3.1
out of 5
Good
(86 reviews)
(Neighborhood average
3.5)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I rated 5 for service because they were very helpful and friendly, I came a bit early from my flight and they let me in despite that I was a few hours... early. I rated 3 on the maintenance of the hotel not because it a bit old, but the lack of outlets. I have to move the desk in order to plug in my laptop. I even had to unplug the TV to plug in the refrigerator (which doesn't work well) - A multi plug adapter ($3 a piece) would solved this. I rated 5 for cleanliness, I was impressed that my bed was made everyday when I returned from the conference and they respected my little mess of papers and business cards on the desk and left it alone which saves me the confusion. I rated 3 on the comfort because the way the furniture were set up. I feel like if you have the bed and desk on the opposite side of the room - same for the TV'/tv stand the closet wouldn't be blocked and the outlets would be easier to have access too. The location and surrounding neighborhood is perfectly fine, there is homeless people around but they are everywhere in San Francisco. I am satisfied with my stay, and I would come back again, if you make those minor tweaks for the sake of convenience, I am almost certain that our stay would be more enjoyable. by Francis W. from Chicao on 04/01/13
