Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests are offered a complimentary hot/cold buffet breakfast.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"inexpensive, convenient location"
clean room, good breakfast, fair price - clean room!Genuine Hotels.com guest review
"Great for a quick trip"
Overall the Brookstone Lodge is a good place to stay. The room and bathroom was very clean and they also had a mini-fridge and microwave in each room. Continental Breakfast was tasty and had several different choices. The only thing that would make it even better would be more sound-proofing in the ceiling and walls - either our neighbors were very […] loud or the walls were thin. Read moreGenuine Hotels.com guest review
"A little out of the way, very nice."
Wish we would have been a little closer to downtown Asheville, but very nice, clean hotel. Great value, very nice staff. Highly recommend.Genuine Hotels.com guest review
"close to the city and the Biltmore Estate"
The location was close to the city and the Biltmore Estate but it was right next to a busy road. If your room is in the back of the hotel, you will hear a lot of road noise during the morning and evening rush hour. The mattress was uncomfortable (kept rolling toward the middle) and the pillows were too puffy and hard. The silicon grout in the shower […] was pulling away from the shower wall and was moldy. Other than the shower, the room was clean. The staff was friendly. Read moreGenuine Hotels.com guest review
"Very good experience"
Great value. Would stay there again.Genuine Hotels.com guest review
"Close to Biltmore Estates"
I was very disappointed when the coffeemaker in our room quit working and we had to go out and buy a coffeemaker because the clerk at the desk said they had no replacement.Genuine Hotels.com guest review
"Great Place"
Overall it was a great place. One issue I had were the pillows on the bed. I have never slept on such a hard pillow in my life. My neck hurt afterwards. If I come back to this hotel I would definitely have to bring my own pillow. Upon checking in there was a line and there should have been another person at the front desk. I did appreciate the fact […] that the hotel room was very clean. Read moreGenuine Hotels.com guest review
"Great locattion for visiting Biltmore"
Great location to the Biltmore and the price was right. Clean and staff very nice. Husband left his meds and they mailed them to our next stop.Will stay again if I'm in the area.Genuine Hotels.com guest review
"It depends on the neighbors"
The hotel itself is fine, and we had a nice room. However, the walls and floors are so thin that we could hear our neighbors almost like they were in the same room, especially the side with the connecting door. I could not hear the upstairs neighbors' voices, but I could trace their movement like I was in a house. The connecting door neighbors did not […] have to speak especially loud for us to hear them. So the first night was a loud experience that made rest impossible, but the second night (when our neighbor was alone in the room) was very pleasant and peaceful. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"It Was Just Okay"
Room was small and on the freeway side which made for noise and difficulty sleeping. My request for a different room was denied. An outlet at the side of the desk did not work so I unplugged the lamp to use my laptop.Genuine Hotels.com guest review
"Very Nice Hotel - But Important Note!"
Overall we were quite satified with the holel at this price point. IMPORTANT NOTE: Apparently there are two locations on opposite sides of the city that have the same address. Our navigation system took us on the wrong side of town, out in the middle of no-where (just a couple of shady looking trailers on a side street). We had to call the hotel to […] get directions back to the hotel's actual location, about 15 minutes drive away. Apparently they have two different zip codes(?) and that is not something we enter into our nav address. I wanted to pass that along to other travelers so that they can hopefully avoid the same problem. Read moreGenuine Hotels.com guest review
"Thesis Writing Get away...."
I came to Asheville for 24 hours (it's 2.5 hours from me) because I needed a "break" from my house and city and to spend some time in the mountains to clear my mind. I decided last minute to book this hotel and drive to Asheville to work on my thesis. The process was smooth and the hotel was very accomidating when I asked for a room on the other side […] so that I could see tree's and sky instead of buildings. The hotel was very clean and well kept - and the room was exceptionally clean. The bed was very comfortable and air conditioning unit was very quite and worked great. I loved that there was a little loveseat/couch in the room with a coffee table - I went down the road (about 2 miles) and got Moe's for dinner and a gallon of tea - brougt it back to the hotel and was able to put the left overs in the fridge in the room for the next day. There was also a microwave to heat it back up. In addition to the couch and coffee table, there was also desk with a lamp and convenient plugs to charge my laptop and phone. All in all, I was very happy with the location and the hotel (right of if I-40 and very close to many dining options as well as the Asheville Mall with Barnes and Noble). Highly recommend! Read moreGenuine Hotels.com guest review
"Nice place to lay your head, convenient location!"
The hotel is conveniently located right off of I40, and not too far from downtown. We stayed here because we wanted a place to overnight before and after a day at the Biltmore Estate. This hotel was exactly what we needed. The place was up to date, very clean, and staff was friendly. The rooms could have been bigger and there was absolutely no view. […] If you are the type of person that spends a lot of time at the hotel, this probably isn't the place for you. Read moreGenuine Hotels.com guest review
"Hotel location"
The desk clerk was not very friendly nor very helpful. We did not like the location of the hotel since it is in an industrial section of the city.Genuine Hotels.com guest review
"close to the Biltmore"
Very nice staff very helpfulGenuine Hotels.com guest review
"Nice Hotel"
The hotel was one exit from the Biltmore Estate. It was very nice, clean, comfortable, and served us well. I would recommend this hotel.Genuine Hotels.com guest review
Very comfortable Hotel. Our GPS could not find the location but the front desk person helped us find our way. However, he said that several people got to the wrong place using their GPSs. Satellite reception can be patchy in these areas.Genuine Hotels.com guest review
"This is not a lodge"
The hotel was very clean and in a pretty good location. It does not have a lodge feeling as the photos make it look. If it is kind of new, then they must have bought some things used ie. luggage carts, exercise equipment, lobby furniture. The man at the front desk was not friendly or helpful on the day we checked in or out. Others that were there off […] and on and the employee that was there in the evening was friendly. Read moreGenuine Hotels.com guest review
Very clean hotel and great location, though the breakfast room was not nearly large enough to accommodate all of the people and chaos in the mornings.Genuine Hotels.com guest review
"Ehhhh"
Just an average hotel, but a good value for what we paid.Genuine Hotels.com guest review
"Not what we expected."
Hotel was not centrally located in the heart of Asheville. No stores or restaurants anywhere close by. At check in the front desk guy was not very informative about the hotel or area. Asked him one simple question about a Restaraunt & he told me to read a brochure & handed me a map. We were supposed to get a Queen bed, instead they stuck us in a room […] that was so small, next to the elevator with a standard bed (barely the size of a double.) the bed was horribly uncomfortable!!! Internet was hardly working. Overall, out experience was bad. We will not stay here again. Read moreGenuine Hotels.com guest review
"Great distance from the Biltmore Estate"
This hotel was very clean and pleasant. I would highly recommend this hotel and will definitely choose to stay here again on my next visit to Asheville.Genuine Hotels.com guest review
"warm and cozy"
We loved staying here. The welcoming fireplace and comfortable room were a welcome relief from the cold. Very nice place! We will definitely be back.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Newer hotel, great price and friendly staff"
The hotel was super nice, clean and new. The staff was extremely friendly and helpful. The price was great too! My only complaint was that my room was a bit small but it was only me and so it was perfect. And you will need a car if staying here. Taxis were expensive. But I cannot say enough about the staff! Southern hospitality all the way.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"New construction in a handy location"
This appears to be a newly built hotel, probably not more than 10 years old. The rooms were in good condition, and bathroom fixtures were attractive. Only a few minutes away from the Biltmore, which is a straight drive down the road that runs in front of the hotel.Genuine Hotels.com guest review
"Good value"
Good value for the money, but remember, it's not much money. It was clean, convenient and not expensive.Genuine Hotels.com guest review
"nice clean hotel"
It was a nice, clean hotel. Location wasn't very convenient and had traffic noise because it's located between the freeway and a busy road.Genuine Hotels.com guest review
"Great Hotel"
The room was very clean and the complimentary hot breakfast was awesome. Great value!Genuine Expedia guest review
"great hotel"
Very clean, very comfortable. Well maintained. Breakfast was nice: waffles, eggs, sausage and all the usual cold items. Had a great stay. The dbl queen rooms have a sofa bed, microwave, fridge (no freezer compartment). Large bathroom. Quiet, safe area. Easy to get to off highway 40. You have to drive to all the Asheville attractions but there are good […] places to eat off Sweeten Creek Rd (only Subway is walkable though). Read moreGenuine Expedia guest review
"tour Biltmore & visit granddaughter"
Room clean, service excellent, location excellent for visit to Biltmore. Excellent breakfast in comfortable room. Chlorination was very strong in pool.Genuine Hotels.com guest review
"one of my best vacations ever!"
The staff at Brookstone was 100% helpful, from all services to questions about nearby attractions. I made great use of the pool & hot tub, and the room itself was great - exceedingly comfortable beds, lots of personal space, a roomy bathtub, and a surprisingly wide array of TV channels to choose from (granted, not that I watched much TV). It's close […] to a few great places to eat, and only a few minutes from downtown Asheville. I'm definitely looking forward to going back. Read moreGenuine Hotels.com guest review
"Great hotel to travel in a budget"
This hotel has a good location near the Biltmore Village and the Biltmore State. Also a very short drive to downtown Asheville. Seems new and everything is modern and clean. Breakfast is sufficient, and the staff is very nice.Genuine Expedia guest review
met expectatiosGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great inexpensive family hotel."
I thought this hotel was a great place to stay. Very clean, very quiet. Good quality linens. Hotel seemed newly remodeled and the proof was in the staircase, which smelled of new paint/carpet and was as clean as a whistle. Staff were very friendly. Substantial breakfast in the mornings (eggs, sausage, cereal, yogurt, juice, etc.) The only improvement […] I'd suggest is to upgrade the coffee from Maxwell House. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Thanks for a GREAT stay!!"
This was a very comfortable hotel especially for the price. The staff is super friendly and helpful. I consider myself somewhat of a hotel snob and was pleasantly surprised by how good our stay was. They honored all my requests I had made which rarely happens at most hotels. The breakfast was good too. I would definitely stay here again.Genuine Expedia guest review
"Decent for the money"
Good enough for a place to sleep. The price was reasonable too. My only criticisms are that the traffic is pretty loud for rooms facing the road, and the breakfast is not very good. I skipped b-fast everytime, becasue there isn't anything somewhat healthy like oatmeal or Cheerios...just a bunch of carbs and sweets to make you fat. Good for kids I guess. […] Oh, and the front desk staff is "odd", kinda like something out of Twin Peaks. Read moreGenuine Expedia guest review
"Convenient location"
Stayed February 24- March 4 at Brookstone Lodge. I found it to be a very convenient easy location. From the road the hotel faces: to the right you will arrive at Biltmore Estate and to the left you will arrive at Asheville Airport. It is also adjacent to exit for I-40. The hotel is very clean, front desk always staffed and helpful. My room was a single […] and while on the small side it is perfect for solo travel. It is furnished with nice refrigerator and microwave. My only complaints are: the bed and pillows could be softer and I would have preferred the generous sized tv be hung slightly lower on the wall (it was very close to ceiling height). Overall a great value and wonderful place to stay. Read moreGenuine Hotels.com guest review
"Beautiful Hotel, thin walls"
The hotel was great. Easy check in, good breakfast, well maintained , hotel, very clean, friendly staff, normal amenities like pool-jacuzzi-cable, it is right off the highway, minutes away from the main Asheville actractions. It was quite nice to stay in. The only draw back was the thin walls-we could hear children-which is a drag when you are trying […] to sleep... Also Hotels.com could you have a sport/fitness category for your leisure activities (we were in Asheville for the Marathon but we have no real category to put down and I imagine those who play competitive sports other than golf would fit into a sport/fitness category...). Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Cozy & Convenient"
Cozy rooms and common area. Conveniently located right off the interstate and just a few miles from Biltmore & Biltmore village.Genuine Expedia guest review
"Clean rooms, friendly staff."
The staff was excellent. The room was small but clean. The exercise room is extremely small, and the equipment was mediocre. The hotel was quite a distance from the airport also.Genuine Expedia guest review
"budget friendly"
definitely nice staff. Clean. I wish they would maybe add a pillow top or something to make the beds a bit more comfortable. Otherwise nice for the price and close to major hwy. we did not have a chance to check out pool/hot tub. But, that is always nice to know that you have access to.Genuine Expedia guest review
"wonderful to be on I-40. A home away from home."
A beautiful place. Very warm and inviting. Breakfast was not too well done. Milk for cereal was all gone. We shall return. Thanks for everything.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews