Comfort Inn Ship Creek

Shower did not work - was reported and then not fixed. Phone did not work - pulled out bed to see if it was plugged in - found moldy food and piles of junk/dirt behind bed. reported this - was never fixed. Fan in bathroom made racket - was fixed. comforter was torn and dirty - was fixed. offered another room as we were going out for dinner on last night […] of stay. Had reservations and could not move at this time. Had been at hotel for a few hours - of course they could not leave a message as the phone did not work. Good thing it was walking distance to all the Fur rondy events. Would never recommend this facility or stay here again. Should be taken off of Hotels.com. Read more

Genuine Hotels.com guest review

It was fantastic!

Genuine Hotels.com guest review

The location was perfect for riding the train to Denali, an easy walk to the train station. We stayed another night after the train returned us to Anchorage and they stored our big luggage while we were gone so we only had to take a carry-on for the train trip. The breakfast was more than adequate and the shuttle driver to the airport was very helpful. […] My only complaint was that the air conditioner in the last-night room was screechy, but it was cool enough that I just turned it off after awhile. No problems in the first-night room. Read more

Genuine Hotels.com guest review

We found the staff to be very helpful and kind, our only complaint was that the pool was cold.

Genuine Hotels.com guest review

We enjoyed the location, so close to downtown. Our room was clean, service was polite. Parking was convenient and plentiful. I would definately stay at Comfort Inn Ship Creek again.

Genuine Hotels.com guest review

This was the beginning of our Alaska vacation. We arrived early into Anchorage and the gentleman at the front dest at that time was very accomodating, storing our luggage for us and offering suggestions on things to do and places to eat. We didn't find the young girl at the front dest when we returned to check-in as friendly and helpful. To begin with […] she tried charging us a second time for our rooms saying they hadn't been paid for, we then went through the processes of showing hotel.com receipts to prove that they had already been paid for. What it amounted to was the front dest employee not being familiar with the system and knowing where to located the necessary information, and then coming across with an attitude. Read more

Genuine Hotels.com guest review

the hotel was nice enough. in the summer it would be a nice place to stay...especially if you want to walk around downtown...it is very close. the breakfast was okay. the pool was pretty small. the train station was very close to the hotel...we only heard the train once or twice, so it wasn't bad. it was a pretty good place for the price.

Genuine Hotels.com guest review

The hotel was located in a really neat area of Anchorage! However, there were a few things that could have been better. The breakfast area was too small for all the guest wanting breakfast, the pool was extremly dirty. Lastly there was dirt in the bath tub and our door handle fell off of our room door.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would recommend this hotel (unless you're very fussy). The staff was helpful and friendly. They kept up on breakfast even with a full hotel - it was good and fresh and included waffles. It was quiet (some may be bothered by train sounds - not really an issue). We even walked to town! Although they provide a shuttle he was extremely busy and we needed […] the exercise. In the morning they ran a shuttle to the train station (even though it is walking distance). The only negative for fussy people - is the rooms are showing some wear (however they were very clean). Didn't use the pool but it looked clean. Read more

Genuine Hotels.com guest review