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All hotels in Long Beach, California, United States
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1 room,  2 adults 
Adults Children
Room 1:

The Queen Mary

33.752368, -118.191503
3 stars
1126 Queens Hwy, Long Beach, CA, 90802 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $119 $95
available on 05/29/13
Price Match Guarantee
4.0 1244 5

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    Image of The Queen Mary, Long Beach
    4.0 out of 5 Excellent (1,244 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    look forward to another stay. Will recommend. The bathroom shower is a little tight and shower head short but considering the age of the ship very good.... by a Hotels.com guest on 05/13/13

    Overview

    Floating Art Deco hotel with spa and 3 restaurants

    The Queen Mary is a famous floating icon in Southern California and the best-known visual point of reference in Long Beach. You can go on a tour of the hotel, dine in style at onsite Sir Winston's, or enjoy royal treatment at the hotel's full-service spa.

    Deluxe suites feature Art Deco decor, including polished wood-paneled walls and original photography. Pillowtop mattresses and flat-screen TVs add modern comfort. Rooms have iPod docks and WiFi.

    A destination in its own right, The Queen Mary is full of permanent exhibits, shows, and tours. You can also spend an afternoon searching for the perfect souvenir in onboard shops and boutiques. Retro Observation Bar has original artwork and vintage torchiere lamps.

    Bathroom have toiletries by Crabtree & Evelyn.

    The Pike, a massive waterfront entertainment district with a Ferris wheel and Laugh Factory comedy club, is located 1 mile from this unique resort.
    33.752368, -118.191503
    Hotel coordinates:

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    The Queen Mary
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    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe Two Twins

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    2 twin beds. Desk. Television with premium cable/satellite channels and pay movies. iPod docking station. Wireless Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Shower/tub combination. Designer toiletries. Air conditioning. Refrigerator, hair dryer, and iron/ironing board available on request. Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Flat-panel TV
    • Hair dryer
    • Individually decorated
    • In-room massage available
    • In-room safe
    • iPod docking station
    • Iron/ironing board (on request)
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Inside Two Twins Cabin

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    2 beds. Desk. Television with premium cable/satellite channels and pay movies. iPod docking station. Wireless Internet access (surcharge). High-speed wired Internet access (surcharge). iPod docking station. Phone. Fax machine and in-room safe. Complimentary newspapers. Private bathroom. Shower/tub combination. Designer toiletries. Air conditioning. Refrigerator, hair dryer, and iron/ironing board available on request. Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Flat-panel TV
    • Hair dryer
    • Individually decorated
    • In-room massage available
    • In-room safe
    • iPod docking station
    • Iron/ironing board (on request)
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Inside King Cabin

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Desk. Television with premium cable/satellite channels and pay movies. iPod docking station. Wireless Internet access (surcharge). High-speed wired Internet access (surcharge). iPod docking station. Phone. Fax machine and in-room safe. Complimentary newspapers. Private bathroom. Shower/tub combination. Designer toiletries. Air conditioning. Refrigerator, hair dryer, and iron/ironing board available on request.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Flat-panel TV
    • Hair dryer
    • Individually decorated
    • In-room massage available
    • In-room safe
    • iPod docking station
    • Iron/ironing board (on request)
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    Deluxe King Cabin

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. Desk. Television with premium cable/satellite channels and pay movies. iPod docking station. Wireless Internet access (surcharge). Fax machine and in-room safe. Complimentary newspapers. Shower/tub combination. Designer toiletries. Air conditioning. Refrigerator, hair dryer, and iron/ironing board available on request. Non-smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Flat-panel TV
    • Hair dryer
    • Individually decorated
    • In-room massage available
    • In-room safe
    • iPod docking station
    • Iron/ironing board (on request)
    • Multi-line phone
    • Pay movies
    • Pillowtop mattress
    • Premium TV channels
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Resort fee charged at hotel/condo
    • Check-out time is: noon
    • Minimum check-in age is: 21
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Pet maximum weight in kg is: 11.34
    • Pet maximum weight in lb is: 25
    • Maximum number of pets per room: 1
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Luggage storage
    • Number of buildings/towers - 1
    • Number of floors - 3
    • Shopping on site
    • Total number of rooms - 314
    • See more facilities
      • Number of coffee shops/cafes - 3
      • Number of restaurants - 3
      • One meeting/conference room
      • Parking limited (surcharge)
      • Rooftop terrace
      • Self parking (surcharge)
      • Snack bar/deli
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
      • Year Built 1936
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Hair dryer
    • In-room massage available
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Shower/tub combination
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Designer toiletries
      • Flat-panel TV
      • Individually decorated
      • iPod docking station
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa services on site
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Massage - spa treatment room(s)
      • Multilingual staff
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Accessibility Features**
    • Accessible parking

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in ISO 14001 Environmental Management Standard, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • The property is a member of Historic Hotels of America.

    Dining

    A champagne buffet brunch is served Sundays in the Grand Salon, which was once the ship's first-class dining room. Food stations serve salads, omelets, seafood, beef, and desserts; dress is business-casual.

    Sir Winston's - Continental and California cuisine are served in semi-formal dining room with panoramic coastal views. Dinner daily. Menu highlights include rack of lamb, roast duck, prime rib carved tableside, and Maine lobster. Extensive wine list.

    Chelsea Chowder House & Bar - seafood restaurant with a classic New England chowder house atmosphere. Restaurant serves only sustainable seafood from around the world. Menu features a variety of appetizers including oysters on the half shell or fried calamari. Main course choices include seafood kettles and a brewed food menu featuring Guinness braised beef short ribs, bass ale-battered black cod fillet, and more. Every table has ocean and city views.

    Observation Bar - Cocktails, cheese and crackers, coastal views and occasional live entertainment are offered in the former first-class lounge. Open daily until late evening.

    The Promenade Café - This casual restaurant serves salads, sandwiches, pastas, and Angus beef. Harbor views. Breakfast, lunch, dinner. Room service is available from early morning until late evening.

    Things to do

    The hotel offers daily guided tours of the Queen Mary ship. Tours cover the ship's World War II service, art deco design, and paranormal sightings.

    Recreation

    The modest fitness room on the main deck is equipped with treadmills, stationary bikes, weight machines, and a large bathroom with a shower and towels. The spa offers massages, facials, reflexology, and chiropractic body work by appointment (surcharge; closed Mondays). (The ship's two swimming pools are no longer in use.)

    A few yards from the ship's entrance, the Queen Mary Events Park offers paved paths around a large grassy area. To enjoy these paths and nearby areas, bicycle rentals are available on-site. The hotel offers a 3-speed cruiser bike, a tandem bike, a single Surrey (3 adults and 2 small children) or a double Surrey (6 adults and 2 small children).

    Activities offered within a mile of the hotel include boating, fishing, whale watching, jogging, tennis, and swimming. Nearby public golf courses are Recreation Park Golf Club (6 miles), Bixby Village Golf Course (7 miles), Skylinks Golf (10 miles), and El Dorado Golf and Nature Center (13 miles). The Pike at Rainbow Harbor, easily accessible by water taxi, offers bowling, video games, a turn-of-the-century carousel, and movie theaters.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Basketball nearby
    • Bicycle rentals on site
    • Boating nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Motor boating nearby
    • Personal motorized watercraft on site
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Segway rental/tour nearby
    • Surfing/boogie boarding nearby
    • Swimming nearby
    • Tennis nearby
    • Water skiing nearby
    • Whale-watching nearby
    • Windsurfing nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 9.95 per accommodation, per night (effective 1 May 2013)

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.99 (rates may vary)
    • Fee for wireless Internet in all public areas: USD 9.99 (for 24 hours, rates may vary)
    • Fee for wireless Internet in business center: USD 3.00 (for 15 minutes, rates may vary)
    • Self parking fee: USD 17.00 per day (in/out privileges)
    • Valet parking fee: USD 20.00 per day (in/out privileges)
    • Pet fee: USD 75 per room, per stay (maximum USD 150 per stay)
    • Deposit: USD 50 per night
    • Late check-out fee: USD 40
    • Refrigerator fee: USD 15.00 per stay
    • Rollaway bed fee: USD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Long Beach, California, United States
    Map
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    Area map

    The Queen Mary Long Beach

    A short guide to Long Beach

    Long Beach, with its immense port, is a hub for commerce and leisure on the Pacific. Freighter ships haul imported goods, pleasure cruises depart for Catalina Island, and the Queen Mary, the storied trans-Atlantic liner, is moored in the city’s bay. The Aquarium of the Pacific is nearby. At night, downtown’s Pine Avenue strip and Belmont Shore’s Second Street are prime entertainment spots.

    see all hotels in Long Beach

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • RMS Queen Mary - 100 yards
    • Long Beach Cruise Terminal - 300 yards

    0.50 - 1.0 mi

    • Shoreline Village - 900 yards
    • Long Beach Aquarium of the Pacific - 1400 yards
    • Long Beach Convention and Entertainment Center - 1500 yards
    • Pike at Rainbow Harbor - 1500 yards
    • California State University-Office of the Chancellor - 1700 yards

    1.0 - 3.0 mi

    • Long Beach - 1.0 mile
    • One World Trade Center - 1.1 miles
    • City Place Shopping Center - 1.4 miles

    3.0+ mi

    • Long Beach Municipal Airport (LGB) - 5.3 miles
    • Torrance Airport (TOA) - 9.2 miles
    • Compton - Woodley Airport (CPM) - 10 miles
    • Hawthorne Municipal Airport (HHR) - 14 miles
    • Fullerton Municipal Airport (FUL) - 15 miles
    • Los Angeles Commerce Business Plaza Heliport (JBP) - 16 miles
    • Los Angeles International Airport (LAX) - 18 miles
    • Orange County John Wayne Airport (SNA) - 20 miles
    • Santa Monica Airport (SMO) - 24 miles
    • Industry Hills Heliport (JID) - 24 miles
    • El Monte Airport (EMT) - 24 miles
    • Avalon Airport In the Sky (CIB) - 27 miles
    • Pasadena, CA, United States (JPD-Pasadena Heliport) - 30 miles
    • Burbank Bob Hope Airport (BUR) - 32 miles
    • La Verne Brackett Field (POC) - 33 miles
    • Chino Airport (CNO) - 34 miles
    • Van Nuys Airport (VNY) - 36 miles
    • Upland Cable Airport (CCB) - 38 miles
    • Ontario Intl. Airport (ONT) - 41 miles
    • Riverside Municipal Airport (RAL) - 45 miles
    All hotels in Long Beach, California, United States
    Reviews
    • All (1244)
    • Business (118)
    • Romance (183)
    • Family (126)
    • Friends (58)
    • Other (759)
    4.0 / 5
    Excellent

    Score breakdown (from 126 reviews)

    • 5.0
      (50)
    • 4.0
      (42)
    • 3.0
      (23)
    • 2.0
      (8)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.1
    • Comfort
      4.0
    • Condition
      3.9

    Reviews: Overall

    • < Previous
    • Page 1 of 3
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    The Queen Mary
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    look forward to another stay. Will recommend. The bathroom shower is a little tight and shower head short but considering the age of the ship very good.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Interesting in itself. Free to walk around the shipt . Cost less than most motels,
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    CER
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "Nice ship"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    rooms are nothing great but the boat it self was amazing!
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Lea
    US

    The Queen Mary
    3.0 / 5
    Good
    "Part of history"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    The food in the bar was good, the room clean but hard to find and no one in sight to ask. I would not recommend the inside rooms the layout is very strange. If you have plans on the main shore side you will have to drive . So plan ahead. Front desk was sure we wanted to upgrade for an additional $30. Internet extra fee
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Sandra
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "getaway with teens"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Stayed with grandkids, teens 15 & 16. Upgraded to the Windsor Suite, it was luxury, had a king room with bath, a stateroom, another full bath, long hallways, small twin room with sink/vanity. 2 tv's....felt like we were queens/kings! Wished we could have sailed away for weeks on end in those rooms! Service also is exemplary...everything you could wish […] for in a pretend cruise.... Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    JNB
    US

    The Queen Mary
    3.0 / 5
    Good
    "Once in a lifetime is fine"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    My 2 children and I stayed here for one night and requested a room that was haunted (as seen on popular ghost adventure show). Sorry to say that we had no paranormal activity, although the kids did try to get them to visit us. Some minor discomforts: bathtub not for a pleasantly plump person, toilet for shorter than average person, very stuffy at night […] with the heat on, luckily had porthole windows to open and get the bay breeze in. Check-in was great /Check out was good. Bit costly for parking and not sure why if we were guests of the hotel for one night. I can see if for longer term or visiting. I would say that this is not a place for children unless they are into ships and history. Mine were bored and they are 12 and 7. This was surely only a once in a lifetime thing and now can cross it off our bucket list. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Gummdrop
    US

    The Queen Mary
    3.0 / 5
    Good
    "different"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    it was what I expected. Nothing special.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    The Queen Mary
    2.0 / 5
    Fair
    "wanted something different"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    I made reservations with Hotels.com for 2 adults and 1 child. Checked in they told me they didn't have room for a child in the room we booked and would have to up grade me to the deluxe room and charge me another $23.00 in order for my 8 year foster child to stay with us. Second time this has happened to me at this place, I will never stay at the Queen […] Mary again and I won't recommend it to anyone.... Read more
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    The Queen Mary
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    US

    The Queen Mary
    3.0 / 5
    Good
    "Aging Queen"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Pleasant over night stay. Interesting way to tour this old ship. Historical comments and pictures posted throughout the ship. Suspect most visitors stay no more than one night. Rooms are comfortable and mostly preserved original fittings including hot and cold running fresh and salt water. Spaces are darker than most modern cruise ships and lacked the […] elegance I expected to find. Overall worth the visit. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    John
    US

    The Queen Mary
    2.0 / 5
    Fair
    "Bad Experience"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Very old and dirty Hotel ...
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    Jorge S.
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "I have to say it's interesting"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    it was interesting, but not so clean or confortable. additional parking fee is $17.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    linda
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "nice place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It is a great experience to visit this place. Because its old ship - it cannot be luxury. But it os pretty decent and the price is not too bad either. Overall we left happy and excited anout this place
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Once in a life time"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We took my parents there as a surprise and we were all so pleased with the stay. The thought that they were filming a movie was just great! I just wish we could have watched. The bed, especially the pillows, was the best.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2012
    Debbie
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "fun stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Queen Mary was a very comfortable, fun place to stay. I would recommend it and the tours that are given. The food at the cafe was delicoius. The service was very good as well.
    Genuine Hotels.com guest review
    1 night family trip in Nov 2012
    CT
    US

    The Queen Mary
    3.0 / 5
    Good
    "Loud night"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was nice but there was a lot of noise outside for a haunted house. We were not told about this when booking the hotel. It was a rough night and then we had to leave our room due to kids pulling the fire alarm somewhere in the hotel. We received no apology from the hotel.
    Genuine Hotels.com guest review
    1 night family trip in Oct 2012
    Daniel
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "Amazing place to stay, bad food"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Queen Mary had great rooms and it was a fun place to stay. We ate at the restaurant on the boat and it was overpriced and below average food. I would definately recommend staying there, just eat off the boat.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Loved it!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, we can't wait to stay again. Only things I didn't like was that we didn't get a room with a window, there were some hairs on the bed and towels, and finding someone on the deck to give you directions was impossible. Overall the hotel and rooms were clean, the food was great, and there was so much to see and do we really didn't even need […] to leave the ship! Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    TabC
    US

    The Queen Mary
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay. It was fun to explore the boat and spend the night on a ship my mom had traveled on 48 years ago. It is definitely old, but that was to be expected. The only food available on the ship is expensive, so if money is an issue, you will need to leave the ship. The room walls are paper thin. There were some people that checked in next […] door to us late at night and they were very loud. It felt like they were in our room. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Sheila
    US

    The Queen Mary
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Perfect for us.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "A must see"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it!
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Pam
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "When the hotel is an attraction"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A very special treat, to have your overnight stay also be a very interesting and historical attraction... and then wake up to have sunlight streaming through a portal and see the blue water and Long Beach skyline. and a special word about the service: I mistakenly booked the wrong night and the property was sold out. It was 11pm, yet the front manager […] Elizabeth M. tried all the surrounding hotels. They were all full. Finally, she was able to find 2 great rooms for us... and made the last day of a vacation extra-special. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Doug V.
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "one time stay to see Princess Diana exhibit"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The room we got was very large and spacious (2 twin beds with window). I was surprised because I cruise a lot and today's ships don't have spacious rooms like this one. The beds were most comfortable! A true bonus. The condition of the ship seems a little rundown. It's a shame because it's truely a beautiful ship.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "Wonderful experience!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The front desk staff was very helpful. Everyone we met was friendly. The Observation Bar was fantastic and offered tasty muddled Mojitos. Wandering the ship offered a nice distraction. The Princess Diana collection was interesting. Make sure you show your room key when purchasing tix bc it is much cheaper. Traveling across the harbor is easy on either […] the water taxis or the free bus. Read more
    Genuine Hotels.com guest review
    4 night family trip in Jul 2012
    Janelle
    US

    The Queen Mary
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    It was a great experience to stay in Queen Mary for a couple of nights. The television did not work when we arrived. We reported it several times and no one came to fix it. Following morning, we went to the front desk and reported it. When we came back that afternoon, the television was fixed. Walls are thin too. We could hear the conversation of the […] guests on the other side of the wall. So we turned up the volume of the television in the room we stayed. Overall the room was clean. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "It's not a hotel. It's an experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was awesome! What a great hotel! The ship is gorgeous with a long plush history. Walking the decks was a royal treat! Can't say enough about the facilities! Talk about kid friendly! Brought out my inner child as well and I couldn't get enough of checking out the woodwork and original fittings, art and rigging. WOW! The hotel staff was incredibly […] wonderful as well. They were all helpful and friendly. The night manager was the leader in customer service and we are very much appreciative. We would recommend this experience to kids of any age! Better yet, leave the kids home and enjoy being the child yourself! Read more
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    nabenom
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Somewhere in time..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall our family stay was terrific. With the exception of our check-in hostess, the staff appeared to avoid customers as if to dodge inquiries and/or questions regarding the Queen Mary. However, we appreciated the ambiance of the Queen Mary.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    Moment in time...
    US

    The Queen Mary
    1.0 / 5
    Poor
    "Worst hotel i have ever stayed"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    The Queen mary hotel is too old. I liked the concept of the hotel but once i got into the room i was so disappointed. I made two night reservation but i cancelled next night right after i got into my room. Mattress smelled so bad, the bathroom was too small and old. Moreover, i pay extra 20 dollars for bayview but the window was too small, high and […] dirty so i could not even see the bay view. The worst hotel in my entire life. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was fun to be at a hotel that had lots of interesting places to explore.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    A Traveller
    US

    The Queen Mary
    3.0 / 5
    Good
    "Interesting stay"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    There was a festival called Ink & Iron going on for the weekend. We checked in on the last day of the event. It made parking & getting our luggage to the ship very difficult. The staff was very nice to give us a free upgrade in order to put us on the other side of the ship from the festival. There was live music (very loud live music). Had we known […] about the festival, we would not have opted to stay on the Queen Mary this time. It is a fun place to spend the night otherwise. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    A Traveller
    US

    The Queen Mary
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Away from the crowds, but close enough."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was my 3rd stay of 2+ nights on The Queen. My opinion is highly biased: The Queen is our Base Camp for SoCal vacations. Negatives would be thin walls and no late night coffee other than room service. The room rate is comparable to the usual Hotel Brand Names, but better when you consider this historic venue and ocean locale. It's away from busy […] LA, but within 20 mins to Santa Monica/Hollywood/LA/Disney, etc. The rooms are always clean. NO BUGS! The beds are most comfortable with a down top mattress or pad and a down pillow. The carpet is clean aka your sock bottoms/bare feet are not filthy. The bath is amply stocked with quality toiletries and clean towels that are not threadbare. The water pressure is full force and better than the pipes in my apt! Bubble bathers will LOVE the tub, but there is a SPA on board. No A/C, but the functional window size portholes allow for GREAT airflow. The service reps (bell hops/front desk/housekeeping/food service/gift shop) are very friendly and accommodating. Parking is alongside The Queen for $15 per night with in/out privileges. This ship has everything I need to enjoy a relaxing stay...sun deck, sweet bed, food, a small gym, and a paved path along the harbor into Long Beach for walking/biking/skating/etc. You can take the water taxi or Catalina Island Express from The Queen's dock. I have my own Wi-fi, so I don’t know what The Queen charges. Flat screens with tons of channels if you prefer to veg inside :) Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2012
    Mr Bumpy's Woma
    US

    The Queen Mary
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    When we checked in, I informed the employee at registration that I had recently had a hip replacement and would appreciate a room close to the lobby, restaurants etc. ; instead we were assigned to a room in the very back of the ship near elavators that were no longer in service. Had there been an emergency, I feel certain that I would not have been […] able to leave the ship in a reasonable time. In addition, I requested the registration employee call a taxi as we were scheduled for a trip on the Catalina Express that afternoon. The emplolyee complied but failed to mention that a free shuttle services the Catatlina Express from the QM parking lot. Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2012
    A Traveller
    US

    The Queen Mary
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    A Traveller
    US

    The Queen Mary
    3.0 / 5
    Good
    "dissapointing"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    i was expecting a beautiful old room, it was very dissapointing in its appearance. I knew it would be small but I didn't expect that it would not be attractive, what a shame the ship is not better cared for. Just a very tired old room for a large price.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "Not great for kids"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I would say that this is an amazing place for a couple to get away, enjoy some along time and soak up all the history. We brought 4 kids in January 2012 ages 10-14 and they thought it was cool to be on the ship but after about 2 hours of walking around and taking a guided tour they kind of thought it was boring. There is no pool and the arcade is very […] limited. The bars don't allow kids to even go in there after a certain time if you were thinking about having them join you for happy hour. There's not much to see outside the ship as it appears the "small" city walk has been closed. You can take a free shuttle to downtown but I'd recommend staying on that side of the bay if you plan on going there anyways. A short trip over to the boat with a tour might satisfy your kids more than spending a night. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    Dave W
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "Historic Queen Mary"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Surprisingly roomy and comfortable, with the bonus of the history of the boat and all the celebrities who traveled on it. The age was integrated with modern amenities nicely.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Queen Mary was a great experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I brought my family visiting from abroad and they were very impressed of Queen Mqry and it's accommodations ...and everyone asked including my family from California locals how i found it ... Hotels.com is the best! I always find great locations coupled with great deals!
    Genuine Hotels.com guest review
    3 night family trip in Jan 2012
    Tess M
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "LOVED IT!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The historical significance of this ship is overwhelmingly delightful! The rooms are comfortable and very clean. There are so many things to do on the ship that I am a little disappointed that we had to leave to do our outside activities. I would have loved to have spent an entire day just running around the ship. We only were able to do the Ghosts […] and Legends Tour (well worth the time and money) and the World War II self guided tour. Don't expect the ship to be noiseless as it takes a lot of machines to keep the hotel operating. The noises seem to blend with the ambiance of the hotel and lull you to sleep. If you are getting an inside cabin without a window, you should bring a night light with you as the room remains completely dark with all the lights off. I would definitely stay here again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2012
    Alice E.
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Nice ship"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Stayed on the Queen Mary just to see what it was like. Booked the smallest room so next time will have to get a bigger room. Room was clean, had a hairdryer but no fridge nor microwave. Staff was friendly and helpful.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    Lynn F.
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "The most exotic stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We didn't expect to stay in one of the biggest ships in the world. It's the place with atmosphere! We decided to spend two more nights here because we liked everything; the ship, the room (take king deluxe), the soviet submarine - everything!
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    Svetlana F
    US

    The Queen Mary
    3.0 / 5
    Good
    "queen mary"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    HOTEL IS VERY NOSTALGIC AND YOU HAVE TO REMEMBER THAT BUT IT COULD USE SOME UPDATING AS IT'S ROUGH IN THE TUB AREA AS TILES ARE FALLING OFF, ETC. BUT THE BED WAS VERY COMFORTABLE AND IT WAS A GOOS EXPERIENCE!
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    MIKE M
    US

    The Queen Mary
    3.0 / 5
    Good
    "The Queen Mary"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Had some issues checking in. I was given the incorrect type of room had to go back again to get it changed. The bar area was great and the Jazz band was amazing. Bell Desk was also great. Great service.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    Rich
    US

    The Queen Mary
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Dec 2011
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Queen Mary"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I like that this hotel had a free shuttle to the aquarium. The hotel even has a way to hold your baggage while you go if you have already checked out. Also, if you are leaving on a Carnival cruise out of long beach, you can just walk over to your ship. No free breakfast here, and the coffee shop upstairs is kind of a rip off, which was the negative […] to me. Should have just bought food at the aquariun or something. Read more
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    A Traveller
    US

    The Queen Mary
    4.0 / 5
    Excellent
    "Not Bad"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Keep in mind when booking this hotel that it is an old ship they are attempting to restore, not renovate, but restore. With this in mind you can overlook things that would normally be unacceptable in a regular hotel. It is a beautiful ship and being there in winter is great as you have the ship to yourself for the most part. I highly recommend the Sunday […] Champagne Brunch. Read more
    Genuine Hotels.com guest review
    3 night family trip in Dec 2011
    G m
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Queen Mary"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Nothing more needs to be said!
    Genuine Hotels.com guest review
    3 night family trip in Nov 2011
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Unique experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Qn Mary is an unique experience. It feels as if you are really on a cruise. All the staff is very kind and helpfull. The food in all restaurants is lovely, especially exquisite at The Winston. Complimentary use of pc and printer at the reception desk and wireless internet in the room. A bus close to the boat can bring you easily to town, so the […] slightly remote location is not a problem. The view from the ship is breathtaking. I can highly recommend this hotel if you are looking for something different. Read more
    Genuine Hotels.com guest review
    3 night family trip in Nov 2011
    A Traveller
    US

    The Queen Mary
    5.0 / 5
    Outstanding
    "Great vacation kick off!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed on the Queen Mary the night before leaving on a cruise from San Pedro. Great location. Free shuttle to town. About a 15 minute drive to cruise terminal, about 5 of which was trying to figure out which entrance to take into terminal.
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    A Traveller
    US
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    All hotels in Long Beach, California, United States
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    The Queen Mary

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