Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.
see all hotels in San FranciscoMy stay was pleasant although for what i paid for the room, it should have been free parking for all guess and the mini bar OMG that was ridiculousGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Club room"
Lovely room on the top floor. Club facilities excellent. Great staff (thanks Luis and Kyle). Close to great shopping and MOMA. Highly recommended.Genuine Hotels.com guest review
"Great Stay"
I normally stay at the Marriot Marque as I travel to San Francisco Monthly. Your Hotel is wonderful. A few recommendations would be to figure out the incoming traffic as the 3 days that I returned we could not get off the main street and had to wait a few minutes for the Valet to get the cars out of the way. Based on having the same issue 3 days in […] a row. I would tell you that you are under staffed at peak times. On another note I had asked the Conceige if he had a small bottle of water so I could take some medication. He pointed tot he closed gift shop and said that they sell water in the gift shop. The quality of customer service could be improved through more training. Read moreGenuine Hotels.com guest review
"Middle of San Francisco"
I stayed for two nights and I was very satisfied with the room, especially the view. I stayed on the 21st floor and you can pretty much see one half of San Francisco. The beds were very comfortable for my tastes, I like firm beds. My parents stayed with me and they easily had access to facilities they needed. They have great staff, and are very attentive […] to your needs. Everything is relatively close whether you walk or take public transportation. All rooms are non-smoking, actually smoking is really discouraged. So much so, that they have an outdoor terrace on the 6th floor that you can smoke but only one cigarette butt caddy. I have no complaints about this hotel. Read moreGenuine Hotels.com guest review
"wish it closer to downtown"
Very nice hotelGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great way to celebrate our anniversary!"
Wonderfully located in downtown San Francisco for sightseeing by foot, trolley or cable. Concierge very well informed about events/showings/restaurants. Breakfast buffet was great with large variety of fresh, tasty choices. Bedding very comfortable. Room was SPECTACULAR! We called ahead and requested room above 25th floor if available to celebrate this […] special occassion. They put us on the 28th floor with a corner room that had floor to ceiling windows and wonderful views of city and bay. OMG They even placed a chilled bottle of champagne and glasses to enjoy in our room on our first night. They definitely will get return business from us. Thank you Intercontinental! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Thought this hotel was classy but I was wrong"
The hotel was nice inside when you walk in and the beds in the room were very comfortable. I noticed that it gets really hot inside the hotel during the morning/afternoon even when we had the air conditioner blasting. The service at this hotel was just horrible though. We booked the room here since it was close to the club we were at and the employees […] at the Intercontenential were just giving us such a hard time due to the fact that they though we were young. The hotel security said that people were complaining about our room slamming doors when we never left the room when we came back from the club. Then they had the nerve to say we don't even have a room at the hotel when they were the ones that checked us in and we had confirmation of us having room. I think they should have better customer service and should NOT jude people just because they thing we look young. We're all adults here and they should of acted like adults. NEVER will stay at this hotel again. Read moreGenuine Hotels.com guest review
Great packageGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beautiful hotel. Very nice staff"
I love this hotel. A couple of things: Room service is slow and not attentive to details. Surprisingly, despite having stayed there many times, the front desk never knows that.Genuine Hotels.com guest review
"Very enjoyable"
It was very relaxing service was excellentGenuine Hotels.com guest review
"Great Customer Service"
I got to the intercontinental and went to check in. The system was down and they were unable to check me in. They offered me a free drink wile i waited for the system to come back on line. Once the system came back on line, they thanked me for my patience and upgraded my room.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Vday and this hotel made it a great day"
Very clean and I mean clean!Genuine Hotels.com guest review
"Want to go back"
Really needed a break and this hotel was just fab. We booked it because of the indoor pool to wear the kids out in the eve, it was a little cold but had a very friendly atmosphere. We just felt that the staff loved their jobs and really went out of their way to be helpful and friendly. Bed was so comfortable and the room felt spacious with kids! We […] were able to walk to great restaurants and cafes alike. Within a few minutes walk there is a park at the Yerba Buena center and opposite a huge merry go round. I would go back in a heart beat. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place to stay!"
Stayed there on a Saturday night with my wife so we could party in the city. The hotel was VERY accommodating we were treated the way you expect at this price range and the room was very clean and nice. When you call downstairs they say hello Mr. and that's nice they have a good system like that. The only bad is the bed was a little small for us (I'm […] 6'3") and it was very dry in the room (or maybe I drank too much? lol) we still loved the place and our time there. Read moreGenuine Expedia guest review
"not courtesy front desk staff"
Did not like the crisis the front desk made because they got a pre approval of my credit card of 100 dollars. In the second day, I had spent more than that so they simply blocked our keys and were not pleasant to my wife in order to get another pre approval that was on my behalf. bestGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Newer than most in the city..."
As one of the newer hotels in San Francisco, the Intercontinental offers a reliably comfortable stay in the city that's otherwise expected in wealthier suburbs or gentrified city outskirts. The lack of architectural charm or a scenic, active neighborhood might be detractors for some. But for Moscone-based conferences or business along Market Street […] and SOMA, it's convenient, clean, and very well maintained; not to mention the large rooms and spectacular city or bay views from the mid- to high floors, even from some bathrooms. The cost varies from reasonably good to jaw-droppingly outrageous depending on events in the city and expected occupancy rates. Over ten or more different stays since 2009, I've paid between $150 to $450 for the same room type. The corner executive rooms are exceedingly nice with floor to ceiling windows - not to be experienced alone! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Big shopping mall right behind the car park"
One thing that I wasn't satisfied with the hotel was there is no free guest parking lot for the stay so we have to pay $32 for the public car park or pay about $50 for valet parking. Another thing was I was disappointed with the outlook of the hotel, this InterContinental hotel has the smallest gate among all the InterContinental I have been. Other […] than these two disappointment, overall is satisfied. Read moreGenuine Hotels.com guest review
"Holiday Happiness"
Cannot go wrong with this hotel. Great food (Michelin star restaurant in lobby that serves championship bread :-) The 6th floor pool and spa is wonderful with an outdoor area to relax. The rooms are very nice. Staff is great. Only drawbacks are paying for wifi and the cost of the valet parking; otherwise, perfect.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel, bad service"
The hotel was nice, except that they charge for everything! Wi-Fi fee, movie fee, parking fee, etc. It gets annoying. Also when I stayed there, the hotel had a fight breakout in the ballroom from a high school event. From my room I saw about 5 cop cars come to the hotel. My daughter was sick and I had to go get medicine, I tried calling the reception […] desk for 30 minutes to make sure it was safe to come down until I finally got a response. We were told to stay in the room since the hotel was on lockdown. When I explained my disappointment of that night to the staff upon checkout they just said 'sorry' and shrugged it off. For the price, I expected better service and a little more sympathy. Read moreGenuine Expedia guest review
"great location and price\"
great location. very new york like in structure. nice pool and jacuzzi for cold nites. concierge was best that i have used. took his time and was so nice to deal with.Genuine Expedia guest review
"Great hotel"
The hotel is wonderful the location is superb very close to union square and the service is superbGenuine Expedia guest review
"Close to SF shopping- Market St and Union Square"
Nice hotel. Concierge was helpful. Check in and out was easy. Great views in room. Room was comfortable with the exception of the temperature in the room. It was too warm or then freezing when thermostat was turned down 2 degrees. Controls on shower and faucet were also very hot. Don't just jump into shower before turning it on. Adjust before going […] in so you don't get a hot shock. But, these were workable things. Location was great for our needs. Close to shopping and staff was very helpful and courteous. We would stay again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"False Advertising"
Reserved room (king size bed, smoking) on Christmas Eve. 1. Drove to San Francisco and was stunned to find no self-parking or parking area for guests -- Valet Only @ $59 per night!! OUTRAGEOUS!! Not only was that price outrageous, but having to tip the driver each time you wanted something from the car or to move it was ridiculous! 2. Had to have luggage […] loaded onto a cart by bellman -- another tip! 3. Had luggage cart unloaded by another bellman -- another tip! 4. Reserved SMOKING room on-line. Upon check-in, was told entire hotel is non-smoking! If you smoke in the room expect a $250 charge! OUTRAGEOUS! 5. Went outside to smoke and hotel is surrounded by homeless/drug dealers! OUTRAGEOUS! 6. Checking out of hotel necessitated tipping bellman and car attendant again! We weren't in Las Vegas! Terrible Experience!! Read moreGenuine Expedia guest review
"Why stay elsewhere?"
Quiet and comfortable; great location; good bargain. Definitely a "value" hotel in the city.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Exactly what I needed"
Next to Metreon and Market street. Not the nicest part of town (still safe though) but very convenient. 5 minutes from the Metreon and Market street. Not as quaint as the Rex but very comfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Worth every penny!"
First class hotel, very convenient to the convention center.Genuine Hotels.com guest review
"Weekend trip to San Fran"
Beautiful new hotel close to Union Square and great shopping. Came here for holiday weekend.Genuine Expedia guest review
"Highly Recommend"
Helpful staff, clean hotel, great time.Genuine Hotels.com guest review
"In the city and yet easy for Silicon Valley"
A five star hotel at a very accessible location. Easy walk to everywhere and easy access to the freeways.Genuine Expedia guest review
"Great Hotel for Family"
My family stayed here before and we were impressed by the hotel. The kids loved the indoor pool and we loved the proximity to shops and AT&T park. On our last visit, the room given to us was on the dirtier than usual. The room didn't looked vacuumed and the furniture, carpet and curtain were stained. I would stay here again but I would like to see cleaner […] rooms. Read moreGenuine Expedia guest review
"expensive"
Parking was a little pricey but overall it was a nice hotelGenuine Expedia guest review
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