Roll-away beds available, charges may apply*
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Rollaway beds are available for USD 5 per night
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 10 per pet (may vary based on length of stay)
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Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Air conditioning is available for an extra charge
Rollaway beds are available for USD 5 per night
Cribs/Infant beds are available for an extra charge
Pets are allowed for an extra charge of USD 10 per pet (may vary based on length of stay)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
they were more worried about answering the phone than taking care of the customer in front of them. Very rude staffGenuine Hotels.com guest review
"cheap but not worth it"
Booked for 2 days but didnt even stay 1! The hotel is like a 20-30 min drive from downtown via the expressway. The attractions nearby are nothing spactacular. The wax museum closed a few years ago! Arrived at hotel to drop of belongings before heading tI downtown area, room is not close to what is pictured! Very outdated! Can barely close the bathroom […] door when having to use the toilet because the room is too small....came back from downtown then went to leave again but the door would not lock! Was told the maintenance wouldnt be in until 8am the next day. At first they didnt offer to move us, but after we asked to cancel and packed up our stuff, they offered to....the phone in the room didnt work so I had to use my phone to call and have someone even come and look at the door! It appears as if they also rent out rooms for people to live in...the room next to ours had a senior citizen living it! The man was polite but I felt sooo bad for him having to spend his golden years living in a hotel! Overall, not the worst hotel I've been deceived by online....the room was clean! Other issues are what ruined the stay.... Read moreGenuine Hotels.com guest review
"HORRIBLE!!!"
There was water standing in bathtub and they said they would send someone and they never did. We all woke up around four in morning coughing and sneezing. When we checked out, I complained about the bathtub and the front desk woman argued with me that this was a new room and there was no way the bathtub had water standing in it. I was completely unsatisified […] and will never stay there again. After about two hours of leaving all of us stopped coughing and sneezing. It had to be something in the room. Read moreGenuine Hotels.com guest review
"Find another place"
The ironing board was broken. The hot water was sporadic at best, the room smelled dingy, the bath mat was moldy, there was no fridge or microwave, the pillows were thin, the front desk assigned my room to somebody else and that resulted in somebody trying to enter my room quite forcefully and yelling at me through the locked door. When the front desk […] called to fix the issue, they were not apologetic or courteous, and instead were curt and vague. Also, because the doors open to the outside, I was awoken by neighborhood sounds including drunken yelling, loud cars, and door slamming. I have never had a worse hotel experience. If you are staying here because your conference at the Gaylord is out of rooms... skip the conference. Read moreGenuine Hotels.com guest review
"deceptive pictures"
we did have much choice as most hotels were booked at the time .we looked at picture which was taken at hotel best view , after having to tell ,with great resistance ,we paid ahead with credit card ,we checked to a pit of a room w/ no extras like microwave ,fridge just a small room at no so small price .highly disappointing .Genuine Hotels.com guest review
"You better off sleeping on the lawns of Oprylands."
The front office is like prison counters you see on movie, they wont open the door will talk thru a window. The place is right behind bars and pubs with lots of shady business. Never ever stay here with family. Place reaks of smoke in NON-SMOKING rooms. Only good part it's right on the other side of Oprylands if you plan to visit that place.Genuine Hotels.com guest review
"Flinstones Bed"
These were seriously the hardest beds I have ever come across. The hotel staff was very nice but the rooms were pretty crappy. Only one light in our room worked other than the bathroom. The bathroom door did not lock, and the first time we turned on the water to shower it ran orange for about 5 minutes before clearing up.Genuine Hotels.com guest review
" service is so bad"
This guest did not leave a comment.Genuine Hotels.com guest review
" service is so bad"
This guest did not leave a comment.Genuine Hotels.com guest review
"Not again"
It was okay. I did see some bugs not a lot but a few and I have a newborn baby so I was not happy about that. The rooms need upgraded and with a newborn baby they put us on the side right night to the night time bar next door. Was very unhappy about that. Would not stay there again.Genuine Expedia guest review
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