Hotel Whitcomb, A Historic Hotel of America

This guest did not leave a comment.

Genuine Hotels.com guest review

Comfortable bed. Easy to get around.

Genuine Hotels.com guest review

I'll never try it again

Genuine Hotels.com guest review

Rooms were clean, but no place to put our toiletries. Would have been nice to have a coffee pot in the room. Beds were super comfy.

Genuine Hotels.com guest review

Hotel is lovely but market street is a disaster to get to it.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Be sure that if you are going to the Orpheum Theater to try this hotel. You will have to get on a bus/trolley/cab to get to the better parts of town. it's an experience.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel has a lot of classic charm. You can tell that electricity was an afterthought. The staff were great. The rooms, while a bit on the small side, were nice and comfortable.

Genuine Hotels.com guest review

We've stayed at many hotels throughout San Fran. This one is older, but is beautiful in the lobby! Rooms are typical SF Size (small), but it works. We were not on Market side which may be noisy. Location is perfect for Metro or Buses literally right out side the door! Little rough at night but we just walked through the problems areas. Would stay again […] simply for convenience of getting around on Public transportation. Parking at hotel is $35.00 day. However, it's cheaper to leave your car parked at get passes. Parking by the pier or other places is $8.00-$10.00 per hour. Not a lot of places to eat right around hotel except for some fast food w/o some walking. Read more

Genuine Hotels.com guest review

Hotel was clean and well maintained. Staff was courteous and accomodating. Room was somewhat small but only used it for sleeping, was out and about by 8:00am and gone for the day. Do not book this hotel if you plan on using the room extensively. Bathroom was new and clean but very small. You can hit your head on the sink while on the toilet. Rates were […] acceptable for a major city. Many homeless in the area but they keep to themselves and are not a problem. Close to all buses and trolleys. Good breakfast at Sam's across the street. Read more

Genuine Hotels.com guest review

location is convenient but not nice. nothing was good. the corridors were full of drunks until 7 am. i called the operator every half an hour from 3p, they did not even wait in the corridor 2 minutes to find the people (they were coming in and out their room all the time). unfortunately my kid heard the words they used. in the lobby at 4p daytime, a […] toxicated person was already falling on my child. they were pulling pushing each other, the person at the door just stared at this situation. hotel is surrounded by homeless people. do not plan on walking even to union square when dark. in day time, some people were fighting, police was there. room was dirty. beds made us itchy. no evidence of bed bugs, but something was wrong. Read more

Genuine Hotels.com guest review

Our room was very small and basic, but with just the two of us, it wasn't a big deal. Some people may want to make sure they get a room that has a bed bigger than a double. The rooms were kept nice and clean, and all the employees were very nice and pleasant to deal with, and the location is great, on Market St, right outside of BART and Trolley stops. […] Free WiFi, but no coffeemaker in the rooms, so you'll have to hit the Starbucks off the lobby. Read more

Genuine Hotels.com guest review

As soon as we drove around trying to find the parking entrance there was a man urinating in the middle of the street. I know there are homeless everywhere, but my wife did not appreciate this. There were a lot of european tourists that came in a bus. They were very happy to be here. But we tried to get to our room before dark. The beds were uncomfortable. […] The location was fine, but then again, most hotels are walking distance. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Pros: historic hotel, lots of turn-of-the-century charm, centrally located, very close to BART, rooms with tall ceilings, reasonably priced relatively speaking, Starbucks in hotel, on-site parking reasonably priced. Cons: a lot of homeless and street people in the surrounding blocks (I walked with my kids throughout the area and never felt unsafe, but […] some might find it unsettling), beds in rooms were mediocre (too firm, not a lot of support from box springs), mediocre water pressure, smaller rooms (but tall ceilings and charm made up for it). Read more

Genuine Hotels.com guest review

too expensive $35 plus Tax for 1 night parking!

Genuine Hotels.com guest review

This hotel is historic, beautiful and nostalgic. The beds had pillowtop mattresses, very comfy. The room and bathroom are not large, which was common in hotels back then, but there is a large closet. The elevators are very slow and small. The stairs require you to open two doors on each floor. The Hotel itself is very nice, but when you step outside, […] you find yourself surrounded by street people. The sidewalks reek of urine, etc. They are mostly harmless, but you have to be prepared to proffer or deny handouts. Best to have the concierge call a cab and get directly in it. Read more

Genuine Hotels.com guest review

The hotel staff were helpful...the room and windows were dirty. The hotel is located near an area that the homeless congregates.

Genuine Hotels.com guest review

The lobby was lovely, but the rooms were so outdated and small. The bathroom light/fan was so loud that it woke anyone else in the room. The mattresses were sunken in the middle. Our room never aired out and had been smoked in. We made an effort to spend as little time in our room as possible.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The room was clean and well maintained. It was obviously from anther time period so it was smaller than usual for a room. The staff was helpful and professional. Cleaning staff responded to requests within minutes. The neighborhood was a little run down but it was close to fine restaurants and all forms of transportation. BART was right out front!

Genuine Hotels.com guest review

I thought the hotel was beautiful, inside and out. But it gets noisy at night from all the buses and cars to the night clubs and theaters. I also thought the parking space was a little small because it's hard for cars to go in and out of the lot. But overall , my stay was fantastic room service was great and the staff was very friendly and helpful.

Genuine Hotels.com guest review

Well when you walk in to the Hotel Whitcomb the lobby is beautiful, but when we walked into our room....not so much. First of all we were supose to have a 1 queen bed, we had two full. The carpet was stained and dirty looking. the wall paper was dirty and peeling in some places. Our window was so dirty we couldn't even see out it with out opening it. […] I do have to say even though we ended up with two full size beds, they were very comfy, clean, and pretty. Because we were in a handicap room, our bathroom was set up for someone in a wheel chair. I am 6ft and the shower head only reached my stomach...which made washing my hair a pain. There were holes in the wall that indicated that there use to be shelves in the bathroom at one point. The fixtures had some rust and the tile just looked dirty. I ended up just wearing my flip flops in the shower. We had arrived later in the day and once we got settled we decided to go walk around and see what was near our hotel. It was about 7:30/8pm when we left to explore. We didn't get very far bc there were so many homeless people, beggers, and just alot of rough looking people out and about. I know in a big city like that you will see that, but we have stayed in SF before and the ara was much nicer than this. When we made the reservation we were told that it was in walking distance to the wharf...nope it isn't. We had to rely on taxi's. It cost $14 and change one way to the wharf. I just know we will not be going back! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Good Hotel, Comfy bed. Nice room,. Old style. Centrally located. We took Muni to get to everywhere. Nice to know you can get on the train right outside the front door of the Hotel and go anywhere in the City.

Genuine Hotels.com guest review

We came with my wife and her sister to watch two Giants baseball games.We stayed with you last year and this is and excellent hotel with great location to not drive in from the Mountains of Calaveras County.We rode on Bart and used the Muni to go to Pier 39 and to the Giants Baseball game. You got use into our rooms early and then kept our bagage while […] we went to a day game after checking out and we came back for our baggage. thanks for a great experience Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Dont be fooled by the closeness to the commercial district. The hotel is In one of the scariest area of SF - surrounding streets are replete with homeless people and adult cinemas. Our room was filthy - the curtain had a layer of dust that suggests that it has never been cleaned. Window was not in place and cold air came in. The hotel is nowhere close […] to 3.5 stars, it is probably in the 2 star range. Read more

Genuine Hotels.com guest review

We are from the small mountain town of Flagstaff, Arizona, so I wanted an impressive hotel for my daughters and I that we could afford. The Whitcome fit the bill. We really felt like we were some place special with the hotels elegance in old style decor. The restaurant in the hotel was beautiful with a cozy fireplace and gormet food. The concierge was […] particularly helpful. Even the securitiy, and bell hops had good recomendations for us. Our room was comfortable and quiet. Our theater, The Orphum, was acorss the street and the BART entrance right out the front door. We were advised to not walk around the area at night, so we took public transportation. Interesting shops or restaurants were not handy to this hotel by foot. Read more

Genuine Hotels.com guest review

1) Beautiful and historic 2) Beautiful lobby 3) Aging rooms; not immaculately cleaned; only about 30 cable stations available; interior rooms have a dismal view. 4) Convenient location for access to city sights 5) Nice restaurant and Starbucks adjacent to lobby 6) Seedy neighborhood 7) Great rate during Christmas holiday 8) Overnight parking rate seemed […] high to me 9) I requested my car 30 minutes prior to needing it (only 20 minute notice is required). When I arrived to pick it up, it wasn't available, and they weren't even working on getting it. However, they responded quickly when I stated that I had called 30 minutes before. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel reservations department is a mess. I reserved and paid for four rooms for four different people. I called the hotel the day before check in and spent time reorganizing the mistakes that had been made. Got confirmation numbers for each of the four parties and names for each confirmaiton number assignment. Upon check in one of the rooms was […] booked for the wrong night and my guest was made to pay for her room in order to be allowed to check in! Not happy at all. Read more

Genuine Hotels.com guest review

The first thing I noticed is that they seem to have put all of their money in the lobby and chandeliers in the lobby and hallways. The room was a different story. Based on the lobby and the front of the hotel, I would've expected a flat panel tv, a fan in the bathroom that didn't make a ton of noise, and a clean looking bathtub. It was a little dingier […] than I expected it to be. The location was pretty decent. We were able to walk to Union Square in just 10-15 minutes, but had to walk through several blocks of streets pretty full of homeless people. I have nothing against homeless people, it just made it feel like we were in a dirtier part of town. I don't have any complaints about the staff, the interaction we had with them was good. But I would've paid a little bit more to have a little bit nicer hotel in a better location. Read more

Genuine Hotels.com guest review

Very convenient to public transportation and close to Union Square. Very nice restaurant and a Starbucks off lobby. Helpful, friendly staff.

Genuine Hotels.com guest review

This is a great old building that had a cheesy update done in the recent past. Access was horrible, parking was very expensive and our room had a fine view of the roof ac units. We were serenaded by sirens. There must be nicer places to stay for much less money.

Genuine Hotels.com guest review

Way overpriced for what you get: not much. No coffee maker, or nice decor (very ugly and non matching in fact) cracked bathroom tiles, slow drain in shower, very noisey. We were woken up by drunk hallway partyers at 3 am, yelling, no control by authorities. The hallway stunk, and smelt musky and dirty, old. The outside way scarey, too many homeless […] and panhandlers, parking was horrific. Would never go here again, ashamed I brought my family, for the price they charged, it would of been way better to stay outside of the city and commute, It is not a historic and cute place, it is old and needs updating, and has no flavor. It should be taken off the list of any reccomendations. Read more

Genuine Hotels.com guest review

Beautiful historical building in not so great of the neighborhood. Service was okay. Cleanliness excellent.

Genuine Hotels.com guest review

The hotel has a beautiful lobby and the bellhop was very helpful. The rooms had very high ceilings and were spacious (if you were in a single bed room, the rooms with the two beds were a tad cramped). The bathroom was very small but tidy. The doors need more insulation because we heard people slamming their doors all night. Maybe if they put some sort […] of soft closing device on the doors so people can't slam them? The BART stop was steps from the hotel entrance, as was the F trolley, so no need to rent a car. I wouldn't recommend walking around the neighborhood at night, take a cab if needed. Read more

Genuine Hotels.com guest review

My family and I stayed there for one night, expecting a lot since it was overpriced. The surrounding neighborhood was filled with dirty beggars and it was far from Chinatown. The rooms were just as dirty as the beggars and were not well maintained; the sink was cracked, the TV old, the bathtub dirty, and a toilet you would find in a school or public […] restroom. The complimentary internet was unbelievably slow and so was the operator downstairs. The service was also a disappointment; the hotel staff were not friendly and none of them smiled once. Thankfully we moved to the Hilton San Francisco the next day. I would definitely not be staying here again due to its terrible price to service ratio. Read more

Genuine Hotels.com guest review

I couldnt leave my kids alone. Location is not convenient. The hotel is very old. We were happy to check out.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

While categorized as a "historic" property and facility conditions can be overlooked/forgiven, the hotel staff at the Whitcomb could certainly learn a few lessons in the area of customer service! I can count on ONE HAND the number of smiles we received from their staff during our entire 5-day stay. No one seemed happy to be there and my family and I […] felt more a bother to them than actually welcomed. The staff made little effort to hide their problems from the customers (my wife endured a manager arguing with another employee about the color of his shoes on the Mezzanine level). Add to that the hotel switchboard provided us with wrong information on the open hours of the in-house restaurant. We thought we had time to get cleaned up before having dinner and when we showed up to eat, the waitstaff at the door unapologetically told us they were closed, even despite someone at the restaurant earlier having told us to come on down and they'd hold a table for us!!! When we asked for the same person, she was nowhere to be found! And then once you walk out of the hotel, you nearly trip on all the homeless and weed-smoking transients just outside the door! Not the hotel's fault perhaps, but it certainly doesn't add to the charm of such a "historic" property... So, that was our experience. Nothing exaggerated, nothing made up. If I were to do it over, I'd pick another hotel. Sure this one is close to the BART and F-line straight to Fisherman's Wharf, but so are many other hotels for just a few dollars more. Trust me, it's worth it to pay the extra money and pass on this hotel. Read more

Genuine Hotels.com guest review

I highly appreciate the managerial skills and promptness of the hotel manager- John. He was extremely helpful. The staff were friendly and helpful. The concierge in the hotel is very convenient and the Asian lady (I am sorry, do not remember the name) was very detailed in her explanation on various tours that one could do and she was very helpful. The […] only thing that I think can be improved is the number of items on the menu at the market grill restaurant and the quality of food. For the amount I paid for dinner, I would expect a little better quality. Also, maybe, increasing the number of vegetarian items on their menu would be very helpful. Other than that, I will rate the hotel as 5 on 5! Thank you! Read more

Genuine Hotels.com guest review

Hotels in SF are very expensive, but we got a very good price and good value at the Whitcomb. The value is the biggest plus. Also, for a big city hotel the rooms were spacious and comfortable. The staff was generally friendly and helpful. The hotel lobby was classic 1920s. Here are the downsides: the room (on Market Street side) was very loud. Also, […] the location is not in a very good area of town. There was a panhandler about about 100 steps asking for change. The parking is limited and fairly expensive (but about the going SF rate). It is better to not have a car and just take taxis. Also, we saw a rat running down the hall in the very early AM. Overall, it was a good stay. I would return. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel has an international feel to it. Guest from several different nationalities were checking in at the same time we did. The hotel staff is very accomodating. The rooms are small and quaint but clean. If you plan on sight seeing all day and are looking for a comfortable room to rest in this is the place. Excellent access to all modes of public […] transportation right outside the door. A ten minute bus ride to the waterfront. Read more

Genuine Hotels.com guest review

1. You could be assigned into a creepy room. Then, ask them another room. They would change the room as long as there are available rooms. 2. If you need something, ask them. They would almost always listen to you. 3. They can store your luggage while you wait for your late flight trip. 4. Ask them a coffee maker with coffee set; those are free!

Genuine Hotels.com guest review

Over all not bad. The rooms were small but I guess that's what you get for a historic hotel. The location was good and bad. Good because it was on market and near all the shopping and attractions. Busses and trollies were right out front. The bad thing was the area had some shady people but again I think that is true for most the down town area. The […] staff at the hotel were great. We never ate at the restaurant or went to the bar. The Starbucks was a huge plus for us. Read more

Genuine Hotels.com guest review