Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary continental breakfast each morning.
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Bad hotel"
Terrible hotel and even worst serviceGenuine Hotels.com guest review
"service was horrible"
We arrived an hour early and were told quite rudely that no one was checking in early. No problem there. She asked me name of reservation and I told her. 15 minutes before check in time I go into lobby to wait. She tells me room has not been cleaned yet and probably won't be ready at 3 pm. 3 pm I go back in and she tells me she pulled housekeeper off […] other rooms to clean mine. 3:30 pm I am told my room is now ready. The room was not clean by any standards. I bought febreze to spray in the room that reeked of stale smoke. We will not be staying here again. Read moreGenuine Hotels.com guest review
terrible, the aircondition went out in the middle of the morning, and I had to be moved to another room. A handicap room. Not nice or comfortable.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"I would never recommend or stay at this chain"
This guest did not leave a comment.Genuine Hotels.com guest review
"Microtel Suites San Antonio, Tx 35"
Floors looks messy, dirty as ever...will never stay at this place ever again...Closet door was missing, they put the microwave and refrigerator right at the bottom of the bed...just dingy and dirty...Not all Microtels are like this one but they give the chain a bad name....very unsatisfied :(Genuine Hotels.com guest review
"Hotel Across From Splash Town"
So first of all price is great if all you plan to do is lay your head on the pillow. Standard rooms are very small just big enough to put a queen size bed in. Excercise room has 4 machines from the 20's and neither of them work. Called front desk and was told they could not even go up stairs to the 3rd floor and look at the machines. Staff is friendly […] . They say HBO is included however the channel never worked. DO NOT STAY THERE! Read moreGenuine Hotels.com guest review
"Not Impressed"
When we checked in the guy at the front said he was going to up grade us to a suite. We had reserved 2 queen beds. When we got to the room, it was a suite but it had only 1 bed and a sofa sleeper with a super thin mattress. We told them we needed 2 beds and he said they were sold out. We asked for a roll away bed and we were told NO. The swimming pool […] was not cleaned out as they had had a storm and it had debris. Needless to say, we will not be staying here again. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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