Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Recreational amenities at the hotel include a spa tub and a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Worse Dallas trip ever"
When we checked in the hot water was so hot you could not take a shower. Then I called the help desk over and over finally they moved us from 131 to 128 another room. Then I could not access WiFi to do my work. I had to drive to McDonalds. I bought some food that I could not heat up in the room no microwave. It was the worse experience I ever had in […] Dallas. I would not recommend nobody to stay there. Read moreGenuine Hotels.com guest review
This place should not even be open!!!!!!!!!!!!!!!!!! What a DUMP!!!!!!!!!!!!!Genuine Hotels.com guest review
"Horrible"
Tiny bathrooms, one of our rooms was occupied, or recently occupied without being cleaned before they offered it to us. They asked if the room would work anyway instead of getting us a new room that had been cleaned. The drywall in the bathroom was falling apart. There was no continental breakfast. We should have just stayed at the motel 6 or the super […] 8, we probably would of had a better experience. Read moreGenuine Expedia guest review
"Waste & Disgusting Hotel.."
Sterling Hotel, Dallas is di most stinking hotel we have ever stayed. we stayed for two nites, we change room to another still the same filtiness. the carpet stinks, no towels, TV not working, No conplementry breakfast at all and the furnitures need changing. I will stop here. Thx for asking.Genuine Hotels.com guest review
"Poor Quality"
The quality of the hotel was below a two star rating.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
the staff were not very friendly and did not know how to run the front desk. The halls were very dirty and my room was not cleaned very good. At 12:20 am a security quard tries to open my door but the chain was on the door, and starts saying that I was not suppose to be there. I had to go down to the front desk and ask what was going on. the fron desk […] forgot to update the guest list. I was so disappointed that I was suppose to stay 3 days but I checked out in 1 day. Bad place to stay. Read moreGenuine Hotels.com guest review
"OMG worst hotel experience ive evr had"
Let me just say that you will have a better experience at the motel 6! At least you know that you will be getting what you pay for!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"run down hotel surrounded by squalor"
A once beautiful hotel now foul through neglect and want of cleanliness. The room was missing light bulbs and the smell of partying reeked through the halls. At best the staff was indifferent. I left my wallet in the room after check out and I had to make several calls because they would only explain why, for one reason or another,they couldn't help […] me and it was never returned. The neighborhood was full of pornography stores and the accompaning repulsive and morally wretched characters and activities. Read moreGenuine Hotels.com guest review
"Ill never go back"
I was very tired of my 6 hr drive to Dallas I got to the hotel and I waited 25min in the lobby because there wasent anybody in the front desk. After my 25min wait I went to my room and I went straight to the bath room to take a shower but once i walked in the bathroom I saw a LIZARD (NOT PLAYING). I woke up early in the morning and ready for my shower […] and the shower head didnt work, heater also didnt work so all night it was freezing, their was no Hot water, and Blanket smelled bad..... I will never stay in this hotel again and will not recomend this hotel to nobody. Read moreGenuine Expedia guest review
The hotel shuttle only goes to the small airport and NOT DFW. There was no hot water for my morning shower. Food in the restaurant (bar) was poor. Overall a poor experience.Genuine Hotels.com guest review
"Do Not Stay Here!!!"
Hotel was in poor condition. Eleveators were not working properly and people were getting stuck in the elevator. The shower in my room did not have hot water. Informed the front desk at 8am that morning about the water, then again at 12, then again at 4, then at 5 i demanded to be transfered to another room. The chair at the computer desk in my room […] was broke. Wifi had very poor reception. Service at the Sports bar was terrible as well. Read moreGenuine Expedia guest review
"horrible"
First room bathroom wasnt cleaned. It still had a dirty wash cloth and half a bottle of hotel shampoo in it. 2nd room curtain was falling down and hair in bathtub. It was so gross. I would never recommend it.Genuine Hotels.com guest review
"What you see is not what you get !!!!!!"
The sterling is a not so good place. The only good thing was the internet worked. Arrived at 10:30 am courtney would not allow us to get in the room till nearly 3:30 pm. The parking lot was 10% full. Looks good outside and in the lobby. Arriving in room 810 the bed had a noticable dip of 4 inched in the middle. Bathroom was dirty and rusty. Ordered […] a sandwich from the grill took 2 hours and 2 calls to get. Restaurant was closed the next morning, had to drive 4 miles to a Denny's. Room value was not good. Do not have any intentions of staying there again. Read moreGenuine Hotels.com guest review
"NO WORKING SHOWER !!!!!!!!!!!!!"
I MADE THIS RESERVATION FOR ONE OF OUR EMPLOYEES FROM ANOTHER BRANCH. HE SAID THERE WAS NO WORKING SHOWER, HE CALLED THE FRONT DESK TO BE INFORMED THERE WAS NOTHING THEY COULD DO ABOUT IT AT THAT TIME, IT WOULD BE A COUPLE OF HOURS. HE HAD TO BE AT WORK IN 1 HOUR. I WILL NEVER BOOK A ROOM AT THIS PLACE AGAIN!Genuine Expedia guest review
"Horrible"
This was my worst experience staying at any hotel in all my life, I stayed at hotels where i paid a lot less and it was a lot cleaner, and would never stay at a place like this and would never let any one stay at a place like itGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"pesimas condiciones del hotel"
las condiciones y limpieza del hotel fatales...no vuelvo a este hotel nunca mas.Genuine Hotels.com guest review
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