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Location.
Grand Hyatt San Antonio is on the River Walk, adjacent to the Henry B. Gonzalez Convention Center, 1 block from The Rivercenter Mall, and 0.4 miles from the Alamo.
Hotel Features.
Grand Hyatt San Antonio features a terrace with a heated outdoor pool and sundeck. This hotel has Achiote River Café, Bar Rojo, and a river-level terrace bar. Room service is available during limited hours. Limo and town car service are offered (surcharge) as well as a roundtrip airport shuttle (surcharge) at limited hours. Valet parking is available on site and additional parking options are available nearby (surcharged apply). The onsite Stay Fit Gym includes cardio equipment and free weights . The hotel has two ornate ballrooms, ideal for weddings and special events. A business center is also available.
Grand Hyatt San Antonio is a smoke-free property.
Guestrooms.
This Grand Hyatt offers views of the Tower of Americas, and downtown San Antonio. Guestrooms include 32-inch flat-panel TVs with satellite channels. Beds include down comforters. iPod docking stations, complimentary daily newspapers, and in-room safes are provided. All guestrooms at the Grand Hyatt San Antonio are nonsmoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Achiote River Café - Menu features latin flavors with an Asian influence. Open for breakfast, lunch, and dinner.
Perks Coffee & More - Coffee and sandwiches, available 24 hours.
Bar Rojo - Cocktails and Sansei Sushi served in a posh setting.
Terrace Bar - Cocktails overlooking the San Antonio River.
Room service - Available during limited hours.
The 24-hour Stay Fit fitness center at Grand Hyatt San Antonio offers a full range of cardio machines and free weight equipment. Guests will also enjoy the heated outdoor lap pool with sundeck. Children ages 12 and younger must be accompanied by an adult in the pool and in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The stay was excellent. I really enjoyed my time there.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio We appreciate your feedback. Looking forward to seeing you soon!
"Location, Convenience, Comfort, & Reasonable Rates"
My title says it all. I would stay there again.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!
This guest did not leave a comment.Genuine Hotels.com guest review
"A+ for Grand Hyatt San Antonio"
An excellent hotel! Very convenient location right on River Walk, the fitness center was very good and the room was great. I recommend this hotel if you visit San Antonio.Genuine Hotels.com guest review
"SA Hyatt stay"
Was wonderful trip. Friendly staff and great location for the places we needed to attend. Room was nice and clean. Getting our vehicle from the valet service took a bit to long for the many crew members on site.Genuine Hotels.com guest review
"close to convention center"
It was just lovely, all the hotel staff were very friendly and helpful which we needed!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great stay"
Conveniently on riverwalkGenuine Hotels.com guest review
Wonderful experience, very accomadating. Just didn't have a good restaurant in the hotel for late eaters. The one in hotel not appealing to everyone,but they did have room service available.Genuine Hotels.com guest review
"Perfect place"
We have stayed at several hotel on the river walk. This is by far my favor one. We will book this hotel next time we go.Genuine Hotels.com guest review
"Very end of the river walk"
Overall, the hotel was pretty nice. It was towards the end of the river walk, so getting to the majority of the restaurants wass a little walk, but not too bad. We had a room on the 19th floor that overlooked portions of the city but had a ton of road/ambulance noise. The staff was friendly and kindly brought up a crib and microwave (the room comes […] with a mini fridge). The bed was a little on the firm side, otherwise the room was comfortable and very clean. Read moreGenuine Hotels.com guest review
The hotel was new and comfortable. I won't stay here again because of the charge for internet service. There are plenty of hotels nearby that do not have this charge. The nickel and dime method doesn't sit well with business travelers.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Sushi at the Grand Hyatt wonderful location"
We were there on business but we were able to enjoy the city. We loved being on the Riverwalk and took advantage of the great location of the Hyatt. The sushi offered in the hotel was fantastic.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The staff wasn't as attentive as needed to be and rhe rooms were pretty small to be a five star hotel but the overall experience was grand.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Parking a Nightmare, But Great Hotel"
Hotel is right on the riverwalk, next to the convention center. Rooms are great, though the AC is a bit on the weak side. While the room rate is excellent, expect to be nickel-and-dimed on all the amenities one comes to expect from other hotels, from wireless internet to parking. Parking for one night's stay came to $22 for me, and finding a spot was […] not easy, because the garage is shared between hotel guests and convention center attendees. Getting in and out of the garage was a nightmare - it took me half an hour with just four cars in front of me in line. The exit is a traffic light at a poorly-designed intersection. We were having to wait three full cycles before we could even get out because if we left when the light turned green (and stayed green for about 2 seconds) then we'd be stuck in the middle of the intersection. And this was at 7pm Sunday night - not a peak traffic hour. Knowing what I know now, next time I stay in this hotel I will use the parking garage across the street for half the rate and a much better exit. Read moreGenuine Hotels.com guest review
"Unimpressed"
Lets start with the chain breaking inside the toilet. For a swanky hotel I was appalled that it was so poorly taken care of. The rooms were very small. They did comp my parking for the inconvenience but one would expect more out of a hotel rated so high.:((((( the food at Achiote was barely passable. the sushi bar was acceptable with outrageous hotel […] prices. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Had room service one evening and the food was not good, not even close to what I would normally expect. Wireless charges were exhorbitant -- $14 per day.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio Thank you for your feedback. We have taken your comments into consideration, and hope to see again in the future.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A night on tye river walk"
My girlfriend and I stayed here one night to enjoy the river walk on a 5 day roadtrip around the San Antonio & Hill Country area. The hotel was nice. Parking was rediculous ($45 valet and $30 self park) WiFi was not free.....really? The hotel is not as close as advertised to the shops & restuarants, however it is pretty close to the fun and happening […] bars downtown. I wish I would have stayed at the hotel Valencia as I had originally planned. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great place to stay on river walk"
This hotel was very nice, service was excellent, parking was very expensive, rooms were a little small but very nice, and the pool was small but a nice lap pool. Overall it was a very nice place to stay.Genuine Hotels.com guest review
"Excellent Value and on the Plaza of the Alamo"
Very nice people, the rate was excellent, location was superb. Room was compact yet comfortable, clean, and well decorated. Walk in shower was a pleasant surprise. Price was more than reasonable, service at the 1909 Cafe was excellent, Vanessa should be complimented for her wonderful service and genuine concern. Food at Cafe was fresh, tasty, and there […] was no problem in making modifications for dietary consideration. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"2min walk to river walk"
Right next to river walk where there are a lot of restaurants and bars. Great hotel at a great location.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio We are glad to hear that you enjoyed the location and had a nice visit. We hope to see you again soon!
"nice hotel"
Hotel greatly located, very nice and clean.. Room pretty comfortable, just had to turn off the small fridge as it was making too much noise.. also to park the car at the hotel was expensive.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio We value and appreciate your feedback. We are happy to hear that you enjoyed the accommodations and location. Hope to see you again soon!
"A comfortable and quiet escape"
Loved it. I was in town for a business conference. It was such a relief to walk into a clean and beautifully decorated room with an amazing view. The bed was soft, pillows were comfortable, and the shower was amazing. I will definitely be returning on my next visit.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio We value and appreciate your feedback. We are happy to hear that you enjoyed the accommodations, and hope to see you again soon!
"Awsome hotel"
As an individual who doesn't make it a habit of staying in hotels of this luxurious, I was very pleasantly surprise. THE COFFEE IN THE ROOM was the worse coffee that I have ever tasted. This is my only complaint. Please get another brand of coffee the one you have there can make you grow hair on your chest. I would highly recommend this hotel to an […] ybody. Read moreGenuine Hotels.com guest review
Everything perfect but the overnight parking too expensive.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio Thank you for your feedback. We are happy to hear that you had an exceptional stay with us, and hope to see you again in the future!
"Great Stay"
Great location, huge hotel with comfortable conference rooms, great roomsGenuine Hotels.com guest review
Response by Grand Hyatt San Antonio Thank you for your feedback. We are happy to hear that you enjoyed the accommodations and location. We hope to see you again soon!
Parking is very expensive...Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio Thank you for your feedback. We will take your comments into consideration, and hope that you will come back to visit us.
"Great Hotel on the Riverwalk"
My second time to stay at this Hyatt. Great service and great location. The pool outside on the 5th floor is AWESOME !!! Cant wait to stay there again.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio Thank you for returning to Grand Hyatt! We are happy to hear that you enjoyed the accommodations and location. We hope to see you again soon!
This guest did not leave a comment.Genuine Hotels.com guest review
"Grand Hyatt San Antonio"
The room was clean, comfortable and very nice. The fitness center was outstanding as was the restaurant. The location to the convention center was perfect.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio We value and appreciate your feedback! We are happy to hear that you enjoyed the accommodations, and hope to see you again soon!
Enjoyed myselfGenuine Hotels.com guest review
"Great Convention hotel"
You can't get a better hotel for conventions than the Grand Hyatt. It was awesome.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This was the first time I have check into a hotel and when we got in the room the pillows were in a chair stacked up. The following day they made no attempts to cleaning the room and left the used towels there. The only way I knew they came in was there were new towels in the bathroom. For the price you pay I expect a little more.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Our stay at the hotel was excellent. Convenient to the convention center and restaurants. We had a comfortable stay.Overall we were very statisfied.Genuine Hotels.com guest review
Response by Grand Hyatt San Antonio We are happy to hear that you enjoyed your stay with us, and hope that you will come back on your next visit to San Antonio.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
