4.4
out of 5
Excellent
(368 reviews)
(Neighborhood average
4.1)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
There were a few issues we encountered with the facilities- treadmill not working, pool area had an awful smell on our 1st of 3 nights (may have just... been some type of chemical), but was resolved my the 2nd night. My son and I had a problem with one of the elevators not closing (opening) all the way when we were getting into it one night. My biggest complaint was the per device (not per room) internet charge. We had 2 kids with tablets, and a laptop, which costed us an additional $30.00 per day! We made sure to make up for it by taking full advantage of the nightly manager's reception, which was great! Breakfast was by far the best "complimentary" breakfast I've ever had. Overall we had a good stay, but wish the front desk staff was a little more helpful and friendlier. Reviewed by a Hotels.com guest on Apr 23, 2013
