Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Colibrí Mexican Bistro - Regional Mexican cuisine. Specialties include tapas, Mole Poblano, Fresh Fish of the Day, and fresh guacamole prepared tableside. Premium tequilas, mojitos, margaritas. Lunch and dinner, plus weekend brunch. Adjacent to hotel's lobby.
Starbucks - Located adjacent to the hotel's lobby, Starbucks serves espresso drinks, teas, and iced beverages, along with pastries, muffins, and snacks. Open daily from early morning until early evening.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.
see all hotels in San FranciscoVery pleasant staff. Snug room, but not too tight. My wife loved the smell of the towels.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Response by Hotel Diva Hello , Thank you for the five stars...much appreciated. Kind regards, Virgil Lopez Hotel Manager
The staff are very nice and professional. The location is very good.Genuine Hotels.com guest review
Response by Hotel Diva Hello PW, Thank you for the five stars! I'm glad we able to very well accommodate you most especially that you are visiting from Taiwan. I hope you will again choose Hotel Diva on your next trip to San Francisco. Kind regards, Virgil Lopez Hotel Manager
"Good location but very bad service"
The location of the hotel was great but the quality of service was extremely poor. FIrst of all, their deluxe rooms were quite small, we could hardly move around in the room without tripping over our luggage. Secondly, in the room that was given to us, the bathroom was in one corner of the room and the wash basin was in the other corner of the room. […] There was no wash basin in the toilet of the room. When we asked them about this, they said that all the double bed rooms were built this way. I do not understand why did decided to have it this way as it was very inconvenient. Lastly, I asked the hotel manager for a simple weighing scale to check the weight of my check-in bags for flight travel to make sure they were under 50lbs. They first gave me a broken scale and when I told them it was broken, they informed that they do not have another one nor could they purchase a new one for the guests to use. It must've been a simple cheap USD10 item but they simply refused to offer it to their guests at the hotel. In fact they told me that I could purchase it by myself from the Walgreens near to the hotel, which I felt was extremely rude. The amount of money we spent at the hotel, I did not expect this type of service from them. Every hotel I have ever visited offers it to their guests. I don't think I will ever stay here again. There are over 30 hotels in downtown SF within a 1 mile radius to this hotel with much better customer service. Read moreGenuine Hotels.com guest review
Response by Hotel Diva Dear FL Traveller, Please accept my sincere apology for the inconvenience you experienced during your recent stay with us. It was reported to me by one of my team members what had happened when you requested for a weighing scale. Your request should have been accommodated regardless what the circumstance might have been. Please be assured that the incident has been corrected internally and will never happen again. Hotel Diva has various room types ranging from deluxe rooms to studios, executive king rooms and specialty suites which are comparatively much bigger in size. Depending on the room type, we have sinks both inside and outside the bathroom. I hope you will give Hotel Diva another chance and give us the opportunity to change your impression on us. I know we can do much better. Best regards, Virgil Lopez Hotel Manager
I was pleased with my stay at the Diva. The staff was most accomodating,my room was clean and pleasing, the bed comfy and the shower was the best! I would not hesitate to recommend itGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good but accommodating"
I have stayed at hotel diva before so this was not my first experience. I am still a bit disappointed with the thin walls and my ability to still hear outside noises pretty loudly. I was woken up the first night to a loud garbage truck picking up glass recyclables. That was very annoying since it happened at 3:30am. They were very accommodating though […] and moved me to another room. I appreciated that they gave their housecleaning staff off Christmas day-that shows me something about the company. Read moreGenuine Hotels.com guest review
Response by Hotel Diva Dear Mariam, We are sorry that your last stay with us wasn’t up to your expectations, thank you for writing a review and letting us know. Hotel Diva is located in the heart of San Francisco and the noise coming from the street can sometime be a little loud if you are not used to it. We have different room types at the Diva, I am glad that you were offered another room and that you were able to enjoy the rest of your stay. We hope that you will consider coming back, if so please give us a call directly so that we can address your requests. Regards,
"Excellent Choice"
Very well located, just a block from Union Square and other SFO atractions, also easy to get any public transportation. Hotel has a nice atmosphere, the room I got was clean with two and reasonable space. For sure I will come back.Genuine Hotels.com guest review
"Great place if you want Union Square hotel"
As a former native of SF, I don't love staying in hotels in SF. That said, the Hotel Diva is actually divine. The neighborhood, especially over Thanksgiving, was more hectic than I would normally want for a weekend away, as the traffic and crowds got a bit overwhelming. I did not really use any of the "services" of the hotel, thus the neutral rating. […] Overall, it was very pleasant and reasonably priced for the location. Read moreGenuine Hotels.com guest review
"Nice place"
I did enjoy my stay at hotel Diva...however I must also note that we had a junior suite. The regular rooms are extremely tiny, but we had two nice sized bedrooms and a decent sized bathroom. The staff was very friendly. At the beginning of our stay the one elevator was out of service which made it difficult to leave since we were on the 7th floor with […] a baby in a stroller, but it was fixed. The location was near lotsd of great restaurants and convenience stores. Overall a nice stay and we will return if we are ever in the San Francisco area again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient location"
The hotel has had a nice makeover. It is close to Union Square. There are many restaurants and shopping close by. I recommend the Ramen/Japanese restaurant right next door, Katana-ya. It's even Zagat rated but tiny, so be prepared to wait. The elevators are slow and have a funky blue light so we mostly took the stairs. There are protesters at the Frank […] hotel a block down the street. Two of the 4 nights they started their protests at 7am and last until 8am. Their megaphones bring the chants into the room especially if you have a room that faces the lane! The hotel people were friendly but not very responsive. I asked the front desk twice for Kleenex during the stay, yet none was brought. House cleaning never replaced it during the 4 night stay. I guess I could have bought my own at the Walgreen across the street... Read moreGenuine Hotels.com guest review
"Hotel Diva Review"
Great staff. Great room. Great house keeper. The hotel has plumbing problems. That is my only complaint.Genuine Hotels.com guest review
"Extremely convenient location!"
We loved our stay at Hotel Diva! The staff are extremely helpful and will answer all the questions you may have. Everyone is very friendly, polite, and professional, which is something I always appreciate. The room was very clean and the beds were very comfortable. We got free wi-fi throughout the hotel and the overnight valet parking offered at Hotel […] Diva is below average cost in this area of SF! The only thing that could have been better is cellphone reception. Read moreGenuine Hotels.com guest review
"Wow!!!!!!"
We loved the location, the staff were kind and helpful, rooms are claen and very comfortable. We will stay here again....and again and again.Genuine Hotels.com guest review
"Hotel Diva-charming boutique hotel"
We were upgraded to the best room- had a fireplace, separate living room and kitchenette, delightful artsy decor, friendly, helpful staff, close to restaurants and shopping, and cable carsGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Boutique Hotel....very boutique...."
The pictures do not give you teh entire story. Reserved a mini suite, got upgraded to a 2 bedroom suite. The rooms were sooooo small you could not even set the suitcase anywhere. Bathroom very old. Sicks sooooo small you could not even wash your hands without spilliing water all over. Definitely pay a bit more a go to a nicer hotel.Genuine Hotels.com guest review
"Hotel Diva - a great place for our family"
We stayed in the family suite and it was just great for our family. Comfortable and clean. Ideal location for vacation in San Francisco. Would stay there again and recommend to friends. Staff was very friendly and kind.Genuine Hotels.com guest review
"Excellent quiet yet convenient location"
I like this hotel. It was clean, the staff is friendly however be sure to call for your car well in advance if valet parked.. I waited 45 minutes for my car in the lobby with 2 kids not a great way to end my stay. You can't beat the location. All in all great hotel I would stay againGenuine Hotels.com guest review
"Hotel Diva"
My husband and I wanted to be close to downtown San Francisco, which the hotel definitely was. The hotel room itself was small and the bathroom had no shelf space. While we only stayed a few days, there was not a lot of space to spread out clothes, and virtually no drawer space. Our room faced the street, so at night we did hear cars and traffic. Would […] consider staying again, if we could get a better deal. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location and service"
Our family of four enjoyed our recent stay at Hotel Diva. Our room was spacious and comfortable. The staff were very friendly and helpful, and the hotel is in a convenient location for Union Square, cable cars, shopping and restaurants.Genuine Hotels.com guest review
"Hotel Diva - Location Works"
Great location. Housekeeping a challenge - did not have bed made for our child and kept having to ask for more towels. Concierge was great! Ask for restaurant recommendations. Dotties is a must for breakfast.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Diva - Nice hotel"
We stayed in a family room with 2 beds. It was a nice, spacious and modern looking room. Nice that this hotel offers family rooms. Hotel staff was very friendly, offering us advice on booking tours and things to do in the area. The only thing I didn't like about the room was the tiny bathroom. Also, the hotel is being remodeled and this caused some […] inconvenience. There are only 2 elevators and one was out of order during our stay, resulting in long wait times.We used the stairs most times. We were on the 4th floor. The direct surroundings of the hotel are not the greatest with bums hanging out directly outside the hotel. On the other hand, it is only 2 blocks from Union Square, which is nice. Skip the Pinecrest Diner for breakfast. They claim to serve the best breakfast in San Francisco, but it really isn't anything special and definitely not worth waiting in line for. Parking is expensive at $34 per night. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very good"
Hotel Diva is a just few hundreds feet from Union Square and few blocks from Chinatown. Room is very clean. My kid loved the decoration. Valet parking, however, is very expensive but we do not really have choice. Staff is very kind and helpful. Starbucks is right down stair.Genuine Hotels.com guest review
"Great location, friendly staff"
The concierge at the hotel was particularly helpful to us with recommendations for local diners, when to walk the Golden Gate bridge, etc. The hotel was clean, the staff friendly, and the room comfortable. However, we had a streetside room on the 6th floor and the city noise all night was louder than we wished. I expect rooms towards the back would […] be better. Read moreGenuine Hotels.com guest review
"Hotel Diva in San Francisco"
The staff here were really helpful and friendly. Everything was great. Only issues were poor water pressure in the shower, air was little noisy, and television had some static. None of this would keep me from coming for another stay. Great price for the area and quality of stay.Genuine Hotels.com guest review
"Great Value in Union Square"
Fantastic staff really makes this hotel. Great recommendations, responsive housekeeping. Also liked the family studio - a great way to travel with kids.Genuine Hotels.com guest review
"Spring Break with teenagers"
Hotel Diva was a great place for our 4 day stay in San Francisco. We were traveling with our kids (19 & 17) and our two room family suite was perfect, two bedrooms, two TV's and enough room to spread out. While the bathroom was a little old and small, the sheets and towels were clean. The location was close to sites we wanted to see and there were lots […] of good restaurants close by (not chain restaurants which we try and avoid on vacations). The staff were all very helpful and any time we needed something it was taken care of very quickly. It was nice to have the free coffee/tea in the mornings. Read moreGenuine Hotels.com guest review
"Not Just for Divas"
I traveled to San Fran with my boyfriend and dad for the night since my dad was in from out of town and we wanted to site see. The Hotel Diva is in a great location with restaurants and theatres in walking distance. The hotel service was excellent. We received a larger room than expected. The room was clean and the beds were comfortable. The hotel is […] a small, hip and trendy spot. It is in a busy part of town but is easy to get to. Valet parking is costly but that is expected at all hotels in a city where parking is limited. It has all the basics needed for a short stay and for a reasonable price. I would definitely stay there again and recommend it to others. Read moreGenuine Hotels.com guest review
A previous stay here was unpleasant due to the noise level of some late night younger city revelers. Security that night did not handle the problem, and I complained but was told the general manager was not in to take my complaint. I mentioned this incident on this check in, and the desk clerk put me into a quiet room on the top floor. Much, much better. […] Very clean room, great simple amenities, love the proximity to union Square. Watch out for parking! Very expensive valet at local hotels (in this case 1/3 the price of the room itself!) so look around for deals - they're everywhere. Read moreGenuine Hotels.com guest review
"The hotel Diva in San Francisco-excellent location"
Excellent hotel for the price you pay,the location is the best, the room was very neat and the bed was very confortable, the only thing i didn't like was the AC machine, it was old and noisy.Also, there is a Starbuks conected to the hotel, so you can have breackfast right there.They have also a shuttle service to the airport for 15 dollars.Genuine Hotels.com guest review
"Nice staff"
Parking is expensive, it is San Fran, but the location is great and the staff kind and helpful.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"read the fine print"
it was partly my fault for being so naive and thinking that everything was going to go smoothly because the room was paid for in advance. Once I got there I realized I didnt have any cash or money in my vacation fund until that friday. Valet Parking was alot and the front desk basically told me that unless I had 150.00 cash to cover for "incidentals" […] there was nothing they could do. After I pitched a fit and asked for my money back on my card he called his manager and the manager said let her stay. I gave him the only cash I had for the valet, i tipped my valet, who was very very nice and when I got to the room it was cute but the smell was not fresh, there were no incidentals as the front desk had explained, there was no mini bar so there could be no charge even if I did take a snicker. there was no fridge, I had a cellphone so I wouldnt use the phone in teh room and I paid cash for my valet so why on earth would this place need to place a 150.00 cash when they dont have anything that can be taken and not paid for in this circumstance? I know most hotels do this on credit cards but I was only staying for one night, my room was paid for and I was with my small child. There was no continental breakfast, again no mini bar and I didnt use the phone and paid for parking in cash. Virgil the manager was nice enough to let me stay. The carpet in my room was rumpled and pulled. It had an Ikea feel to it but not as grand as I expected it to be for the price and the lack of amenities. The room was cute and the street was quiet at night. I probably wont stay here again but if I am caught in a pinch this place will do. It is a little too expensive for what they are offering but the decor is Ikeaish at best. Read moreGenuine Hotels.com guest review
"HOTEL DIVA-GREAT LOCATION"
NICE WORKOUT ROOM, COMFY BEDS, AM COFFEE ROOMGenuine Hotels.com guest review
"clean, close and friendly staff"
Good value for downtown SF, would stay againGenuine Hotels.com guest review
"Cramped in Geary"
Great Location but small room with opaque window and very small bathroom.Expensive for basic accommadation.Genuine Hotels.com guest review
"Close to cable cars and Union Square"
Convenient location and comfy spacious room. Rates were very reasonable. We are a family of four and enjoyed staying hereGenuine Hotels.com guest review
"noisy and lots of Homeless Black."
The hotel room is slanted if you notice properly. To clarify, just roll a bottle on the table top and you will notice the difference.Valet is expensive and waited for too long(45 mins) for the valet to bring the car.Genuine Hotels.com guest review
"Hotel Diva San Francisco"
Stayed a week in the Hotel Diva and found it comfortable and convenient. Although there are homeless people on the streets they are generally polite and not aggressive in any way. It's just a part of San Francisco. While we were there there were some renovations going on and the rather dated corridors were being brought up to the standards of the rooms. […] The hotel is rather quirky and unusual which we liked but wouldn't suit everybody. Read moreGenuine Hotels.com guest review
"nice location"
We enjoyed our stay in Diva Hotel, its very well located, close to Union Square, next to Colibri which is an extraordinary Mexican Restaurant. The room had enough space, awesome bed and sophisticated decoration. It has free wifi which helps a lot since most hotels charges for that service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Diva San Fran Great Location, Cool Hotel"
This hotel was ina great area, near Union Sq, very convenient for catching cable car, shopping, buying cheap theatre tickets and tons of nice eating places nearby. Lots of Art Galleries a block away. The rooms are clean and comparatively spacious having stayed in many other cities on the East Coast of the US this holiday. Staff were friendly and he […] lpful. Read moreGenuine Hotels.com guest review
"Hotel Diva, San Francisco"
The room was a good size and the blinds were very cute, The beds were comfortable and the location was great. There are many art shops close by, good eating establishmants and you are only a couple of blocks from Union Square. There is a Tix office in Union Square you can get the Muni cable car, trolley bus and bus passes from at a good concession rate […] for your stay. (The cable car stops just up from where Geary meets Powell.) You can also get theatre tickets here and we got half price tickets to Wicked and Peter Pan, we were thrilled. There is unlimited shopping within the immediate vicinity also. All of the staff were helpful and friendly. San Fran does have a lot of homeless people but they don't harrass you, never felt unsafe in any way in and around this area, or in San Fran full stop. Read moreGenuine Hotels.com guest review
"Een aanrader, maar met 1 minpuntje..."
Heel goed hotel met een fantastisch personeel. Heel gedienstig en toegankelijk. Hotel is wat je ervan verwacht. Goed gesitueerd bij Union Square en de Cable Cars. Perfecte locatie om San Francisco te ontdekken.Enige minpunt is wanneer je een kamer aan de straatkant hebt. De ramen zijn echter enkele beglazing en dat merk je wanneer de toeschouwers van […] het tegenoverliggende theater buiten komen rond 22h30. Het is net alsof ze in je kamer aan het napraten zijn. Behalve dat, klassehotel! Read moreGenuine Hotels.com guest review
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