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Location.
Situated in Eugene, Red Lion Hotel Eugene is close to Oakway Center, Autzen Stadium, and Matthew Knight Arena. Also nearby are University of Oregon and McArthur Court.
Hotel Features.
Red Lion Hotel Eugene has an outdoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a business center and audiovisual equipment. The hotel offers a bar/lounge. Additional amenities include laundry facilities, a porter/bellhop, and express check-out. Guests have complimentary access to a roundtrip airport shuttle (available 24 hours). Guest parking is complimentary.
Guestrooms.
The 137 air-conditioned guestrooms at Red Lion Hotel Eugene include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium satellite channels. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Pets are allowed for an extra charge of USD 15 per stay
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Pets are allowed for an extra charge of USD 15 per stay
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Loud music and patron partying emanated from the bar until 1:30am, costing me and my son (visiting UOregon for a compus tour). The plumbing serving the room above ours was very loud when used by those guests, a sign of poor quality construction. There was no hot water for a shower the following morning. The hotel room looked like it hadn't been remodeled […] since the hotel was built probably in the 1970's. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Eugene Thank you for taking the time to provide feedback from your most recent stay . Comments from such as yours allows us the opportunity to constantly improve service and product . I apologize about the inconveniences you experienced during your stay. I understand how frustrating it can be to have a lousy night of sleep due to noise , and then to find no hot water in the shower. Your comments are shared with the staff, to address for you and future guests. I hope you will allow us another opportunity to provide you with the accommodations that you deserve and expect. Thank you again, Doug
"Not so good"
This is a motel, not a hotel. For the price, you would think you would be getting something better. There is a window air conditioner above the door. The hotel is loud. It's dirty, smells funny. The desk inside of the room about fell over when I set my laptop on it. There is nothing good about this hotel. For the same price, you can stay a little further […] away at a VERY nice other hotel property. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Eugene Thank you for taking the time to provide feeback from your recent stay. It is always a great pleasure reading feedback and comments from our guests. This allows us to an opportunity to continuously make adjustments to improve our service and product. In a time where people have a variety of choices on where to stay when visiting an area, comments such as yours can be very helpful for future guests of ours. I apologize for the inconvenience you experienced in regards to noise and condition of the hotel not being to your satisfaction. We do hope that you will allow us an opportunity to provide you accommodations in the future. Thank you again, Doug
"If you like it loud...."
There were stains on the sheets and the karaoke was REALLY REALLY loud from inside my room. Perhaps an outdoor speaker kept getting turned on. No apparent quiet hours for the outdoor hot tub. It seemed more like a place for party-ers to stay than people wanting to get some sleep. Parking spaces are also very small. Pillows were nice.Genuine Expedia guest review
Response by Red Lion Hotel Eugene We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are displeased to see that there were some areas of concern regarding cleanliness in your guest room and will certainly address your concerns with our housekeeping staff. I do apologize for the outside noise that you were able to hear in your room as well. You are a valued guest and we hope to have the opportunity to provide you better service in the near future!
"Absolutely awful"
This was one of the worst hotel experiences we've ever encountered. The room smelled like a dirty ashtray and was swelteringly hot...which made the smell worse. There were stains all over the floor and everything just felt dirty. I failed to mention this was a non-smoking room. The bathroom smelled like the entire staff had gathered in it to take a […] smoke break...and this was at nearly 2 AM. The next morning, the shower temperature went between luke-warm, ice-cold, and scalding-hot without ever touching the handle. I would NEVER stay here again, nor would I recommend anyone else stay here. We forfeited our second night's reservation (non-refundable) and paid for another room elsewhere because we refused to stay one minute longer than we had to. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Eugene We appreciate you taking the time to post a review of your various experiences while visiting our property. We apologize that your guest room has been uncomfortable due to the temperature and that it was not properly cleaned as well. . These are issues were addressed accordingly with our staff. We value you as a guest and make every effort to enhance our guest experience. We are truly sorry that your experience with us was not a good one,.
"Hot hot hot"
Room temp was 75 degrees upon arrival. Next morning after running dinky ac all night it was 71. Had to leave the door open for an hour to get room to sleeping temp. Bathroom smelled musty. Bed and pillows were average at best.Genuine Expedia guest review
Response by Red Lion Hotel Eugene We appreciate you taking the time to comment about your recent stay with us. We apologize for the temperature of your guest room and that the air conditioner was not able to cool the room to a temperature that was comfortable for you. We certainly understand why that would have an effect on the quality of your stay. We value you as a guest and we are always looking for ways to enhance our guest experience with the feedback provided. Thank you again for your feedback and we hope to have the opportunity to better serve you on your next visit. Kind regards
"Broken AC in the middle of summer!"
The AC unit was not working and it was over 90% outside and 84% inside the room at night. Staff would not change room nor send someone to even look at the AC unit.Genuine Expedia guest review
"A 1 star hotel in my opinion"
This hotel is NOT worth the money!!! The air did not work in the room AT ALL and the weather was in the 80's, I want a room with AIR. The thermostat does not even allow you to set the air below 65 degree's. The WIFI is terrible and can rarely stay on a page, IF you can connect at all. The room was stuffy and would have prefered staying at a cheap motel […] instead of this place. BOOK the hilton instead, not much more money and extremely better quality. Read moreGenuine Hotels.com guest review
"foul smelling room"
The room had a foul smell of dust as if it wasn't slept in for a long time. Also, there was humidity stains on the door wall and the carpet indicating the possibility of mold. This is the worst hotel I stayed in. Good thing we were there for only one night.Genuine Hotels.com guest review
"Business trip"
The attitude at the front desk when I checked in was horrible. They were rude and it was as if I was putting them out. Especially since I got the reservation on line. The carpet in the room had stains that made me I'll to look at. The lady in the restaurant was abnoxious, so I went across the street to PF Changs. My most pleasant experience of the trip. […] One of my criteria in a hotel is a workout facility. What a joke. Would have never paid that much money had I known the equipment in the facility was so bad. I do a lot of business travel, 2-3 nights a week. I have paid a whole lot less for far better stays. I will never, ever go back, nor will I ever stay in another Red Lion because of this place. Read moreGenuine Hotels.com guest review
"Will not stay here ever again"
Our non-smoking room smelled like cigarettes, our AC unit was so loud we couldn't sleep, and the shower water was either scalding or freezing, nothing in between. We had an awful experience at this hotel.Genuine Hotels.com guest review
"The worst Red Lion"
Paid for King Bed, get Queen Bed. Front Desk not doing service but keep chatting. Throw me a manager business card like she didn't care a thing. Very old A/C and room. This is much lower standard than any Red Lion. Better stay in Super 8Genuine Hotels.com guest review
"Do NOT go to this hotel!!!! Unable to sleep because of noise, both from h/ac & outside."
Worst hotel room in which I've ever stayed!!! Do not stay here! The Hampton Inn looked much better. VERY noisy!!! The room also had a bad odor!! Mildew or mold!Genuine Expedia guest review
"730 AM maintenance"
The maintenance men decided to drill and hammer at 730 in the morning.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The service was horrible"
I would not recommend this hotel to anyone. Wifi did not work , at all, did not clean the room, when asked for more towels maid walked into the room when I was getting in the shower had to literally ask the maid to leave many times so I could get dressed. Every time I called the front desk for assistence it was an hour or more before a return call. […] Had to move rooms Read moreGenuine Expedia guest review
"Bad Hotel"
Awful service, terrible manager, expensive room, filthy room. We will never go there again.Genuine Hotels.com guest review
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