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All hotels in Austin, Texas, United States
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1 room,  2 adults 
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Room 1:

Extended Stay America Austin - Downtown - Town Lake

30.257748, -97.750345
2.5 stars
507 S. First St., Austin, TX, 78704 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $90
available on 05/25/13
Price Match Guarantee
3.6 303 5

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    Image of Extended Stay America Austin - Downtown - Town Lake, Austin
    3.6 out of 5 Good (303 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Location.
    Situated in Austin, Extended Stay America Austin - Downtown - Town Lake is close to Palmer Auditorium, Governor's Mansion, and Texas State Capitol. Also nearby are Zilker Park and Zilker Botanical Garden.

    Hotel Features.
    Guests are served a complimentary breakfast each morning. In addition to laundry facilities and coffee/tea in the lobby, Extended Stay America Austin - Downtown - Town Lake features a safe deposit box at the front desk. Complimentary wireless Internet access is available in public areas. Additional amenities include discounted use of a nearby fitness facility, self parking, and an elevator (lift). Guest parking is complimentary.

    Guestrooms.
    The 130 air-conditioned guestrooms at Extended Stay America Austin - Downtown - Town Lake include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. 32-inch flat-panel televisions are equipped with premium cable channels and free movie channels. All accommodations provide phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and complimentary toiletries. All units have kitchens with stovetops, full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Additional amenities include irons/ironing boards and windows that open. Housekeeping is offered weekly.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $90
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Studio One King Smoking

    Deluxe Studio One King Non Smoking

    Studio One Queen Non Smoking

    Studio One King Non Smoking

    Studio One Queen Smoking

    Studio Two Queens Non Smoking

    30.257748, -97.750345
    Hotel coordinates:

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    Extended Stay America Austin - Downtown - Town Lake
    View Extended Stay America Austin - Downtown - Town Lake on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Service animals exempt from fees/restrictions
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Air-conditioned public areas
    • Elevator/lift
    • Free Wi-Fi
    • Luggage storage
    • Meeting facilities size (feet) - 400
    • Meeting facilities size (meters) - 36
    • Number of floors - 3
    • One meeting/conference room
    • Total number of rooms - 130
    • Year Built 1998
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cookware, dishware, and utensils
    • Electronic/magnetic keys
    • Full-sized refrigerator/freezer
    • Iron/ironing board
    • Kitchen linens (dishtowels, sponges, etc.)
    • Stovetop
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • ESPN
      • Flat-panel TV
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • Hair dryer
      • Kitchen
      • Microwave
      • Phone
      • Premium TV channels
      • Private bathroom
      • Shower/tub combination
      • Voice mail
      • Weekly housekeeping provided
    • Services
    • Coffee/tea in lobby
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (discount)
    • Business & Event
    • 24-hour front desk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    A complimentary continental breakfast is served each morning in the lobby.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Bird watching nearby
    • Boating nearby
    • Bowling alley nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Scooter/moped rentals nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 25 Per room, per day (maximum USD 150 per stay)
    • Weekly housekeeping provided; fees apply for additional cleaning

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Austin, Texas, United States
    Map
      of

    Area map

    A short guide to Downtown Austin

    Downtown Austin’s attractions include The University of Texas at Austin and the Texas State Capitol. Austin also lays claim to another capital: live music. Bars and clubs pack a half-mile stretch of Sixth Street. The gay-friendly Warehouse District is another nightlife hub, as is the SoCo District south of Lady Bird Lake. On summer nights, 1.5 million bats emerge from the Congress Avenue bridge.

    see all hotels in Austin

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Palmer Auditorium - 400 yards
    • Stevie Ray Vaughan Statue - 600 yards
    • Dougherty Arts Center - 700 yards
    • Austin Children's Museum - 700 yards
    • Ann W. Richards Congress Avenue Bridge - 700 yards

    0.50 - 1.0 mi

    • Moody Theater - 1000 yards
    • Austin City Hall - 1000 yards
    • 360 Condominiums - 1200 yards
    • Austin Convention Center - 1200 yards
    • Frost Bank Tower - 1300 yards

    3.0+ mi

    • Austin Austin-Bergstrom Intl. Airport (AUS) - 6.3 miles
    All hotels in Austin, Texas, United States
    Reviews
    • All (303)
    • Business (83)
    • Romance (15)
    • Family (15)
    • Friends (25)
    • Other (165)
    3.6 / 5
    Good

    Score breakdown (from 303 reviews)

    • 5.0
      (74)
    • 4.0
      (111)
    • 3.0
      (62)
    • 2.0
      (37)
    • 1.0
      (19)

    Average rating for:

    • Cleanliness
      3.6
    • Service
      3.7
    • Comfort
      3.6
    • Condition
      3.3

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Great folks - stinky room"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The staff was friendly, great location, but our room smelled like a musty, moldy basement. I don't know if it was the carpet or poor ventilation.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Rachel
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Good for the price."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel room was clean. That is all I wanted. Clientele was not the best.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "It's Convenient"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    There was a smell of smoke in the entire building & room; The service was wonderful, the "To-GO Breakfast" is nice; the location was wonderful, front desk was friendly & helpful. Thanks
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    dg
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Great loation but..."

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    Since the kitschy/inexpensive Austin Motel (up the street) was fully booked we decided to try this hotel. It costs about $40 more per night but is not worth that. The location is GREAT- walking distance to the action on South Congress and Downtown, etc. However we had several issues with our room/stay. The air conditioner didn't work, the toilet didn't […] completely flush, there was black mold in the shower and the shower curtain didn't even reach down to the tub (water everywhere.) Also- our flight arrived in the morning but they do not allow any early check in -nothing before 3pm. (Most hotels allow early check-in.) The boss lady at the front desk was "friendly" to me but rude to her co-workers. Other than all of that the room was comfortable with good kitchen facilities and "grab and go" breakfast for free. I probably won't stay here again. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    jd
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Surprisingly Dirty"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Good location but suprisingly dirty. The caulking in the bathroom was black in places and gave an overall feeling of a hotel on the decline.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    GK
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Good location, but just ok stay"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was just ok, the proximity to the Palmer events center and downtown, and the price made it worth the stay. Our room was not ready upon check-in time (3 pm) so we had to wait a few hours. The room was just average. The tub was dirty but it appeared to be permanent mildew, like they needed to re-grout the tub. Also, the electric outlets didn't […] work so good luck charging a phone. Staff was friendly at least. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    It was okay in other respects but the cleanliness of the room wasn't up to my standards. There was visible mold surrounding the bath/shower even though it had clearly been cleaned prior to my arrival
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Jan 30, 2013
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Location Close to downtown."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The Hotel was OK... The location was what I was looking for. I had business meetings with Dell at the Four Seasons Hotel and it is within walking distance.
    Genuine Expedia guest review
    Other trip
    Dec 13, 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Not bad for the price"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    The hotel is great for an extended stay, and offers a good price. The only problem is that they don't really clean the room while you are there, so it gets dirty after a couple of days. Still, it's a good place for families and people with pets.
    Genuine Expedia guest review
    Other trip
    Dec 11, 2012
    Nikki
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Walking distance to downtown"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    I booked this room because it was near where I needed to be and the price was right. The front desk isn't overly friendly, walking into the hotel you just feel like you should've booked the other place. The room was ok but the bath tub had a leak and thus dripped all night for both nights of my stay. The neighborhood is decent, surrounded by a lot of […] hip places to eat, drink and relax so if you're not gonna be staying in the actual room very long it'll do. Read more
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    Sambo
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Decent place, great location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Great location we stayed at for ACL. Also very close to Congress ave, 6th st, and the capital. Room was decent, did its job of providing us with a bed and place to shower.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    DR
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Hotel needs renovations"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Staying here was a roll of the dice. I thought this hotel lacked in room cleanliness, dirty, soiled chair and carpet, also stained countertops and smelly air conditioner, which left the room and me with a moldy, nose irritating experience. Otherwise, the bed was confortable and clean. I would not recommend this hotel unless you had no other options […] available( like staying at another hotel) and for the price "no breakfast, no airport shuttle". Read more
    Genuine Hotels.com guest review
    Other trip
    Oct 7, 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Good location"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel had a great location, but the condition of the room was kind of dissapointing.
    Genuine Expedia guest review
    Other trip
    Sep 21, 2012
    Grace
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Close to central Austin businesses."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The room was good but the bed was uncomfortable and there were holes in the shower wall. Aside from that, everything was good and I would stay there again if I have business in that area of town.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    Christine
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Needs a facelift particularly in the bathroom"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    tissue paper was like sandpaper tub resurfacing was worn off shower curtain rods replaced others and had tacky wall plaques bathroom really needs updating stains on carpet worn in appearance overall
    Genuine Expedia guest review
    Other trip
    Sep 14, 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "good hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Good location. I could move my self walking to down town.
    Genuine Expedia guest review
    Other trip
    Sep 11, 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Terriable smoke smell in non-smoking room.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    Helen
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Need new air conditioning and beds"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      3.0
    The staff was very nice, but the bed was uncomfortable. The wall-mounted air conditioning couldn't keep up with the Texas heat in August.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    Tim
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Perfect option for an event at Palmer Events Cen"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This is perfect for any event at the Palmer Events Center. I was taking the bar exam, so the hotel served its purpose because it was just across the street (2-3 minute walk). The staff was great, friendly, and very accomodating. However, the carpet in the room was extremely dirty. I like to walk barefoot and my feet got disguistingly dirty from walking […] around the room. Finally, the only other negative was that Austin has these big black grasshoppers, which one was in the bathroom and the vent. Read more
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    mopi
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    This one has no daily room services. They say they typically do not clean the room in the middle of your stay. However, they say that if you need some small supply you need to make a request to the front desk.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2012
    Jack
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "OK"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I like the location of the Hotel.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Vivian
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jun 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2012
    BD
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    It was okay. Somewhat close to s. congress, which is great.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Stayed here for CAPTEX TRI"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    It was super close to the beginning of the race, so we were able to walk back and forth which was great. The rooms however were in need of some TLC. The bathrooms were gross and the beds were hard as a rock. I am glad I only had to stay one night.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Johnathan
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Excellent Location. Room was on the dirty side, particularily the bathroom.
    Genuine Hotels.com guest review
    3 night trip in May 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "overnight"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    the air-conditioner made an extremely loud noise every time it cycled off but the hotel is in a convenient location, easy walk to downtown
    Genuine Expedia guest review
    Other trip
    May 4, 2012
    Laura
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "good"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Good location, ok staff, clean room, I do not like kitchen in the room. Condition of hotel is not good.
    Genuine Expedia guest review
    Other trip
    Mar 26, 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Good value"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    A few things you need to know. It's a good value. But, the reception is only manned from 7:00 AM to 11:00 PM. I needed to check out before 7, so didn't get a print of my folio. Also, one night I came back after 11:00 with my key demagnetized. It took 45 minutes for them to find someone to come to the reception to issue me with a new key. Also, there […] is no room cleanup. But if this is okay for you, the hotel is a good value, and about 0.6 miles from the conference center. Read more
    Genuine Expedia guest review
    Other trip
    Feb 13, 2012
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Rude front desk"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This is my first time to take the time to write a review but had to because I had the most terrible experience with the front desk person. I was new to town looking for an apartment. I told the front desk person this and that I really needed help printing out a document. He was on the phone on a personal call and refused to even make eye contact with […] me. Even the location of the nearest Office Depot (which I found out was only a few minutes away) would have been extremely helpful but he just acted irritated with me. I have been in the hospitality industry for 20 years. Even if you are a limited service facility, some people don't understand what "hospitality" means and shouldn't be in the business. In general I felt that the staff doesn't really appreciate their guests. Read more
    Genuine Hotels.com guest review
    3 night business trip in Dec 2011
    Shelly O
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Homestead Austin Downtown"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    A good spot to stay for a night, close to good eats and just across the river from downtown. Don't forget your own shampoo.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "The Homestead in Dallas"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Good location. 'found many items (bottle caps, paper wrappings, etc) left from prior guest under beds, couch, etc that had not been cleaned. Couch is a pull out but extremely hard - we found it impossible to put it back together. Staff was almost non existent and not especially friendly. BUT what this hotel has going for it is location - behind Threadgills, […] by the Colorado river & Zilker Park, can walk to Sixth St, and other attractions downtown. Refrigerator and microwave help -- no restaurant on premises but with the plethora of restaurants, it probably would not be used. Rates a bit high for what we got but it was a weekend where a lot was going on. Read more
    Genuine Hotels.com guest review
    3 night family trip in Nov 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Homestead"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    The hotel looked great from the outside but once you walked in all expectations went downhill. The staff was friendly and i wouldn't have them change that at all. Ceilings were a little low. The room was alright small tv and a kitchen. The room smelled like pee but i couldnt not find where it was coming from. There was trash under the bed. In the morning […] when i went to shower i got in but there was no shampoo so that sucked especially since i had a business conference to go to. The alarms on the radio did not work. Overall it got me through the night but i would not recommend if you were trying to get somewhere in the morning. Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Room not ready two hour delay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Called at 1pm to see if we could get earlier check in. Was told that 2pm would be fine. Got there at 3pm and they still didn't have room ready. We didn't get our room until after 5pm. We were never offered any additional discount for this.
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Good basic hotel."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Great Location Bad Beds"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Hotel was average. Location is great. Bed was awefull.
    Genuine Hotels.com guest review
    2 night trip in Sep 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Great location....fair accommodations"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This is obviously an "extended stay" hotel, and I only used it for a quick business trip to Austin. However, the location and price were outstanding. The accommodations were only fair at best.....I'm not sure if I could tolerate an extended stay here, but for one night it was more than adequate. Needs updating. The best thing about this place is the […] location, at least for my needs. Overall, not that bad, really. I paid a bit extra for the "Deluxe Suite". I think it was probably worth it. Read more
    Genuine Hotels.com guest review
    1 night business trip in Jun 2011
    A Traveller
    US

    Extended Stay America Austin - Downtown - Town Lake
    3.0 / 5
    Good
    "Homestead Austin - Downtown - Town Lake"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Very uncomfortable bed; still have a backache from our 2 night stay. You get what you pay for!
    Genuine Hotels.com guest review
    2 night business trip in Jun 2011
    A Traveller
    US
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    Extended Stay America Austin - Downtown - Town Lake

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