Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Ray's Place - Sports bar. Down-home menu. Serves breakfast and lunch buffets, and dinner specialties.
Window's Café - Serves breakfast and lunch buffets daily.
Room service - Available from early morning to evening.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"Room value and beds"
The sleep number beds are a joke. There was a full size blow up matress in our queen size bed leaving a 6" gap On each side of the bed. We had to move to another room. Dead roach in bathroom. We were called down for being too noisy because the a hole next door could hear tv thru pass through door. This is an old property. We should have been given the […] hospital discount because of my surgery but we were not. I would not stay here again. Read moreGenuine Hotels.com guest review
"not close to anything."
no hot water... They said a shuttle would be going back and from the market.... we had to wait and then some had to take taxi. Restaurant was short on staff. Buffet was cold.Genuine Hotels.com guest review
"Nice to be back"
My girlfriend and I met there for the first time. It was a great stay! Six months later we returned as a getaway trip and I must say the service was a lot different. We are unsure if we will be returning for our 1 year anniversary.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Beds"
Beds very very unconfortable!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bad service and cleanliness"
Even though it was TX/OU weekend I expected more from this hotel. I called and confirmed the reservation for two rooms of double beds and a late check in. We got there and one of the rooms was a king and they didn't have any other double rooms available. They got us a cot and two breakfast coupons but how would you like to sleep 4 people that way. And […] breakfast coupons do not make up for it. Also our first room for the other room which was double beds was not cleaned, trash everywhere, spills, it was gross. Thankfully they had another room. The quality of the rooms was okay. There were red stains all over the carpet. Also the neighborhood isn't very safe but it's a good location close to love field and a DART station. Read moreGenuine Hotels.com guest review
"Not hot water for three days"
Didn't have hot water for three days. On day one I reported it, they said they'd have it fixed. Day two, when I went down, they said it takes awhile for the system to heat up. Day three I checked out, so I didn't really care what the excuse was. Also, the gym is one elliptical, one recumbent, and two treadmills. There's a towel shelf, but rarely towels […] in it. Won't be going back. Read moreGenuine Hotels.com guest review
"Close to the Dallas Market Gift show"
The hotel checked my brother and me into our room. We were exhausted after a 5-hour drive and attending the show all day. To our surprise, the hotel double booked our room. We were sound a sleep, and the next thing we heard was the door opening to our room. The door was stopped by the latch, but we were both awaken and frightened. We thought we were […] being burglarized. I slammed the door shut and tried to go back to bed. About 35 minutes later the phone rang, and it was the front desk explaining that we somehow were not registered on their computer. They said they were sorry and offered a free breakfast. I told them that we were not interested in a free breakfast and just wanted to sleep. Another problem was with the key card. We had two and both never worked. Read moreGenuine Hotels.com guest review
"not the ideal place to stay"
the "sleep number" bed was broken, one side was hard as a rock while the other was like a deflated balloon. the cleaning crew didn't leave any coffee the second night, or even clean the table the coffee maker was on, and there was no sugar for the coffee. there was no ice maker in the entire wing we stayed in. the air conditioner made noises like it […] was on but the room was not cooled enough even after being on for a full day while we were out. the location wasn't on the best side of town. there is no little fridge in the room thank god we brought our own cooler, we have a baby who drinks milk often. the sink smelled awful when the water was on. all in all i will never stay at this hotel again i was very disappointed and it looks nothing like it looked in the photos. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Ratt-isson!"
The hotel from the highway looks nice, then you get to the lobby and it looks like they're trying. Then as you walk down the hallway to your room it gets dark, dank and smells of cigarettes. The Rooms are painted with a quick coat to cover up the ugliness, the tv's are old and the air conditioning units are loud. Then apparently when the hotel is at […] full occupancy, and this is a direct quote from the young lady at the front desk, "when we are at full occupancy the internet doesn't work so well." Unfortunately, neither do I!! I had some timely reports to bounce back and forth and was unable to Thursday night, not because the internet didn't work well, but rather because it didn't work at all!! Read moreGenuine Expedia guest review
"Smelled like rotten food"
They had an odor problem on the 11th floor that was heinous, I had to move to the 9th floor to escape it. Older hotel and ice machines not working on many of the floors.Genuine Expedia guest review
"Stay elsewhere"
Stayed here for NYE. Big mistake. Our room had ants. No hot water for the shower. The room was not very clean either. The beds were the only clean part of the room. My friend had a suite in this same hotel. Huge difference. If you must stay here, I recommend paying the extra $ for the suite. Otherwise , stay elsewhere. When we contacted the front desk […] about being moved to a different room we were told "no" and that is something we'll have to deal with it since I room was prepaid. Never again! Read moreGenuine Hotels.com guest review
"Not impressed at all!"
I had a two day medical school interview in Dallas and decided to stay at this hotel because it was less than five minutes away from the campus.Needless to say, my stay at this hotel was not pleasant.Since the hotel was so full, instead of giving me the double bed room that I booked, I got a room with one king bed. The room was stuffy and smelled horribly. […] This hotel is really old and needs an upgrade. Read moreGenuine Expedia guest review
"Needs Updating badly"
Old hotel in a not so great section of Dallas. Parking underground with no elevator or stair access to the main hotel, you have to walk around the entire building to get to the entrance. Doesn't serve complementary coffee. If you want coffee you have to buy it at the hotel restaurant. When I asked at the front desk, they were quite rude about it. Televisions […] are very old and the reception was terrible, it looked like it was hooked up to rabbit ears . Wi-Fi was sketchy on the floor i was on (10th). Read moreGenuine Expedia guest review
"Beetles!"
I woke up on the second morning of my trip with a beetle on me! I immediately called the front desk who sent a Manager on Duty (MOD) to my room to inquire about my concerns. I showed him many beetles that I had killed that morning as well as one that was still walking around. He then started trying to explain why they were in my room and blamed it on […] the doors that led to the balcony. Did he think I really cared WHY they were in my room? The point is that they were there to begin with!!! He offered to buy me breakfast in an effort to smooth things over, and said that the GM would be contacting me, but it's been over a week now, and I haven't heard a peep from anyone. Read moreGenuine Hotels.com guest review
"Pass on this hotel"
Bugs under my pillow. No gym (as advertized).Genuine Hotels.com guest review
"Not a good neighborhood"
Didn't feel safe.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Poorly maintained"
I chose to stay at this hotel due to them allowing pets. My wife and I were in the middle of a big move and we were travelling with animals. The lobby looks great and the staff was very helpful. But when we got to our room it had a dingy odor. The room itself was dirty and some of the towels had stains on them. I would not recommend this hotel to a […] nyone. Read moreGenuine Hotels.com guest review
"Mala experiencia"
La entrada del hotel se ve bien, sin embargo cuando llegamos a la habitación nos llevamos la sorpresa de que es muy pequeño el cuarto, olia muchísimo a cigarro (a pesar de que pedimos non-smoking), nos cambiaron de cuarto, pero el otro aunque no olia a cigarro, estaba muy sucio, la alfombra se veia que no la habian lavado en años!, la regadera apenas […] funcionaba, en general bastante malo. No nos volvemos a quedar ahi. Read moreGenuine Expedia guest review
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