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1 room,  2 adults 
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Room 1:

The Westin St Francis on Union Square

37.78773, -122.40822
4 stars
335 Powell Street, San Francisco, CA, 94102 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $179
available on 05/21/13
Price Match Guarantee
4.1 831 5

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    Image of The Westin St Francis on Union Square, San Francisco
    4.1 out of 5 Excellent (831 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I loved our getaway to San Francisco. It was hard watching the TV from where it was, it was very uncomfortable. by Nancy  from Folsom on 05/14/13

    Overview

    Location.
    The Westin St. Francis on Union Square is centrally located on Union Square, with a cable car stop at the front door. A landmark since 1904, this hotel is four blocks from Nob Hill and seven blocks from the Moscone Convention Center. North Beach and Chinatown are within 2 miles (3.2 kilometers) of this hotel.

    Hotel Features.
    In a building that dates back to 1904, The Westin St. Francis on Union Square is consistently named to Conde Naste Travelers' "Gold List." A $40 million renovation in 2009 added fresh sophistication to several key areas including the Main Lobby and guestrooms in the Main Building.

    The magnificent lobby, with marble columns, gilded ceilings and crystal chandeliers, leads to an arcade of exclusive shops and the famed Michael Mina Restaurant. The Clock Bar in the Main Lobby showcases columns adorned with colored glass and clocks showing the time in cities around the world.

    Wireless (high-speed) Internet access is available for a fee. Recreational amenities include a fitness center. The Westin St. Francis on Union Square Health Club and Spa specializes in massage therapies and body treatments including the Pacific Pleasure Sea Salt Glow and the Golden Gate Glycolic Body Treatment. A ride in one of the glass elevators to the guestrooms provides a 32nd-floor view of the City by the Bay.

    Guestrooms.
    The Westin St. Francis on Union Square guestrooms include Westin's Heavenly Beds with foot-thick pillowtop mattresses, down comforters and tailored duvets. Rooms feature Heavenly Baths, consisting of dual showerheads with multiple spray options, terry bathrobes, oversized Brazilian combed-cotton bath sheets and spa bath products. Rooms include in-room safes, chandeliers, ornate woodwork, period-style furniture and elaborate draperies. 37-inch flat-screen televisions offer cable programming.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $179
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

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    Traditional ADA King

    Traditional King

    Grand Deluxe Union Square View King

    Grand Deluxe Tower City View - 2 Double

    Traditional Double Double

    Deluxe Tower King

    37.78773, -122.40822
    Hotel coordinates:

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    Map

    The Westin St Francis on Union Square
    View The Westin St Francis on Union Square on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet policy - dogs only
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    The Westin St. Francis on Union Square is a smoke-free hotel.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 31
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Umbrellas
    • See more facilities
      • Air-conditioned public areas
      • Computer station
      • Conference center
      • Luggage storage
      • Meeting facilities size (feet) - 56,000
      • Meeting facilities size (meters) - 5203
      • Secure parking (surcharge)
      • Total number of rooms - 1,195
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Ergonomic chair
    • Extra towels/bedding in room
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • Flat-panel TV
      • Hair dryer
      • HBO
      • Hypo-allergenic bedding available
      • In-room massage available
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Refrigerator (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Steam room
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-out
      • Full-service health spa
      • Health club
      • Massage - spa treatment room(s)
      • Multilingual staff
    • Business & Event
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Michael Mina - Signature restaurant of award-winning chef. Refined American fare, superb wine list with more than 3,000 selections. Seasonal three-course dinner features a primary ingredient served three ways and paired with a trio of accompaniments. Tableside Classics such as Caviar Cart, Lobster Pot Pie. Tableside Desserts, including signature Root Beer Float. Elegant setting with Murano-glass lighting. Royal Doulton china personally designed by Chef Mina. Dinner nightly.

    Oak Room Restaurant & Lounge - American cuisine with regional flavors served in historic room paneled with rich, polished woods. Children's menu. Cocktails and appetizers. Breakfast (buffet and à la carte), lunch, and dinner daily.

    Caruso's - House-made pastries, specialty coffee drinks, wines by the glass, panini sandwiches, salads, and full bar. Located in the Tower Lobby, amid silk drapes, wingback chairs, leather lounge chairs, and tables accented by silver-and-gold granite and bronze. Open daily for breakfast, lunch, and cocktails.

    Clock Bar - Located in the Main Lobby. Cocktail lounge specializing in handcrafted cocktails and creative menu selections. Rosewood walls, dark leather banquettes. Two columns of hand-blown champagne glass and amber-colored glass display clocks showing the time in cities around the world.

    The Unwind Hour - Reception (surcharge) held in Caruso's Tuesday-Saturday evenings. Wines from 11 of Napa Valley's premier wine producers along with gourmet appetizers.

    Room service is available 24 hours a day.

    Recreation

    The on-site St. Francis Health Club & Spa includes the two-level Westin Reebok Workout Center. Cardio and resistance machines are on the main level, with a ceiling painted to resemble the sky. Weights are up a short flight of stairs. TVs are mounted on walls. Locker rooms include showers and steam rooms. Running maps are available. A per-day or per-stay surcharge applies for use of the workout center (waived for guests having a same-day spa service).

    For an exhilarating waterfront walk or run with picture-perfect views, take the historic F-line streetcar (about two blocks from the hotel) to the Ferry Building Marketplace. Fuel up with gourmet snacks or organic produce from the Marketplace, then head north toward Fisherman's Wharf or south toward AT&T Park.

    The recreational activities listed below are available either on site or near the Westin St. Francis on Union Square; fees may apply.


    • Bicycle rentals nearby
    • Golfing nearby
    • Ice skating nearby
    • Kayaking nearby
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming nearby
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 14 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.95 per day (rates may vary)
    • Valet parking fee: USD 53 per day (in/out privileges)
    • Valet parking fee for large vehicle: USD 60 per day (in/out privileges)
    • Rollaway bed fee: USD 35.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Francisco, California, United States
    Map
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    Area map

    The Westin St Francis on Union Square Union Square - Convention Center

    A short guide to Union Square - Convention Center

    Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.

    see all hotels in San Francisco

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Downtown San Francisco - 0.00 yard
    • Union Square - 100 yards
    • San Francisco Magic Parlor - 100 yards
    • Alcove Theater - 200 yards
    • Un-Scripted Theater Company - 200 yards
    • SF Playhouse - 200 yards
    • American Conservatory Theater - 200 yards
    • Xanadu Gallery - 200 yards
    • SHN Curran Theatre - 200 yards
    • Marines Memorial Theater - 300 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.7 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.5 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • Oakland Intl. Airport (OAK) - 12 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Hayward Executive (HWD) - 18 miles
    • Concord Buchanan Field (CCR) - 24 miles
    • Novato Gnoss Field (NOT) - 26 miles
    • Napa Valley Airport (APC) - 31 miles
    • Livermore Municipal (LVK) - 33 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    • San Jose Reid Hillview Airport (RHV) - 45 miles
    All hotels in San Francisco, California, United States
    Reviews
    • All (831)
    • Business (111)
    • Romance (99)
    • Family (68)
    • Friends (50)
    • Other (503)
    4.1 / 5
    Excellent

    Score breakdown (from 831 reviews)

    • 5.0
      (386)
    • 4.0
      (249)
    • 3.0
      (106)
    • 2.0
      (62)
    • 1.0
      (26)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.1
    • Comfort
      4.1
    • Condition
      4.1

    Reviews: Overall

    • <Previous
    • Page 1 of 5
    • Next>
    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    I loved our getaway to San Francisco. It was hard watching the TV from where it was, it was very uncomfortable.
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    Nancy
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "very close to everywhere you want to see, shopping"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very exellent!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Franko
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "All is good, except..."

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Everything was great except the dirty band-aid in the bathroom.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    May 7, 2013
    R
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Upgrade to the 24th floor gave us beautiful views of the city.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Amy
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great location;"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Checked us in early when we asked; receptionist very helpful. Light bulb not replaced when we asked. Very comfortable stay.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Premium for Union Square location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    We stayed there to be with our married daughter and family who were here for a work conference. For the price, I was disappointed. The lighting in the bathroom was terrible, you had to move away from the sink to have the light on your face, lousy for shaving. The heating/cooling unit was very noisy, with a strong breeze and either blew hot or cold according […] to your temp or you had to turn it off completely. The car valet service was very nice, but you paid for it. You are paying for the location. Convenient to Union Square and surrounding shopping. The room was clean and comfortable, but seriously overpriced. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Don
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Good Night at the Westin St. Francis"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We enjoyed the hotel very much, thank you!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    check out process was way too long since i'm not part of their premere group
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Jan
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was wonderful but disappointed that no mention was made about the fire alarm incident the night before
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Nice hotel, noisy area"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel staff was very nice and were quick to respond to requests. The concierge is very knowledgeable and helpful. The hotel is very nice and takes you back in time. However, the rooms are small and the walls are paper thin, so I could hear a lot of noise from the performers at Union Square (they only have a 10pm curfew). The location is perfect […] for shoppers and commute to China town and the bay. Read more
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Perfect location"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall the stay at the Westin was great. The concierge service was exceptionally good but upon our initial check in, there was absollutely no one at the front reception desk. I found this really strange in a hotel of this caliber. When somone finally arrived, they apologized for having me wait. We also had a dirty room service tray sitting in our hallway […] for two days.......same tray.......very odd. We definitely would stay there again. Read more
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    Lindy
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Vintage Landmark Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    In the past this hotel was very bustling and THE place to be seen if you were somebody. It is still very elegant and clearly efforts are being made to keep it repaored, attractive, and comfortable. Being directly on Union Square with the garage just across the street made it incredibly convenient. The staff couldn't have been more attentive. The only […] issue is that the rooms could use some soundproofing (hard to do in a historic building with high ceilings). The price for what we received was, I think, pretty reasonable. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Denise
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "great historical hotel, excellent location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    great location.Central to shopping and fine dining
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    John
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Busy, busy hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was very crowded and it took a long time to valet our car and to check in. Our room was lovely with a great view of San Francisco. At check out time, not ours, the elevators were slow and crowded. We got stuck on the 11th floor. A call to maintenence reset the elevator and we continued on our way. We were pleased with the luggage storage and […] car pick up when we did check out. I would stay here again!! Read more
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    Alice
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "No in-room internet"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Wonderful experience, but quite a surprise to have no in-room wireless (without a substantial fee), especially in this part of the country.
    Genuine Hotels.com guest review
    3 night romance trip in Dec 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Christmastime Madness!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Love the location of this hotel. It was a shopping trip for our daughters and we were surrounded by a large # of stores. The staff at this hotel is extremely friendly. Expect to spend a lot of $$$$ for everything! You even get charged for store bags now. Other than Fleet Week - I have never seen the City so crowded. I would definitely stay at the Westin […] St. Francis again! Read more
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    Stacey831
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Expensive food.."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel is located in the middle of Union Square, great location. The room service is the most expensive I have ever had, the restaurants are very expensive and have a terrible service. Even with a reservation you won't get your table on time.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    Maria
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Central but way too loud!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    The hotel definitely has a boutiquey charm and the check-in lady was very nice. BUT this hotel is incredibly old with thin walls so you can hear everyone's business. Inconsiderate dolt outside plays the saxophone until the wee hours of the morning, so if you're on business or a light sleeper, this hotel ain't for you. Fortunately, I'm a heavy sleeper. […] Wish there was sound insulation. Otherwise, it's a charming hotel. Read more
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    My bed was way too hard...other than that good stay overall.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Nice hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Standard clean hotel. Nice enough to take your wife to for a nice weekend trip to sf. Not over board on the fancy pomp.
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    Matt
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great Union Square Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great hotel in the heart of Union Square. Spacious clean room with comfortable bed and large, clean bathroom. Great for families especially during the holidays.
    Genuine Expedia guest review
    Other trip
    Dec 8, 2012
    Wayne
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Not exactly a room with a view"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was charming, the bathroom small but well appointed. Love the rain shower. However, for the price I would have expected to be looking out on something other than a brick wall.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Marcia
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Noisy room"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Room was pretty noisy due to it being next to the elevator. Chose your room away from the elevator if you want peace And quiet!
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    Tommy
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "westin st. francis"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Westin at Union Square was truly a pleasant experience. Front desk, valet, room, etc. were all top notch. Only draw back, price for parking at the Westin is ridiculous! Who charges you to park at their lot when you're already staying in their hotel...not cool. Ok, charge for parking, but not 50 bucks overnight!
    Genuine Hotels.com guest review
    1 night romance trip in Nov 2012
    javier
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Nice place.."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    My friends and I booked a weekend night at Westinn. While it was right in the middle of Union Square and the room itself was very clean and comfortable, we were disappointed at the size of the room. The lady at the registration sort of tried to get us a front facing room, but couldn't. understandably, because of the rush. But three of us - and such […] a small room? not fair - the hotel could have doen better on that. But way clean, nice folks, lovely bar.. i'd stay there again, but ask to see the room first.. if I can! Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Nov 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "High-Class Desireable Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    GREAT! Service is so nice, I accidentally moved the alcohol in the fridge which I didn't know I was not supposed to do and they didn't charge me for it when I told them at check-out. They gave us extra towels, soap, and comforter on request which was very kind. The only drawback was we had double beds and the wi-fi wasn't free. I would assume after […] paying that much for the room, we would get services like wireless internet free. Location is right in the middle of time square near shops, food, and BART. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Nov 2012
    Ben
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Close to shopping and union square"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is beautiful but lobby is usually noisy . Hard to get something to eat inexpensively. The staff was very friendly and the room was so comfortable.
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Antique Gem"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Love this old hotel and stay often, great bed linens, great location
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    DAvid
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Wonderful hotel still worthy of a "special" status"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This continues to be a wonderful hotel. What was sad to see was the round table in the hotel lobby (at the main entrance) where people deposited their empty Starbuck coffee cups and no one from the hotel removed the cups. It looked sloppy and not well managed for a hotel of this historical reputation.
    Genuine Expedia guest review
    Other trip
    Oct 30, 2012
    Nickie
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Central San Francisco location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Historic hotel in central and convenient location. We got last minute reservations on a crowded weekend. Our room in the old section was tiny, had an air shaft view, and smelled strangely of a stable. Housekeeping's spray was only temporarily effective in reducing the smell. Otherwise amenities were good.
    Genuine Expedia guest review
    Other trip
    Oct 16, 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Oct 5, 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff was friendly! Great location. Cafe in lobby is good for a quick bite or informal meeting.
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    XLT
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great.. But bed wasn't comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      3.0
    I had stayed at this hotel before and it was wonderful.. However they are remodeling so only one elevator was working. I felt the room we were in wasn't what I would expect at a Westin.. The bed was really hard, flat pillows and I felt like something was really missing. On another note the staff was great!!!
    Genuine Hotels.com guest review
    Romance trip
    Oct 2, 2012
    Nmwolfe66
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "I would recommend staying at this hotel."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I love the location of this hotel and have stayed in it before. The room was clean, the staff was friendly and helpful. I was able to get a later check out with no problem which I appreciated very much. I love the classic elegance of this hotel. The one downfall this time is that there were street bands on the corner below our room playing extremely […] loud music (drums) most of the evening. The Music sounded as if it were right in the room. I will say however that they stopped playing I guess around 10 every night but it was still distracting for when we were in the room during that time period. Read more
    Genuine Expedia guest review
    Other trip
    Sep 30, 2012
    Bev
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great hotel!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    We had a great experience at the Westin St. Francis. Easy (and early) check-in. Staff was very accommodating and helpful! We will definitely return.
    Genuine Expedia guest review
    Other trip
    Sep 26, 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Basically neutral. Hotel was nice. View of nothing but the other side of the hotel and roof with garbage on it. Parking expensive. Service was pretty non-existant. Expensive for what it is but it's San Francisco.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Fine room, tiny beds."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Great location, but no view below 10th floor. Elevators a hassle. Beds are too small for two adults. My wife and I are both smaller than average, yet were still uncomfortable. Felt like we were in a twin bed, no even a full size. Family of four is stretched to fit in two bed room. Room size allows for queens, but these are much smaller than even a […] full. Read more
    Genuine Expedia guest review
    Other trip
    Sep 25, 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Location is its plus and negative point"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel location was fantastic, right smack next to Union Square and all the shopping. Unfortunately, this is also a negative point, as traffic around the hotel is madness. Be prepared to pay $51 (and taxes) for parking overnight and for a traffic jam going to the hotel. We didn't realise the entrance was at Geary Street and had to go up a few blocks […] before we could turn back down to Powell and into Geary. We had a comfortable stay though I did find the decor dated (but this is also its charm, I suppose). Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Mrs Cheng
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great location but noisy."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Fantastic location. Nice service all around. Our room was on the 3rd floor on Union Square side which meant a lot of noise.....from the hotel's banquet room as well as Union Square itself. A higher floor would have been better. In addition, we felt nickeled and dimed when the hotel charged $15/day for internet service and when I purchased an 8 oz bottle […] of Diet Coke at the barista stand.....for $4.00. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "Great hotel for great San Fransisco location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Bathrobes in Room 3099 would have been a welcome improvement.
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    A Traveller
    US

    The Westin St Francis on Union Square
    4.0 / 5
    Excellent
    "short-sheeted"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The St. Francis is centrally located with good access to cable cars and other transportation around the city. The room was small but nice. Everything about the hotel was good until about the 3rd night into the trip. My husband got into bed and the sheets didn't go to the bottom of the bed! After two calls to the front desk, a very nice housekeeper showed […] up and changed the sheets to some that actually fit the bed. Why hotels don't use fitted sheets, is beyond me, but this short sheet incident left a bad taste for the St. Francis. Other than that, the hotel was good. Read more
    Genuine Hotels.com guest review
    5 night trip with friends in Aug 2012
    Stephanie
    US
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