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Location.
The Sheraton Atlanta Downtown is located in Atlanta, Ga., 4 blocks from Georgia State University. The World of Coca-Cola and the Georgia Aquarium stand 7 blocks from the hotel. Underground Atlanta and the Rialto Theater are positioned a half-mile away, while the Jimmy Carter Library and Turner Field are 2 miles from the hotel.
Hotel Features.
Dining options include martinis on the poolside terrace at Fandangles, leisurely breakfasts offered at Collage and mile-high sandwiches served at the hotel delicatessen. 24-hour room service is available. This property offers function space for groups of 10 to 800 people, 30 smaller conference rooms and a 45,000-square-foot convention area. Business amenities include wireless Internet access for a fee, and a business center. Sheraton Atlanta Downtown features landscaped grounds most prominent in the inner courtyard, where red-brick alcoves and wrought-iron tables surround an indoor/outdoor pool with a retractable roof. A 24-hour fitness center houses weight-training and cardiovascular machines.
Guestrooms.
This 12-story property offers 763 guestrooms equipped with wireless Internet access (surcharge). Sheraton Sweet Sleeper Beds feature 5 feather/down or hypoallergenic pillows, 300-thread count linens and white duvets. North Tower guestrooms contain complimentary lap top-compatible safes. South Tower accommodations include minibars and bathrobes. All accommodations include coffeemakers, flat-screen TV with ESPN premium channels, and 24-hour room service. Refrigerators available for a fee. All rooms are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Fandangles - A modern, elegant surrounding for an elegant dining experience. The restaurant specializes in Spanish tapas and has an extensive wine list. The private wine room in the back of the restaurant seats 20; reservations are required.
The Collage - A casual restaurant offering primarily buffet dining at both breakfast and lunch. Patrons are also welcome to order from the menu of American fare.
The Deli - This sandwich shop offers deli sandwiches, soups, salads, coffee, and fruits from early morning until late night. Small café tables surround the deli, and patio dining is available in warmer months.
In Room Dining - Features our finest cuisine, turning your room into one of the best downtown Atlanta restaurants. Available 24 hours a day.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests bringing dogs should contact the property for breed restrictions and other pet policy details. Contact information is provided on the booking confirmation email.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Overall service and staff were excellent, however our room had a damp smell and wasnt sure if this was the laundry or smell in the room itself, however it wasnt to the point of being unbearable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Wonderful, friendly, up to date, clean place to stay in downtown Atlanta. Great serfice from entire staff.Genuine Hotels.com guest review
"Great Value-Excellent location"
The hotel is very nice and the value was exceptional. I enjoyed my stay and would definitely stay again. The service was very good, and I did not have any negative issues.Genuine Hotels.com guest review
"A very nice stay , great hotel ...."
Every thing was very good , I will be back .Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Poor Maintenance"
The hotel needs a serious facelift inside and out except in open public areas. Rooms and hallways were gross and have an emerging odor. However, the staff was exceptionally friendly.Genuine Hotels.com guest review
"Way overpriced"
For this expensive hotel, they didn't even have free wi-fi. The toilet barely flushed. The bed sheet wasn't fitted, and came off every night. These things are all inexcusable for a 'quality' hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Wonderful stay, professional, courteous staff! We will be back.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Staff was extremely friendly and willing to help, the parking situation and procedures especially for checking out were rediculous. The hallways were dark and dreary. The "clean towels" hanging in the bathroom were covered in hair. I would not recommend anybody I know to stay at this hotel.Genuine Hotels.com guest review
Our hotel when we paid for it said we had free breakfast included and they tried to charge us $80 for breakfast for 2 adults and 2 kids.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Parking situation horrible"
The parking garage is horrible at this hotel. You have to walk through the car entrance to get into the hotel! On top of that they charge $22 a nite! Its just silly.Genuine Hotels.com guest review
"Not sure about a Sheraton"
Found a bed bug on one of the beds (looked it up on smart phone to verify), the battery for the safe was dead, the bathroom door lock was broken, the "white" towels had black stains on them. Would have been nice to have a small fridge in the room, a comparable room at a DoubleTree would have one. Over 6 dollars for a domestic bottle beer? Had it have […] been at least 4 dollars, I would have enjoyed two or three more and may have even had some more to eat. Sorry, not worth it. Did not know we had to walk on a small walkway next to traffic through the cold parking garage with our luggage to get from the car to the elevator, then back out from the elevator to the lobby. 29 dollars per night for valet or 24 for self parking, but did not use the car for the three days there. Not sure what was worse, paying extra for a valet to be used once or the 50yard dash in the cold with the bags? The area where the indoor pool was, was very nice and romantic! The staff was your typical Georgia friendly!!! That's always nice to see. Read moreGenuine Hotels.com guest review
"ONly complaint is room service"
I ordered a steak and chicken wings from room service around 7 pm on Sunday of my stay. They indicated over the phone that my food would be cooked and delivered to my room within 30 minutes. It wound up taking an hour and 15 minutes before my food was delivered. The food was excellent, but I was very grumpy sitting around my room for an extra 45 minutes […] waiting for my food as I was starving at that point. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel"
It was convenient to area restaurants, and the MARTA transportation system. We had a bad experience with room service but the management wiped all charges from my bill (including the food we were able to consume)! Everyone was very helpful and pleasant. I would definitely stay here again!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Convenient with indoor/outdoor pool!"
Went for a staycation for my birthday. Floated in the pool looking up at the clouds and stars. The weather was unseasonably warm for January. Couldn't pass up on swimming. Room service was exceptional, room was was huber-comfy! The only issues were the toilet took forver to flush and used so much water it took forever for the tank to fill up, and there […] was some mold (black mold) on the ceiling in the shower. View was nice from the window. Club Room had over-cooked potstickers, but very fresh fruit. You could take any and all foods from the Club Room up to your own room and keep coming back for more. Overall, really enjoyed my stay and had a relaxing time. I will return. Read moreGenuine Hotels.com guest review
my room was very nice. The bed was sooo comfortable! However, I requested a car pick me up @ restraurant and was told I would be called back. I called back after 30min and told they had tried to find me.??? I waitied 1 and half hrs for my ride. They sent a hired van which had no idenification as Sheraton. I wasted most of my evening. called them 3 times […] . Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"FIVE STAR"
having stayed in hotels all over the caribbean,mexico,costa rica, the staff at this hotel was our favorite. one night they brought us a bowl of chek mix treats to snack on while watching the football game. i ask if they had anything else to snack on, the chek mix was a little to salty for us . five minutes later they apologized for the chek mix and […] brought us a small fruit and chesse plate. we almost fell off our bar stools. great staff! beds were very comfortable. the rooms were a little small, very clean so we overlooked the size of the room. indoor pool was great, it was 20s and 30s outside. there is no doubt where we will stay from from now on, when in atlanta. book it you will like it. Read moreGenuine Expedia guest review
Response by Sheraton Atlanta Downtown Wow! Thank you so much for your wonderful and kind review. It sounds like you really enjoyed your stay here and we are so happy to hear it! We strive to accommodate all of our guests' needs and preferences so we are pleased you enjoyed your fruit and cheese plate! We look forward to your next stay with us. Until then, safe travels!
"Great hotel staff"
I made the mistake of taking a room on the same room as a college band and had to call front desk to take control of noise 3:00 a.m. in the morning. The front desk took care of it immediately...I have no problems with young adults but should not have taken the room on their room.Genuine Expedia guest review
Response by Sheraton Atlanta Downtown Thank you for sharing your review! We are pleased to hear you were impressed by our staff, particularly our Front Office team for promptly handling your noise complaint. Please accept our apologies for the disturbance. We enforce strict quiet hours from 11 pm to 7 am but at times it can be difficult to control throughout the whole hotel so we are grateful for your feedback. we hope to see you again. Safe travels!
"Great ubication"
The hotel was good, but the hallways smelled bad. The attention service was good. Perfect location.Genuine Expedia guest review
Response by Sheraton Atlanta Downtown Thank you for your review. It sounds like you really enjoyed your stay with us, particularly our location and service levels. We hope to see you again. Until then, safe travels!
"bring own pillows"
the bed was hard and pillows soft, cool pool and hot tube area, but I dont have any more to say or I would have said itGenuine Expedia guest review
"Bad choice"
Bad service, staff not good. Club lounge is a disappointment. Did not refill breakfast. Food at club lounge is suboptimal. Club lounge is a waste of money.Genuine Expedia guest review
"Great hotel for everyone"
Everybody was very kind with our family. We don't have any problems, except somrthing in the bathroom that was resolved immediately. ThanksGenuine Expedia guest review
"Very noce place"
The staff was very attentive and I was there on Christmas Day.Genuine Expedia guest review
"Disappointing"
I have stayed in hotels for years. I would guess over 3000 nights, in 20 countries and during all holidays. This is the first time ever that the hotel room was not cleaned. We left at 10 a.m. and came back at 10 p.m. The room had not been touched. The bed was unmade & no new towels. We had to vacate the room for 30 minutes while someone came to finally […] do the room. After a long day, this experience didn't win many points. So, the next day, I called housekeeping to make sure that the room was attended to. The room was fine when we arrived at 9 pm that night/ The surprise happened the next day when the alarm went off at 6 am. I normally check the clocks on the first night to make sure nothing is set but never the 3rd night. I guess the cleaning person got me back by setting the alarm for 6 am. My cell phone was set for 6:30. So, 1/2 hr sleep is no big loss. I just wouldn't stay at this place again. Read moreGenuine Expedia guest review
excellent thank youGenuine Hotels.com guest review
"Excellent place to stay when visiting Atlanta, GA."
The Sheraton, Atlanta is only about a mile from the Georgia aquarium and an excellent place to stay when visiting any of downtown Atlanta's attractions. The hotel is easily accessible from the Interstate and GPS directions took me directly to the lobby.Genuine Expedia guest review
"great experience"
Great hotel, very comfortable, clean and capable staff. The only annoying thing is the distance between the covered parking and the entrance. I had to walk all the way back through cars lane. But anyway, the uncovered self parking is much closer to the entrance.Genuine Expedia guest review
"Wonderful experience"
The hotel staff were second to none to where I have ever stayed. They bent over backward to assist in any way. With the exception of a minor elevator problem we were extremely pleased with our entire experience there. We would stay there any time that we are in Atlanta.Genuine Expedia guest review
"Great Hotel"
The rooms were cleaned with out any concerns, which is what I expected from the Sheraton. However, the staff topped the cake. Every single staff member I incountered showed the utmost respect and professionalism. This includes the front desk, restaurant, and valet parking. Everyone made us feel special for choosing the Sheraton for our visit. Today, […] customer service has gone down but not here! Read moreGenuine Expedia guest review
"Great hotel for anyone"
We stayed in the hotel for about 4 days and my girlfriend and I were very satisfied. Great room service, nice view of the city, we felt safe, free parking, and friendly staff . We will definitely stay at the same hotel if we ever visit Atlanta again.Genuine Expedia guest review
"Juust like the Ritz."
They were great. From start to finish. From the guy that greated us at the door and the guy that checked us in, were great. The bellman Cory and the conse(can't spell it) Jim who told us were to go for dinner. The house keeper went out of her way for my girl friend and made her feel at home. Even at 3 o'clock we met a employee in the hallway and he […] went out of his way to bring us more cups with a simle. Please pass it on to them. Read moreGenuine Expedia guest review
"Make sure you know what you are paying for online!"
I actually stayed here on Tuesday night and then on a Friday night. I used Expedia to book both nights and paid separately for each room. I paid the SAME amount for each room and booked a king size bed for BOTH nights. Tuesday night was excellent. I got exactly what i wanted and paid for. Then Friday came...i got to the room and realized the bed was […] a queen and the room was less than half the size of the first room. It made no sense. I paid for a king. I called the front desk to express concern and was only told that "all Kings were booked or unavailable due to construction and that the price of the queen and king were the same". How could the price be the same and why would i be allowed to book it AND PAY online if all rooms were taken? and why did i not get a refund of at least the difference in price since i paid it?? This makes no sense and it really upsets me the more i think about it to this day. I however, was polite and stayed in the tiny room and bed and then sadly was punished for being so polite and had to hear the loudest people all night and all morning that i have ever heard in my LIFE. The mixture of screaming and hysterical laughter and commentary from one room was perfect coupled with the room next door containing nothing but loud noises from people having **x all night and morning long. Needless to say, zero sleep. Read moreGenuine Expedia guest review
"Family Hotel"
Note that they do charge for parking at this hotel. Other than that it's nice and my daughter really liked the pool area.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Weekend stay"
The hotel was fine. Excellent service from the valets to the bellhops to the overall staff. Very comfortable bed and room was good for relaxing. Not much on the television though. Several channels were just advertising, so they could give you a free movie or something other than sports, news, and non-stop commercials. But other than that, enjoyed our […] stay. Read moreGenuine Expedia guest review
"Great Hotel for family or anniversary weekend."
My husband and I stayed at the Sheraton Atlanta for our anniversary. We wanted a quiet nice at a hotel and dinner out. The Sheraton is located in a very good spot, convenient to several nice restaurants, many walking distance. Very nice staff, they could not do enough for us, of course we were there on a quiet weekend. The hot tub was very nice, good […] size, but I thought it could be a hotter temperature. They are redoing the pool area and it looks like it will have a great resort look to it once its done. All and all, good value and very nice, clean rooms, and a very pleasant staff who was very helpful. Read moreGenuine Expedia guest review
"Loved the breakfast!!"
Great hotel- very luxurious for the price. It came with free parking and an amazing breakfast!!Genuine Expedia guest review
"Hotel Nice/Attached Parking Structure Needs Work"
The stay in the hotel was great, but parking way too expensive, and the parking structure set up is horrible. There should be a better walkway leading to the hotel, and an easier way to navigate out of the structure. For some reason they had orange cones everywhere. Barely enough room drive. There is absolutely no street parking in that part of downtown […] Atlanta. Also, they should offer free Wi-Fi in the rooms. They nickel and dime you that's why the room is so cheap. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Lacking some comforts"
Pillows were uncomfortable, room had musty smell (was on pool wing) and one night housekeeping didnt replace all towels/bsth mat. Deli was convenient for coffee/snacks. Decor of hotel nice. Staff friendly and helpful.Genuine Expedia guest review
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