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Location.
Conveniently near the airport, Embassy Suites Austin-Arboretum is in Austin (Northwest Austin), close to Arboretum at Great Hills Mall, Norris Conference Centers, and The Domain. Also nearby are Austin Art Space Gallery and Studios and North Cross Mall.
Hotel Features.
Embassy Suites Austin-Arboretum has an indoor pool, a spa tub, and a 24-hour fitness facility. Wireless Internet access is available in public areas (surcharges apply) and a computer station is located on site. Business amenities at this 3.5-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. This business-friendly hotel offers a restaurant and a bar/lounge. Guests are offered a complimentary breakfast and manager's reception on select days. The staff can provide event catering and business services. Additional amenities include gift shops/newsstands, coffee/tea in the lobby, and complimentary newspapers in the lobby. Guests have complimentary access to an area shuttle within 3 mi. Complimentary self parking is available onsite for guests.
Guestrooms.
The 150 air-conditioned guestrooms at Embassy Suites Austin-Arboretum include coffee/tea makers and complimentary weekday newspapers. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Rooms are equipped with flat-screen televisions. All accommodations provide desks and multi-line phones with voice mail. Bathrooms offer hair dryers and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary cooked-to-order breakfast is served in the breakfast area between 6:30 AM and 10 AM. A complimentary manager's reception is offered in the evening each day.
DJs American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
Reservation system threw out my guests and Embassy suite staff want me to pay for alternate hotel. I cannot prepay and then find a new hotel in the middle of night. Embassy suites has computer and staff problems. A 3 night stay was turned to a one night experience. These are greedy hotels in Austin. Trying to steal room rates on packed night. They graves […] keys to our room but another family was already sleeping in our room. Paid for and checked in. STAFF are terrible. Brianna worked on problem but computers trump common sense, online booking, emails and credit card payment. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Nice room but annoying buzz in the room like a transformer going out...notified staff at check out .Genuine Hotels.com guest review
"A good option for families."
It was a nice experience, I appreciate very much the brakfast and afternoon compliments. It is a very good option.Genuine Expedia guest review
"Nice staff. Well kept hotel."
We stay there all of the time when visiting our son.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel"
Great hotel very clean and quiet. Hotel staff was very nice, breakfast was fantastic.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel"
My wife and I were very satisfied with our stay. The staff was very friendly and helpful. The free drinks at happy hour and the free hot breakfast was an added surprise! I have no problems endorsing this hotel for a stay in Austin. From Butch and Sundance up, the crew was great.Genuine Hotels.com guest review
Response by Embassy Suites Austin-Arboretum Thank you for taking the time out of your day to write about your experiences at Embassy Suites Austin - Arboretum. We're very glad you found our staff "friendly and helpful" and enjoyed our amenities. Hope to see you back with us the next time your travels take you to Austin.
This guest did not leave a comment.Genuine Hotels.com guest review
This hotel is beautiful on the inside. It has a large lobby area with a pond area with 2 live swans swimming in it! The room was very clean and the beds weren't the most comfortable I've ever slept in, but they were definitely above average. My family stayed here for a wedding we were attending and it was the perfect location for all of the activities […] we did. Read moreGenuine Hotels.com guest review
"Very quiet location for a relaxing night"
The hotel was very clean. The service was wonderful with helpful staff around the clock for the needs I had during my stay.Genuine Hotels.com guest review
Response by Embassy Suites Austin-Arboretum Thank you for taking the time to share your experience at Embassy Suites Austin-Arboretum. We love to hear "service was wonderful". Hope you come back to stay with us again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A peaceful stay"
We spent a beautiful time with my baby girl and guests were respectful of our time to rest.Genuine Hotels.com guest review
"good breakfast and indoor pool"
Overall it was a good choiceGenuine Hotels.com guest review
Wonderful place to stayGenuine Hotels.com guest review
"Nice hotel - but a bit noisey"
The room was very clean and comfortable. The complementary made to order breakfast was great. The hotel design with the room doors in an open atrium - a bit noisy when there are dozens of dozens of kids running unrestrained about the center of the hotel. I realize the hotel is not a baby sitter but it was unfortunate for me that so many kids where running […] everywhere - lots of shrieking and loud talking. I had my 10 year old son with me so its not like I don't like kids but we had an early trip so getting to sleep was tough. All that said I would stay again - and hope that the kiddie park situation is not a routine situation. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Austin-Arboretum Thank you for your comments regarding your recent stay at Embassy Suites Austin-Arboretum. We can assure you the noise from unsupervised children is not a regular occurance. We apologize for the disturbance but we do depend on the parents to supervise their children. Hope to see you back with us soon for a more relaxing experience.
"Perfect hotel for a Family"
This is our third time to stay at this hotel and everything was great. We stayed at this hotel the weekend that we moved our daughter to the UT campus. The hotel staff were accommodating and pleasant, the room was very clean, and the hotel was not far away from the UT campus. We enjoyed breakfast at the hotel - excellent food and service!Genuine Expedia guest review
"Great location"
My family and I came to austin For shopping and had never been before. The kids had a great time and so did the adults. Complimentary drinks in the evening and breakfast included what more could u ask for. And the beds were just the best. The location was great also. Near shopping center the domain and a toysrus right next to the hotel. Great servi […] ce! Read moreGenuine Hotels.com guest review
It was a great and quiet stay . Very comfortable and cozy. The breakfast was very good!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Very nice!!Genuine Hotels.com guest review
"Very nice hotel"
We enjoyed our evening at the hotel. We especially liked the swans.Genuine Hotels.com guest review
"would return in a heartbeat!"
room cleanliness was great, staff was very welcoming. comfort of suite excellent!!Genuine Expedia guest review
"One nighter"
We were dropping of our son to UT for school. It was a little bit further away than we thought, but the Hotel was awesome! Would have loved to stay longer !Genuine Hotels.com guest review
"Great for quiet night stay."
We stayed in the hotel as locals looking for a weekend get away. We found the quietness of our room to be fantastic unless most hotels. We also enjoyed the complementary happy hour and hot breakfast buffet.Genuine Expedia guest review
"Great Hotel"
Great Hotel. Really enjoyed our night there.Genuine Hotels.com guest review
"Wonderful"
Beautiful hotel! Very good service! Breakfast was wonderful!Genuine Expedia guest review
"Out of the way, but still convenient to sights!"
It was wonderful! Very clean, polite staff, decor was lovely, and the breakfast was excellent! I will definitely stay here again, and will refer this hotel as well!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Nice Lodging in Northwest Austin, TX"
Hotel facilities felt like the were "new." Staff was attentative, responsive, and welcoming.Genuine Expedia guest review
"Beautiful Hotel but..."
The hotel was beautiful and the experience was great however i was upset at the fact that I had reserve a room with two beds and instad I had to end up with a king bed and a couch that was truly unconfortable. Other than that everything was great and the breakfast was a major plus.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel!"
Excellent experience. Friendly staff. Great free breakfast!Genuine Expedia guest review
"Great place to stay in Austin"
The room was quiet and wonderfully clean. The hotel staff was extremely friendly. The hotel lobby was beautiful. All in all a wonderful stay.Genuine Expedia guest review
"Love the swans!"
It is a very relaxing hotel. The atrium is beautiful with a water feature, 2 white swans, and koi fish. Free drinks at cocktail hour and a great breakfast was included with our stay. The rooms are spacious and very livable. Staff was courteous. I can't think of any negatives at all.Genuine Hotels.com guest review
"close to venue"
Nice. The swans are beautiful. They really entertained the kiddos. The breakfast was wonderful. Our check- in clerk was VERY helpful, thank you! A couple of things we found in our room...shower curtain was torn and wet spot on floor in front of bed closest to the window. We were too tired to notify staff. But other than that, we will use Embassy Suites […] again!! Read moreGenuine Hotels.com guest review
"Great for me and my family."
I would definitely stay here again. And we enjoyed the breakfast.Genuine Expedia guest review
"Great family hotel"
The stay was wonderful. The staff were really good.Genuine Expedia guest review
"Great location"
Elevator issues and could not use stairs. Long waitGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Birthday Fun Day"
The only thing I didn't like about my stay was the fact that the ppol was indoors.Genuine Hotels.com guest review
"Breakfast ends at 9am...period."
We stayed in a little late to get some rest and the surly cook rudely told us that we were 15 minutes late to get our breakfast.Genuine Hotels.com guest review
Response by Embassy Suites Austin-Arboretum Thank you for taking the time to share your comments about Embassy Suites Austin - Arboretum. Your comments about the cook's behavior has been given to the appropriate department and corrective action is in place to ensure this does not happen again. Thank you for bringing it to our attentiion.
This guest did not leave a comment.Genuine Hotels.com guest review
"What can I say?"
The pool wasn't the cleanest. The shower/bath had a regular bathtub which was hard for my wife to get in and out of. She actually fell trying to get in the bath.Genuine Expedia guest review
Response by Embassy Suites Austin-Arboretum Thank you for taking the time to share your experience at Embassy Suites Austin - Arboretum. We apologize for the challenges you faced and hope you will stay with us in the future for a worry free stay.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Embassy Suites Austin-Arboretum We're very glad you had a 5 Star stay at Embassy Suites Austin - Arboretum.
This guest did not leave a comment.Genuine Hotels.com guest review
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