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All hotels in Oak Brook, Illinois, United States
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1 room,  2 adults 
Adults Children
Room 1:

DoubleTree by Hilton Chicago - Oak Brook

41.852973, -87.948278
3.5 stars
1909 Spring Rd, Oak Brook, IL, 60523 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $74
available on 05/22/13
Price Match Guarantee
4.2 179 5

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    Image of DoubleTree by Hilton Chicago - Oak Brook, Oak Brook
    4.2 out of 5 Excellent (179 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Location.
    This Oak Brook hotel is near Oakb Brook Center mall, Yorktown mall, Morton Arboretum, and 1.5 miles from the Drury Lane Complex. Brookfield Zoo is 6 miles away.

    Hotel Features.
    DoubleTree by Hilton Chicago - Oak Brook has an indoor pool, a spa tub, and a fitness facility. Business amenities include a business center, complimentary wireless Internet access, audio-visual equipment, and 30,000 square feet of meeting/conference space in 15 rooms. The hotel also has 3 restaurants, serving American cuisine, and a bar/lounge. Self-parking and valet parking are available. This is a smoke-free property (fines may apply for violations).

    Guestrooms.
    DoubleTree by Hilton Chicago - Oak Brook guestrooms include signature Sweet Dreams™ beds, Wolfgang Puck coffee, and Crabtree and Evelyn toiletries. Guestrooms have 37-inch flat-panel TVs with premium satellite channels, HBO, ESPN, and MP3 docking stations.

    Complimentary wireless and wired Internet access are available. Rooms also provide desks, phones, coffeemakers, and complimentary daily newspapers.

    41.852973, -87.948278
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    DoubleTree by Hilton Chicago - Oak Brook
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    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    One King Bed Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the lake or water. Signature bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    z-One Queen Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • 1 queen
    Desk. Television with premium cable/satellite channels and pay movies. Complimentary Internet access. Fax machine and in-room safe. Complimentary newspapers. Shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning. Refrigerator and turndown service available on request.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    King Accessible With Bathtub

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the lake or water. Signature bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    Executive Two Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room overlooks the lake or water. Signature bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This guestroom features a king bed and view of the landscaped grounds or surrounding area. Room amenities include a desk, armchair, 32-inch LCD TV with premium satellite channels and pay movies, clock radio with MP3 docking station, coffee maker with Wolfgang Puck coffee, fax machine, in-room safe, and complimentary newspapers. Wired and wireless Internet access are available (surcharge). The bathroom has a shower/tub combination, hair dryer, makeup/shaving mirror, and complimentary Crabtree and Evelyn toiletries. Additional amenities include air conditioning, blackout drapes/curtains, and electronic check-out. Refrigerator and turndown service available on request. Non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    Executive One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the lake or water. Signature bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    Two Double Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This guestroom features 2 double beds and a view of the landscaped grounds or surrounding area. Room amenities include a desk, armchair, 32-inch LCD TV with premium satellite channels and pay movies, clock radio with MP3 docking station, coffee maker with Wolfgang Puck coffee, fax machine, in-room safe, and complimentary newspapers. Wired and wireless Internet access are available (surcharge). The bathroom has a shower/tub combination, hair dryer, makeup/shaving mirror, and complimentary Crabtree and Evelyn toiletries. Additional amenities include air conditioning, blackout drapes/curtains, and electronic check-out. Refrigerator and turndown service available on request. Non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    Two Bedroom Suite, One King Bed, Non-Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the lake or water. Signature bedding, cotton linens, and blackout drapes/curtains invite a good night's sleep. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    1 King Balcony Non Smoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This guestroom features a king bed and balcony. Room amenities include a desk, 32-inch LCD TV with premium satellite channels and pay movies, clock radio with MP3 docking station, coffee maker with Wolfgang Puck coffee, fax machine, in-room safe, and complimentary newspapers. Wired and wireless Internet access are available (surcharge). The bathroom has a shower/tub combination, hair dryer, makeup/shaving mirror, and complimentary Crabtree and Evelyn toiletries. Additional amenities include air conditioning, blackout drapes/curtains, and electronic check-out. Refrigerator and turndown service available on request. Non-smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Courtyard view
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • MP3 docking station
    • Phone
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Satellite TV service
    • Shower/tub combination
    • Signature bedding
    • Speakerphone
    • Turndown service (on request)
    • Voice mail
    • Wake-up calls
    • Water view

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Pets not allowed
    • Early departure fee charged
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Caters to families
    • Caters to groups
    • Noise-free rooms not guaranteed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Pool table
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Ballroom(s)
      • Bar/lounge
      • Conference center
      • Free self parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Meeting facilities size (feet) - 30000
      • Meeting facilities size (meters) - 2700
      • Number of floors - 7
      • Number of meeting/conference rooms - 15
      • Number of restaurants - 2
      • Shopping center shuttle (complimentary)
      • Total number of rooms - 427
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Iron/ironing board
    • Makeup/shaving mirror
    • Speakerphone
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Courtyard view
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • ESPN
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • Lake view
      • MP3 docking station
      • Phone
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Satellite TV service
      • Shower/tub combination
      • Signature bedding
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Water view
    • Services
    • Free parking
    • Multilingual staff
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Spa tub
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Hair salon
      • Laundry facilities
      • Limo or Town Car service available
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Atrium Café - This lively lobby café offers casual American fare, including sandwiches, salads, and pastas. Open for breakfast and lunch.


    Foxes Bar and Grille - A Chicago-style sports bar with red-brick walls, dark-wood furnishings, and a big-screen TV. Serving cocktails, specialty drinks, and sandwiches from late morning until late night.


    The Den Wine Bar and Restaurant - (Formerly Anthony’s Steak House.) Serving a small plates menu and affordable fine wines in a comfortable dinner setting overlooking Salt Creek. Full bar.

    Recreation

    Guests can use an expansive fitness center with treadmills, stationary bikes, elliptical machines, and free weights. An indoor lap pool and spa tub are also available.
    York Woods Forest Preserve, 1.5 miles from the hotel, has jogging, bicycling, walking, and hiking trails, as well as picnic areas. The 18-hole courses at Oak Brook Golf Club and Fresh Meadow Golf Club are both within two miles of the hotel. Ruffled Feathers Golf Club has an 18-hole course designed by Pete Dye and his son P.B. Dye, and is 15.5 miles away.
    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Sports center nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Hot and cold buffet breakfast fee: USD 16.95 for adults and USD 8.00 for children (approximately)
    • Valet parking fee: USD 8 per day (in/out privileges)
    • Early check-in fee: USD 25.00
    • Late check-out fee: USD 20.00
    • Refrigerator fee: USD 30.00 per stay
    • In-room microwave fee: USD 30.00 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Oak Brook, Illinois, United States
    Map
      of

    Area map

    A short guide to Lombard - Oak Brook

    Otherwise known as the Lilac Village, Lombard has hosted a Lilac Festival every May since 1930. “Little Orphan Annie House,” built in the Italianate architectural style, serves as a museum to the Harold Gray character created there. Oak Brook boasts the Oak Brook Sports Core, which features polo fields, a golf course, swimming and tennis facilities.

    see all hotels in Oak Brook

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Oakbrook Center Mall - 300 yards

    0.50 - 1.0 mi

    • Drury Lane Theater - 900 yards
    • Yorkfield - 1200 yards
    • York Woods County Forest Preserve - 1600 yards

    1.0 - 3.0 mi

    • Utopia - 1.2 miles
    • Oak Brook Golf Course - 1.3 miles
    • York Center - 1.8 miles
    • Graue Mill and Museum - 2.5 miles
    • Highland Hills - 2.7 miles
    • Ty Warner Park - 2.9 miles

    3.0+ mi

    • Chicago O'Hare Airport - 8.9 miles
    • Chicago Midway Airport - 12 miles
    • Chicago DuPage Airport (DPA) - 16 miles
    • Chicago Executive Airport (PWK) - 18 miles
    • Romeoville Lewis University Airport (LOT) - 19 miles
    • Joliet Park District Airport (JOT) - 26 miles
    • Aurora Municipal Airport (AUZ) - 27 miles
    • Gary - Chicago Intl. Airport (GYY) - 32 miles
    • Waukegan Regional Airport (UGN) - 39 miles
    All hotels in Oak Brook, Illinois, United States
    Reviews
    • All (179)
    • Business (31)
    • Romance (11)
    • Family (21)
    • Friends (5)
    • Other (111)
    4.2 / 5
    Excellent

    Score breakdown (from 179 reviews)

    • 5.0
      (84)
    • 4.0
      (59)
    • 3.0
      (23)
    • 2.0
      (8)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.3
    • Comfort
      4.1
    • Condition
      4.2

    Reviews: Overall

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair
    "Disappointment all around"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Room was tired and old. Shower controls worked so hard, my wife and kids didn't have enough strength to lift the sluggish knob. Beds were hard and uncomfortable. Worst part of room was that the a/c didn't work and it was miserably hot all night long. Kids wanted to swim in pool, but when we got there, there were no towels. Then we noticed the water […] was all cloudy and gross. Management said they would check it out, but after 20 minutes we gave up and went back to our hot room. Happy we were only in town one night. Would not stay there again. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    GP
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair
    "never again"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      3.0
    Ugh! We booked a king room and when we checked in we got a standard. When we approached the desk the employee said thats all they had available and that Expedia does not allow you to pick room size. After several minutes of arguments we decided to leave it be. We went back to our room to get ready to go out for the evening only to find our room had […] no hot water in the shower. Then to top it off the was what sounded like a party in the room next to us. We had an awful night sleep. Needless to sa y we will not be staying at another double tree. They didnt even offer us anything for our troubles. Read more
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    A Traveller
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair
    "Oakbend Double Tree"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    The room was small and somewhat up to date but the bed was lumpy and the bathroom was very dirty.
    Genuine Expedia guest review
    Response by DoubleTree by Hilton Chicago - Oak Brook It is the goal of the DoubleTree Chicago Oak Brook to provide our guests with the very best service and when we fall short of doing so, it is important for us to know. Thank you for reaching out to us about the housekeeping issues in your room as we will alert our staff to the importance of keeping to our high standards. We hope to be able to welcome you back and regain your trust during a future stay.
    Other trip
    Jul 27, 2012
    A Traveller
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair
    "They dont care about individuals. Groups only!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    A very disappointing stay. Small room. Each day something was missing from the coffee service. $10/day per device internet access. The ice machine on my floor was broken for 2 days. The pillows are small and all the same (we like a variety as we have different preferences) We had to manuever through tables setup for a convention to get to/from the […] pariking garages which isnt convienient in the first place. The sportsbar food was quite disappointing and when we went to the wine bar for a quieter venue, it was closed for a private party. If you need breakfast before heading off to the airport, dont get there at 6 AM. They dont wake up until 6:30 (which was too late for us). This will be my last stay at a double tree because they are much more concerned about groups at the expense of the individual. When I finally get away with my love/spouse, I want it to be a wonderful experience. Read more
    Genuine Expedia guest review
    Response by DoubleTree by Hilton Chicago - Oak Brook Thank you for taking the time to post your comments about your stay. It is certainly critical to receive this kind of feedback from our guests, so that we can continually have the opportunity to evaluate our service and make improvements when needed. We are reviewing your comments with the appropriate departments and apologize for any missed opportunities during your stay to make it more enjoyable. Thank you again for your feedback.
    Other trip
    May 9, 2012
    pilotjack59
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair
    "Double Tree in Oak Brook IL."

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The room was not worth the price. The walls have not had paint since it was built. When I woke up and wanted my privacy, my toliet was not working. If you stay there don't stay in room TWO SIX SEVEN!!!!!!
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Bellmen and doormen will not help you unload your car or help you with your luggage. They ...on several occasions just let you carry your own bags and you have to go find a luggage cart yourself. I asked one bellman if they had a luggage cart...he replied, while reading a newspaper" they are all being used" He didn't even say he would help. I will NOT […] stay here again. Read more
    Genuine Hotels.com guest review
    5 night family trip in Dec 2011
    A Traveller
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Hotel ran out of bath towels!!!!!
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2011
    A Traveller
    US

    DoubleTree by Hilton Chicago - Oak Brook
    2.0 / 5
    Fair
    "Not impressed"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    For a quote 3.5 star hotel ( not so much) No fridge or microwave in room. Beautiful view of a roof top. Will not be back , when next in Chicago area.
    Genuine Expedia guest review
    Business trip
    Mar 15, 2011
    Dave
    US

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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    DoubleTree by Hilton Chicago - Oak Brook

    3.5 stars

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