Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Grill - American comfort cuisine with a hint of Southwest. All meals served.
The Lounge - Flat-panel TVs, a large communal table, and daily happy hour specials. Open from mid-afternoon until late evening.
Room Service - Available from early morning until late evening.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Getaway Hotel"
Hotel staff were friendly and helpful. Cabs were readily available at the entrance of the hotel. Rooms were clean and modern. Great hotel for the price! BONUS, pets stay for free!Genuine Hotels.com guest review
"Nice, large rooms near highway"
Good place to stay for two nights. But get a room away from the front where you can hear music all through the night. But when told of it the next morning, they did credit me $25 for lunch the next day.Genuine Hotels.com guest review
"Did not get correct room"
Paid for 2 queen suite, got to hotel and learned they did not have that room for me because they were so crowded. They had a king suite for me and our room was for 5 people. Are you kidding me! They also could not give me great directions about finding the train. Instead stopped at a holiday inn down the street and they were so helpful! The rooms were […] clean and comfortable. So.... I'm irritated because I made this reservation 3 months in advance. Maybe this is the first and only time for the Sheraton and hotels.com Read moreGenuine Hotels.com guest review
I was very unhappy with the fact that I specifically requested for two beds in the bedroom area and was forced to deal with only one. The people at the front desk assumed it was ok because of the pull out couch, which it was not because that bed was extremely uncomfortable. I am not sure if we will stay at this hotel again.Genuine Hotels.com guest review
"Didn't want to go home!"
The service was fabulous from the front desk clerk, to the waitress and bartender. We had a second floor room with a balcony and a very pleasing view if the Dallas skyline. The knob in the shower was broken, but other than that the stay was GREAT!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Hotel!"
The Sheraton Suites was in a great location and the staff was beyond friendly! The hotel and rooms were very clean and very comfortable. Great price as well. We will for sure stay there again!Genuine Hotels.com guest review
"Well located, good service"
The hotel itself was a little on the older side, and the room smelled a little musty upon entering, but it was comfortable enough for the amount of time spent in it, and the front desk staff was extremely welcoming. The best part of the hotel was the free parking for guests, and the location - very easy access to 95, and several good restaurants within […] 5 miles. Read moreGenuine Hotels.com guest review
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Excellent service. Narda was the best!!Genuine Hotels.com guest review
"Great!"
The room was nice and spacious. The staff was courteous and accommodating. Only complaint is we booked a suite with 2 beds and upon arrival they only had king bed suites available. To make up for this they gave us free breakfast at the restaurant both mornings, and were very apologetic.Genuine Hotels.com guest review
"close to business district, downtown."
Nice hotel, pool, and very soft covers on the bed! Easy access to interstate.Genuine Hotels.com guest review
"EXCELLENT WEEKEND"
The staff was very friendly and helpful and the hotel was excellentGenuine Hotels.com guest review
"Broken Air Conditioner"
The hotel's air conditioner was broken. Front desk clerks kept saying it was due to the front doors being open constantly however, we overheard the maintenance man and manager saying the A/C was not fixed and they would have to pay overtime to get an A/C company to fix it. Maintenance suggested fans but manager thought that would not look professional. […] Too hot to go down to lobby or lounge area. The whirlpool was dirty and needed to be cleaned. Oh yeah, there was a biker rally and we got to hear the mufflers for most of the two nights we stayed there....Thanks. Will not stay there again. Read moreGenuine Hotels.com guest review
everything was great, I just needed a place to stay for a few nights. the only thing that confused me about my stay and the reason the stay wasn't perfect was, when I called down to get an extra pillow they wouldn't give it to me. other than that it was great.Genuine Hotels.com guest review
Will definetly stay there again.Genuine Hotels.com guest review
"Five stars at an amazing price"
We we’re engaged in friendly conversation both at check-in and in the hotel restaurant. Both employees made us laugh and smile, this rarely happens anymore. We also enjoyed an amazing king size bed with exquisite sheets. We will be returning to this property. Overall this was a great experience.Genuine Hotels.com guest review
"Very nice hotel!!"
The rooms are spacious and clean. The location of the hotel is very convenient!! This place is worth staying again!!Genuine Hotels.com guest review
Great clean roomGenuine Hotels.com guest review
"Great location and employees"
First off, Tamara at the front desk started our weekend off on a great note by being one of the friendliest and fun front desk employees I have encountered anywhere. Great location, very central to everything. Hotel is very comfortable, clean and up-to-date! They even offer a new service where you can choose to not have your room cleaned (saving resources) […] and they will give you SPC points or a voucher for $5. As an avid recycler and conservation nut I took advantage of this offer but the reward never materialized. However I was not upset because it allowed me to act on my beliefs and reduce my impact on the world while traveling. Read moreGenuine Hotels.com guest review
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"Lots of space for a great rate!"
Entire suite for the price of a single room. Very comfortable bed! Great locationGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Our room was a king suite. The king bed made it a bit tight in the bedroom section, but overall the room was comfortable.Genuine Hotels.com guest review
"Horrible Service"
When we got to the hotel it took us 45 minutes to check in because the front desk help's computer froze. They put us in a room with no view or balcony. Then I called for extra towels and they never showed up. The breakfest buffet was horrible and very limited, and the only reason we got a comped breakfest was because I complianed about how long it took […] us to check in. I will never stay there again. Read moreGenuine Hotels.com guest review
"Horrible conditions"
I put my niece and a friend into this hotel for a long weekend. Checked in to room, very bad smell, toilet didn't work, bed sagged like a hammock. AC very noisy. Asked to be moved thru Hotels.com, they handled it very well. Moved to better room, however it was on 7th floor. This place only has 2 elevators and 1 was out of service all weekend, 2 weddings […] at hotel so it was very busy. 2nd elevator was not working, inside door opened, outer door didn't, got off when door finally opened on 8th floor and walked down to our floor. For the cost of this hotel I was very disappointed, I thought the Sheraton name was a much higher standard brand name. Will not book future guests to Dallas at this place. Read moreGenuine Hotels.com guest review
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Amazing rooms and a great pool.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Toothpaste on the comforter"
Found crusted toothpaste on our white comforter the first night. It also took 3 requests to the front desk to have an extra blanket for the couch sleeper sent up. The cost of the food was outrageous, $13 for a stack of pancakes. Internet service in the visitor center is not free, only 45min included with your stay. Also was charged to park. I feel like […] the room wasn't clean and then they nickle and dimed me to death with everything else. I much prefere embassy suites with the free breakfast and parking. Read moreGenuine Hotels.com guest review
"Sheraton Suites Market Center Dallas"
I have stayed in this hotel three times. Each time, I have had a wonderful experience. It is a very nice hotel, newly renovated, and the rooms are very big. The beds are fabulous! My only complaint is about the front desk staff. They were very unfriendly and impersonal. Although it is their job to answer questions and help guests, they seemed very […] inconvenienced when we asked them questions. This has been the case each of the three times I have stayed here. Other than the staff at the front desk, the other staff in the hotel are very friendly and helpful. I would definitely recommend this hotel to anyone staying in Dallas (and I am very particular about hotels). Read moreGenuine Hotels.com guest review
"Sheraton Suites - Market Centre"
Location is only a short ride away from downtown but otherwise not a fantastic location. Rooms are great - really clean , spacious, massive bed. Concierge were awesome - particularly one called Daniel who went above and beyond in terms of helping international tourists out!Genuine Hotels.com guest review
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