Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Cook Hall - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar. Happy hour is offered.
THE LIVING ROOM BAR - This Cocktail bar specializes in American cuisine and serves light fare and drinks. Happy hour is offered.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"This W Has Gone Down Hill FAST!"
This is the third time I have stayed at this hotel, and it has fallen fast. The valet was unattentive and it was difficult to get parked to check-in. My room key did not work so I had to come back to the front desk. The shower had little water pressure (I also overheard the guy in front of me checking out stating he had all kinds of plumbing problems […] as well). I could not believe that they also charged me $2 per call for "toll free" numbers. Their main Ghost Bar closed down months ago. This now has to be about the worst W in their chain. this is really a 3 Star hotel these days and is WAY overpriced. Read moreGenuine Hotels.com guest review
"Shocker!"
The room reminded me of a college studio apartment (older). From the water going cold and warm, to the frig not properly cold... The bathroom was the worst. No room!Genuine Expedia guest review
"Don't book!!!!"
Stay at any other hotel in Dallas and you will be a much happier person. If you look at the history of my reviews (if it's possible on here), I have never had a bad experience at a hotel. This was a terrible place. I had always wanted to stay at a W hotel. NEVER AGAIN. Dallas-Victory ruined this brand for me.Genuine Hotels.com guest review
"Too much money for filthy rooms/pool"
I thought by getting a more expensive hotel room I'd get better service, our a view, our even a clean room but nothing of the sort. there was yellow crust on sol the beds sheets, the 2 in our room, the shower is right next to one of the beds, the pool was filthy and there was non stop partying all through the night. At for in the morning we were woken […] up by what sounded like a lady was being murdered in the hallway followed by an hour long throwing session of whatever could be found in the hallway. The glass on the infinity pool was so filthy you couldn't even see the sunset and the lobby was filled with ruffians and riff raff.all night drinking at one of the bars on the bottom floor. Save your money and go somewhere else. They even charge for wi-fi. I will definitely not be going there again. Read moreGenuine Hotels.com guest review
"A beautiful hotel weth terrible service"
What ever when ever? It should really be "not really and seldom" I would not put any plans in the hands of this staff. I have stayed at two W's and have been completely disappointed each time. I would recommend that the head of Guest Services for the company be an understudy at the Hilton or LXR chains. You may not get the super modern room or fancy […] tag lines with these brands but you will get service. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews