Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Plaza Cafe and Patio - Serving breakfast and lunch.
Meritage Grill - Serving steaks and seafood for dinner.
Starbucks - Serving coffee, pastries, sandwiches, and salads. Open early morning to late afternoon.
Room Service - Available early morning to late evening.
This Nashville hotel has an indoor pool and fitness equipment.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"excellent service"
The service here is excellent. We had booked a "Junior Suite." Upon arrival, we saw that the room did not meet our expectations of a "suite," meaning a separation between 2 spaces. This room was just a larger room. Traveling as a family of 5, we only rent suites. The manager, Josh, immediately made the situation right for us by finding a fair solution. […] I would suggest that the room description be changed. A "larger room" is not the same as a "suite" in the eyes of most travelers. The hotel was very clean, very convenient, and the staff was wonderful, but the description on the site is quite misleading. We would not have been comfortable in the "junior suite" for 3 days with 5 people. Thanks to the manager for making it right. Read moreGenuine Hotels.com guest review
"Great Hotel -- Close to Bridgestone Arena"
Stayed one night for a concert at Bridgestone Arena ... Lots of places to eat closeby and walkable distance to the arena... Has a shuttle that will also take you 10 blocks in any direction but you might have to wait. Parking is a rip off... They have a self serve parking garage right across the street where they end up parking the valet cars anyway […] for half the price! Overall good stay would definitely use this hotel again... Read moreGenuine Hotels.com guest review
"All good except valet"
Nice stay -- everything as expected except it took over an hour for the valet to retrieve our car Sunday morning. For the hefty parking fee, I expected better service. Granted, the hotel was sold-out and a lot of guests were checking-out at the same time, but still....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
I couldn't control the temperature to comfortable level. Also, on my second day, the housekeeping staff didn't replenish my coffee supply. I called the desk at 6 am and all I got was a bunch of coffee bags, no sugar, stirrers, or cream. The airport shuttle is $15 - which is not publicized at all. I asked about timing and information but no one ever […] shared its cost. I won't stay here again. Read moreGenuine Hotels.com guest review
"Not as nice as advertised"
The room thermostat seemed to not function very well, the room tv remote had to be replaced house keeping did not replace wash rags just towels, guy at desk was not very friendly made reference to us booking through a third party instead of booking with themGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Using the Hotel to Conference"
I was in the hotel for 5 days for a conference this month (Nov2012). The housekeeping was good - the rooms fairly nice but the hotel was very loud. The first night I was put right outside the elevators on the 9th floor - I asked to be moved and was, but the next couple of nights were dominated by complaints about the two rooms next to me that had "parties" […] going on all evening. Loud, loud, loud!!! It was unbelievable, although I put more responsibility on the rude women who were thoughtless about anyone else but themselves in these rooms - the hotel did not do an adequate job of quieting the guests. I would agree with older feedback that some of the front desk staff was surly. When I arrived - I was not greeted, but simply blankly asked "whats your name?" - not great for business. Other interactions with the front desk staff were better. Read moreGenuine Expedia guest review
"So-so hotel"
The hotel was conveniently located in downtown Nashville. The staff was pleasing and nice. The room was WAY overpriced for what we got. Room was on the top floor (9th) so that made it more expensive, but the room was small and cramped. Bathroom was similar to a sardine can. TV didn't work, had to call maintenance. Bath tub wouldn't drain. Then on top […] of the ridiculous priced room, had to pay another $25 per night for valet parking. The room had noises that kept us up. Will not stay at this hotel again, ever. We're promised cookies... Again failed to deliver. Read moreGenuine Expedia guest review
"Too Expensive for what we received"
The hotel is in a great location. We arrived for a football game but the room price was outrageous. The room was average the bathroom was the size of a small closet and need major updates. The cost for the kind of hotel it was suppose to be was so ridiculous.Genuine Hotels.com guest review
"Not worth the money"
The rooms are small and the bathroom is tiny, but the location was good. We were there for 2 nights and housekeeping never cleaned our room. I called and requested fresh towels, and those were never delivered either. The walls are thin and we could hear people in other rooms all night. The hotel doesn't have a self park option so be prepared to spend […] $26 per day for valet parking. Would not stay there again. Read moreGenuine Hotels.com guest review
"just ok"
took forever to get my car back alot of the tv channel did not work no shampoo in room air was not blowing cold they wanted to charge to make a local callGenuine Expedia guest review
"Walk about"
It was our first time staying downtown Nashville. It was nice to be able to walk everywhere, especially since it's valet or self garage park. The room was nice, we ate breakfast and it was good. Overall very niceGenuine Expedia guest review
"Pre Paid Reservation Not Honored by Third Party"
I was displeased when I showed up to the hotel to find out that even though I booked months in advance and paid for a room, that the hotel does not honor a third party reservation, ie Hotels.com. Basically it just assures you a room, I wanted a smoking room, got a non-smoking, wanted a King size bed, got 2 twins.Genuine Hotels.com guest review
"Good location, rooms need updates"
As other reviewers have said (on tripadvisor), the condition of the room is not what you expect from a DoubleTree. The wallpaper was peeling in our room; the latch on the bathroom door didn't catch, so you could close the door, but not lock it; and there was a wierd stain on the bathroom door (which I thought was gross, but didn't bother my friends […] at all). All of these are things I can (and did) live with for a weekend, especially considering that we paid less for a room than we would have at the Hampton Inn. Read moreGenuine Hotels.com guest review
"So-so stay"
The original check in was very polite and attentive. The room was a bit cramped for being a King Suite. We really are a little concerned over how well the rooms are really cleaned, as we found that our toilet paper roll was in place by a ball point pen and not the normal spring loaded rod. The shower had dirty grout / caulking. The breakfast buffet […] was a good value, however, we felt 2nd class because we weren't "Hilton Honors" members. I will probably stay somewhere else next time, but with the summer sale and using my "free night" credit, the price was down to what I would expect from a 2.5 star hotel. This one is over rated. Additonally, we didn't get the "complentary bottled water." In fact as we went to the room, there were care bags on the table outside the elevator, and when we happened to look in them and see the care package, a hotel staff member yelled out, "Don't touch those.." Not the welcoming manner we were hoping for.... Read moreGenuine Hotels.com guest review
"Way overpriced. I expected a nicer place"
Carpet and drapes were really run down. Housekeeping didn't com until about 3pm. Valet parking was ridiculously priced at 24 dollars a day, plus tax and tip.Genuine Expedia guest review
"Nice hotel, needs a few updates"
Nice hotel and good location. Had a beautiful view from the corner room so 65% of the view was windows. Only problem is 1/3rd of the windows were foggy between the glass which cheapened the overall experience. The hotel is nice but feels a bit shabby. Would still stay there again.Genuine Hotels.com guest review
"Pretty good location"
Desk Staff were not able to offer much in the way of help finding places. The breakfast food was the same as offered free at most Hiltons, but cost @$9. For the price, I would have expected more. Also the service, i.e. for coffee and juice, was VERY slow. I recommend you skip the breakfast at the hotel. Also the shower didn't work in my room.Genuine Expedia guest review
"No wifi"
Very dissappointed that there was no wifi internet access in my hotel room in the year 2012.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to all of the must see sights"
The extras' to the room that was on the listing was not up to par. Some of the items was not on the list and was told if we wanted them we would have to moved to another room. Trouble in departing regarding the amount due for parking of a motorcycle. The people at the desk in departing were rude and not to me but to others. They didn't seem to care […] if you were inconvience or not. Would I go back? Most likely not. If you can't post this comment than why would you ask about my stay????????????????? Read moreGenuine Hotels.com guest review
"Great if you are going to the Ryman."
Cute hotel. Bathrooms need a bit of updating and cleaning. The door and the toilet interfere with each other. Kinda' strange! Parking is way too expensive for valet, but, what the heck!Genuine Hotels.com guest review
"Getaway weekend"
Overall, our hotel stay was decent. We didn't spend much time in the hotel (my hubby and I were not looking for anything too fancy), it was merely a place to sleep and was close to downtown. The hotel was clean. I hated that the bathroom door opened into the bathroom leaving very little space to move around. Other than that it suited its purpose.Genuine Hotels.com guest review
"Service was awesome"
The only thing we didn't like was our air conditioner in our room didn't work properly. We called 3 times for mantainence and they came but it never was fixed. It was so damp and muggy in the air just wouldn't get cold.Genuine Hotels.com guest review
"Recommend but bring a soft mattress pad!"
Overall a nice hotel. Service was middle of the road and the mattress was way to hard for comfort. However, it's a nicely kept hotel in a great location. The lounge and restaurant were both great as well as the fitness facilities. I would recommened it since the cost is relative to the location and the class.Genuine Expedia guest review
"Nashville Hilton is NOT the best quality Hilton"
First arrival to our room was horrible. Heater didn't work, internet didn't work, TV didn't work and the sink drain was broke. Called down to the desk to ask for assistance on the internet. They told me to call my computer tech support, their system was working. Asked about the TV, they said it was fine. We asked for the Mgr on duty. He moved us to […] a different room. Which was a suite, and everything worked. We stay at Hiltons where ever we go. But this one will NOT be a repeat. I wouldn't recommend it. Read moreGenuine Hotels.com guest review
The hotel was nice, but the room was dirty and the maid service terrible. Our friend's room was great. Make sure to book a "non-smoking" room.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location, rude staff..."
I was impressed by everything about this hotel at first. The location was fantastic...easily within walking distance to LP Field. The room was comfortable and clean. However, I felt that the night shift front desk left a bit to be desired. After returning from the football game, my family and I were hungry. We stopped at the snack room (located by the […] front desk) to grab a few things, but were met with snarky comments about the amount of food and general laziness while trying to pay for the items. It wasn't appreciated. Read moreGenuine Expedia guest review
"Great location, rude staff..."
I was impressed by everything about this hotel at first. The location was fantastic...easily within walking distance to LP Field. The room was comfortable and clean. However, I felt that the night shift front desk left a bit to be desired. After returning from the football game, my family and I were hungry. We stopped at the snack room (located by the […] front desk) to grab a few things, but were met with snarky comments about the amount of food and general laziness while trying to pay for the items. It wasn't appreciated. Read moreGenuine Expedia guest review
"convenient location but not worth the money"
We booked our rooms through hotels.com and our rooms were on different floors. We were told they would be close. The valet lost our luggage. The receptionist had an attitude when we were trying to address the issue. However the manager was very kind and comped our valet and gave us some free breakfast passes. There was also a big wet spot on the carpet […] in our room. Read moreGenuine Hotels.com guest review
"First trip without baby, still woken up 3+ times!!"
When we checked in everyone was friendly, our room was large, bed was comfy, the bathroom had a large counter. However we were awoken several times each night, our phone did not work, and our tub did not drain. When we were able to get ahold of the desk the phone and tub were fixed. When we checked out we were not asked about our stay. I informed the […] desk that we were awoken several times, she seemed unconcerned. We then had to wait 45 min for our car. Next time we will try a different hotel. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
The actual hotel (lobby, bar, restaraunt area) was very nice and let me be clear that the staff couldn't be more friendly, however, the rooms left a lot to be desired. There were six of us and we had 3 rooms in all. Every one of them had issues. Our room was small. The bathroom had zero counter space (not exaggerating...zero) so even laying your toothpaste […] and toothbrush down was impossible. Also, there wasn't a vent in the bathroom. Taking a shower was suffocating and the ceiling was completely bubbled from the humidity. Another couple had only one DOUBLE bed in their room. This room was shaped like a trangle and extremely hard to move around in. No mini-fridge, bar, complimetary water, etc. for any of us. Not one to complain about little things, but for a huge dollar amount for two nights, I expected more. Would have much rather stayed at the Hilton for a little extra and have been closer to Broadway! Read moreGenuine Hotels.com guest review
"It was Tired"
There were things that could and should have been down to meet the Doubletree standards. There was peeling paint in the bathroom, etc. The hotel was tired!Genuine Expedia guest review
"Disappointing for what we paid"
The room was very small, and there was nothing special about it to make it worth what we had to pay for it. I know that it is expensive to stay in downtown Nashville, but for a little extra you could stay at Union Station or the Hermitage (which is my favorite and is definitely a 5 star experience). Our breakfast was included in the rate, and it was […] good. Parking was an extra $25 a night if you used their valet service. We just parked on the street right in front of the hotel The meters are not monitored after 6 pm on Saturday or all day Sunday. Read moreGenuine Hotels.com guest review
"I didn't get what I paid for"
I expected to get a suite and I was given a room with two beds. Not satisfied at all. I will not stay there again.Genuine Expedia guest review
"Hotel Lobby Experience with Check-in"
See Above comments.Genuine Hotels.com guest review
"Not what we thought"
The hotel itself was nice. The staff was friendly. The pool was nice, but hardly and sun in there, so it was chilly. The location is in good walking distance to all the nightlife. I was just very disappointed with our room. I was looking forward to receiving the amenities shown, and didn't. And the dirty window didn't help. Add to that the ridiculous […] parking fees. I think they charge too much for what is received. Read moreGenuine Expedia guest review
"Look out for clean and functioning shower drains!"
We got this beautiful junior suite hotel room with our free night. The room was so spacious and the bed was very comfortable. The bathroom was so disappointing. The drain in the shower and in the sink kept getting clogged up. It was so gross that we didn't even shower there! We were already so settled in that it would have been a bigger pain to switch […] rooms than to just deal with no shower for the night. What a disappointment to not be able to feel clean when the rest of the hotel and room was so nice! Although there is no hot tub, which you would kind of expect in a hotel this nice. Also, they had two bellman help us to our room and we didn't even have that much stuff so because they wanted to "buddy around" and do this together, we were stuck tipping them both. That was in such poor taste...they should not be allowed to do that! Read moreGenuine Hotels.com guest review
"I am sure there are better hotels in Nashville"
Room was small, parking was VERY expensive. Breakfast was abundant and staff was helpful. Overall I think I would stay some place else due to the size of the room and the parking situation.Genuine Expedia guest review
"Doubletree - downtown Nashville"
I would expect more from this hotel. No wifi at the room. The internet cable at the room didnt work (we were a group of 6, occupeing 3 rooms), it didn't work in any room.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews