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800-246-8357This call is free. 24 hours a day; 7 days a week.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in LEED Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Daffodil - Serving locally-grown, organic, New American cuisine in various portion sizes.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.
see all hotels in San FranciscoThe room was nice and clean. However very outdated. Old TV's, small couches and chairs, and the service was not that great. I felt the price of the room was entirely too much for the poor service and outdated room. I wanted a nice suite in which I could expect good service, however that was not the case. The service was ok, but I have recieved the […] same service at a motel. I would not recommend this place to someone planning a romantic getaway. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Don't let them have a credit card..."
The staff was friendly during my stay and the room was adequate and clean. However, upon returning home I found a charge of $62 on my credit card. I called the hotel and was told that the charge was for the restaurant that I never visited. When I explained this, I was told that accounting would call me. They have never contacted me and as a result I […] had to open an investigation with the credit card company. I won't be back. Customer service ended, apparently, at taking my money. Read moreGenuine Hotels.com guest review
Response by Orchard Hotel We wish to express our sincerest apologies for the posting error. Please be assured that we took immediate action upon hearing about the issue. On March 23rd, having received a call from the guest questioning the charge, we researched the matter and discovered that another hotel guest had written an incorrect room number on their dinner check. Our Account team credited the first guest accordingly and attempted to confirm the reversal via phone, but received a message that the voice mailbox was full. We are sorry for any misunderstanding and regret if this incident may have marred what would have otherwise been an enjoyable visit to San Francisco.
"Would not recommend this hotel. Need major renovat"
I wonder how this hotel get the 3 and 1/2 starts. the only good thing about this place is the location. This place is in dire need of a renovation. The staff are not helpful at all. Too pricey...i wouldn't recommend it to anyoneGenuine Hotels.com guest review
"Not impressed"
Unfortunately, I was somewhat disappointed with the Orchard Hotel. My husband and I stayed there for 1 night during a weekend in San Francisco. The rate we got via Expedia was fairly high. Pros: proximity to Union Square, Powell BART station, and many eateries. The bed was very comfortable. Cons: The carpet was slightly "damp" over the entire room when […] we checked in. We weren't certain if it was from a carpet cleaning or a leak somewhere - but being that we checked in at 10:30 pm (late flight), we were too exhausted to switch rooms. It smelled like mildew the next morning. In the morning, my husband tried to take a shower and we had to call maintenance since there was no hot water. They did manage to fix it fairly quickly. Oh, and there was no cream for the in-room coffee.. but by that time I just wanted to get out of there. So, overall, would not highly recommend this hotel. Read moreGenuine Expedia guest review
"WARNING"
WARNING - room 207 - On arrival the hotel was good, room was very nice and staff very helpful, but that's where it stops, if you book into this hotel make sure you check the room for noise. I had hoped to have a good nights sleep prior to a long flight the next day...the clanking and screeching from the cable cars was dreadful, when I went down at 11.30pm […] to enquire as to when the trams/cable cars stopped running I was asked "Where did I want to go?" "To Sleep" was my answer, I was told they stopped between 12.15am through to 1am but no offer to change rooms, just told you learn to sleep with it!! once they actually stop at 1am, make the most of it because the cable cars start up again at 4.30am. My son and partner stayed in room 502 opposite side of hotel and didn't have this problem as they were much higher. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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