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Location.
Located in Austin (Northwest Austin), Holiday Inn Austin-NW Plaza/Arboretum Area is close to Arboretum at Great Hills Mall, Austin Art Space Gallery and Studios, and North Cross Mall. Also nearby are Norris Conference Centers and The Domain.
Hotel Features.
Holiday Inn Austin-NW Plaza/Arboretum Area has an outdoor pool, an indoor pool, and a spa tub. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center, a meeting/conference room, and secretarial services. The hotel offers 2 restaurants along with a bar/lounge. Additional amenities include a fitness facility, multilingual staff, and gift shops/newsstands. Onsite parking is complimentary. This is a smoke-free property.
Guestrooms.
The 194 air-conditioned guestrooms at Holiday Inn Austin-NW Plaza/Arboretum Area include safes and complimentary newspapers. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks, ergonomic chairs, and phones. Additional amenities include coffee/tea makers and hair dryers. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Holiday Inn Austin-NW Plaza/Arboretum Area has 2 restaurants on site. Room service is available.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Needs updating"
The bathroom needs major updating. The bathtub drained very slowly. The fan barely worked so there was too much humidity when you took a shower. When you flushed the toilet you had to hold the handle down for way to long. Also it was very hard to find if you are out of state.Genuine Hotels.com guest review
It was good except the bed had a hole in the center and wasn't comfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Loud"
This hotel is located out in the middle of a residential area. It was very loud. I could hear other guests talking, children running around screaming, laughing, playing. I'm not one that complains but this was terrible!!Genuine Hotels.com guest review
Response by Holiday Inn Austin-NW Plaza/Arboretum Area Please accept our sincere apologies for the noise you encountered. Our goal is to provide a good night's rest and it sounds as if we did not meet that minimum standard.
"Meh."
First, the first room we got hadn't been cleaned. Second, the location is less than ideal: getting to the hotel was frequently confusing, and even with Google maps it was a pain. Third, the breakfast was crazy expensive and only of slightly-better-than-average quality. The service was good, but the prices were simply too high.Genuine Hotels.com guest review
"Great time"
My wife and I live in Austin and like to go out and stay at places in town. No drinking and driving! So we have stayed at the Holiday Inn a few times. Rooms are nice, good price and we live the bar Legends that is attached the Hotel. Always a good time. Only wish they stayed open until 2am on the weekends. Overall. AwesomeGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
