Hampton Inn & Suites Atlanta Galleria

First of all, as soon as we checked in, we went to look at the heated pool. The water was an unnatural color and there was a big sign saying "Sorry for the Inconvenience, the pool is temporarily closed". It looked like it had been closed months if not years. The breakfast was awesome I have to say, Hampton Inn's have the best free breakfasts of any […] hotel chain I have ever been to. Okay, second maintenance problem, one side of the weights in the weight room did not work. Thirdly, as we were leaving, I went to get some water and the person who spoke very little English told me there was no water as the sink was broken. I would not stay there again but did like the location. There were very few guests there when we were there and it was prom night in Atlanta, so that tells you something Read more

Genuine Hotels.com guest review

I booked the hotel for my grandkid to enjoy the pool, however upon check in I learned the pool was out of order. The did arrange for guest to use partnered hotel across the street. A little inconvenience, I could have booked with them. The room was clean, but out dated. I could feel the edges of themattress, the couch was not clean. If they would put […] money into a few updates the cose would be great, location is convienently located and quick to get downtown Atlanta Read more

Genuine Hotels.com guest review

It is in a great location. Clean with FRIENDLY staff.

Genuine Expedia guest review

Hotel was satisfactory and very close to nice mall and restaurants. Easy access to highway.

Genuine Hotels.com guest review

Hotel lobby area was being renovated but they tried to accommodate their guests the best they could. Should be fine now. Room was good size - 2 Queen Suite with kitchen and living area. I would probably stay there again if in the area.

Genuine Hotels.com guest review

We were celebrating my sons fifth b'day in Atlanta. He asked to go to Six Flags White Water and stay in a hotel with an indoor pool. We always choose Hampton Inn when possible. We were there on May 26 and checked out on May 27th. My only complaint is that the pool was full of atleast 10 teenagers being very roudy in the pool, unaccompanied by an adult. […] When i took my children to the pool they could not get in because it was unsafe. There were two more small children there to swim also who could not get in. However, when i went to the front desk and told the man working the desk, he came and handled the situation. I wish that I would have got his name because he was very nice to us and very professional. He was working the desk on Sat. night, May 26th at around 7pm. He was very helpful to us our entire stay, starting with us getting lost using our GPS to get there. He stayed on the phone with me until we found it. He made our stay much more enjoyable. Very friendly, professional and helpful. I hope that you will recognize him for a job well done because he deserves it. He always had a smile and made us feel welcome. The room itself was nice and clean. Because the pool is so small and it is extremely hot and musty in there, we probably will not return for swimming. However, if not there to use the pool, its a great hotel to stay at. Thank you to the man at desk for a job well done! Read more

Genuine Hotels.com guest review

I have used this hotel in the past for business as it is convenient to I-285 and Smyrna, GA where occasionally I have business. It has always been a good value. This trip however, the hotel showed signs of aging. The TV in the room had a picture tube which was losing color and clarity in the corners, the bathtub sink was pulled out from the wall (it […] looked like the caulking had cracked) and I had problems with the exercise equipment. The recumbant bike's seat would not move and I constantly bumped my knees; the stair stepper had to be reset by unplugging and replugging it in. I wound up just using the tread mill. On the plus side, the bed was very comfortable and the room overall was clean. Read more

Genuine Expedia guest review