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800-246-8357This call is free. 24 hours a day; 7 days a week.
Charges may apply, see hotel policy below
Air conditioning is available for an extra charge
Rollaway beds are available for USD 10.00 per night
Cribs/Infant beds are available for an extra charge
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Air conditioning is available for an extra charge
Rollaway beds are available for USD 10.00 per night
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Tried to order room service for 30 min straight could not get thru then went and placed order at front desk said they would take care of it waited all night after going back to front desk several times and still did not receive anything other than that had a good time. .Genuine Hotels.com guest review
Response by Ameristar Casino Resort Spa Black Hawk I’m so sorry for the inconvenience. We want to provide quality service at all times and I'm sorry if we fell short this time. We appreciate your feedback; I’ve forwarded it along to our hotel team. Thank you for being our guest.
This guest did not leave a comment.Genuine Hotels.com guest review
"Meristar, nice hotel service in restaurants poor"
We stayed at the Ameristar for our anniversary. James at the front desk was wonderful and the manager gave us an anniversary credit - very sweet. We ordered champagne to our room and realized it was a type I didn't like. So immediately tried to swap it. After trying the number for 15 minutes - they told us it would be 40 minutes before they could exchange […] it. I said we were leaving for dinner then and then they said they would come up. My husband apologized when she came up and said he didn't hear the person on the phone say Rosé but the the girl said " no sir this was exactly what you ordered , you said Rose." She was very rude. The timberline restaurant was our choice for dinner - it was just ok. We did not like the crab cakes at all. The service there was not great either. We had a good time in the casino - just don't expect Vegas food service and you won't be disappointed. Read moreGenuine Hotels.com guest review
Response by Ameristar Casino Resort Spa Black Hawk Thank you for staying with us and for sharing your review. I apologize if you were not completely satisfied with your service. We want all of our guests to feel treated with respect and to receive a quality experience throughout our property, including each of our restaurants. We value your feedback and hope you give us another try.
"stay away"
is always sold out, I dont like that factGenuine Hotels.com guest review
"always a great time"
We stay here a lot and it is the best hotel in Black Hawk. Cool pool and hot tub alsoGenuine Hotels.com guest review
"within walking distance of the whole town"
It was very nice to be in a motel where the staff cared. Very friendly folks, very clean.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent hotel and casino"
Excellent hotel, casino and restaurant. Would stay there again.Genuine Hotels.com guest review
"Loved it"
I love this place going back February 16 2010Genuine Hotels.com guest review
"fantastic hotel"
loved the room. very clean and comfortable bed. large bathroom with glass shower. I will stay again on my nest trip to denverGenuine Expedia guest review
"A Bit Overrated"
I was surprised when I attempted to check in that the hotel did not allow check-ins before 2:00 PM. While I know that all hotels have a designated check-in time that is generally 3:00 PM or 4:00 PM, Ameristar Black Hawk is only the second casino hotel that I have seen that would not allow check-ins before 2:00 PM. The end result is that a large line […] of people are checking in at the same time. On getting in to the room, I was surprised that the room had only two (2) bath towels. Most lower end hotels have at least three (3) bath towels. This may not seem like a big deal but when two people are staying in a room, this can be a big deal. The restaurants were acceptable, the casino was ok, and the hotel was otherwise nice. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Confusing Hotel at checkin"
The hotel was added to the already existing casino, and the entrances from parking go into the casino. You have to wind through the casino to get to the hotel desk. Once in the room it was beautiful and nicely appointed. Beautiful roof top pool and patio with views.Genuine Hotels.com guest review
"Ameristar @ Blackhawk"
Our stay was a last minute decision as we had finished our business in Wyoming and had two days to kill in the Denver area. We couldn't have been happier. The hotel is beautifully appointed, well laid out, quiet and best of all a NON-SMOKING Casino. Hotel and casino service was friendly and efficient. This hotel/casino can rival many of those along […] the Las Vegas strip. Ameristar will definitely be in our future plans. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ameristar Casino Resort Spa Hotel Black Hawk"
This is a beautiful hotel. So pretty and unique. The room was spacious and very clean. The pool is a wonderful place to spend some downtime. The pool is big enough to accommodate many individuals. We had breakfast at their Kitchen restaurant and were amazed at their portions and the quality of the food. It is a definite return to when we visit Black […] Hawk again. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice room"
The room was very clean and nice, my only problem was they did tot give to me the room I booked, I booked double beds and they give me a single bed,not very nice....Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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