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Location.
Located in San Francisco's downtown shopping district, Hotel Union Square is on the Powell Street cable car line and within 2 blocks of Union Square and the Westfield San Francisco Centre. Within 4 blocks are the Moscone Center and San Francisco Museum of Modern Art (SFMOMA).
Hotel Features.
Built in 1913 for the 1915 Panama Pacific International Exposition, the Art Deco boutique hotel was a favorite of author Dashiell Hammett. Hotel Union Square offers coffee and tea in the lobby each morning and a complimentary wine reception in the evening. Room service is available from Tad's Steakhouse. This 3.5-star hotel offers a 24-hour business center, complimentary wireless Internet access, and a penthouse suite, which can be reserved for small meetings and receptions. Valet parking is available for a fee.
Complimentary access to a nearby fitness center and discounted day passes to a full-service gym are available for guests. This is a smoke-free hotel.
Guestrooms.
Hotel Union Square offers 131 contemporary guestrooms with original artwork of San Francisco, custom furnishings, and platform beds with tufted headboards, 600-thread-count bedding, and down pillows and comforters. 32-inch televisions are equipped with cable/satellite channels and pay movies. Rooms also include iPod docking stations, cordless phones, and complimentary wireless Internet access. Bathrooms feature rainfall showerheads and Terre Pure bath products.
Compact refrigerators and coffee/tea makers are available upon request. All guestrooms are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Hotel Union Square offers complimentary coffee and tea each morning in the lobby and a wine reception in the evenings. Room service is available from Tad's Steakhouse.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.
see all hotels in San FranciscoThis guest did not leave a comment.Genuine Hotels.com guest review
"Great Location"
Hotel is well situated, but our room was small and the bathroom was tiny.Genuine Hotels.com guest review
Pretty good hotel, clean and neat and fun style. Great location for walking most everywhere. Nice personable people to help out, other than no one at the desk when we tried to check in around midnight, apparently fixing something on the 3rd floor. Room 424 needs the mold at the bathroom ceiling taken out and repaired. Looks like it's just a lack of […] venting issue in the bathroom, otherwise everything was good. Read moreGenuine Hotels.com guest review
Response by Hotel Union Square Dear Valued Guest, Thank you so much for taking the time to share your experience about your recent stay at Hotel Union Square. We are all pleased to hear that you and your company enjoyed your visit with us. We do apologize for your partaking of a very rare issue and we would like to assure both you and readers that this was taken care of promptly upon your departure. Our deepest gratitude for bringing this to our attention and we do hope, despite the unfortunate experience, that you’ll choose Hotel Union Square the next time you plan a visit to our city. We are genuinely looking forward to extend our hospitality to you very soon again! With best regards, ADAM HOVELMANN
excellent hotel. very convenient locationGenuine Hotels.com guest review
"Hotel Union Square"
Great location, convenient, clean. Not cheap but worth it! Nice , old building with high ceilings and updated quaint atmosphere. Would definitely stay here again.Genuine Hotels.com guest review
We asked for and received a king-size bed. The actual room was very small, barely large enough to accommodate the large bed, a small nightstand, a single chair, and a very small table with a coffee maker on it -- quite different in size and spaciousness from what the website shows. Moreover, the floor perceptibly sagged when one walked across it from […] the side of the bed. The bed itself had only a mattress -- no box spring -- so it was very low and a bit difficult for us older folks to get in and out of -- again, quite unlike what was pictured in the website. Plusses are the wine reception every afternoon from 5:00 - 6:00. It would have been better had they been scheduled from 5:30 - 6:30 or 6:00 - 7:00 because most people don't go to dinner at 6:00 pm. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Experience"
Been here once before. Great staff, quiet, and clean. A little on the small side.Genuine Hotels.com guest review
"Convenience to restaurants and shops"
I wouldn't recommend a room with a view of Powell St unless you want the noise and action all the time. The first room I had was old although very clean. However, toilet was noisy after flushing, door was sl jammed and no double locks. I requested another room which was in the courtyard. This was better, newer, a.c. available and more comfortable. Cleanliness […] of the place was very good. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice cute hotel for good price."
The only complaint I'd have was the parking cost. $50 for overnight but that's to be expected anywhere in that area. Great location for shopping! Cute room with good view.Genuine Hotels.com guest review
"Great location"
Awesome location. Very helpful and friendly staff. Only gripe is they don't have a mini fridge inside the rooms. Will be staying here again when I come back to SF. Oh and free wine.....AWESOME :)Genuine Hotels.com guest review
"Great location; tiny rooms."
Great location; tiny rooms in a very old structure. Great staff, and the live music and wine hour from 5 - 6 are a big plus.Genuine Expedia guest review
"Great location, very basic accommodations."
The hotel is very conveniently located. Powell St on the lower end near Market, so it is always busy and noisy with the cable cars running. It's old but has been nicely maintained. My only real complaint is the staff who tried to scam us into taking a town car to the airport by telling us repeatedly that it was too busy to get a cab (on a Monday afternoon, […] and not raining). Then they kept telling us the car would be there "in a minute". After about 20 minutes of watching cab after cab drive by, I bailed and found a cab in about 10 seconds. Pretty shady. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Bathroom was small but the hotel was kept well. A nice change from big chain hotels. Decor was a plusGenuine Hotels.com guest review
Response by Hotel Union Square Dear Brenda, We here at Hotel Union Square want to thank you for your brief but very nice comments about our hotel. It is always a pleasure to hear that our uniqueness is appreciated by our guests. Thank you and we are looking forward to extend our hospitality to you soon again! Warm Regards, Adam Hovelmann Guest Services Manager
This guest did not leave a comment.Genuine Hotels.com guest review
"Great value for Business Stay"
Concierge and Front Desk Staff was very courteous and helpful.Genuine Expedia guest review
Response by Hotel Union Square Dear Traveler, We here at Hotel Union Square want to thank you for your brief but very nice comments about our staff. It is always a pleasure to hear that all of our staff is meeting the needs and demands of our guests. Thank you and looking forward to extending our hospitality to you soon again! Warm Regards, Adam Hovelmann Guest Services Manager
The last night of my stay the hotel's hot water supply was broken and they couldn't fix it. I was showering in cold water in that cold winter night :( I won't recommend this hotel to anyone.Genuine Hotels.com guest review
Hotel staff was great. Nice and helpful. Will stay here againGenuine Hotels.com guest review
"Girl w/ the pearl earring exhibit"
I really enjoy the staff, location and comfort of this hotel. 2nd stay and looking forward to more...Genuine Hotels.com guest review
"fun times in San Francisco"
I liked that it was so centrally located and the staff were great and the room was very comfortable and clean.Genuine Expedia guest review
"Wish the rooms had the basics."
The staff was great! Very professional and friendly. The look of the hotel was great also. The only thing that I really didnt like was that the rooms did not have some sort of cooling or heating system. Also, inside the room, there wasnt a refrigerator or somewhere to keep things cold like food or drinks. That was definitely a negative. Also the rooms […] seem very small. Read moreGenuine Hotels.com guest review
"Other than parking, what's not to love?"
I love this hotel. The parking was right around the corner. I don't like paying for parking, but in San Francisco, there is not a whole lot you can do about that. There is a huge, luxurious mall a block and a half away, along with the cable cars and BART station, and there are all kinds of other shopping within walking distance. The diner next door […] was cool. Walgreens is being remodeled (currently closed), but it's right across the street. The rooms do not look like hotel rooms. That makes it even better. The toilet was chair height, the shower curtain was curved. The light switch int he bathroom was not in the best location, though. The lady at the front desk was very polite and helpful. It was a nice stay-cation. I would say this is one of the most conveniently located hotels I've ever stayed at. There is no fridge or microwave though, so be aware of that, but there are so many places to eat around the area that you'll be fine. Read moreGenuine Hotels.com guest review
"No Window"
I have never stayed ina hotel room that did not have a window. I felt like I was in a closet, not good!! Would they change my room? That is a big NO!Genuine Hotels.com guest review
The rooms were very small. The bathroom sink was the smallest I had ever seen. No place to put your toiletries. It looks like the desk to the room was missing and there was no place to work. The room was a little worn---worn carpeting, needed a paint job.Genuine Hotels.com guest review
"Great location, thin walls."
The hotel room was extremely small, but clean and well kept. The design was nice and all the furnishings were nice. Our room was near the elevator and we could hear the dinging throughout the night which was very annoying. We could also hear our neighbors and people in the hallway talking due to the extremely thin walls. The location is great for exploring […] Union Square and was close to the cable cars and the BART station. Those were big advantages for us. If you are looking for a luxury hotel, this isn't it, but for the price it is okay. Read moreGenuine Expedia guest review
Worst hotel ever!!... btw I have stayed in zero star to 5 star hotels in six continents!!Genuine Hotels.com guest review
"Terrific way to do SF"
Great location, comfortable, easy and plenty of thoughtful touches. Very European feel to the property. Going back for sure.Genuine Expedia guest review
"Nice Hotel"
Stockton Ave closed for construction...frustrating because no one noted it. This was my first time in a SF hotel and did not know there was a parking charge for hotel parking. Both of these should be on the website.Hotel was close enough to walk to Orphium Theater and under $10 to take cab back. Staff was pleasant .We were really only there to change […] clothes and sleep. Price was reasonable and hotel was clean. We expected it to be colder inside hotel seems to be well insulated and the heat worked well. Overall, I would stay there again. Read moreGenuine Hotels.com guest review
Room was small, but well designed. Best location in the city.Genuine Hotels.com guest review
"Very, very nice!"
This hotel is right in the middle of San Francisco!!! It is close to everything. Bathroom is a little small, but it did not matter a lot. If you have a car use the valet parking. Traffic in San Francisco, especially around the hotel is crazy. Parking is not too bad, $36 per day. Parking outside costs about$3.50 per hour. WE LOVED IT!Genuine Hotels.com guest review
"Christmas in SF"
Hotel Union Square is ideally located for someone wanting to be right in the thick of Union Square hubbub. Nice feel to the hotel, not generic. The beds were comfy and the rooms clean and well-appointed. Warning, if you are sensitive to noise, bring earplugs or this may not be the hotel for you.Genuine Expedia guest review
"New year's eve at SFO!"
Superb location, good price, definetively I'll come back.Genuine Expedia guest review
"Great service and location for vacations!"
Everything was great! The location is perfect and the hotel service amazing, they were really helpful!Genuine Expedia guest review
"Great location!"
Great location, close to restaurants, cafes, stores, cable cars, trains. From here you can get everywhere easily! Not a big room, but quite comfortable and functional.Genuine Expedia guest review
"Great Location, Very personable concierge, service"
Cable car was out front on Powell street, Union Square and Macy's, one block away, ice skating rink one block away, Starbucks on every corner, Huge indoor lovely mall on Market and Powell 2 blocks away. Lovely stay. Concierge was extremely helpful and very personable. Wine bar at 5:00.Genuine Hotels.com guest review
"good"
excellent location and cleanliness. surrounded by shopping areas, but is not noisy at all. convenient and clean is the utter considerationGenuine Expedia guest review
Waking distance to shopping on union square. Nice neighborhood good location, food and drinks on a block radius. Room was fairly small but more than enough closet space(you can fit at least 4 suitcases). Very friendly desk service. Very clean.Genuine Hotels.com guest review
"great location but walls are thin"
Great location. Provides easy access to cable cars, buses for getting anywhere else you need to visit. Rooms are spacious. Decor of hotel is very distinctive. Concierge was friendly and knowledgeable. Evening receptions with wine were welcome. But there's a distinctive musty smell on the 3rd floor where we stayed. And crucially, the walls are *thin*, […] involving you in the conversations and goings-on of your fellow lodgers. Boorish, profane, late sleeping neighbours like ours will force you to play the radio loud just to block the sound. Read moreGenuine Expedia guest review
"Good hotel for business travelers"
Although not used, complimentary services of beverages in the morning and afternoon are a nice touch to the excellent service. The hotel staff was very accommodating in a variety of needs including some last minute use of their business room before departing from the Union Square district. It was a unique experience staying in a hotel with a rich history […] in the Downtown San Francisco area. Read moreGenuine Expedia guest review
"Perfect place to stay in SF"
It was a a really good experience and the location is perfect. The parking is very expensive. It would have been nice to know that it wasn't included and the price of parking prior to check in.Genuine Expedia guest review
"Perfect Location in San Francisco"
What a great find in downtown San Francisco near Market Street shopping and Union Square fun. Hotel is perfect combination of old character but with modern touches. Cannot beat the location. Rooms are clean, styled and comfortable. Staff is helpful and friendly. Parking lot has direct access to hotel so very convenient. This will be our go-to hotel […] from now on when we visit SF. Read moreGenuine Hotels.com guest review
Room had no real window and closet. The location was great.Genuine Hotels.com guest review
"fine for business"
Stayed at this hotel multiple times; room decor is nice, but there rooms vary from large with street windows (cable car/street noise), to much smaller interior rooms with a 'window' to a fire-escape. Beds are good, lights, internet, TV etc. all in good shape.Genuine Expedia guest review
"A hotel that never sleeps!"
The hotel is perfect if your wanting a location in the center of union square, but if you want to be a part of a city that never sleeps you'll get your wish! I stayed 1 time prior and got a room with a view, but between the cable car and sirens all night, didn't get a lot of sleep. Just returned from this hotel last week and really forgot how truly […] loud it was. Asked for a room away from the street but it didn't much matter. No sleep the entire trip! Read moreGenuine Expedia guest review
"Good location"
Good location; not family friendly; a little noisy at nightGenuine Expedia guest review
"Cozy room"
Unique hotel right in the middle of tons of shopping! The rooms are very small and very different than I have ever stayed in. The walls are thin so noise can be a problem. The hotel staff is great and we would consider staying again.Genuine Expedia guest review
"small room, free Internet"
The room is very small, however, Internet is free. so, the price is relative high considering its sizeGenuine Expedia guest review
"I'd go back"
Treated well. Great location! Clean and cute. They have a rewards program too with perks! JoinGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
