Parking height restrictions apply.
Late check-out can be arranged for an extra charge of USD 100.00
Self parking costs USD 34.65 per day with in/out privileges (a different rate applies for extended parking)
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Parking height restrictions apply.
Late check-out can be arranged for an extra charge of USD 100.00
Self parking costs USD 34.65 per day with in/out privileges (a different rate applies for extended parking)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Nearby, City Hall’s golden dome sparkles amid the Civic Center’s concrete gray. The live arts thrive at the San Francisco War Memorial & Performing Arts Center, one of the nation’s largest. A five-tiered Peace Pagoda marks Japantown. Castro District, the city’s main gay neighborhood, is a short ride away, as is Haight-Ashbury, the counterculture bastion that is a gateway to Golden Gate Park.
see all hotels in San Francisco"Hotel conditions"
smelly hotel,no fridge,bad choices for breakfast! It's not even a continental one..I won't comeback here..!! NeverGenuine Hotels.com guest review
"Good location, bad vibe"
I was incredibly disappointed from this hotel. I wouldn't have minded if we only paid 50$ for the night, but at $200 a night it was terrible. Tiny square box of a room, didnt even have any paintings on the wall. Carpet in the hallways flapping up everywhere, and we couldn't even get bottles of water anywhere within the hotel! The vending machine only […] sold soda and the front desk said they don't have bottles of water. :/ Read moreGenuine Hotels.com guest review
Speechless! The front desk was rude, rooms are small,carpets are stained and disgusting, far from attractions, hookers outside the hotel, out dated TV. I read the reviews on hotel.com and I thought it would be great. Worst place I have ever stayed.Genuine Hotels.com guest review
"Customer service"
Customer service sucked! The young man at the front desk really needs a lesson on customer service! The room was not all nice the shower over filled and there was no water pressure.Genuine Hotels.com guest review
"Call an exterminator!"
We initially decided to stay at The Opal because the photos and reviews on Expedia were good overall and it appeared to be a good value. My initial reaction upon arrival was that the hotel was quite old and in need of some updates and, while it was close to Union Square, the area around the hotel did not seem safe. My stay at The Opal was completely […] ruined when, one morning after showering, I found a dead cockroach in my bath towel! Needless to say, we left a day early and requested our money back for the unused night. Yes, The Opal is cheap, but certainly not a good value. Spend a little more per night on a cleaner hotel in a better location! Read moreGenuine Expedia guest review
"Try another hotel"
I was extremely disappointed that none of the rooms at this hotel connect even though i called and talked with the reservation team to give me 2 adjoining rooms and they assured me they would do what they could to make that happen. When i checked in the hotel said they don’t even have rooms that connect. I wish reservations would have known that or […] been strait forward so that i could have chosen another hotel. It was a huge damper for my girlfriends 30th bday. Also, the rooms are dirty, the suite was not a suite and you need a key to get to the loby at ALL times. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Racism is never acceptable."
The hotel would have been fine if it wasn't for the front desk. When I asked for a manager I got "come back later to speak to one, but the manager won't fix it" wow! I had 2 clerks really rude. One when we first checked in. I had questions for her and all she could say was we can't do anything for you. The last clerk pushed me over the edge when she […] purposely tried not to help me. She saw me twice and took every other Caucasian person ahead of me. I may not look like I have money but I was a paying customer. I paid the rate just like everybody else. When asked about checking out and why was the hold not removed already and showing a double charge they told me they could not do anything about it. I will not be staying here ever again. I'm very dissapointed and very upset. I feel it was done purposely not to help me. The sense of racism I get blows my mind. How this day in age we can have that. The hotel looks pretty old and beat up. The rooms are small and the toilets are for the size of a 5 year old. The area isn't too bad. Park in the outside parking. The hotel over charges for their parking. Overall not the experience I hoped. Read moreGenuine Hotels.com guest review
"Outdated and dirty hotel!"
The hotel was dirty and out dated. I was grossed out to stay there.Genuine Expedia guest review
"Not well represented"
We were very disappointed at the condition, location and price of the hotel. The elevator rarely worked, the room was exceptionally small, no working A/R or bathroom vent. The hotel was very misrepresented in the pictures and reviews. It was our first time in San Fran and if it weren't for the shopping (must take cab), the amazing food and bars (must […] take cab), and the warf (must take cab) we wouldn't be back. Read moreGenuine Hotels.com guest review
Like staying in a run down grandmas houseGenuine Hotels.com guest review
"disappointment"
I didnt enjoy my stay first of all they didnt have parking so the whole time i was their i had to pay for over night stay parking almost $30 a day. I think that ruined my whole weekend stay.Genuine Hotels.com guest review
"A hotel isn't a hotel if you can't sleep in it."
Cool hotel. Central location. Even has a Mel's diner attached. The room was small but nice, bathroom worked properly, parking was fairly easy. But I got NO sleep. Oh my god, the locks on the doors are INSANE. When you put your key in, the lock emits a loud, high-pitched beep. Then there's a clunk as the lock disengages. Another clunk as you turn the […] handle. And you can't shut the door quietly from the outside, so 50% of the time there's also a loud clunk as the door closes and locks again. All night long, all over the hotel, that's all I could hear. After hours of having my pillow over my head, I ended up getting dressed at 1am, going for a walk, and hanging out with the bums on Van Ness Avenue. We had to postpone leaving for a day and find another hotel, since there was no way I could drive back to Los Angeles on zero sleep. Aside from those doors, this would have been a four- or five-star review. But, as nice as everything else was, a hotel isn't a hotel if you can't sleep in it. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"DIRTY"
Small, dirty, cold, rude staff, and poor excuse for breakfast. Also they charge $30.00 a night plus tax for parking so be ready.Genuine Hotels.com guest review
Room itself was fine, location was fine, but NO HOT WATER!!!!! And when this was mentioned to the front desk at checkout, we did not even receive an apology or reduced rate. UNBELIEVABLE!!!Genuine Hotels.com guest review
"Never stay with family"
- staff : so unfriendly - facility : old-fashioned (bathroom : /no bath- i'ts kind of hostel, terrible) (TV not working) - location : 8 blocks from Union Square but public transportation is bad. no cable car line, just bus - shuttle : not free/ just offical fare not dicount / suttle is common in San Francisco. you don't need to stay this hotel for convenient […] shuttle. it;s everyweher in San Fran. Just call then it comes to pick you up.No problem to go to the airport. Some high quality hotel gives free shuttle. Chek it out! I'd rather recammend other hotel, near pier 39(lots of hotel there) or downtown. never stay this hotel. Read moreGenuine Hotels.com guest review
"dirty hotel"
All of us that stayed in this hotel left coughing and feeling sick. This hotel doesn't need a good cleaning - it needs to be ripped down. I wouldn't be surprised if there was mold in the walls.Genuine Hotels.com guest review
"Wow..."
The worst hotel I have ever stayed at. The noise was bad. The bed was bad. Would never stay there again.Genuine Hotels.com guest review
"The Opal Hotel - Truth in Advertising"
When all other hotels in San Francisco seemed to be booked, there was a very expensive room available at the Opal. The hotel appeared charming from the outside. The front doors were secured (which was good) and the lobby/entry charming. However, our room was in the back of the hotel and was nothing more than an old motor lodge attached by a walkway! […] Smokers stood around the balcony (the "motor lodge" was above the parking area) and the part of the hotel that we stayed in was old and run down. It was EXTREMELY noisy. The room was old, but had no charm or "vintage" feel like the rest of the hotel did. It seemed fairly clean, but there was room for improvement. The beds were hard as cement and the shower took about 30 minutes to drain. The hotel advertised a "full breakfast" which was nothing more than bread, hard boiled eggs, and apples (the coffee was fine). I give the hotel an "F" for being untruthful....staying in a run down motor lodge, attached to the hotel, did not amount to what they advertised or the photos shown - especially for the price. There was a reason they had availability when others didn't. Read moreGenuine Hotels.com guest review
"the staff is the WORST!"
RUDE, MEAN,UNHELPFUL, SNOBBY, AND NASTY. MOST LIKE THEIR ROOMS AND BREAKFAST.Genuine Hotels.com guest review
"opal san fransisco"
poor service.Genuine Expedia guest review
"dont bother with the opal for youre wallets health"
dont bother staying here you end up paying three times what you rent the room for in parking and other wierd fees they are rude and the rooms are nastyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Socks and flipflops"
This was the dirtiest hotel room I've ever experienced. If I hadn't pre-paid for the room through an Expedia package we would have immediately checked out and gone somewhere else. The carpet and furniture were stained. The towels and sheets were thread bare. The windows looked like they hadn't been cleaned in a decade. Everything felt dirty. We wore […] flip flops to avoid touching the carpet and I felt compelled to use a sock to avoid touching the remote control. We tried to spend as little time in the room as possible. We walked down the street to get cocktails, hoping they would help distract us from the room. I asked what the continental breakfast consisted of when we checked in. The man behind the counter said: "ham, eggs, onions, cheese". After seeing the room, we knew we didn't want to eat breakfast at the hotel, but my wife looked in on the breakfast as we were checking out. It was stacks of sh*tty bread next to a line of toasters with coffee and OJ. None of the foods that the concierge promised were there. The hotel is well situated if you happen to need to go to the opera or the Spanish Consulate, otherwise you could do better... and should. Read moreGenuine Expedia guest review
"Nicht empfehlenswert"
Bevor man in sein Zimmer kommt muss man durch einen Durchgang im Freien gehen. Dort erwartet einen dann ein schreckliches Zimmer mit Blick auf die Obdachlosen nebenan. In der Nacht hatte es trotz Heizung 15°. Weiters haben wir keine Nacht durch geschlafen da wir entweder von Betrunkenen, den Kehrwägen oder vom Straßenlärm aufgeweckt wurden (Wände sind […] so dünn wie Papier). Das Frühstücksbuffet hatte am wenigsten Auswahl von einer vierwöchigen USA Reise. Read moreGenuine Hotels.com guest review
"Prix raisonnable"
Hôtel un peu vieillissant mais bien entretenu. Bon petit déjeuner mais quel gaspillage avec cette vaisselle en plastique qui ne se justifie pas!Genuine Hotels.com guest review
"Nicht empfehlenswert"
Sehr kleine Zimmer, Frühstücksraum überfüllt, schlecht isoliert, altes Inventar. Zum Vergessen.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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