4.3
out of 5
Excellent
(136 reviews)
(Neighborhood average
3.9)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
The staff was extremely pleasant and professional, from reception to housekeeping to restaurant wait staff. Hotel was nicely done, and the boutique-size... felt very comfortable, unlike huge chains. I felt the rate we paid was reasonable for Atlanta. The proximity to CNN, Phillips Arena, Georgia World Congress and Centennial Olympic Park could not have been better--made getting around so easy. The ONLY negative comment is that for late-night arrivals, especially in the rain, there was no clear signage indicating where to park--there was a sign indicating parking for Glenn's Kitchen and The SkyLounge, but unless you already knew those were part of the hotel, you would not assume that was where hotel guests also parked. When we called the hotel to assist us, we got recorded messages, so could not get any help with where to park. We wound up circling around several times before we finally figured it out. The thermostat in the rooms is pre-sset so you cannot change it if you want it cooler than 71 degrees F. Unfortunately, I find that in other hotels nowadays--something I really don't like. However, EVERYTHING ELSE was super about the Glenn Hotel and our visit! I would definitely stay there again, and I recommend it to others! by Teresa/interior designer from Tennessee on 05/02/13
