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Location.
The Westin St. Francis on Union Square is centrally located on Union Square, with a cable car stop at the front door. A landmark since 1904, this hotel is four blocks from Nob Hill and seven blocks from the Moscone Convention Center. North Beach and Chinatown are within 2 miles (3.2 kilometers) of this hotel.
Hotel Features.
In a building that dates back to 1904, The Westin St. Francis on Union Square is consistently named to Conde Naste Travelers' "Gold List." A $40 million renovation in 2009 added fresh sophistication to several key areas including the Main Lobby and guestrooms in the Main Building.
The magnificent lobby, with marble columns, gilded ceilings and crystal chandeliers, leads to an arcade of exclusive shops and the famed Michael Mina Restaurant. The Clock Bar in the Main Lobby showcases columns adorned with colored glass and clocks showing the time in cities around the world.
Wireless (high-speed) Internet access is available for a fee. Recreational amenities include a fitness center. The Westin St. Francis on Union Square Health Club and Spa specializes in massage therapies and body treatments including the Pacific Pleasure Sea Salt Glow and the Golden Gate Glycolic Body Treatment. A ride in one of the glass elevators to the guestrooms provides a 32nd-floor view of the City by the Bay.
Guestrooms.
The Westin St. Francis on Union Square guestrooms include Westin's Heavenly Beds with foot-thick pillowtop mattresses, down comforters and tailored duvets. Rooms feature Heavenly Baths, consisting of dual showerheads with multiple spray options, terry bathrobes, oversized Brazilian combed-cotton bath sheets and spa bath products. Rooms include in-room safes, chandeliers, ornate woodwork, period-style furniture and elaborate draperies. 37-inch flat-screen televisions offer cable programming.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Westin St. Francis on Union Square is a smoke-free hotel.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Michael Mina - Signature restaurant of award-winning chef. Refined American fare, superb wine list with more than 3,000 selections. Seasonal three-course dinner features a primary ingredient served three ways and paired with a trio of accompaniments. Tableside Classics such as Caviar Cart, Lobster Pot Pie. Tableside Desserts, including signature Root Beer Float. Elegant setting with Murano-glass lighting. Royal Doulton china personally designed by Chef Mina. Dinner nightly.
Oak Room Restaurant & Lounge - American cuisine with regional flavors served in historic room paneled with rich, polished woods. Children's menu. Cocktails and appetizers. Breakfast (buffet and à la carte), lunch, and dinner daily.
Caruso's - House-made pastries, specialty coffee drinks, wines by the glass, panini sandwiches, salads, and full bar. Located in the Tower Lobby, amid silk drapes, wingback chairs, leather lounge chairs, and tables accented by silver-and-gold granite and bronze. Open daily for breakfast, lunch, and cocktails.
Clock Bar - Located in the Main Lobby. Cocktail lounge specializing in handcrafted cocktails and creative menu selections. Rosewood walls, dark leather banquettes. Two columns of hand-blown champagne glass and amber-colored glass display clocks showing the time in cities around the world.
The Unwind Hour - Reception (surcharge) held in Caruso's Tuesday-Saturday evenings. Wines from 11 of Napa Valley's premier wine producers along with gourmet appetizers.
Room service is available 24 hours a day.
The on-site St. Francis Health Club & Spa includes the two-level Westin Reebok Workout Center. Cardio and resistance machines are on the main level, with a ceiling painted to resemble the sky. Weights are up a short flight of stairs. TVs are mounted on walls. Locker rooms include showers and steam rooms. Running maps are available. A per-day or per-stay surcharge applies for use of the workout center (waived for guests having a same-day spa service).
For an exhilarating waterfront walk or run with picture-perfect views, take the historic F-line streetcar (about two blocks from the hotel) to the Ferry Building Marketplace. Fuel up with gourmet snacks or organic produce from the Marketplace, then head north toward Fisherman's Wharf or south toward AT&T Park.
The recreational activities listed below are available either on site or near the Westin St. Francis on Union Square; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.
see all hotels in San FranciscoThis guest did not leave a comment.Genuine Hotels.com guest review
"Great Location - Concierge stunk"
The hotel is in a great location - right in the heart of Union Square. The rooms were nice, and the hotel staff were all super friendly. My only complaint is that both times we used the concierge to recommend things - they led us to bad experiences. So as long as you don't use the concierge, you'll be fine!Genuine Hotels.com guest review
"Great Hotel"
Wonderful hotel all around! Beautiful room and view from the 19th floor!Genuine Hotels.com guest review
"Family tradition"
My grandfather took me to the St. Francis when I was a child for the Christmas Holiday season. Now I take my child. Tradition is part of the St Francis and we are glad to be part of it.SherGenuine Hotels.com guest review
"Christmastime Madness!"
Love the location of this hotel. It was a shopping trip for our daughters and we were surrounded by a large # of stores. The staff at this hotel is extremely friendly. Expect to spend a lot of $$$$ for everything! You even get charged for store bags now. Other than Fleet Week - I have never seen the City so crowded. I would definitely stay at the Westin […] St. Francis again! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not very kid friendly"
The hotel itself is beautiful. But do not go to this hotel with a baby and not bring your own bed of some sort... Not having done so myself made for a rough night...almost 2 hours went by of being told by someone different many times that one was Its way before i spoke with a manager who admitted there werent any left and got one from a different hotel […] and it ended up being an awefull sleep option anyway...and the mini fridge is sooo overpriced $5 or $5.50 for a can of soda??? So a beautifull hotel but maybe not so kid friendly!!! Read moreGenuine Hotels.com guest review
"Close to everything"
Wonderful hotel! Location is right in the middle of everything. Trolley stop at corner and taxis lined up to take you anywhere. The staff was most pleasant and accommodating. Nice atmosphere.Genuine Hotels.com guest review
"Great location for shopping and entertainment"
I have stayed on business twice before with gorgeous views and rooms but this stay was truly disappointing. We had a Classic Queen room which did not have a Queen bed but a double bed, the room was smaller than my work office--it was terrible! The one window view was a brick wall, the room boring as had no color, and the bathroom lighting very dim with […] a window with frosted glass so you could not see anything! I tried to go to registration to request another room but the lines at registration were always too long so I stopped the effort. Very disappointing for the amount of money we paid for the room! Read moreGenuine Hotels.com guest review
"Great Location"
booked for the historic aspect, but ended up in the newly added on tower. Would prefer to know that ahead of time. Hotel was nice, clean and right on Union Square, just would prefer not to see the maintenance occurring, like hallways lined with mini-fridges, one parked right outside our door, as we check in.Genuine Hotels.com guest review
"Great hotel in a great location!"
We enjoyed it thoroughly and wished we could have stayed longer.Genuine Hotels.com guest review
"Over priced, Outdated!"
The hotel is really outdated and extremely overpriced. The rooms are small and the bathroom is tiny. The "queen beds" are twin beds. The walls are paper thin so you can hear people next door and in hallways. Just a great location and that's where it ends!Genuine Hotels.com guest review
"Awesome SF Stay"
The room was lovely, comfortable and very QUIET !! Loved everything about it.Genuine Hotels.com guest review
"Can't beat the location of the St Francis"
Theaters, transportation, and idenity make the St Francis to stay. Hotel staff about 50% are GREAT the other, need to find new jobs that they enjoy! Closet room had paint peeling. Removal of mini bar left a huge hole in the side of cabinet which was surprising to see in a Westin. The desk phone did not work and still was not working when I departed […] 4 nights later and 4 phone calls to request repair. This was in the new tower which I paid extra for. What a waste of money! Read moreGenuine Hotels.com guest review
"Westin St. Francis San Francisco"
Fabulous location and awesome views of Union Square from our room. Nice interior and lots of history to the hotel. Only glitch was that the person who checked us in watched us stand in the Starwood Preferred line for over 5 minutes (she was in the "regular" section. She had NO one to service. Finally my husband walked over two computers to her non existant […] line and asked to be checked in. Then all of a sudden, she could help him. What a joke. I walked off to explore the lobby with my son until my husband came up to me, irritated that I must be the one to check us in, because the reservation was in my name. He left our bag at the counter and we switched off with our son. She was not rude directly, but their was an air of snobbiness that I have not ever experienced in any hotels around the world. Then as I was done checking in, I leaned down to get our bag and she says, "Yes, that is his bag." As if it was some strange fools. I replied politely by saying, "No. It is OUR bag. Thank you." She gave me a smile then a snide look. This check in clerk might consider being much more careful about her "attitude" with clients. She has no idea the annual incomes, nor anything else about clients. Because I used hotels.com, she assumes that I am on a budget. Her attitude would make me reconsider another stay hear. However, the next day, I had a very pleasant experience with another clerk. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The St. Francis - San Francisco"
We love this hotel. It's historic, haunted and beautiful. The last time I stayed there was during college at USC (20 years ago!!), but it absolutely lived up to the memories. It's within walking distance of so many shops, restaurants and bars, and within close driving distance of everything San Francisco has to offer. We're planning a return trip in […] April. Read moreGenuine Hotels.com guest review
We chose this hotel for several reasons: proximity to Union Square and surrounding neighborhood(s) shopping during Christmas. The hotel was very festive. The room view (27th floor) was good. The cleanliness (I don't think the air vent above the bathtub area has ever been cleaned) didn't seem on par with the rate of the room. Nor, did the quality of […] the linens. All in all, we enjoyed ourselves and would probably choose a different property, nearby, next time. Read moreGenuine Hotels.com guest review
"Classic San Francisco"
Love the St. Francis, love the location right in the middle of Union square, we had a wonderful stay. Only regret is that the Compass Rose is gone.Genuine Hotels.com guest review
this hotel is in the very convenient location and staffs are very nice and helpful. We got a higher floor and nice view when we asked for it. the room is big and the bed is very comfortble. We'll come back again.Genuine Hotels.com guest review
"Location, Location"
The bedroom was espacious with firm confortable beds. Clean bathroom.The staff was very friendly and the location was fantastic for those who like to shop.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"I'm sold"
Love the Westin St. Francis. I've stayed at countless hotels in San Francisco, this one beats all. Worth an extra $50 a night.Genuine Hotels.com guest review
wonderful spot! would stay here again!Genuine Hotels.com guest review
"Do Not Stay Here"
The review we read said the hotel had been completely redone and updated - well then, they bought all their furnishings at a second hand store. It looks like is lost it's luster 50 years ago. The staff in every direction was rude, unhelpful and was bothered if you asked any question. I arrived at our room to find that the maid left our door open to […] our room and our adjoining room, walked away while she supposedly put towels in the wash. I walked in and sat their for several minutes until she showed up. That night our alarm went off and the next day we came back to our room to find our window that was closed, was opened and left open. Stay anywhere but here, it was awful! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Right on Union Square"
Great location on Union Square with Cable car right there. Lots of shopping and restaurants right there! Great location!!!!!!!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Just Ubication"
They are operating a 5 stars hotel like a 2 stars one. Far away from the top 5 brands. But it has "The ubication" in the CityGenuine Hotels.com guest review
"Loved this hotel"
Took my mom here for a weekend trip. The location was ideal. Right in the heart of everything. Their concierge was so helpful; I recommend asking them for tips, like how to avoid cable car lines, etc. The room service was great. The sent amenities to our room as a treat. I was very pleased--and I am very picky about hotels! The beds were GREAT, so soft. And […] they allowed us a late check out because of medical needs; very kind staff. Read moreGenuine Hotels.com guest review
"Spring Break"
This was a spring break vacation for the family. The hotel was in a great location for shopping. Also, a short cab ride to the pier, stadium and museums. We had a great time, very clean, exceptional service and very comfortable.Genuine Hotels.com guest review
"Beautiful hotel & great location"
Luv this gorgeous hotel. Location is absolutely perfect - right in the middle of everything (shopping, restaurant, clubs) in Union Square. Cable is right in front. Definitely stay here again and is highly recommended.Genuine Hotels.com guest review
"Fabulous Surprise for a Fabulous Mom"
I decided to surprise my mom with a quick overnight trip to the City for her 60th birthday. We always love visiting the Union Square area and hitting all the stores for a little shopping. Since The St. Francis takes up one whole side of Union Square, I figured it would be a wonderful surprise to stay there. When we pulled up, my mom was THRILLED. The […] service was fantastic, the room we had was modern and pristine, and the location can't be beat. I highly recommend the hotel -- and their signature crab chowder that you can order through room service. Everyone that worked there truly made us both feel very special. Read moreGenuine Hotels.com guest review
"Westin St. Francis at union Square"
Very dissapointing. Provided Wall Street journal some days and not others. Charged for use of PCs-only hotel I can remember that charged. Friends room would not control temperature in room.Genuine Hotels.com guest review
"more info about our check in experience"
this stay was a super special adventure for my 5 year old son and i. friends and family had gifted this trip. the room was prepaid. i had knee surgery and now use a walker. we weren't able to go in the front door, only stairs. we walked another 2 blocks into the garage to get in... walked through the cars to get in. after standing in line for quite […] some time, we finally get to the front counter to ck in. the clerk was super nice, i asked if there was any possibility to get a room with a view of union square. she said we could with a $50 upgrade. i told her i couldn't do that. she suggested a room next to the elevator with a peak of union square. she asked for a credit card. i had one and gave it to her. she asked for another. she needed to charge $80 on our card for ck in. i didn't have $80 available on my card. i told her that i could give her $80 cash instead. she ckd in the back office and came out to say that i had to give her $250 in cash for the deposit. in tears, i said, "i don't have $250.". i have $82 in cash, a $50 gift debit card,... she went to the back office again. came out and said " i am sorry but i cannot ck you in". i had a prepaid room and was not able to ck in??? and no where in my confirmation did it say i had to be able to authorize $80 or have $250 cash. i asked to have my money returned so that i could find a place for my son and i to stay. she said that she could not return my money since i had booked through hotels.com. so, can't get ckd in. can't get my money back. i asked her. "what am i suppose to do?". i asked her if i had a friend who had a credit card could i use that?? she went back to the office again. then she said yes, as long as she could get the security code on the back. she gave us two vouchers for the coffee bar. she suggested that we went there and figured out what to do... it took the waiter 3 passes before he asked if we needed anything. i called and texted my friends. finally i got a call back and my best friend w Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location but that's all"
Not what I was expect from such a highly regarded hotel. Front desk personnel had their back turned pretending not to see those waiting in line. No shampoo or conditioner in the room and 3 towels for the 4 of us. Parking was $50 per night! Room in the historic section was a good size but the carpet was well worn. Late night room parties by teenagers […] kept us awake. Seemed to be The hotel in SF for holiday parties for high school and college students. There are a lot of good smaller hotels in the Union Square area. Next time I would stay at one of those. Read moreGenuine Hotels.com guest review
"St Francis Westin San Francisco"
The staff was excellent for both visits. Dec 21st and Dec 28th. The staff was great and we were very comfortble in our room The Oak Room was great, food was good and the service was excellent. We were disappointed in the Boubon Steak Rest We were told it required a tie and we bought one and then saw it was not a requirement. We would stay at the hotel […] again. Read moreGenuine Hotels.com guest review
"St Francis union square San francisco"
Great location and nice rooms but we had to wait for over an hour after check in time for one of our rooms. That was the only negative, every thing else was very satisfactory. It would have been nice if the hotel had offered us late check out or some other concession for our check in wait.Genuine Hotels.com guest review
everything was perfect except the elevators were pretty slowGenuine Hotels.com guest review
Excellent stay at the Westin St Francis! The service was fantastic and the rooms were very comfortable and spacious!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
hotel room is clean, comfort.... but when i call bell sevice they came 30min late.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel but reservations was rude"
Top hotel, great service, great comfort, great location. Thought that reservations was rude when i called to get confirmation for my room. I asked to get a roll away bed and she spoke over me and said room already had 2 double beds. She did not help and said the roll away would not fit. I asked again when we arrived and the hotel accomidated perfectly. […] Someone should check on that agent. I would have canceled if i could have because of her interaction with me. Read moreGenuine Hotels.com guest review
"St Francis at Union Square perfect location"
We just had the best stay for our first time in San Francisco. Our hotel was so close to many sites that we simply walked to most places. I would certainly go back and would not consider staying anywhere else!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great location, room size nice, mattress not so comfyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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