Best Western Alamo Suites Downtown

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Genuine Hotels.com guest review

The hotel was very clean and the service was super friendly. The breakfast was just continental but was plenty. The rooms were big and the beds were comfortable. Our bathroom door wouldn't lock very well and the door wouldn't stay open. It would always swing closed, but it was not any big deal really. Overall we enjoyed our stay and would stay there […] again. It was close to downtown but not close enough to walk. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I love the front desk employees they we very nice and helpful in giving us great recommendation on where to go and what was going on in town that day.. Very helpful thank you. It was a great location for a great price just 5 min away from down town.

Genuine Hotels.com guest review

good spot. just a short drive from the riverwalk and alamo.

Genuine Hotels.com guest review

Overall good experience, would stay there again.

Genuine Hotels.com guest review

The bed was hard

Genuine Hotels.com guest review

At first the room they put us in smelled like mildew and the ac would not cool the room down. So we had to switch rooms the next room was a lot better.

Genuine Hotels.com guest review

A car is a must here, although the location is near to the must-sees of San Antonio with a drive of a couple miles. We had one problem in that two of our party needed a handicap room; it was requested a week prior to the trip tho not at original booking; requested again at check-in; we were told none was available; that they'd "try" to find a shower […] seat. Not sure anyone tried, but on further complaint and request, the upshot was a handicap room was found for us with a required room change at 10:30 pm. Aside from that the rest of our stay good, facility understaffed, breakfast good, and price was right. Read more

Genuine Hotels.com guest review

Excellent service, great price , beautifully designed and convenient location

Genuine Hotels.com guest review

Overall the stay was great. The hotel staff was very friendly, helpful. The hotel was clean but certainly not spotless. The hallways smell a little funky and you could tell they tried to cover it up with some sort of deodorizer. We appreciated the effort, but it is probably time to put down some new carpet. The rooms were huge---the twin king size beds […] were very nice and very comfortable. The breakfast was adequate and the breakfast area was well maintained. The lady managing the breakfast area was very friendly and wanted people to be happy---excellent job. We enjoyed the waffles in the shape of Texas. We did walk to the Riverwalk from here, but it was not an easy hike, especially if you are going to walk a lot downtown. The neighborhood from the hotel to downtown is not great, but certainly not dangerous (unless you did it late at night or something). If you drive from the hotel to the Riverwalk (which we did 1 night also) you are going to pay $10 or more to park. Overall...the value for the money paid to stay there was excellent. Read more

Genuine Hotels.com guest review

This place is older, and it showed in the room decor, carpet and layout. We had a suite with a separate living room, which was nice, although the furniture and television were very worn and dated. The TV had poor reception and no pay channels such as HBO. The bed was comfortable however and the shower (waterflow) was decent. The staff was very friendly […] and helpful. Downtown is relatively close but not within walking distance. The price was good for what we got, and it served our needs as far as location and being a suite (my husband and I tend to have vast differences in our bedtimes so it was nice to be able to watch tv in another room without disturbing him). The continental breakfast was decent and you can actually get some of it if you're willing to participate in hand-to-hand combat to the death. The room they serve breakfast in is small and cramped as it is, but add a hundred or so guests and it was an outright mob scene. I literally had to shove and stab in order to get even a muffin. We didn't even eat breakfast there for the majority of our stay, it was just too much violence! Read more

Genuine Hotels.com guest review

I enjoyed everything except the smell from the toilet (need to do a better job of sanitizing the toilets and put air freshners in the rooms, just a suggestion) but other than this the room was satisfactory, and especially the price compared to many of the other hotels in the area, i also enjoyed the continetal breakfast, and the management and staff […] were very professional and caring, they also refunded me 6 dollars that their coke machine deducted from my debit card, and i was very impressed with how they handled the matter.. I will definitely stay at their hotel again should every i vacate in san antonio, the location and price is perfect..Thank you.. Read more

Genuine Hotels.com guest review

Great price and close to freeway access. Loved having 2 king sized beds plus a sleeper sofa, gave us a lot of room to move. Hotel is older, beds not too comfortable. Pool warm and indoors. Breakfast adequate, full of guests and hard to maneuver when everything was packed into a corner, almost always out of coffee. WiFi was inconsistent, but all in all […] for the price this worked out just fine for our family. Read more

Genuine Hotels.com guest review

My family of four only stayed one night, but it was a great stay. The staff was wonderful. They found a crib for my daughter and helped us locate the bus stops and stores that we needed. Vanessa was very helpful when I needed to get bus fare for our return trip. The indoor swimming pool was an added bonus for our family.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the hotel to book a return trip next time.the location to downtown venues is convenient.the hotel is overall clean and comfortable.the staff made sure to it that I got a room on the quiet side of the property(not the parking lot side) Spacious rooms,well equiped and furnished.the only drawback is the electronic door cards to your room.they're […] not very user friendly and at times took several attempts to getting the room door open.please improve their functioning! Read more

Genuine Hotels.com guest review

comfortable room. Could have been cleaned a bit more carefully before our stay but not bad enough I wouldn't stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only thing that really bothered me was the checkin. The gentleman took about 30 mins to check me in due to errors he made on the rate I prepaid with hotels.com. I was exasperated & just wanted to get out of my heels & into a comfy bed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was great. Service was great. Room was nice. But the surrounding neighborhood was ruined down. And T night its close to the railroad tracks. So you can hear the trains. I couldn't get a full nights rest.

Genuine Hotels.com guest review

Nothing special about this place - it's older but in good shape. What's great is free parking, free wifi and free breakfast. That, plus nice big rooms makes this a great deal compared to the hotels right on the Riverwalk. It's a 5 minute drive instead.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great motel and great rates - but if you plan to do any walking at night wouldn't reccommend it. But you can get a taxi easy and is not expensive. Would probably stay again.

Genuine Hotels.com guest review

You get what you pay for. Location is close to downtown. Rooms are comfortable, people in the front desk are pretty gentle and helpful. We spent 5 nights in 2 bedrooms with my family and we didn't have any issues other than the room key had to be reset twice and the fridge in both bedrooms was very noisy. The breakfast service was very good but the […] breakfast itself was just ok. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great hotel and staff! Just surrounding neighborhood isn't so great but close enough to Riverwalk. Cab ride was about $7.00! Was in town for my daughter's graduation at Lackland Air Force Base. Would stay there again! Great price!

Genuine Hotels.com guest review

The room was very cozy. We've never been a hotel room with a living room, kitchen, bedroom and bathroom for an average of $70.00 a night. We were very comfortable there.

Genuine Expedia guest review

The hotel room was spacious and nice, staff was very helpful. The hotel is located close to the riverwalk but the area in which it is ;ocated is not that great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very good, accomodating staff, clean rooms and good breakfast.

Genuine Expedia guest review

We were very happy with the size of the room and comfort of the king size beds. The price was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Friendly and Attentive Staff. The suites with two king size beds and couch/bed is perfect for a family of 5-6; plus it comes with nice counter space with a coffee maker, full size refrigerator and microwave. Beds were very comfortable as well as the cozy pillows. Complimentary breakfast was very much appreciated especially for budget minded families; […] hearty spread of waffles, cereals, fruit, eggs, pastries, breads and juice and coffee. Free parking! Great location. Quiet rooms; didn't hear any other guests throughout the night! Pool was perfect size for kids. Thank you for a comfortable and safe stay! Read more

Genuine Expedia guest review

The hotel was great, was within walking distance to downtown and riverwalk. That's what we was looking forword to the most......

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

You have very dedicted staff they were quick to take care of all;our needs. If we were every in San Antonio again and you had a opening would surly stay at your motel. Can't say enough about the staff they were great all of them.

Genuine Hotels.com guest review

Not the greatest neighborhood to have the hotel. Otherwise, we had a great stay, the room was clean and very spacious, the staff was outstanding (very helpful and pleasant). Have no problem recommending this hotel for future stays.

Genuine Hotels.com guest review

Hotel was good for the price, small details such as stale smell in the room apon entering and toilet not flushing well and leaking. Reported it, but issue wasn't fixed. Parking lot needs to be bigger..

Genuine Hotels.com guest review

Desk staff were very helpful when asking directions and questions. Breakfast staff and cleaning staff were friendly. King Suite room was a great size at such a good price. It is on a one way street, but after leaving a couple of times it was easy to get back to. I would stay here again.

Genuine Hotels.com guest review

The staff were really nice, especially the lady at the breakfast. Breakfast was good! The hotel general area was clean and so was the room.

Genuine Expedia guest review

The hotel was excellent, overall. I was shocked at how big the room was. It was like an apartment, in fact, it looked like that's what it originally was. The kitchen was enormous for a hotel, tons of cabinets that were, strangely, mostly screwed shut. Excellent value for a hotel, and the location was close enough to walk to the Alamo and other attractions […] (30 minute walk to the Alamo). My only complaint is breakfast. There were no eggs or sausage/bacon/etc. Read more

Genuine Hotels.com guest review

I could hear barking dogs from across the street?? might need to sound proof some of the windows.

Genuine Expedia guest review