Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests arriving after regular check-in times must contact the property in advance using the contact information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The bed was comfortable though it sunk a little in the middle.Genuine Hotels.com guest review
Nice and cleanGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Dissatisfied"
All the hallways smelled awfull like smoke, the bed squeaked loudly, the maid came by and didn't have any towels. Very disappointing , usually Candlewood is a good hotel, not this one.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean up to date hotel"
I found the location to be a little complicated to get to and not very close to downtown. Seemed to be newer, clean, and had some very nice amenities. The in room kitchen, free laundry, free wifi, gym, gas grills, and food pantry were nice touches. There are a few shady characters that appeared to be conducting some suspicious activity but the all night […] attendant as well as a parking lot guard were much appreciated. It's a low cost alternative to surrounding accommodations and fairly quiet. Read moreGenuine Hotels.com guest review
"Great room to just relax...."
I enjoyed my stay, upon check out, David was very helpful and friendly. I will return and recommend for others.Genuine Hotels.com guest review
"Great experience"
Never stayed at Candlewood before. Will definitely stay gain. Enjoyed the setup and layout of hotel. 24 hour snack service was a great touch. Only snafu for us was due to our schedule, we tried to check in 30 minutes early and it seemed there wasn't even an attempt to accommodate us. Besides that little incident, the rest of our stay was great.Genuine Hotels.com guest review
"Not good maid service!!!!"
The hotel was great. But the maid service was not all that, they were suppose to come back in clean the room i didn't like that because they had not clean it. Then we ask for extra towels we did not get them but the hotel it self was great. Hotel did not fit the area.Genuine Hotels.com guest review
"OK for the price"
Pro: Good price and convenient location. Con: Even though it was billed as a nonsmoking room, it had a very strong cigarette smellGenuine Expedia guest review
Staff was very pleasant and responsive. Overall property was great. A little difficult to get to; good location at 290 and 35 in Austin; however, difficult to get to. Once you figured it out all was good.Genuine Hotels.com guest review
"One-day stay at Candlewood Austin"
We stayed at the Candlewood Austin while attending the inaugural F1 race on November 2012. The hotel wasn't at the most convenient location for us but most hotels in town were either sold out or asking very high rates, so Candlewood, while not cheap, turned out to be a reasonable option. The room was spacious and clean, we had one bedroom for us and […] a living room with a sofa bed for our little one. There's a dining / working table between the kitchen and the living room and a TV with basic cable. The kitchen was functional which is important when you travel with a toddler. The front desk clerk was responsive to our requests, for instance we didn't have enough towels or blankets in our room and he quickly provided some additional ones. The hotel has a little store, they call it their "cupboard" where you can pick up basic food items on the honor system. It's very useful and you can find most of what you may need for a late snack or basic breakfast. Everything was clean and in working order. You can't ask for more than that. Read moreGenuine Hotels.com guest review
"Nice & Clean!"
Awesome service. Awesome ROOM! Very nice & clean. Will stay here again!Genuine Hotels.com guest review
"Nice"
Great room and the staff was nice!Genuine Hotels.com guest review
"Never Again"
Terrible experience! Would not recommend to my worst enemy! Smelly, Smokey, Uncomfortable!Genuine Expedia guest review
Worst bed we ever slept on.Genuine Hotels.com guest review
"Clean and Comfortable"
The room was very clean and the staff extremely helpful. There was also plenty of available parking.Genuine Expedia guest review
"Very comfy and convenient"
Very nice staff. Full fridge/freezer was an awesome touch. Close to a lot of good Austin attractions, food, etc.Genuine Expedia guest review
"Great experience"
Hotel was clean comfortable and even though no maid service (every 5 days) didn't mind, you can get clean towels at any time or any thing else from their 24 hr. staff. Very comfortable and all the neccesary kitchen appliances. Not far from the city but would recommend you have a car (would need a car to get around).Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Very convenient to where I needed to be, As a single woman I felt very safe, which is most important. Staff was very helpful and accomodating. The rates directly across the street were much higher, and I would definitly think twice before you book a room without checking out the Candlewood Suites first. Next time I will stay there againGenuine Hotels.com guest review
"Great hotel, but car required."
The hotel was great for us - we were traveling with a baby and needed a fridge to keep milk and formula cool and a stove to warm it up. The only downside was the location - I didn't realize it was literally off the highway and not possible to reach central Austin without renting a car or calling a cab. Also of note: no breakfast, however, there was […] an IHOP within walking distance (just no sidewalk to walk on). Read moreGenuine Expedia guest review
"Great hotel for anyone."
Everyone was very courteous, helpful, and attentive of our needs while we stayed for a week at this hotel. My kids loved it!! Great hotel for anyone staying for more than a day in Austin. You will have all the commodities you need.Genuine Expedia guest review
"Great Place to stay"
I have stayed here twice and have enjoyed the cleaniness of the rooms and the overall feel of the hotel. I am planning on staying here everytime I come to Austin. I love the rates it has to offer.Genuine Expedia guest review
"Good location"
We waited about 15 minutes before getting checked in because the lady kept helping other guests as we were waiting and then didn't haven't correct information and tried to put us in a smoking room. The room was clean and cute though so overall wasn't that badGenuine Expedia guest review
Newly renovated and plenty of roomGenuine Hotels.com guest review
"Need affordable relaxation and luxury?"
I was able to get early check in at 1130 because I was recovering from surgery. The staff was very accompanying to my needs, and the price was excellent, especially for what you get. Very close to 1st and Congress. The only drawback is there is no daily services, you just have to ask for clean sheets, which they happily provide. My room was right next […] to the maintenance room, so I could feel a small rumble when my head touched the head board, but it was never loud. I absolute recommend this place! Very happy with my stay! Read moreGenuine Expedia guest review
"Nice Hotel for Everyone"
It was a very pleasant stay and will plan on booking the same hotel in the future.Genuine Expedia guest review
"total deal- very nice"
The room was up-to-date as were all appliances (dvd player was a plus), linens, decor. The kitchen portion was really convinent feature to have. All in all- the deal we received through hotels.com was a steal. A suggestion for a future guest would be to pack an extra bathing towel, you're only provided two. Other than that, the room is equipt with everything […] you would possibly need- paper towel, dishwashing detergant, pyrex cookwear and the list goes on. Read moreGenuine Hotels.com guest review
"Great Austin location"
Arrived way early and staff allowed early check in and was greatly appreciated. Overall comfort was great, as great as a window unit air conditioning can be, for the price, unbeatable.Genuine Expedia guest review
Nice hotel very comfortable and clean but the shower was awful it was what you find at a nursing home and was just a drain in the ground with a shower head on top and the drain was not working causing the bathroom to flood - only drawback - the rest was great!Genuine Hotels.com guest review
"Go Candlewood and you can't go wrong!"
This hotel had just had the updates completed that all Candlewood locations across the country are getting (so recent you could still smell the paint). I've yet to stay at a Candlewood that didn't completely satisfy me. service was less than stellar and the surrounding neighborhood wasn't wonderful (but not bad by any means). This is a solid place to […] stay in the area at a terrific price! Read moreGenuine Hotels.com guest review
"Nice but some issues"
The hallways smelled like smoke even in the non smoking area. The parking lot was being worked on so coming and going and parking was horrible. The elevator stopped working and we were on the third floor so we had to use the stairs. There were crickets everywhere all down the hallways and in the room. Other than all that the room was perfect, it didn't […] smell like the hallway, staff was nice. Read moreGenuine Expedia guest review
well the tv remotes did not work and also the tv were out dated in my room and also the a/c on worked when it want to. the termostat didnt work?? our then that it was a great stay.ThanksGenuine Hotels.com guest review
"Smell the room first"
I would have given the hotel better marks, but I supposedly had a nonsmoking room that smelled like an ash tray. I stayed in the room because I needed sleep more than I needed to smell. Otherwise, the hotel was very good.Genuine Expedia guest review
"Better than expected"
The hotel and room were much nicer than I thought for the price paid. Location was extremely convenient. Only complaint is the staff was not that friendly and extremely stingy with their towels. You can only have 2 at a time, bring soiled ones to front desk (in a specific basket designated for such) and you'll get 2 fresh ones. Just stupid.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Our recent stay"
The hotel was going to be renovated in the next week or so to a non smoking hotel. There was a lot of smoke in the air as we walked off the elevator past the smoking rooms back to our non smoking room. The fitness room was great. The bed was small but we managed. The hotel was off the highway and convenient to Furrs and IHOP.Genuine Hotels.com guest review
"Good Value"
We enjoyed our stay at this pet-friendly hotel. The room is very basic, but everything was clean. Also, we liked being able to cut-through to South Congress Avenue without having to get back out on the major highways.Genuine Expedia guest review
"Functional and cheap. Would stay again but would not recommend to others who would pay more"
Functional but not luxurious. Would go back.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"very average"
I think there were other options that would have been better for the same money.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great value - nice conveniences"
Buy food/drinks/necessities on site. Print boarding passes free. Helpful staff. Quite rooms. Full kitchen.Genuine Expedia guest review
"Great for a short stay"
This hotel was decent and good for the price. Nothing really stood out as being annoying or inconvenient. This is an extended stay facility so my room had a full kitchen (full-size fridge, stove, microwave, coffee maker, toaster, pans, plates and silverware). I was impressed, but since I only stayed the weekend, I only made use of the coffee maker. There's […] a workout room on the first floor with a self-serve pantry which works on the honor system - but with a surveillance camera. :) For meals, do yourself a favor and check out Tekila's over on Ben White (near the Burger King). I had breakfast there Saturday am and the Migas never tasted so good! The only minor issue I had was the cigarette stains all over the bathroom in my NON-SMOKING suite! On the tub, on the sink. Pretty nasty when you're not a smoker and expect a REAL NON-SMOKING room. The room didn't smell, so I let it slide. Read moreGenuine Expedia guest review
"Nice hotel for the price on short notice"
Nice visit despite the nearby construction. Enjoyed the brief trip. Will consider returning in the future.Genuine Expedia guest review
"Would definitely return"
Had a great experience. Was only really there at night after going out and enjoying the city all day. The only complaint I can make is that when I needed fresh towels they had none to give me and didn't have any til hours later once I had finally given in and just used my towel from day before, but everything else was great!!Genuine Expedia guest review
"Candlewood Suites Hotel in South Austin"
Where to begin with this hotel...First we had to stay in a smoking room because hotels.com apparently doesn't guarantee your room preference when you book through them. So, when we arrived for check-in I found out we had to sleep in a smoking room. Not only was this a problem for me (as a non-smoker) but the room was TERRIBLE. The walls did not even […] have paint on them, there were still waiting to be primed. The paint that was in the bathroom and in the kitchen area was peeling and yellowed. The bed sheets were thin and uncomfortable. They also only gave us three flat pillows for our queen bed. When we asked for a third pillow, the hotel "couldn't help us out." The greatest part of the room was the fact that the curtains DIDN'T CLOSE ALL THE WAY. I'm still puzzled by this. How do you install curtains that don't close all the way, when you have a window facing the highway and the lights of the parking lot. The bathroom was also a gross area of disappointment. The towels felt like sandpaper and I was actually worried to get in the bathtub. Point is - this was a TERRIBLE hotel experience. Worst I've ever had. And I feel like writing to the CEO of the hotel chain and suggest that he remove the "suites" from the name because it most defintely was not suite. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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