksgiving day (understandably). We were told it would be fixed the next day, but it was never replaced during our stay. When we returned to our room after the day's outings on Fri, we found that towels, cups, toiletries, coffee, etc. had not been replaced. It was a minor issue &staff quickly brought the missing items, but we felt it was a big oversight by the housekeeping staff since that's a significant part of what they do when servicing the room. Finally, and this is the main reason why the hotel got a score of '1' on comfort. The heating system did not work properly. It was a wall-mounted system with buttons for high and low heat/air conditioning. There was a dial for turning the temperature up or down--this did not work. The heater was on either high heat or no heat, so we had to continually turn the thing on & off to adjust the heat when we were in the room--including throughout the night. Needless to say we didn't sleep well b/c it was either uncomfortably hot or uncomfortably cold. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was conveniently located and well maintained. There were no surprises. The breakfast could have had a bit more variety.

Genuine Expedia guest review

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Genuine Hotels.com guest review

GOOD HOTEL, RIGHT OFF THE PENN TRN PK IN WILLOW GROVE. THE ROOMS ARE COMFORTABLE AND CLEAN AND THE STAFF IS HELPFUL. THE COMPLIMENTARY BREAKFAST IS LESS THAN APPETIZING BUT THERE ARE SEVERAL RESTAURANTS NEARBY. GOOD PRICE FOR THE CONVENIENCE

Genuine Expedia guest review

Breakfast was great! Service people were very attentive to amount of food.and made sure there was plenty. The rooms were great and clean! I would definitely stay here again!

Genuine Hotels.com guest review

comfy bed and great breakfast, should invest in thicker towels

Genuine Hotels.com guest review

Super friendly and accommodating staff. From desk clerk to maintenance to breakfast station manager.

Genuine Hotels.com guest review

My best friend and I stayed at the Hampton Inn in Willow Grove, PA for a night. It was a good stay. I liked the room and most of the the amenities. The bathroom amenities were great. However, it would have been helpful to have a refrigerator and and microwave. The TV had great picture quality. The beds were comfortable, and the front desk staff were […] all very friendly and helpful. The only other possible issue may be noise coming from the trains passing by the hotel; the hotel is located next to train tracks. Overall, I would recommend this hotel to someone looking for a hotel in the Willow Grove/Horsham area. I would make them area, however, that there are cheaper stays in the area. Read more

Genuine Hotels.com guest review

The room was clean and comfortable. We needed housekeeping and they responded within 10 min. The room had everything we needed and the location was central to an event we attended.

Genuine Hotels.com guest review

We were hoping it would have been closer to New Hope, but it was nearly 40 minutes from there. However, staff was very friendly and the room was very clean.

Genuine Hotels.com guest review

Helpful staff

Genuine Hotels.com guest review

With a little bit of reconassance you can find essestials that you have put off getting to.

Genuine Hotels.com guest review

It was a great place at such a fair price.. i would definitely stay here again. front desk staff was excellent throughout the whole stay. Only a couple small issues. The breakfast was picked over when i came downstairs to eat plus it was still early and Do not forget to put the" Do not Disturb sign" on your door or you will hear a knock on your door […] from house keeping a lot earlier than you would like to. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have stayed at this hotel previously and I was always satisfied. Unfortunately this time the room was not cleaned one day and did not get fresh towels until 10:30 p.m. Of the four nights, our door was left unlocked by housekeeping. Even after immediately bringing it to their attention, it happened again. The staff was pleasant as usual,but the problem […] did not get fixed. Also ice maker on our floor was out all four nights we stayed there. Read more

Genuine Expedia guest review

Rooms were very well kept, nice bathroom (no tub though). Room service came kind of early, so my bed wasn't "hotel made" because I was still half asleep when they came around the first time. Their coffee is great, the omlettes and French toast sticks are gross, go to lancers diner up the street. Awesome food priced really well

Genuine Expedia guest review

I enjoy spendng time at the Hampton Inn. The beds are always comfortable.I wish they would have microwaves in the room but other then that, I would return there again. The price was reasonable and I enjoyed myself there; not to mention the free breakfast!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfortable and clean; a great bargain

Genuine Hotels.com guest review

Our only complaint was that, after a late night, housekeeping knocked on our door at 8:30am and woke us.

Genuine Hotels.com guest review

I would have love a mico wave and a fig for my beer

Genuine Hotels.com guest review

All of the service providers are very friendly and helpful.

Genuine Expedia guest review

When we arrived late in the evening to check in there were groups of teenagers hanging out who had come for athletic tournaments. They were appropriately loud. I asked if we could have a room where we would not hear the groups. We got a great room at the end of the hall with not noise. The only thing that did happen during our stay was that the shower […] handle was loose and we could not turn off the shower. We had to call the front desk to send someone up to turn off the water. The pillows and sheets were amazingly clean and soft! We will stay there again. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not only did we get a great hot breakfast, but some nights there were complimentary popcorn, fruit, and soda available in addition to cookies!

Genuine Expedia guest review

Pretty nice breakfast, but they were overwhelmed with a full house of guests and ran short on a lot of items. Waffle irons and toasters had long lines waiting. Half an hour drive from Central Phila. - more in traffic. Overall it met our needs. Wish they had a pool!

Genuine Hotels.com guest review

Excellent as always. However, could not get the room temperature warm enough. Always enjoy the comfort and friendlyness of the staff/

Genuine Expedia guest review

quite and good stay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I appreciated the fine service, the early check in and the print out of good restaurants close by for my dinner. The room was comfortable & clean.

Genuine Hotels.com guest review

breakfeast was good execpt for frozen eggs

Genuine Expedia guest review

I define quality by receiving exactly what I had expected - Fast check-in and clean, well maintained, surroundings. The comp breakfast however, was even better than expected. The hot items were diner quality and far exceeded common, motel comp fare.

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stort sett bra, men redselsfull frokost. Hyggelig betjening.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review