Clarion Hotel

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Genuine Hotels.com guest review

The room didn't live up to the up-scale impression given by the front and lobby, though it was adequate. We were disappointed that there was no mini-fridge or microwave in the room, amenities we've had at motels with lower rates. There was some loud, late night partying around us, but most of the guests we saw the next morning were business travelers […] and families, so who knows? The front desk staff performed their duties with indifference. Read more

Genuine Hotels.com guest review

Stayed 1 night. Apparently in the ENTIRE hotel there were not any extra blankets. Continental breakfast was late, there wasn't enough food for all the guest that showed up to eat, waited 20 minutes for under cooked bacon. Only had 1 hotel employee cleaning tables, who worked her butt off I would like to add. Would not recommend this hotel for famil […] ies. Read more

Genuine Hotels.com guest review

I arrived a little early approximately one o'clock and there was no one at the front desk. When i rang the bell after waiting several minutes a few more minutes passed and a young Asian woman came out front and said " you are to early to check in come back in a hour or so". I felt i was putting her out of the way to say something nice like we are still […] cleaning the rooms but i can check you in and have a decent attitude while she did it. the breakfast on Saturday morning was fine but he remaining two days was lacking. they had a sign stating that the bar would be open at 5 and it was only open one day. Read more

Genuine Hotels.com guest review

Stayed one night. Room was clean, bathrooms were fine. Close to Sunvally mall and few other shopping/restaurants. Pool looked ok (didn't use it). Had a good view of Mt. Diablo from my room. On the other hand, Wi-Fi was so/so, didn't seem so strong. Slow at times, but its free. Also, no dvd player. Maybe 30-35 cable channels. Overall, I'd make a short […] stay there again for the price. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Last time I had issues with the service staff and the cleanliness of this place and it has gotten a lot better. The employees were really nice and helped me since I had a really angry crying little baby in my hand. The hall ways were a lot cleaner and the room was excellent. It was clean, comfortable, with plenty of towels, and the shower was clean. […] The only thing I would suggest is updating their AC in the room. They're are incapable of heating or cooling a room. It was cold in that room and I had the thing at full blast. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were very pleased with our experience. The only reason we gave a 4 rather than a 5 is the internet service is extremely slow.

Genuine Hotels.com guest review

This hotel was supposed to be a 'non-smoking' facility, but my room was clearly occupied by smokers in the past. Other areas for improvement include getting more reliable and faster wi-fi. The bed was very comfortable and the room was clean (however, I did not receive maid service for my 2 night stay). All in all, the room was a good value for the price […] I paid. Read more

Genuine Hotels.com guest review

The entrance an lobby are beautiful but that where it begins and ends. Once you make your way down the hall to your room it becomes more of a motel 6. The elevators were dirty, the hall carpets were filthy. The room was your typical room but no refrigerator. Strange? All in all. $60 a night gets you what you pay for. Wasnt a horrible stay at all...just […] not my cup of tea Read more

Genuine Hotels.com guest review

The hallways and elevators were very dirty! this is the first time in quite a while that I felt somewhat unsafe staying in a hotel. the business center was very nice and up-to-date, but the rest of the hotel needs to catch up.

Genuine Expedia guest review

The rooms are wonderful truly no smell but nice. Need a bar and restaurant.

Genuine Hotels.com guest review

I stayed for 6 nights over the xmas holidays, and only twice was my room cleaned. Once I asked the front desk and it was done. Another time when I left, the cleaning lady asked if my room needed cleaning when i left, and I said yes, but when I returned nothing was done. Breakfast is actually ok. The front of the building is nicer than the remaining […] building, which reminded me more of a motel from the outside. So, I was a bit disappointed. But the room was very nice and comfy. I possibly would stay again if a good deal would appear. Read more

Genuine Hotels.com guest review

If price is your primary focus, this hotel will do nicely. It's changed hands a few times in the past several years, and each successive chain doesn't seem to concerned with upkeep. One of the elevators had a part scraping in the door, our room had some rather large and obvious stains on the carpet, the bathtub drain was plugged, etc. Housekeeping seemed […] too concerned with chatting between themselves and blocking hallways; the office/desk staff were more professional. The free breakfast was more than we expected (given the myriad other little things around the property). Pros: Great location (right near the freeway, near lots of things), plenty of parking, competitive price, quiet rooms. Cons: General run-down nature of the property. Read more

Genuine Expedia guest review

This is a clean, professional and politely staffed hotel. Great first impression and with great eye appeal and very clean. Unfortunately, it's in the details. Nice flat screen TV - but not HD and no movies or pay per view TV channels. No real amenities in room (perhaps to be reasonably expected at a Clarion) but coffee maker in room did not work (and, […] of course, not realized until morning when you want coffee)! Lovely room with polite staff for a free breakfast. Slim selection but there were two hot trays. Eggs were more dark brown than yellow; severly overcooked and looked more like river rocks than food. Next hot tray had sausage floating in at least 1/3" of oil. It was most unappetizing! I had taken (weak) coffee in a nice mug. However, seeing the foregoing.....I poured it into a "to go" cup and left quickly. I'm in the area every month and thought I'd give this seemingly new and lovely hotel a try. I won't be back. Read more

Genuine Hotels.com guest review

Bed comfortable. Nice room. Only thing, took the heater awhile to heat yo the room. Other than that, room was good.

Genuine Hotels.com guest review

Very clean. Very comfortable beds and 4 pillows each bed, 2 down and 2 alternate down material. Slept very well. Very quiet all night. No slamming doors in the morning. Heat was adjustable to your own confort level. Breakfast was eggs, hashbrowns, sausages, waffles, muffins, dry cereal, fruit and 4 juice choices, coffee, tea, and hot chocolate. Conveniently […] located right off of 680 in a nice area. Yes, I would stay here again! Pleasantly surprised! Read more

Genuine Expedia guest review

Some portions of the hotel are new, such as the more internally located rooms. Others on the outside of the building are meagerly "updated" from what was likely an Econolodge at some point. There were white stains on my wobbly desk chair, caulking left on the bathroom floor from the freshly repaired toilet, and the top sheet of the bed only covered […] the pillowtop--leaving the mattress exposed. If you want to cut costs and have a decent place, go for it, but if you're looking for a nicer Hilton-like experience go elsewhere. Read more

Genuine Expedia guest review

Was a nice stay! Breakfast was yummy! Would stay again.

Genuine Hotels.com guest review

Room nice and clean, quiet and large. No microwave or refrigerator. I understand one can request ahead of time for a small fee. Breakfast common room was nice, comfortable, with couches and tables, tv. Breakfast was awful. Eggs were dry and salty, pastries tasted like they were a few days old as well as the bread. Dont expect a good breakfast and you'll […] be ok. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The drapes were horrific! It looks as though the carpets were recently replaced. Someone failed to order new drapes! :((

Genuine Hotels.com guest review

Easy to get in and out. Friendy staff. Ample, free parking.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very Good breakfast

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was one of 2 hotels in Concord recommended by the California Community College State Water Polo Tournament held at Diablo College less than 1 mile away and even closer to the freeway. The room was quiet and spacious; the staff accommodating. The breakfast was sufficient (except for the scrambled eggs used by so many hotels . . . yuck!) and […] there was coffee, tea and hot water at all times in the lobby. Overall, I was pleasantly surprised!!! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I had an ok stay. The hotel is right off the freeway which was convenient and easy to get to without getting lost. I like the fact that after certain hour, guests needed their key to enter the build from the back entrance-Good security, well lite areas. The area was quiet expect for couple of guests who spoke very loudly on their cell phone when drove […] up into the parking lot about 10:30pm. Read more

Genuine Hotels.com guest review

The Clarion was a bargain given the overall quality and breakfast that came with the room. The bed was very comfortable and the amenities were better than in many places I have stayed for the similar price.

Genuine Expedia guest review

Go when others r booked

Genuine Hotels.com guest review

Needed to be in the area and did not have transportation so needed to stay in a place that was in walking distance of restaurants. Down town was 11/2 miles away which was about a 1/2 hour walk which for me was no problem. There are a few nice places to eat only a few blocks away as well. For the price I feel this is the best bargin you can get in its […] area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Had a very good experience and they had a wonderful continental breakfast every morning with a daily changing menu. When I needed assistance, management was very helpful.

Genuine Expedia guest review

The fire alarm was pulled by some kids that were high at 2 in the morning and the employees did nothing. They took over 45 minutes to shut it off and offered no apologies the next morning. They gave us the 1-800 number and said to complain to them. Tania was the only good employee at the whole hotel.

Genuine Expedia guest review

a bit under what a business hotel should be, but will work in a pinch when you can't get into the Hilton

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A friend and I chose this property as it was close to the concord pavillion. Beds were very comfortable! There is a small airport near the hotel and it seems the flight pattern is directly over the property.... Expect to be woken up at 6am from the sounds of small airplanes...

Genuine Expedia guest review

I was visiting family in the area and it was a perfect location and very clean and comfortable room.

Genuine Hotels.com guest review

Very good, only negative was the air conditioner was extremely loud

Genuine Hotels.com guest review

Easy access to freeways, reasonably price.

Genuine Hotels.com guest review

Hotel was ok but please fix the curtains. Their are two levels of curtains one thin and one thicker. The thin ones come across the windows but the thick ones don't. You feel like your privacy is being invaded and in the morning the sun wakes yp up.

Genuine Expedia guest review

Stay was not what we were told. Hotel.com representative told us that this hotel was comparable to the Hilton we had first tried to book a room at. However it was full. This hotel was not even comparable to a Motel6. The pool was unheated, no hot tub, hotel was dirty, toilet was leaking and malfunctioning, coffee maker in room was broken, complimentary […] breakfast was sparce and coffee had run out in the breakfast area also. Will never stay at a Clarion again! Read more

Genuine Hotels.com guest review

This hotel was surprisingly nice. The lobby, dining area, lounge area are all updated, very modern and stylish. The rooms are very clean, beds are super comfortable. Aside from the shower/toilet area being very small, this is a great hotel for a great price right near the freeway. I would definitely stay again if I was attending an event in this ar […] ea. Read more

Genuine Hotels.com guest review

Comfortable and quiet accomodations, hot continental breakfast, business center. Great value and conveniently located. We were looking for a hotel near Moraga and this one had a great price and queen beds.... It's a little older but don't be put off.... beds are updated and comfortable, room was clean and very pleasant. Nice large screen TV. Coffeemaker […] in room. Ad said continental breakfast so we didn't expect much...were surprised to find scrambled eggs, sausage, toast and juice. It was a bit farther than other hotels to our daughter's new school (St. Mary's# but nearly half the price and queen #not double) beds. Would definitely stay here again. Read more

Genuine Expedia guest review

Apparently after we checked in things went wrong. At 5:30 AM the next morning, another group was checked into the same room. This resulted in my wife and I being startled awake and unable to get back to sleep while they were trying to access our room. So what do you think about our stay! All managment said was "sorry".

Genuine Hotels.com guest review