4.3
out of 5
Excellent
(281 reviews)
(Neighborhood average
4.1)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
Had a wonderful stay. Went to the Fiesta Flambeau Parade 2013 and the sky opened and FLOODED the streets of San Antonio. Upon arrival at the hotel, after... wading through a foot and a half to two feet of water, the hotel staff had a huge basket of clean, warm towels waiting for all of the soaked guests. That was very much appreciated. Also, when we needed anything, the staff made sure we were able to get the items needed. The downfalls are that the INFORMATION BOOK that is in the room is outdated. Some of the restaurants listed have closed and other businesses were closed and would not deliver food because of the Fiesta Flambeau. Ended up not having dinner on Saturday night, There is NO Shuttle service at this location. by Ronda from Cedar Park, TX on 04/30/13
