Four Seasons Hotel San Francisco

Good location close to Union Square, shopping, restaurants. Nice hotel with typical Four Seasons high-quality service from the staff. I docked it one star because the hotel itself didn't feel quite as luxurious as some of the other Four Seasons I've stayed in, and didn't have that many amenities (nice gym, but it's a separate gym but the spa which is […] part of it is not that luxurious, for example). The restaurant was very expensive but not a stand-out -- just go out. The bar was closed as well for remodeling while we were there. Read more

Genuine Hotels.com guest review

The hotel is located in an excellent location in SF. Very good for shopping and walking to restaurants. It is unfortunate they don't have a pool within the hotel. The lounge could offer more variety on their menu.

Genuine Expedia guest review

The staff was exceptional, room was very nice and set up for us with a made up roll up bed! They provided some free transportation for us allowing us to get to our dinner reservations in style. The fitness center was amazing! The staff there was extremely helpful, you must see that place. I really enjoyed staying there and would recommend it to all […] . Read more

Genuine Expedia guest review

Not the calibre I have come to expect from Four Seasons. Too much of a convention-type hotel feeling.

Genuine Hotels.com guest review

Our room wasn't ready at 5pm when we checked in. The hotel staff was very courteous and apologetic about the situation.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was very nice and central to many stores and restaurants. I think I got a fairly good deal for the nightly rate booking through Expedia. If I were to make reservations directly, I think I would not stay there because of the price. Parking was $58.14 per night including tax and I was not told that in advance. The restaurant was also very expensive, […] $64 for 2 omelets and coffee. When we checked out, there was a $64 charge to our room for a breakfast that we did not consume. It took the front desk guy a while to decide if he was going to take it off or what he should do about the situation. He finally did remove it from the bill. I would recommend this hotel to people only after they new how much all the extras were going to cost. Read more

Genuine Expedia guest review

Concierge service was lacking at this hotel. A few different requests were either not attempted or were attempted but either not completed or not accurate. The response when questioned about a couple of these incidents was not very customer service oriented and that was disappointing. The other times we have stayed at the Four Seasons the staff has […] beant over backwards to OFFER things to us. This hotel it was hard to make everyday things like catching cabs, renting a car and chilling a bottle of champagne happen. :o( Read more

Genuine Expedia guest review

While the amenities (Sports Club LA) and the location make it worth recommending this hotel... the decor, service and layout leaves a LOT to be desired. The decor is minimal and borderline bleak - less opulent than other Four Seasons Hotels. The service is inconsistent and lacking - you will find yourself stranded without an attendant in site, waiting […] too long for a cab, and never greeted by the staff which always seems to be preoccupied with something else. And the confusing layout makes it hard to find your way around - the back entrance is on back alleys and the multiple elevators keep you turned and lost on your way back to the room. Read more

Genuine Expedia guest review

I went up to San Francisco primarily to go on a date with a girl. I booked a Superior Room on Expedia. The room itself was fine enough but you get a lower floor. In my case, I was on the 6th floor which is just one above the check-in lobby. It was the first time I've stayed in any hotel where I looked UP at ventilation shafts and plants. It was embarrassing […] opening the curtains and that was the view she saw. Probably should have spent the extra bucks to get a better room. Getting a taxi sucks. Takes a while, although the front door guy does try pretty hard to get you one. They've got one hotel car but good luck trying to book it. Read more

Genuine Expedia guest review

I was looking forward to staying at a Four Seasons for my four night stay in San Francisco. While it certainly was nice, the service was not fully up to par. On the first day, we returned to our room at 5 pm to find that it had not been cleaned. This is not acceptable for a Four Seasons. And, while the restaurant recommendations by the concierge were […] very, very good, recommendations for neighborhoods to explore were not great. We also had trouble getting through to the concierge desk because they were too busy. Also, I had a feeling of being nickel and dimed....there was a $1.00 a page charge to use the printer in the business center, and a $13.00 a day charge to use the wireless internet in the room. There was no mouthwash in the room, which there usually is now. Further, to get to the street from the rooms, you had to take two different elevators. The lobby, while quiet and soothing, had no visible windows, so it felt a little dark. I will add that the staff were, without exception, very nice and very professional. The 100,000+ square foot health club was an added bonus. Nonetheless, I'd expect a bit more from a Four Seasons. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We usually stay at Four Seasons Hotels around the world and sadly the one in Market St, San Francisco fell short of the mark. The hotel has an awkward entry between the ground floor and the lobby floor that takes you to the rooms. So you end up taking two lifts each time you go in or out of the hotel. The friendliest of all the staff were the doormen, […] they were very pleasant. Probably because they always had one foot out the door. The room was over priced for what it was and five star service was sadly missing. An example was being handed our evening water bottles without a turndown service, even after we advised housekeeping that we would be leaving the room in 10 mins. I know it was a single incident, but hey we were only there for three nights. We didn't eat at the hotel so can't comment by the decor of the hotel lacked in our opinion. The open areas were sterile and lacked atmosphere to make you want to stay indoors. I don't think we would stay there again by choice, sad because we thought we had found our hotel chain of choice around the world. I guess not all Four Seasons properties are created equal. Read more

Genuine Hotels.com guest review

Overall fab location, superb condition and good service. A few little glitches tho.....too little towels in the room, no sofa bed made up by 8.30pm for a 4 year old, 15 min wait at breakfast for service. Having just been at 4 seasons beverly hills, this wasnt as good. Overall still great but not paying as much attention. Girl on front desk terrific […] though, and guys on the front door. Read more

Genuine Hotels.com guest review

Nice hotel. Great location and right next to a great sports club the LA Sortsclub. Helpful courteous staff. Only complaints: noisy HVAC and lukewarm water in sink (for shaving). I strongly disagree on charge of $15/day for WIFI.

Genuine Hotels.com guest review

Bon hôtel bien placé. Le service au restaurant est bon mais la table est débarrassée à peine l'assiette vide, on dirait qu'ils veulent nous mettre dehors. Dans l'ensemble c'est une bonne adresse il manque juste, à mon avis une machine à café et une bouilloire!

Genuine Hotels.com guest review

Bon hôtel en général. Piscine et Fitness club à éviter. Climatisation bruyante.

Genuine Hotels.com guest review

7月に2泊しました。料金は高いですが、それだけの価値はあると思います。ホテルのスタッフは一見ビジネスライクですが、こちらの質問やリクエストには、丁寧に応対してくれます。ホテル内の安全面でも満足しました。夜にはバーを利用しましたが、グラスワインの種類が多く、つまみ的な食事もおいしく、雰囲気もあり、素敵な時間を過ごせました。朝食も割高感はありましたが、アラカルトも充実しており、新鮮で素材のよいものをゆっくりおいしくいただけました。近所のウエストフィールドＳＦセンターの地下の自然派スーパーマーケットはお勧めです。

Genuine Hotels.com guest review

チェックイン時間を過ぎていても部屋が用意できていなかったのは辛かった。何せ長旅で疲れていますから。。。

Genuine Expedia guest review

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Genuine Hotels.com guest review

La reception bisogna andarla un po' a cercare. Non si capisce perchè la wireless sia a pagamento anche nella hall.

Genuine Expedia guest review