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Situated in San Antonio, Best Western Alamo Suites Downtown is a family-friendly hotel close to Guenther House, Casa Navarro State Historical Park, and Ripley's Haunted Adventure. Also nearby are Market Square and La Villita.
Best Western Alamo Suites Downtown has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. Guests are served a complimentary breakfast. Additional amenities include multilingual staff, laundry facilities, and coffee/tea in the lobby. Guest parking is complimentary.
The 72 air-conditioned guestrooms at Best Western Alamo Suites Downtown include coffee/tea makers and hair dryers. Televisions are equipped with premium cable channels. All accommodations provide direct-dial phones with voice mail; free local calls are offered (restrictions may apply). In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and ceiling fans. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.
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The languid San Antonio River and its famed River Walk connect many downtown attractions, including the Alamo Plaza and HemisFair Park. Built for the 1968 World’s Fair, HemisFair Park is the site of the 750-foot Tower of the Americas. Visitors, though, won’t forget the Alamo, site of the legendary 1836 battle between Mexican soldiers and Texan secessionists. Nearby, Mexican goods fill El Mercado.see all hotels in San Antonio
We had two issues only. 1st, we got a room in the ground level which is the first floor and late at night, noises from the people walking and talking in the hallway didn't stop. 2nd, noises from people walking in the second floor. Other than that every thing else is okGenuine Hotels.com guest review
This was one of my best hotel experiences, the quality and cleanliness of the room was outstanding. The breakfast was very nice. They also have a nice workout room.The staff was amazing, especially Ms. Vanessa, the receptionist, she was very pleasant and helpful. She has awesome customer service skills and should be rewarded,. Other reviews posted comments […] about a dog kennel being near by and the dog barking being a concern,,We had no problems with dogs barking, We stayed on the first floor and slept without any disturbance. The indoor pool and hot tub was amazing. My only concern would be that of a faint unpleasant odor in the hallway,,,maybe from guest coming from the pool with wet feet..not sure what the odor was but I noticed the house cleaning crew attempting to mask the odor...this concern would not keep me from booking her again. I truly enjoyed my stay, Read moreGenuine Hotels.com guest review
"well priced and fairly convenient for our needs"
room needed a little better cleaning. coffee maker turned out to be broken and had to be replaced. bath mat gone after first night.Genuine Hotels.com guest review
Great hotel for the $. Not within walking distance of the Riverwalk, but still close.Genuine Hotels.com guest review
"Great Family Hotel"
This was one of the best stays I had this year. For a family of six you can't beat this Hotel. The staff was great and the price was right. The location was excellent and the parking was easy. Six in one room was very comfortable and the breakfast is free and has cool Texas shaped waffles. Easily the best stay all year.Genuine Hotels.com guest review
"Great downtown stay."
This hotel was very quiet, clean and comfortable.Genuine Hotels.com guest review
Hotel was in good location to downtown, easy access to highway and very clean. Staff was very helpful.Genuine Hotels.com guest review
Staff members were the friendliest and most helpful of all places we stayed on a 14 day trip. We would definitely return. Hotel is convenient enough to downtown, but if we stayed again I would leave the car at the hotel and consider cab to Alamo and Riverwalk as better alternative to downtown parking fees.Genuine Hotels.com guest review
"Rooms were great!"
The rooms were great, very clean and comfortable. The only downturn is that when we arrived to one of our rooms it had already been booked and found people asleep. Good thing they didn't wake up, that would've been a mess.Genuine Hotels.com guest review
Very conveniently located.everyone was very nice and helpful. Great rates!!! We were able to enjoy their breakfast which unlike other hotels they refilled the entire bar the whole time, great indoor pool after a full day in the sun. Completely recommendable!!!!!Genuine Hotels.com guest review
The hotel stay was accommodating, the rooms are very spacious! very clean. The room had a full size refrigerator, which is something very useful. the breakfast in the mornings was ok.. and very close to the alamo. The AC did get a little hot at night, but other than that everything else was great.Genuine Hotels.com guest review
It was great!Genuine Hotels.com guest review
"Close to River walk"
Best Western has a very excellent quality of service, they have they're hotel real clean. The hotel is in a perfect location to all sight seeing areas. They have breakfast and room service very nice and friendly.Genuine Hotels.com guest review
We're a family of 5, the room was great, comfy and very spacious!! The breakfast was ok could be better! What I do appreciate and to my surprise, I left behind my hair straightener, and found out until we were back home the next morning! I called and was promised a phone call once the housekeeping ladies would go in. After several phone calls, Vanessa […] was very kind enough that she kept me posted until finally they did find my straightener! I was really surprised that they did keep it for me until my aunt went to pick it up!!! Way to go Vanessa!!! Read moreGenuine Hotels.com guest review
"Friendly, helpful staff at a clean, safe hotel"
We stayed here for 3 days & 2 nights while on a family vacation. We were 4 adults with 3 small children in 2 rooms and on a budget. The staff, especially Vanessa and the rest of the day crew were always cheerful and helpful. The hotel was nothing fancy, but the rooms were spacious and clean. The place was well lighted & staffed and felt very safe. Good […] room rates, too. A very family-friendly place, the kids enjoyed the indoor pool, which was well maintained. The breakfast bar was well stocked & clean, too. Read moreGenuine Hotels.com guest review
It was a very enjoyable stay. Only thing was the pool was not clean. We did not get to swim like we had planned to do with the kids.Genuine Hotels.com guest review
"Loved the place"
We had three rooms, one on each floor. Super staff from the front desk to the cleaning crew. Full size refrigerators and freeze you out air conditioners. We were surprised by the interior of the place, it was so clean and everything sparkling. We will definitly stay here next year.Genuine Hotels.com guest review
"close to all must see sights"
comfortable and pleasant. Great staff.Genuine Hotels.com guest review
"Six Flags Fiesta"
Great, room was spacious and service is fastGenuine Hotels.com guest review
The pool area smelled a little odd and the carpet is sticky.Genuine Hotels.com guest review
My family and i took a trip here for the weekend, my stay was good the only thing was the AC wentout but they work very hard in geting me my AC back up so me and my kids could enjoy a good night rest as well as the free night for the trouble.Genuine Hotels.com guest review
This was a good fit for me this trip. The king size beds and foldout made my family of 5 comfortable. The rooms were large enough for us and our things and we could walk to the bus to get to the Alamo and shops. I would not want to do that for a week but for one night it was fine. Staff was extra nice, even let us park on the property after checkout […] for several hours while we shopped the area. Overall this was a nice place and I give it 4 stars. **** Read moreGenuine Hotels.com guest review
My overall stay was ok. We had the room next to the pool so our room smelled like wet carpet/mold the whole trip. Other then that service was good and the breakfast was filling.Genuine Hotels.com guest review
We have stayed at this hotel in the past and it had been a good choice. The price is good the staff freliendly. This visit needed more cleaning. We used the pullout sofa and it had not been cleaned in a long time. There was dirt and crumbs Ali g with a mattress cover that had seen cleaner days. The carpet was very dirty and needed a desperate shampooing. […] I made my daughter's walk in their socks. The beds w ere clean and very comfortable. I will still use this hotel despite this visit. Thanks Read moreGenuine Hotels.com guest review
I really enjoyed my stay here! I definitely recommend it!Genuine Hotels.com guest review
"Very friendly service."
When I looked for hotel in San Antonio, this one seems super close to the city. When I got there, it was acceptable, but not as close as I expected. The front desk lady was very friendly and helpful. She gave me lots of information and provide everything I need to know promptly. The hotel seems old, so the carpet is not very clean, and the breakfast […] area is very small. There are not enough seats for people. However, again, the lady who serves that area was nice. She greets to you, and asked if you need anything. At last, I just wish the room and bed could have better condition. Read moreGenuine Hotels.com guest review
Room is spacious, very clean overall, close to tourist sites, friendly staff. Indoors pool awesome open 10 to 10 but wished it was open longer. breakfast was delicious.Genuine Hotels.com guest review
Very relaxing. Staff was very courteous. They went above and beyond to make sure me and my family were comfortable. We had a great stay. The indoor pool was perfect since it was raining outside. The room was very clean and comfortable, very spacious for my family of 5.Genuine Hotels.com guest review
Overall good experience, would stay there again.Genuine Hotels.com guest review
"Close enough to downtown for sight-seeing"
Pleasantly surprised that the in-room refrigerator was actually full-sized instead of the small ones that fit under the counter. We were able to buy groceries and fit them in the refrigerator to save money on meals. Everything was very clean and spacious (we stayed in a room on the first floor). My only complaint is that they used a room deodorant with […] a soapy clean smell that was overwhelming. If that had been toned down, our stay would be perfect! Read moreGenuine Hotels.com guest review
Excellent service, great price , beautifully designed and convenient locationGenuine Hotels.com guest review
Enjoyed the stay; however, found a cockroach in room one day.Genuine Hotels.com guest review
"close to downtown without the expensive prices"
there were a few issues with our stay....1st was we booked a 2 king bed with sofa sleeper and we were placed in a single king bed with sofa sleeper. That was corrected after my wife had to prove to the front desk that we paid for was the 2 king beds. which we almost didnt get because they didnt have any more available. 2nd issue was the screaming kids […] running up and down the hallway when people are trying to go to sleep. we didnt report this issue because the time management would get to 3rd floor the kids were no longer doing it. 3rd was parking lot is too small for the amount of business they do. they had wonderful staff, from the front desk to the ladies that cleaned the rooms. would we stay again if we go back to San Antonio, the answer is yes we would go back to this hotel again. Read moreGenuine Hotels.com guest review
"You get what you pay for"
Hotel staff were excellent and were the best thing about the stay. Room was like an 80's apartment converted by a jack of all trades. Hotel is not exactly on the Riverwalk but is a short drive away. Pool was small but functional. Breakfast was limited to waffles, breads, boiled eggs, cereal but no breakfast meats.Genuine Hotels.com guest review
"ok for where it's at"
felt I was next in line @ check in time they took other person instead.Workers were very slow appear not to know procedure for check in.Hotel rm cards didn't work had to keep asking to reprogram themGenuine Hotels.com guest review
"Best Western Alamo Suites"
POSITIVE aspects of this hotel: 1) friendly, helpful staff 2) the room was huge, comfortable, and clean 3) free wifi 4) free breakfast that provides variety and taste NEGATIVE aspects of this hotel: the location is horrible. There is a dog kennel across the street, the interstate is just a few feet away from the hotel, there are power lines and a wifi […] tower right in the parking lot, the pool is tiny and too full of chlorine, the breakfast area is so small that it looks like a fish feeding frenzy as guests try to get their food. If all you want is a clean, comfortable room, then it's a pretty good hotel. If you want ambiance, try another hotel. Read moreGenuine Hotels.com guest review
"Great hotel for the price"
Very nice room and very nice hotel staff. The breakfast was good. The location was not very nice but it was not a bad neghborhood, it is just a little outside downtown, so not walkable but less than 5 min of drive. The hotel had the best housekeeping staff that I have seen in our 7 years of travel. I always see housekeeping who is in rush to clean the […] room and want you out of the room at the earliest possible. Here the housekeeping staff were very courteous and let us have the time to get the kids ready and move out of our room without knocking again and again. At breakfast also, they refilled everything without having to ask and even let the breakfast run later than 10 am. Even after 10am they asked us multiple times before removing everything. Such service is so rare to get at most hotels.The room was clean, nicely decorated and had all the amenties. Read moreGenuine Hotels.com guest review
"Off of IH-35 S, close to Market Sq. and Riverwalk"
Desk staff were very helpful when asking directions and questions. Breakfast staff and cleaning staff were friendly. King Suite room was a great size at such a good price. It is on a one way street, but after leaving a couple of times it was easy to get back to. I would stay here again.Genuine Hotels.com guest review
"Could've been better"
I am usually a huge fan of best western and while the staff was nice the cleanness of the room was not good. Especially for a king suite. Their was hardly any toiletries especially for all of my family. The amount of blankets provided could've been better and their was dust all over the room. I really wouldn't call that 4 star.Genuine Hotels.com guest review
We were very pleased with the hotel. We had a fabulous time and the staff was extremely helpful and friendly.Genuine Hotels.com guest review
"IT'S ABOUT 10 BLOCKS FROM DOWNTOWN"
OUTSTANDING, OUTSTANDING, OUTSTANDING!!! THIS HOTEL IS CLEAN, FRIENDLY STAFF AND VERY, VERY, VERY HUGE (DOUBLE KING SIZE BDRM) ROOMS!!Genuine Hotels.com guest review
"Good, except for musty smell"
The room was clean and comfortable. However, it had a musty smell that we couldn't get rid of - don't know if it was the humidity of the days we were there, or something funny with the AC. Not much going on in the immediate neighbourhood, but an easy 5 minute drive from downtown. Very quiet neighbourhood at least, and easy to get to from the airport. […] I'd stay there again. Read moreGenuine Hotels.com guest review
Spacious room. Breakfast area too small. Convenient to Riverwalk.Genuine Hotels.com guest review
it was the worst expierience i've ever had in a hotel in my whole life and most of all with the manager and especially with the supervisor of this location she was too unrespectful she doesnt have the education to treat a guest. The location i am talking about is 1002 s. Laredo st. san antonio texasGenuine Hotels.com guest review
Good, clean, great friendly staff.....good breakfast.....internet kind of slow. Overall pretty happy would defenitely stay again.Genuine Hotels.com guest review
"Great place to stay"
Never visiting San Antonio a lot of our friends mentioned staying on the river walk. However the prices for on the river walk avg per night are extreme and the required per day cost for valet parking is not included in the cost. The best western is literally less than a 2-3 min drive to downtown parking garage that cost on avg $2-4 per hour. The cost […] was great, the location was great, the room was clean and serviced everyday, ac stayed cold, restrooms are updated and comfortable, swimming pool is indoor and kind of small but wasn't busy during our stay, for the cost I would defiantly recommend this hotel staff was great very helpful and breakfast was a little more than we had expected with just a continental breakfast!! Read moreGenuine Hotels.com guest review
"Great staff!!! Very friendly!!!!!"
Great hotel will defiantly stay again!!!!!!Genuine Hotels.com guest review
"The family outing"
Stay was fine breakfast was adequate. The general manager was a little rude.They got us into our room before check in time which was a plus. I would recommend the hotel and stay there again.Genuine Hotels.com guest review
"Hotel was nice for the price"
We had a good stay at the Best Western. It is not very close to downtown or the riverwalk so we had to drive to find anything. The room was clean and the bed was really comfortable. The breakfast was not that great, not very many choices and was really crowded every morning. Overall, we had a nice stay!Genuine Hotels.com guest review
"great place for price"
close to freeway, surroundings not so hot, but location great for getting in/out, free parking, close to downtown, easy access back to highway for different vacation stops. front desk lady was not feeling well. she wasnt up to par and it was obvious. maintenence was doing a lot of work, but it was nice. the room was fantastic for our family! the breakfast […] area was way to small for the breakfast rush, had to eat standing up. we only ate there one out of 3 mornings because of that. across the street from a dog kennel, so if you don't like barking dogs, dont stay. we werent bothered by them. we would stay there again for sure when on a budget. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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