Best Western Alamo Suites Downtown

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Genuine Hotels.com guest review

Clean room was huge. Breakfast was good .

Genuine Hotels.com guest review

The hotel was very clean and the service was super friendly. The breakfast was just continental but was plenty. The rooms were big and the beds were comfortable. Our bathroom door wouldn't lock very well and the door wouldn't stay open. It would always swing closed, but it was not any big deal really. Overall we enjoyed our stay and would stay there […] again. It was close to downtown but not close enough to walk. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Room was surface clean, but there was dirty feminine thing on the floor by the dresser and under the dresser there was trash, that the supervisor said they couldn't move the dresser, but we saw it just sitting on the bed.the staff put us in a room, then another guest knocked on the door to say it was his room, we went to the front desk and they […] moved us. then we went to dinner and our keys didn't work, so when we went to the front desk they said they had to move our luggage and when we got back to our room it was in our room but not where we left it. As if someone had gone through it.....it was a nightmare We made the manager get us another room elsewhere. he did so Reluctantly Read more

Genuine Hotels.com guest review

Not located in a good neighborhood; close to freeway, power station, & doggie daycare. Staff was very friendly, helpful and accommodating.

Genuine Hotels.com guest review

Stayed here on the way to South Texas. Wanted something close to Alamo and River Walk. Exceeded my expectations. Very nice facilities and close to Alamo and River Walk. Staff was very helpful and told us about Fiesta that was going on on town. Very satisfied.

Genuine Hotels.com guest review

The hotel was great. I would definitely stay there again. My room was clean and the employees were very accommodating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not much of a view off the balcony, but very clean and a great price.

Genuine Hotels.com guest review

Hotel was located right off the expressway, not near the Riverwalk or other downtown attractions. Too far to walk. But it lacked there it made up for with a very friendly staff always willing to help and a clean, comfortable room.

Genuine Hotels.com guest review

Our stay in Best Western in San Antonio was both comfortable and the service was very professional. If we come to San Antonio again, we will not be hesitant to stay at Best Western again.

Genuine Hotels.com guest review

The bed was hard

Genuine Hotels.com guest review

It was nice and cozy. Close to everything.

Genuine Hotels.com guest review

Overall the stay was great. The hotel staff was very friendly, helpful. The hotel was clean but certainly not spotless. The hallways smell a little funky and you could tell they tried to cover it up with some sort of deodorizer. We appreciated the effort, but it is probably time to put down some new carpet. The rooms were huge---the twin king size beds […] were very nice and very comfortable. The breakfast was adequate and the breakfast area was well maintained. The lady managing the breakfast area was very friendly and wanted people to be happy---excellent job. We enjoyed the waffles in the shape of Texas. We did walk to the Riverwalk from here, but it was not an easy hike, especially if you are going to walk a lot downtown. The neighborhood from the hotel to downtown is not great, but certainly not dangerous (unless you did it late at night or something). If you drive from the hotel to the Riverwalk (which we did 1 night also) you are going to pay $10 or more to park. Overall...the value for the money paid to stay there was excellent. Read more

Genuine Hotels.com guest review

This place is older, and it showed in the room decor, carpet and layout. We had a suite with a separate living room, which was nice, although the furniture and television were very worn and dated. The TV had poor reception and no pay channels such as HBO. The bed was comfortable however and the shower (waterflow) was decent. The staff was very friendly […] and helpful. Downtown is relatively close but not within walking distance. The price was good for what we got, and it served our needs as far as location and being a suite (my husband and I tend to have vast differences in our bedtimes so it was nice to be able to watch tv in another room without disturbing him). The continental breakfast was decent and you can actually get some of it if you're willing to participate in hand-to-hand combat to the death. The room they serve breakfast in is small and cramped as it is, but add a hundred or so guests and it was an outright mob scene. I literally had to shove and stab in order to get even a muffin. We didn't even eat breakfast there for the majority of our stay, it was just too much violence! Read more

Genuine Hotels.com guest review

I enjoyed everything except the smell from the toilet (need to do a better job of sanitizing the toilets and put air freshners in the rooms, just a suggestion) but other than this the room was satisfactory, and especially the price compared to many of the other hotels in the area, i also enjoyed the continetal breakfast, and the management and staff […] were very professional and caring, they also refunded me 6 dollars that their coke machine deducted from my debit card, and i was very impressed with how they handled the matter.. I will definitely stay at their hotel again should every i vacate in san antonio, the location and price is perfect..Thank you.. Read more

Genuine Hotels.com guest review

Great price and close to freeway access. Loved having 2 king sized beds plus a sleeper sofa, gave us a lot of room to move. Hotel is older, beds not too comfortable. Pool warm and indoors. Breakfast adequate, full of guests and hard to maneuver when everything was packed into a corner, almost always out of coffee. WiFi was inconsistent, but all in all […] for the price this worked out just fine for our family. Read more

Genuine Hotels.com guest review

The main issue we had was with card access to our room and into the hotel itself. The card would eventually work but it is irritating to try six or seven times before the mechanism works. The location and hotel itself was great - once you got in.

Genuine Hotels.com guest review

great place. Vanessa was soooo helpful and wonderful !!! hope to return again.

Genuine Hotels.com guest review

Everything was great.. From the service to the rooms. Only issue i faced was that since i didnt have a car, it does tend to be a wee bit inconvenient to go to downtown. and the vicinity does seem a bit shady in the night. But if you have a car or can get a cab, this is a good place. its about 25 mins walk from downtown and about 10 mins from Market […] square. I will certainly recommend this place to my friends and will come back if i visit San Antonio Read more

Genuine Hotels.com guest review

My family of four only stayed one night, but it was a great stay. The staff was wonderful. They found a crib for my daughter and helped us locate the bus stops and stores that we needed. Vanessa was very helpful when I needed to get bus fare for our return trip. The indoor swimming pool was an added bonus for our family.

Genuine Hotels.com guest review

House keeping is lazy and doesn't complete their jobs. We arrived back to our hotel at 4 pm and they hadn't cleaned the bathroom out the room. They came in and took our towels but never brought us any. After having to go down to the office, they finally brought us a set.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Pillows and bed covers had a bad dirty oder. They did not smell clean and fresh. Good size room and a lot of space.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Air conditioner did not work and they did nothing for me. Bad area. GHETTO...pool was small. Did not look anything like the pictures online. Will not ever stay there again, EVER..

Genuine Hotels.com guest review

The room was clean, the staff was courtious and helpful. An overall great place to stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great small indoor pool. Room was clean and staff was nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the hotel to book a return trip next time.the location to downtown venues is convenient.the hotel is overall clean and comfortable.the staff made sure to it that I got a room on the quiet side of the property(not the parking lot side) Spacious rooms,well equiped and furnished.the only drawback is the electronic door cards to your room.they're […] not very user friendly and at times took several attempts to getting the room door open.please improve their functioning! Read more

Genuine Hotels.com guest review

comfortable room. Could have been cleaned a bit more carefully before our stay but not bad enough I wouldn't stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel for the price we paid. Would stay there again anytime. Taxi ride to the Riverwalk was short and cheap ($7).

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Makes me wish I had booked more time in Tucson. Room was the best one we have had on our vacation.

Genuine Hotels.com guest review

The hotel was great. Service was great. Room was nice. But the surrounding neighborhood was ruined down. And T night its close to the railroad tracks. So you can hear the trains. I couldn't get a full nights rest.

Genuine Hotels.com guest review

Thank you!!

Genuine Hotels.com guest review

We had a 2 night stay. Staff very freindly. Breakfast was the usual hotel continental breakfast but unlike most other places we've been to, the diningroom was very clean and well stocked. They have someone fully dedicated to taking care of just the breakfast room.

Genuine Hotels.com guest review

Very clean and very comfortable room. Really liked and enjoyed the balcony... it gave us a chance to experience the fresh air and morning and evening breezes. Terrific continental breakfast.

Genuine Hotels.com guest review

We stayed here on a vacation thinking it was within walking distance to the river walk but it is much too far to walk. The location other than that had good access to the hiways. The hotel was a little noisy especially in the AM as there is a dog boarding business across the street and dog barking was disturbing.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great motel and great rates - but if you plan to do any walking at night wouldn't reccommend it. But you can get a taxi easy and is not expensive. Would probably stay again.

Genuine Hotels.com guest review

Staff was outstanding. Room needed a little bit of attention. Not terrible but carpeting was in need of cleaning or replacement. Room was nice and quiet.

Genuine Hotels.com guest review

My wife and I stayed here for two nights. We arrived very late, around midnight and got great service. The room was spacious and the bed was very comfortable. A lot of extras for the price. The breakfast was convenient, but got crowded quickly. This is not a very large hotel so I can see problems during busy seasons. The neighborhood surrounding the […] hotel is not good, but it's close to the freeway and market square. Close enough to walk, but I wouldn't. Great stay! Will be looking for future deals at this one! Read more

Genuine Hotels.com guest review

You get what you pay for. Location is close to downtown. Rooms are comfortable, people in the front desk are pretty gentle and helpful. We spent 5 nights in 2 bedrooms with my family and we didn't have any issues other than the room key had to be reset twice and the fridge in both bedrooms was very noisy. The breakfast service was very good but the […] breakfast itself was just ok. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review