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All hotels in San Francisco, California, United States
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1 room,  2 adults 
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Room 1:

Hyatt Regency San Francisco

37.79372, -122.39644
4 stars
5 Embarcadero Center, San Francisco, CA, 94111 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $189
available on 05/27/13
Price Match Guarantee
4.3 437 5

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    Image of Hyatt Regency San Francisco, San Francisco
    4.3 out of 5 Excellent (437 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    the atrium of this hotel is beautiful. the rooms are nice. i was not impressed with the bathroom. it just reminded me of a run of the mill design from... the 80's. the staff was very nice. and the location of this hotel is close to all the major tourist areas in SF. there's a lot to see within walking distance or a $5 to $10 cab ride will quickly get you there. don't forget to check out the BART also! by Sassy Kathy  from San Diego, CA on 05/15/13

    Overview

    Location.
    The Hyatt Regency San Francisco is positioned across from the Ferry Building Marketplace on the Embarcadero waterfront in San Francisco, Calif. Embarcadero Center shops stand adjacent to this property. Union Square and Moscone Convention Center are nearby.

    Hotel Features.
    A commanding spherical metal sculpture rises from a reflecting pool in the soaring Feng Shui-influenced atrium lobby. Cylindrical glass elevators glide between the hotel's 17 floors, delivering guests to their rooms in futuristic style. The lobby offers up-market shops and a car-rental agency. Dining options include the Eclipse Restaurant that features a California salad, pasta, sandwich, steak and seafood menu. The lobby bar, 13 Views, offers 13 picture-window views of the adjacent plaza and waterfront. The bar serves cocktails, specialty drinks and appetizers. A total of 67,000 square feet of function space includes 35 flexible function rooms and a street-level ballroom. Wired and wireless Internet access are available for a fee. A staffed business center is equipped with three computer stations and offers fax, photocopy, print and shipping services. The complimentary, 24-hour fitness center contains exercise cycles, exercise balls, weights, steppers and stair climbers. Workout machines are mounted with individual TV monitors.

    Guestrooms.
    The Hyatt Regency San Francisco offers 802 contemporary guestrooms with autumnal color schemes and city or bay views. Hyatt Grand Beds feature pillow-top mattresses, 250-thread-count linens and chenille throws. Rooms include cable television equipped with premium movie channels, DVD players on request, iPod docking stations, video game consoles, and wireless and wired Internet access for a fee. A turndown service is available upon request, complimentary safes accommodate laptops, and mini fridges are provided. Bathrooms contain makeup mirrors, granite vanities and floors, and Portico toiletries. Guests may request an in-room massage. Regency Club Rooms offer complimentary continental breakfasts and early-evening hor d'oeuvres.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $189
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard King

    Deluxe Two Doubles

    Regency Club Balcony

    Regency Club 1 King or 2 Double

    Bayview Room

    37.79372, -122.39644
    Hotel coordinates:

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    Map

    Hyatt Regency San Francisco
    View Hyatt Regency San Francisco on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets allowed
    • Caters to couples
    • Caters to families
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift attendant
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 17
    • Restaurant
    • Television in lobby
    • Total number of rooms - 802
    • See more facilities
      • Air-conditioned public areas
      • Meeting facilities size (feet) - 67000
      • Meeting facilities size (meters) - 6225
      • Number of meeting/conference rooms - 35
      • Parking nearby (surcharge)
      • Street parking (metered)
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Daily housekeeping
      • Flat-panel TV
      • Hair dryer
      • HBO
      • Hypo-allergenic bedding available
      • In-room massage available
      • In-room safe (laptop compatible)
      • iPod docking station
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Refrigerator
      • Shower/tub combination
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking garage
    • Parking nearby
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Medical assistance available
      • Parking (surcharge)
      • Secure parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Eclipse Restaurant - Located in the atrium lobby. California menu that includes salads, pasta, sandwiches, steaks, and seafood. Open morning to evening.

    Recreation

    The Hyatt Regency's complimentary 24-hour fitness center includes stair steppers, treadmills, exercise bikes, and weights. Guests also enjoy discounted access to a health club with pool and spa two blocks away.

    The hotel is adjacent to a waterfront jogging path, and is near a tennis and swim club.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Sailing nearby
    • Swimming nearby
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room high-speed Internet (wired): USD 9.95 per night (rates may vary)
    • Valet parking fee: USD 60 per day
    • Pet fee: USD 75
    • Pet deposit: USD 75 per day
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Francisco, California, United States
    Map
      of

    Area map

    Hyatt Regency San Francisco Financial District - Ferry Building

    A short guide to Financial District - Ferry Building

    The bulls and bears of industry tread the streets of the Financial District, home to the city’s tallest buildings, including the iconic Transmerica Pyramid. The towers give way to The Embarcadero, the broad, palm-lined avenue that begins at the San Francisco Giant’s AT&T Park and ends at Fisherman’s Wharf. The road passes by the Ferry Building, a landmark transformed into an artisanal food market.

    see all hotels in San Francisco

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Embarcadero Station - 100 yards
    • Railway Museum - 300 yards
    • Embarcadero Plaza - 300 yards
    • Ferry Building Station - 300 yards
    • Ferry Building - 300 yards
    • Ferry Building Marketplace - 300 yards
    • U.S. Mint - 300 yards
    • Holocaust Center of Northern California - 400 yards
    • Financial District - 400 yards
    • Contemporary Jewish Museum - 400 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.8 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.7 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • Oakland Intl. Airport (OAK) - 11 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Hayward Executive (HWD) - 18 miles
    • Concord Buchanan Field (CCR) - 23 miles
    • Novato Gnoss Field (NOT) - 26 miles
    • Napa Valley Airport (APC) - 30 miles
    • Livermore Municipal (LVK) - 32 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    • San Jose Reid Hillview Airport (RHV) - 45 miles
    All hotels in San Francisco, California, United States
    Reviews
    • All (437)
    • Business (48)
    • Romance (29)
    • Family (40)
    • Friends (17)
    • Other (303)
    4.3 / 5
    Excellent

    Score breakdown (from 437 reviews)

    • 5.0
      (235)
    • 4.0
      (137)
    • 3.0
      (39)
    • 2.0
      (24)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.3

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Hyatt Embarcadero Review"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    the atrium of this hotel is beautiful. the rooms are nice. i was not impressed with the bathroom. it just reminded me of a run of the mill design from the 80's. the staff was very nice. and the location of this hotel is close to all the major tourist areas in SF. there's a lot to see within walking distance or a $5 to $10 cab ride will quickly get you […] there. don't forget to check out the BART also! Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Sassy Kathy
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Fun Mother's Day"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel sits right on top of a Bart station, so very convienint for travelers. Also not far from muni line, only 1 block & the embarcadaro. Hotel is nice rooms are great for the price, views of the bay& bay bridge lights! Very nice crib for our baby as we celebrated my wife's first Mother's Day. This is a great hotel for anyone, as our rate also came […] with an excellent breakfast! Read more
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    Jeff
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great but small"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    It was in the perfect location to get on and off of mass transit. The rooms were very small. We even upgraded to the balcony bay view room.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Extremely courteous registration desk staff. Rooms are small, but views and service and location spectacular.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Robin
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Big view, small room"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    We booked a Bay View room as it was a 50th birthday celebration. When we were told that the corner room on the top floor was available, we were delighted, thinking that we would then have both an eastern and southern view. It's a corner, right? Wrong! Guess what takes up that valuable real estate. A freight elevator! (I guess I could be a little more […] forgiving if even the elevator had had the view but, sadly, no...) Our view was lovely, of course, as well as the sliding glass door which, when opened, allowed the pigeons to share your room as well. NOT a joke... The water closet, however, was so tiny that there was not enough room for knees, toilet, and door so something had to be left out of the room when necessity required its use. It was just very strange architectural room design and, for that much money, I will probably book somewhere else the next time I stay in the City. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "lots of fun"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great spot for a getaway, easy access to all public transportation, great scenery good people, good food options.
    Genuine Hotels.com guest review
    3 night romance trip in Apr 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great location close to Embarcadero"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a great time at the hotel. The lights in the lobby are amazing. The room was comfortable and clean. The only issue we had was during the night some people were yelling on the street below and woke the family. We laughed it off and went back to sleep.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great Location to sights and bay views"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed at this hotel for a wedding nearby and found it comfortable, all the right amenities and very well located. Staff was friendly and helpful. Only issue of note was the clock in the room was off by 30 minutes??? would definitely stay here again when in San Francisco.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    M
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Would stay again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed at the Hyatt for two nights. Beautiful lobby, excellent service and comfortable beds. The reason I marked it down in the rooms and cod option category is because the showers were pretty outdated with pretty poor water pressure. Other than that I lived everything else about my stay!
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Nice location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Very nice hotel in a great location my only complaints would be that I had to request room service each day to clean my room and even after a 5 day stay they never vacuumed the room also there is no free internet access you have to pay extra every 24hours
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Construction work going on and you hear it"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    I stayed on 3-1-13 and on weekends the construction doesn't seem to be an issue, but on weekdays the roadwork outside the hotel starts at 8am. If you are not an early riser be warned. Also, the construction apparently involved some underground work which caused a problem on the lowest level of the conference rooms because of a horrible smell. Not a […] problem in the rest of the hotel so don't worry about the guest rooms. Great location, convenient to lots of stuff and BART. Also, if you do check in before 3pm and want privacy, be sure to put the note on the door. I tried to nap and four times housekeeping tried to come in to check the room. Apparently the front desk hadn't notified them the room was occupied. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    HollyMD
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Hyatt Regency
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Parking is expensive!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was very nice, with an impressive interior lobby/atruim. The major disappointment was the very high cost of parking. $57 for one night!
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "clean and nice"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    No complaints
    Genuine Hotels.com guest review
    Romance trip
    Dec 30, 2012
    john
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Good hotel, but extras are not worth the $$"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    I had the buffet breakfast in the hotel restaurant. It was mostly awful. The coffee was excellent. The granola was good. The eggs and corned beef hash were tepid and dried out. The french toast was inedible. I would have done better to order off the menu, but didn't want to wait around for service. Parking is outrageous - $60/day. Wifi is extra.
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great hotel for business or pleasure"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The atrium impressed me as I walked to check-in. Dangling lights (double quantity due to the holiday season) really add some awe to the massive space. I found my room to be spacious, with a nice view of the Ferry Building, including a door wall that opens for better viewing/fresh air. The bathroom is a bit snug, but the shower head was nice and high, […] the water pressure was great, and the water could get nice and hot quickly. Drinks and apps at the hotel bar were nice, and the ambiance of looking into the atrium is a great touch. The location is great. Walk to the Financial District, down Market St., or to the Ferry Building for some Blue Bottle coffee. The BART station is nice and close too. Read more
    Genuine Expedia guest review
    Other trip
    Dec 12, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Hyatt Regency at the top of its game!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed for one evening on business at the hotel and I have to say they really go out of their way to ensure your stay is memorable. From check in to check out you are treated like royalty! The only reason I didn't rate give a top overall rating is because it is expensive!! Over $60 for valet(including tip) $22 for express dry cleaning(for 1 suit!). […] $30 for the breakfast buffet(including tip) an drinks at the bar were good and sting, but spendy! All in all I will recommend the Hyatt over and over again, because it is a top notch establishment, but be prepared to pay for it! Read more
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    J Maystrik
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Good business hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    great décor in the lobby, wonderful holiday decorations, lovely views of the bay from patios but rooms/fixtures are a bit old
    Genuine Expedia guest review
    Other trip
    Dec 7, 2012
    Expedia
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great Hotel convenient to Mass transportation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great convenient hotel.. Regency Club upgrade charge was not worht the $$. Too many kids running around unsupervised.
    Genuine Expedia guest review
    Other trip
    Nov 28, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel is in the Financial District, so while it is a very clean/safe area with all transportation within the block, most street-side restaurants and coffee shops closed for the entire weekend. The hotel is geared for the business person, so the hotel staff was attentive and quick...also very pleasant. Except for a shortage of hot water in the […] shower, our stay was perfect. Read more
    Genuine Expedia guest review
    Other trip
    Nov 6, 2012
    DK
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Still Our Favorite SanFrancisco Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    When we checked in we opted for a bay view room for a $30 premium. The room's safe was missing - where it had been was quite obvious. A phone call to the desk got us moved two doors away to another bay view room with a safe. When my wife tried to open the sliding glass door to the view, it fell out of the tracks. Another phone call got the head of maintenance […] right up to the room but he diagnosed the problem as too serious to fix in a reasonable time so he called for another change of room but he though an upgrade was called for. A bellman was sent up to move us to a bay view room with a walkout patio on a "Regency Club" floor that included full membership for the three days we would be staying. This included a lavish breakfast buffet, all imaginable drinks and snacks all day, serious pre-dinner hors d'oeuvres and an honor bar. It's located in the circular glass-walled room on the top of the property. It was lovely and we fully appreciated the hotel's eagerness to make up for the problems. They definitely succeeded! We have stayed there many times but this was the first time there were any problems and they certainly did well by us. Read more
    Genuine Expedia guest review
    Response by Hyatt Regency San Francisco Thank you for your review. We apologize for the inconvenience occurred. It is great to hear our staffs were able to offer a resolution to your issues in a timely manner. Glad you enjoyed the Regency Club floor amenities and we truly appreciate your business. We look forward to welcoming you again in the near future!
    Other trip
    Nov 5, 2012
    JWG
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Outrageous parking charges"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel is nice but a bit outdated. The room was cold no matter how the thermostat was adjusted. Considering how high the room rate was, there should have been free internet but it was extra - a lot extra, and so was parking. The overnight parking charge was the highest I have ever seen in any city, any where.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great hotel, great location!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Staff, location and room was great. Valet service extremely expensive. Atrium was beautiful and our balcony room was worth the extra money. Bathroom in need of updating.
    Genuine Expedia guest review
    Other trip
    Nov 2, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Oct 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Perfect location, great staff."

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Stains in the carpeting were a little disappointing, but the bed was very clean and comfortable. The hotel is older, so it is entitled to have a few minor issues. Overall, the room was very clean and comfortable. Loved the location and the staff. I would visit again.
    Genuine Expedia guest review
    Other trip
    Oct 22, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    For the price, I was very disappointed that guests must pay for internet access and that not even a simple, continental breakfast was included. Next visit we will go back to our "go-to" hotel near Union Square.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Convenient downtown location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Typical high quality you would expect from a Hyatt. It is close to the BART for easy access to/from the airport. Being in the next to the Embarkadero shopping center, there are many shops and restaurants nearby. Also it is close to the bay where there are many new good restaurants, farmer's market and soon, the new Exploritorium museum. It is a favorite […] with conventions so tends to book up quickly. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    TracyS
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Good location and nice vew of the Bay Bridge"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at the Hyatt for just one night. The hotel located in the Financial district, a few blocks away from the most tourist areas. We actually prefer this way. We were there for the weekend and we really enjoyed the empty streets. The room is large for SF standards but the bathroom is relatively small. There are plenty of power outlets so you can […] always find one to recharge you gadgets. The hotel seems well maintained (but a little dated). The light decoration pending from the roof in the lobby is very nice. The bar in the lobby is good but we wanted to go to the Regency Club on the rooftop. However, we arrived too late. They informed us that it closes at 9:00pm and also you need to make reservations. This is not a budget hotel at all but if you want to stay in a good hotel in SF there are no cheap options. You can find low-cost hotels in the nearby cities for a lot less but then you have to drive back to SF what may take around 30 minutes depending on where you stay. Read more
    Genuine Expedia guest review
    Other trip
    Sep 24, 2012
    Traveler
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Hyatt regency"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Some difficulty getting from Rgency Club to hotel floor. The elevator wouldn't stop. Overall a good experience.
    Genuine Expedia guest review
    Other trip
    Sep 10, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Nothing out of ordinary."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I had to pay for internet. Used room service for breakfast and it never arrived, but then I got complimentary lunch. The bed was very comfortable and the room a good size.It was a " bay view" room but it was a partial bay view. The staff is very efficient and friendly.
    Genuine Expedia guest review
    Other trip
    Sep 9, 2012
    Dissatisfied
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "close to transportation and baseball stadium"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    worked out great for us. Bart station across the street and easy to get to AT& T Park, which was the reason for our trip, to see some baseball games. Hotel staff was nice and friendly, and hotel itself was great.
    Genuine Hotels.com guest review
    2 night trip with friends in Aug 2012
    Amy
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Not great neighborhood but great hotel and service"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel and service are very good. Only negative point is the neighborhood. Indeed my girlfriend told me that she would have not appreciated coming back alone to the hotel at night considering the population that surrounded the hotel neighborhood. Of course the hotel cannot do a lot against it but it worth noting it.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    Julian
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Aug 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Good overall"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Small for a family of 4. Only double beds, not queen. Very expensive parking.
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great Location for working/visiting San Francisco"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location for work and san francisco visiting
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Quick trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a very pleasant experience at this hotel. The staff was friendly and courteous, and the room (although oddly laid out) was quite comfortable and very clean. It is within short walking distance of many different public transportation options, and the lobby restaurant was outstanding. Parking was a bit high, but allowed in and out privileges. We […] were in town for a short business meeting and to celebrate our anniversary, when we asked if we had a nice view he said yes, we had a bay view, but it was a very narrow view of the ferry building. Overall we had a great stay. Read more
    Genuine Expedia guest review
    Response by Hyatt Regency San Francisco Thank you for your review and congratulations on your anniversary! We are delighted you enjoyed the view from your room and the breakfast from Eclipse! It is great to hear compliments on our staffs. We appreciate your staying with us and please come back and see us again soon!
    Other trip
    Aug 5, 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    The hotel is close to Pier 1. All the tourist stops are in proximity to Pier 39. We loved the location - very quiet! Although we did have about a 30 minute walk to pretty much anything - but we didn't mind. We loved the lack of tourists!
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "Great Hotel for San Francisco vacation"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was in a good location to go sightseeing, and easy access to buses and street cars. Also great for walking to many of the attractions. The maid service was good, but we did have to request extra towels, new drinking glasses, and coffee machine replenishment, which should have been automatic. Other than that, the hotel worked out great!
    Genuine Expedia guest review
    Response by Hyatt Regency San Francisco Thank you so much for your review! I must agree with you our hotel is in an ideal location with easy access to the many different attractions in San Francisco! We appreciate your feedback about the in-room amenities, rest assured, your comment will be shared with my housekeeping team to improve on the inconsistency. We look forward to see you again.
    Other trip
    Jul 13, 2012
    Roger
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent
    "GREAT ACCESS TO TRANSPORTAION"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    AWESOME STAFF!! BED WAS NOT AS NICE AS I THOUGHT IT SHOULD HAVE BEEN. BREAKFAST AT THE HOTEL RESTAURANT WAS FABULOUS AND THE SERVICE WAS EVEN BETTER! THE LOCATION WAS GREAT FOR ACCESS TO ALL TYPES OF TRANSPORTATION TO ALL TOURIST SITES.
    Genuine Hotels.com guest review
    Response by Hyatt Regency San Francisco Thank you for your review! We are delighted you enjoyed our convenient location and your meal at Eclipse! It is always great to hear nice compliments for our staff! We look forward to welcome you back soon! Best regards,
    2 night trip in Jul 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Hyatt Regency San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    great hotel, great staff, great location, clean. Rooms a bit small and we had bad luck of noisy obnoxious group of pot smoking, rude, crude young adults in the room next door, but management did what they had to do to get them to shut up.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US
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